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Reviews of Ping Hotel Seminyak

3.5 out of 5
Ping Hotel Seminyak
Jl. Camplung Tanduk, 28, Seminyak, Bali

Reviews

8.4

Very Good

Rating 10 - Excellent. 260 out of 663 reviews" "
Rating 8 - Good. 301 out of 663 reviews" "
Rating 6 - Okay. 70 out of 663 reviews" "
Rating 4 - Poor. 21 out of 663 reviews" "
Rating 2 - Terrible. 11 out of 663 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

JingJing

Liked: Cleanliness, staff & service
The area of the Hotel is very convenient because it’s walkable to many stores and restaurants. During my stay at the hotel all my activities was outside of Seminyak therefore I didn’t get a chance to do a thorough explore. The hotel room was very clean however the smell of the room was bad, when you walk into the room you could smell something that’s mouldy, but overall it it’s a spacious and clean room.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
The check in is fast, and the staff is friendly. He can remember my name the next morning, which is very rare even in those 5 star hotel. All other staff is friendly and helpful too. Wifi is very strong. However. the hotel room is not that clean. There was stain found at the bedsheet, the glass door at the balcony is not working, i can hardly open the glass door. The tap water is salty, and the toilet unable to flush away toilet paper no matter how long i pressed.
Stayed 3 nights in Jan 2024

4/10 Poor

Debbie

Stayed 8 nights in Dec 2023

8/10 Good

Peter

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Good hotel in great location. Getting a bit tired but good value.
Stayed 8 nights in Dec 2023

10/10 Excellent

Lee

Traveled with group
Liked: Staff & service, amenities
Comfy beds
Stayed 6 nights in Nov 2023

10/10 Excellent

Lloyd

Liked: Amenities
The location is perfect for beachgoers — only a five minute walk to Seminyak beach. The hotel’e street is very lively, kind of honky-tonk, with gay and straight bars. The hotel is set back from the road and is very quiet. I had a very spacious suite. The bed was very comfortable. The bathroom was quite sufficient, but could use updating. The pool is large and lovely, and I swam in it every day. The staff is very courteous and helpful.
Stayed 4 nights in Nov 2023

10/10 Excellent

Darrell, Seattle

Traveled with partner
Liked: Staff & service, amenities
A pleasant stay. Lovely staff. A very hood value for the price in a perfect area if you you like east beach access and lots of nice dining options. Also close the fun clubs
Stayed 6 nights in Oct 2023

10/10 Excellent

Rachel

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in a standard room on the first floor Pros Staff is very friendly Pool is nice Beds were comfy TV is connectable with Netflix and YouTube ( I stayed here in a deluxe room before and it was much better) Very close to beach, food and shopping Cons The floor tiles made our feet a little dirty. Shower head probably needs fixed it doesn’t have much flow and it was annoying to get sand off from the beach. The outside door to the patio needs realigned it’s hard to open and seems a little hatihati dangerous when opening. Overall the price is good and the staff is very nice I recommend staying in the nicer room though
Stayed 2 nights in Oct 2023

10/10 Excellent

Aurion

Liked: Staff & service, room comfort
Disliked: Cleanliness
Great deal for the price!
For the money, it’s a fantastic deal. The location is good. The rooms and beds are comfortable. The staff is friendly and helpful. The rooms are pretty dirty. It doesn’t seem like the staff have cleaning supplies/chemicals or do much more than make the bed between guests. My sheets were dirty. the dishes were dirty with food stuck on them, the floor turned the soles of my feet black with grime. I asked the staff for a cleaning supplies and did a once over myself to spruce it up. Lots of things were also broken/malfunctioning in the rooms I stayed in. However, in spite of the bad parts, the place was perfectly comfortable and a fantastic deal for the price. I would definitely stay there again.
Stayed 2 nights in Oct 2023

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023

6/10 Okay

Mary

Liked: Staff & service
Disliked: Cleanliness, room comfort
The location of the hotel is great. The staff is friendly and helpful. The swimming pool is a big bonus. But the bathroom was not clean, looked like the toilet seat was not cleaned at all. And there was a bad small.
Stayed 1 night in Oct 2023

8/10 Good

Matthew

Liked: Cleanliness, property conditions & facilities, room comfort
Great stay near Seminyak beach
Room was spacious and clean and the bed was comfortable. All rooms appeared to have a balcony. Pool area was lovely. However, no restaurant or bar.
Stayed 4 nights in Sep 2023

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was fine for what I needed it for The lighting in the room wasn't that great The bathroom layout was a bit frustrating to maneuver
Stayed 5 nights in Sep 2023

6/10 Okay

Sephela Makete

Liked: Staff & service
Disliked: Cleanliness
Expectations not met!!
The staff was great, Yeni, Winda & The Chef were of great service. When we arrived the linen was dirty and the bathroom was not clean. They need to add some variation to their breakfast as well.
Stayed 4 nights in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A tucked away gem!
Hotel was easy to find even if it's tucked away. Check in was easy and floors accessible by elevator and stairs. There is a pool and restaurant on site. The beach is a 15 minute walk at most. Room was nice overall. Bathroom could have used some extra attention but was immediately given a deeper clean when mentioned to staff. Rooms have air conditioning and patios. The linens could have been in better condition with some minor stains but I never felt they were not clean. Staff make this place. They were friendly and helpful in all regards. From check in to maintenance showing how to work a basic AC control everything was prompt. Be sure to have breakfast as a part of your package. They offer both traditional Balinese and Continental choices. The food was delicious, fresh and very generous portions.
Breakfast
Courtyard & Pool
Stayed 2 nights in Mar 2020

10/10 Excellent

LKS

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most friendly staff ever. Amazingly close to the beach, amazingly responsive
Stayed 3 nights in Feb 2020

8/10 Good

David C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No complaints
Easy low key place. Staff attentive when needed, otherwise they don't interact much. Good location, easy walk to bars, cafes, beach etc
Stayed 7 nights in Dec 2019

8/10 Good

Betsy, Perth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very comfy bed and pillows. Location was fantastic. But they ran out of towels when we checked in. We didn't get towels until about 7pm.
Stayed 2 nights in Dec 2019

10/10 Excellent

Musa

Traveled with group
Liked: Cleanliness, staff & service, amenities
Great place and nice staff.the main thing is away from other attraction but this place for people to have short route to the beach.will come back again
Stayed 3 nights in Dec 2019

6/10 Okay

Verified traveler

Liked: Cleanliness
Stayed 4 nights in Dec 2019

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Stayed 3 nights in Nov 2019
Response from Tya on Dec 3, 2019
Thank you,that you've enjoyed so much to stay with us, hope you have a wonderful memories about Bali during your stay the other days at our Hotel. Wish for you to be back again someday.

6/10 Okay

Verified traveler

Stayed 5 nights in Oct 2019

6/10 Okay

Verified traveler

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
just the positive part was the staffs toilet ,bed sheet ,pillow sheet,towels was very dirty the cleanliness of this property rate is very poor location and staff was perfect and frindly
Stayed 7 nights in Oct 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Stayed 8 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Fabulous value for money. Food, drinks, massages, pool. Lovely Staff, very comfortable. Will definitely be back.
Stayed 1 night in Oct 2019

4/10 Poor

Verified traveler

Stayed 3 nights in Oct 2019

8/10 Good

Ben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2019
Response from Ping Hotel Seminyak on Oct 9, 2019
Dear Ben I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Warm regards

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good enough
Great location & very attentive staff -- room given at check-in, its TV didn't work, so that got replaced then the AC unit died, so we changed rooms; bathroom exhaust fan didn't work in either
Stayed 3 nights in Sep 2019
Response from Ping Hotel Seminyak on Sep 23, 2019
Dear Frederick, I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel, We are sorry you were felt unsatisfied, We will work hard for the cleanliness and improve facilities at our hotel . We will work hard to fix the issue you experienced. Thanks for letting us know. Warm regards,

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great cheap hotel right outside all u need ...
Stayed 2 nights in Jul 2019
Response from Ping Hotel Seminyak on Sep 23, 2019
Dear Diana, I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel, Warm regards,

10/10 Excellent

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Ping Hotel Seminyak on Sep 19, 2019
Dear Angelika Thank you for the review, I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel, Warm regards

8/10 Good

Siaw Phin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing Bali Trip
- Location is good, within walking distance to the seaside, shops & restaurants. - Basic room but spacious, no hairdryer in the room.
Stayed 1 night in Sep 2019
Response from Ping Hotel Seminya on Sep 12, 2019
Dear Siaw Phin, I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel, We are sorry you were felt unsatisfied, however, our room does not provide a hairdryer because our hotel procedure is only when a guests request we will give it, but we will work hard to fix the issue you experienced. Thanks for letting us know. Warm regard

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty, bedding dirty, air con not working properly, had to chase up and wait for over an hour for laundry service, restocking and room cleaning irregular, breakfast buffet cold ...even the hot food was cold and very limited choices, reception staff more interested in what was happening on their mobile phones than what was happening with the customer, bug infestation in the room, took nearly 5 minutes to get hot water for the rainfall shower that was going in nearly every direction other than down.
Stayed 5 nights in Sep 2019
Response from Ping Hotel Seminyak on Sep 12, 2019
Dear Mr/Mrs, I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel, We are sorry you were felt unsatisfied, but we will work hard to fix the issue you experienced. Thanks for letting us know. Warm regards,

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spanish and bar facilities should be available, Restaurant has limited variety in it's menu
Stayed 6 nights in Aug 2019
Response from Ping Hotel Seminyak on Sep 7, 2019
Dear Mr/M. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel, We are sorry you were felt unsatisfied and unhappy, but we will work hard to fix the issue you experienced. Thanks for letting us know. Warm regards,

6/10 Okay

Joy

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Firstly be clear, the all staff were excellent and Chippy and his kitchen staff especially helpful and went out of their way to provide you with what you wanted. Their staff obviously cover up for the misinformation provided on this website and they have mislead all of the agents as well leaving them open to being claimed upon however staff can only do what they can do with what they have been provided with and PING’s owner/s fall well short. Roof top bar does not exist but the view is great as it is one of the highest spots around and you can watch the planes coming in to land and kites fluttering in the breeze. The superior room is NOT 27M2 but 18M2 and that’s 33% smaller so you aren’t getting what you pay for. The deluxe room is double that size Of 37m2. Deluxe is hardly the term either. It has a larger fridge, a microwave along with a bench and b/bar with no chairs, a sink with only cold water, no tea towels or dish washing liquid. Shower over the bath flooded the floor. The whole building needs some serious attention, and deck parts are rotten. Towels have often got large holes in them, so should not be used. Management fails to provide proper cleaning materials. We observed a cleaner drying a cup with the cleaning cloth.. All the shortfalls fall back to the owner. These sort of references date back some time as others have also commented which means the owner is slack to say the least. WEBSITE MUST BE UPDATED TO TELL THE TRUTH.
Stayed 15 nights in Aug 2019
Response from Ping Hotel Seminyak on Sep 3, 2019
Dear Mr/Ms, I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel, We are sorry you were unhappy, his information was obtained from the previous owner. The information he gave will be a follow-up management, we will work hard to fix the issue you experienced. Thanks for letting us know. Warm regards,

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent value for money. If you’re looking for a quiet ‘home base’ with all the essentials then you’ll be very happy at Ping.
Stayed 1 night in Aug 2019
Response from Ping Hotel Saeminyak on Aug 31, 2019
Dear Mr/Ms. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel, We are sorry you were unhappy, but we will work hard to fix the issue you experienced. Thanks for letting us know. Warm regards,

6/10 Okay

Ang

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location. BAD rooms.
We were only staying half a night in Seminyak so decided to book this place but sadly was a very wrong choice. Room condition was BAD, dirty pillow cases with stains all over. The AC did not work so had a night of no sleep and rest. The property itself is quite centrally located but away from the noise of the busy streets, they just need to improve their service and standard!
Stayed 1 night in Aug 2019
Response from Ping Hotel Seminyak on Aug 27, 2019
Dear Mr/Ms I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel, We are sorry you were unhappy, but we will work hard to fix the issue you experienced. Thanks for letting us know. Warm regards,

8/10 Good

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location and tidy rooms. We enjoyed our stay here for the cost - it was great value for money.
Stayed 1 night in Aug 2019
Response from Ping Hotel Seminyak on Aug 26, 2019
Dear Mr/Mrs Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel, Warm regards,

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
The bed is comfortable and the pillows are big and clean and soft , I have been coming to this property since it opened, have noticed the wooden planks around the pool are very dangerous with some loose or missing areas , really needs all to be replaced , it is a budget property in location location , the staff always remember a return guest
Stayed 6 nights in Aug 2019
Response from Ping Hotel Seminyak on Aug 22, 2019
Dear Mr/Mrs. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel, Warm regards,

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019
Response from Ping Hotel Seminyak on Aug 21, 2019
Dear Mr/Mrs Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel, Warm regards,

8/10 Good

MKat

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Pool was clean and centrally located. Staff was helpful and friendly. Gore location was wonderful as beach, restaurant, massages, and more all in walking distance.
Stayed 2 nights in Aug 2019
Response from Ping Hotel Seminyak on Aug 21, 2019
Dear Mr/Mrs Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel, Warm regards,

2/10 Terrible

Lazaros

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shit hotel
Rooms are very dirty and super small and the noise of people and hiss iechos through out the building will never stay here again you have b en warned
Stayed 4 nights in Jul 2019

6/10 Okay

Anna

Liked: Room comfort
Ping hotel
Pros: Location location location! The hotel is right about a 7min walk from 2 main beaches and is surrounded by shops/restaurants/ATMS. The beds were also very soft and comfortable. Cons: There’s no overhead lighting in the room so it’s very dark at night. Do NOT use their laundry service. Myself and a friend did laundry twice and the first time they lost a bralette and told us they couldn’t do anything about it since we told them too late? Okay understandable since we didn’t notice till 2 days afterwards. The second time we did laundry they returned it to us super late and they lost another shirt. Their policy is before 10am get it the same day. We brought it to them at 9am and left for the day assuming it would be done. When we got back it wasn’t done and when we called reception they first told us that they didn't revive the laundry before 10am. Then after we assured them that we did they told us it would we ready by 7am. Next morning arrives and the laundry still wasn’t there. Check out was at 12pm with a flight to catch at 2pm. The laundry finally arrived at around 9am. At this point we were frustrated with the lack of communication with the staff and the service. The workers spoke very little English and couldn’t seem to understand the situation nor the frustration. At time of check in we told the man at the reception the situation and the best he could offer us was 10% off the service. Save yourself the headache and just take your laundry to a different service.
Stayed 6 nights in Jul 2019
Response from Pinh hotel seminyak bali on Jul 29, 2019
Dear Anna Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel, We are sorry you were unhappy - we will work hard to fix the issue you experienced. Thanks for letting us know. Warm regards,

4/10 Poor

Verified traveler

Traveled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Well , the location was amazing, but i booked 2 smoking rooms (rooms with 2 single beds. I shocked with the rooms , one of them 1 double bad and the other one was with king bed, i told the stuff that i booked the rooms as single beds the man said they don’t have only these rooms and if i have to change it to single bed i have to stay in nonsmoking room and thats not what i want so i was so nice to accept that and stay in these rooms, but after 2 day one of the rooms had a problem ( the air conditioning not working any more only fan) i told the stuff thousand time to check it or change the room, no response till i left the hotel. Overall, the location amazing and the pool amazing too, the hotel is clean but I forget to mention that the breakfast was awful, I spent 6 days eating toast( they have only local breakfast)
Stayed 5 nights in Jul 2019
Response from Ping Hotel Seminyak on Jul 11, 2019
Dear Mr/Mrs. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel we are very sorry to hear that you had a bad experience at our hotel. We would like to inform you that we are taking action on the matter to get it resolved.. We appreciate your feedback and we always take feedback on board as it is the only way to ensure we are delivering an excellent service to our customers. It would be such a pleasure to personally welcome you back to our new and improved hotel Again, deepest apologies for what happened and we thank you for your feedback. With much appreciation, Warm Regards,

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is very friendly, rooms are good, although very small, there is very less choice for the food but then the quality is good For the small Budget it’s excellent
Stayed 3 nights in Jun 2019
Response from Keke on Jul 6, 2019
Dear Mr/Mrs, Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Warm Regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Staff is very friendly and helpful. Rooms are comfortable but smallish.
Stayed 6 nights in Jun 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
The lobby are did not smell good. It was very clean looking and pool looked beautiful but area was smelly.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Staff & service, amenities, property conditions & facilities
Some areas need a bit of touching up, eg the boardwalk on the ground floor. Restaurant needs to be advertised better. Plumbing in bathroom needs work - staff very nice and accommodating. Great value for money.
Stayed 5 nights in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019