테라스/파티오
예약 가능 여부 확인

크레이그하 호텔 여행 후기

4 out of 5
크레이그하 호텔
Waterton Road Bankhead, Bucksburn, Aberdeen, Scotland

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 310개 이용 후기 중 124개" "
평점 8 - 좋아요. 310개 이용 후기 중 128개" "
평점 6 - 괜찮아요. 310개 이용 후기 중 48개" "
평점 4 - 별로예요. 310개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 310개 이용 후기 중 2개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

Irene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

8/10 - 좋아요

Jean

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Iain

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were exceptionally good and helpful. Food was great. Bedroom was very comfortable.
2023년 12월에 1박 숙박함
답변 제공: Management, Craighaar Hotel 님, 2024년 2월 17일
Many thanks for taking the time to provide such positive feedback. We hope to see you again soon.

10/10 - 훌륭해요

Michael

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Sylvia

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Simone

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We stayed here 3 years ago, just before Covid. It has been smartened up since then. The place is lovely, the staff were kind, helpful, considerate. We will definitely be back.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice Hotel and very helpful staff. Room was clean and warm. Ideal for show at P&J Live with a short walk along a direct path. The menu looked good for evening meal but couldn't get a table so would suggest pre-booking a table.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

Michael

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely cosy hotel, with helpful staff!
Very comfortable stay, excellent service from attentive staff, excellent food, good facilities & generally a very nice hotel to stay in!
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 30일
Thank you for taking the time to review the hotel. Your feedback is very much appreciated and we hope to welcome you back again soon.

8/10 - 좋아요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

10/10 - 훌륭해요

mrs barbara

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was close to where we were goiing at night.
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

DCM

2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Joseph

2023년 5월에 1박 숙박함

4/10 - 별로예요

Michelle

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Unfortunately the room was very small even although a standard double booked we would have said it was an economy double at best, net curtain hanging down, very very dark room with inadequate lighting (no overhead light) would be much better to decorate such a small room in lighter colours to try and at least create the illusion of space, instead it felt like a dungeon. Carpeting not vacuumed, worst of all the bed mattress was well past reasonable use, could feel all the springs and when you sat on it, it practically dipped down to the base, and very squeaky. We both ended up with back pain from such a poor night. The whole “wet room” concept in a tiny bathroom doesn’t work, everything ends up soaked. Breakfast continental was limited, milk on tables had been sat out for hours and was warm (we breakfasted at 8.30), scrambled eggs were like rubber and devoid of any seasoning. All in all couldn’t recommend unless it was in a different room and they up the housekeeping standard. No one asked on check out whether we had had a pleasant stay, missing the opportunity of us being able to pass this on to them directly.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 3일
Thank you for taking the time to offer feedback.You did, in fact, speak to someone at reception and mention the mattress which was checked and replaced immediately - thank you for bringing this to our attention. Had you let us know during your stay we would have happily moved you to another room. Sadly, we did not have the opportunity to resolve this whilst you were here. Similarly, all of our breakasts are cooked to order by real chefs in a real, working kitchen so we could have recooked your breakfast to your taste had we been given the opportunity to do so at the time - I am sorry that you did not enjoy brekafast. The Continental buffet offers several fruit juices, fresh fruit, croissants, sweet pastries, jams, various cereals and muesli, yoghurts, granola pots, many flavoured teas etc, etc. Again, I regret that you felt that this is not a sufficient array on top of the cooked breakfast selections on offer. Thank you again for your feedback.

8/10 - 좋아요

Peter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

6/10 - 괜찮아요

Nicola

2023년 4월에 1박 숙박함

2/10 - 너무 별로예요

Kevin

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함

8/10 - 좋아요

Audrey

좋아요: 청결 상태, 직원 및 서비스
OK
staff very friendly, room was dated and in need of upgrading, bed was awful and found was broken (would have complained but only stayed overnight), good location close to the P&J
2023년 4월에 1박 숙박함
답변 제공: A Wilson, Manager 님, 2023년 4월 3일
Dear Audrey. Thank you for taking the time to post this review. I am concerned that you found a broken bed as we are not aware of any broken beds other than one sofa bed which we do not use and which is being replaced. If you have the time, can you please tell us which room you stayed in/name room was booked under so that we can rectify this immediately? Thank you again for your feedback. It is appreciated.

10/10 - 훌륭해요

Gillian

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Jeremy

2023년 3월에 1박 숙박함

6/10 - 괜찮아요

MICHAEL

2023년 3월에 3박 숙박함

10/10 - 훌륭해요

Eileen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight for Concert at P & J Live
Good welcome, very friendly staff. Nice big spacious room, lovely bathroom. Excellent evening meal and breakfast. Path to P & J live which staff made sure you were aware of as attending event there
2023년 3월에 1박 숙박함

10/10 - 훌륭해요

Neil

2022년 12월에 1박 숙박함

10/10 - 훌륭해요

Miss I

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함

6/10 - 괜찮아요

Amanda

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Very pleasant staff, they couldn’t do enough for you but a few problems with the TV and room was cold on arrival. Good breakfast.
2022년 12월에 1박 숙박함

8/10 - 좋아요

Boyd

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The 2 nights stay at hotel was for my husband’s 70th birthday as we went to Rod Stewart concert on the Friday night, then Drifters Saturday night at P&J arena. Enjoyed our stay & dinner at hotel
2022년 12월에 1박 숙박함

8/10 - 좋아요

Eric

10/10 - 훌륭해요

Barry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay at this Hotel every time I am in Aberdeen,nothing is too much trouble for any off the staff,food is brilliant at Dinner and breakfast.10/10 every time

8/10 - 좋아요

chris

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
The hotel is nice but could do with some updates
The stay was comfortable and warm. The food selection is very basic and not much to choice however it was reasonable.
2022년 11월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

Was very disapointed with the breakfast.didnt get toast had to ask for it also didnt get asked if we required more tea and toast.My husband had the cooked breakfast which was in total about 6 items1 rasher bacon 1 sausage 1 egg etc. My breakfast was smoked haddock 2 poached eggs.the haddock was dyed, i couldnt eat it took a bit was abs disgusting.i asked if it was frozen waitress said it wasnt was told chef sends his apologies would you like more tea toast instead.i also had fish night before for dinner it wasnt great again frozen but i was hungry so ate it...most of the staff was excellent but receptionist in morning was a bit rude i thought and the man in suit with glasses dont know his name wasnt very nice either.i left my mobile in hotel i telephoned the hotel asked if it could be sent out as i stay 65 miles north and itwas attrocious weather he told me he could and asked for my bank details for it to be sent recorded delivery which i refused to give him over the telephone...i have now received my phone today...i have stayed at this hotel before and it was good but dont know if i would stay here again.i certainly wont have the food if i did and for the prices we was charged for everything
2022년 11월에 1박 숙박함
답변 제공: Robert 님, 2022년 11월 23일
To be clear our fish is never frozen; always fresh., delivered daily.Phone......left behind, so we found it for her; and as is usual asked for a payment to cover the postage, and refused? Notwithstanding this, we packaged it up, took it to the post office and sent it on. Your welcome!Prices? WE are competitive in the marketplace, notwithstanding the tsunami of cost increases we all face.As always, we will and do endeavour to look after everyone to the best of our ability.Regards,

6/10 - 괜찮아요

Donna

2022년 9월에 2박 숙박함

10/10 - 훌륭해요

Alistair

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room. All the staff are really friendly. The hotel is handy for P & J Live as it's not even a 10 minute easy walk. Would definitely stay again if up to P & J
2022년 10월에 1박 숙박함

8/10 - 좋아요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay at Craighaar
Arrived late and the hotel car park was full with one very tight space by a pillar. Hotel staff were very helpful and friendly. Breakfast was ok but a bit sparse on choice and no hash browns.
2022년 9월에 1박 숙박함

4/10 - 별로예요

Joyce

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Not worth the price
The hotel was basic, needs upgraded and decorated. Understaffed. The man on reception was cleaning, he was the barman also. So in the empty bar I had to go and find the one member of staff to serve a drink, this happened twice and the third time he was hoovering so I didn’t bother as it would have disturbed him. He was pleasant but was running the place single handedly. I could have paid the same for B and B at the Hilton across the road
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Kay

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Barry

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Been staying here for years when in Aberdeen for work,staff can’t do enough for you.George the manager goes over and above to be of help.Food brilliant,rooms brilliant,you CANNOT fault this hotel,if available I wouldn’t stay anywhere else in Aberdeen 10/10
2022년 7월에 2박 숙박함

10/10 - 훌륭해요

James

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The Staff was great!
2022년 7월에 2박 숙박함

4/10 - 별로예요

Amanda

2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Brenda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 5월에 2박 숙박함

2/10 - 너무 별로예요

Deborah

2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
very friendly staff within easy walking distance of P&j Live Aberdeen
2022년 4월에 1박 숙박함

10/10 - 훌륭해요

Ruth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Warm welcome on arrival, hotel warm on a cold day. Restaurant food very good.
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Frances

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great check-in, very friendly staff and very happy with the whole experience .
2021년 12월에 1박 숙박함

10/10 - 훌륭해요

Lee

2021년 12월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Was in room 19..it could be doing with a fresh coat of paint.Bed was very comfortable, but the quilt cover had few marks on it.it was clean but obliviously old stains..couldbe doing with brighter lights
2021년 11월에 1박 숙박함

8/10 - 좋아요

Gordon

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff went out of their way to be helpful
2021년 9월에 2박 숙박함

10/10 - 훌륭해요

Paul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 7월에 1박 숙박함

6/10 - 괜찮아요

viv 님, Inverness

연인과의 여행
좋아요: 직원 및 서비스
Breakfast was very good. Property and room was very dated. TV was the old analogue and did not work. Good location for P &J venue.
2020년 3월에 1박 숙박함