외관

홀리데이 인 애버딘 웨스트, IHG 호텔 여행 후기

4 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 428개 이용 후기 중 237개" "
평점 8 - 좋아요. 428개 이용 후기 중 131개" "
평점 6 - 괜찮아요. 428개 이용 후기 중 31개" "
평점 4 - 별로예요. 428개 이용 후기 중 18개" "
평점 2 - 너무 별로예요. 428개 이용 후기 중 11개" "

9.0/10

청결 상태

9.0/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
지금까지 방문한 할리데이 인 중에서 가장 좋았습니다.
2019년 5월에 1박 숙박함

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Extensive choice for breakfast and good food for dinner.
2024년 4월에 3박 숙박함
답변 제공: FOHM 님, 2024년 4월 23일
Dear Michael,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 - 훌륭해요

Bruce

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great Hotel. Good location. Lovely rooms
2024년 3월에 1박 숙박함
답변 제공: FOHM 님, 2024년 4월 12일
Dear Bruce,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 - 훌륭해요

PAUL

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff great
2024년 2월에 1박 숙박함
답변 제공: FOHM 님, 2024년 3월 6일
Dear Paul,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 - 훌륭해요

Ian

2024년 2월에 1박 숙박함
답변 제공: FOHM 님, 2024년 3월 22일
Dear Ian,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

8/10 - 좋아요

Bruce

가족 여행
Holiday inn
I was staying in hotel as my wife was in hospital having a gig operation.
2024년 1월에 7박 숙박함
답변 제공: FOH M 님, 2024년 1월 30일
Dear Bruce,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I hope your wife has recovered well from her operation and we hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 - 훌륭해요

Neil

2024년 1월에 1박 숙박함
답변 제공: FOH M 님, 2024년 1월 30일
Dear Neil,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

6/10 - 괜찮아요

Gillian

좋아요: 청결 상태, 직원 및 서비스
2023년 12월에 2박 숙박함
답변 제공: FOH M 님, 2024년 1월 9일
Dear GillianThank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your review to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.If I can be of assistance to you or you would like to share some comments about your stay, please contact me directly Sincerely,Front of House Manager

10/10 - 훌륭해요

James

2023년 12월에 1박 숙박함
답변 제공: FOH M 님, 2024년 1월 30일
Dear James,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

4/10 - 별로예요

Heather 님, Stirling

2023년 12월에 1박 숙박함
답변 제공: FOH M 님, 2023년 12월 28일
Dear Heather,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.Sincerely,Front of House Manager

4/10 - 별로예요

Heather 님, Stirling

2023년 12월에 2박 숙박함
답변 제공: FOH M 님, 2023년 12월 28일
Dear Heather,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directly.Sincerely,Front of House Manager

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 편의 시설/서비스
Property has been upgraded and the rooms are nicer and the foyer looks good
2023년 12월에 2박 숙박함
답변 제공: FOH M 님, 2023년 12월 27일
Dear Brian,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
One night
Nice hotel, friendly staff. Good self serve breakfast. Clean and tidy
2023년 12월에 1박 숙박함
답변 제공: FOH M 님, 2023년 12월 24일
Dear Anonymous,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly. Sincerely,Hayley StraineFront of House Manager

10/10 - 훌륭해요

DAISUKE

2023년 12월에 1박 숙박함
답변 제공: FOH M 님, 2024년 1월 9일
Dear Daisuke,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 - 훌륭해요

CRAIG

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Work Trip
Great work stay in Aberdeen, nice and quiet but close enough for the next day
2023년 12월에 1박 숙박함
답변 제공: FOH M 님, 2023년 12월 24일
Dear Craig,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly. Sincerely,Hayley StraineFront of House Manager

8/10 - 좋아요

Derek

2023년 12월에 3박 숙박함
답변 제공: FOH M 님, 2023년 12월 24일
Dear Derek,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly. Sincerely,Hayley StraineFront of House Manager

10/10 - 훌륭해요

Cara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel & staff
Another lovely stay can’t wait to return. Couple of issues at dinner but no biggies. Met up with family on the Friday night & ate in restaurant featherblade of beef beautiful again & so was the Aberdeen Angus burger.
2023년 11월에 2박 숙박함
답변 제공: FOH M 님, 2023년 11월 6일
Dear Cara,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us and that you enjoyed you dinner too.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 - 훌륭해요

Derek

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: FOH M 님, 2023년 11월 6일
Dear Derek,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 - 훌륭해요

Brian

2023년 10월에 1박 숙박함
답변 제공: FOH M 님, 2023년 11월 6일
Dear Brian,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 - 훌륭해요

Cameron

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great value
2023년 10월에 1박 숙박함
답변 제공: FOH M 님, 2023년 11월 6일
Dear Cameron,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

8/10 - 좋아요

Jonathan

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: FOH M 님, 2023년 11월 6일
Dear Jonanthan,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 - 훌륭해요

Julie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: FOH M 님, 2023년 11월 6일
Dear Julie,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

6/10 - 괜찮아요

Uzoma

좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 3박 숙박함
답변 제공: FOH M 님, 2023년 11월 6일
Dear Uzoma,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directlySincerely,Front of House Manager

10/10 - 훌륭해요

Christine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Two night stay to visit daughter at uni.
Comfortable twin bedded room. Lovely breakfasts. I am coeliac and there was no problem with the breakfast. Mine was cooked separately in the kitchen. All staff were lovely and welcoming.
2023년 9월에 2박 숙박함
답변 제공: FOH M 님, 2023년 10월 6일
Dear Christine,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am pleased to hear that you enjoyed your stay with us, and you feel you’ve received great service. It is something our staff takes great pride in, so we value your feedback.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 - 훌륭해요

Lorna

2023년 9월에 1박 숙박함
답변 제공: FOH M 님, 2023년 10월 6일
Dear Lorna,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

6/10 - 괜찮아요

Neil

연인과의 여행
Our standard room was smallish but worked fine for a couple and it was very clean. The reception staff were very helpful when we requested an early check-in to get ready for a wedding. The thing that let the whole thing down was the breakfast experience. The food was of very poor quantity and there was not enough available when we first got to the buffet. It took a manger to make an appearance before more hot food was made available. We paid £100 for the night and I would expect better quantity ingredients to be used for this price point.
2023년 9월에 1박 숙박함
답변 제공: FOH M 님, 2023년 10월 6일
Dear Neil,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I have passed on your comments about breakfast to our food and beverage manager and to our head chef. Thank you for bringing your experience to our attention. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directlySincerely,Front of House Manager

10/10 - 훌륭해요

Robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: FOH M 님, 2023년 9월 12일
Dear Robert,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
Room lovely & spacious! Although the bed base ripped in parts & definitely needing replaced or recovered! Didn’t spoil our stay in anyway shape or form. Had breakfast in the hotel & it was a lovely no complaints.
2023년 9월에 1박 숙박함
답변 제공: FOH M 님, 2023년 9월 8일
Dear Anonymous,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

4/10 - 별로예요

Karen Engstrup

2023년 9월에 1박 숙박함
답변 제공: FOH M 님, 2023년 9월 12일
Dear Karen,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directlySincerely,Front of House Manager

10/10 - 훌륭해요

KrishnaMohan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함
답변 제공: FOH M 님, 2023년 9월 1일
Dear KrishnaMohan,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 - 훌륭해요

Brian

2023년 8월에 1박 숙박함
답변 제공: FOH M 님, 2023년 9월 1일
Dear Brian,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 - 훌륭해요

Gary

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 3박 숙박함
답변 제공: FOH M 님, 2023년 9월 1일
Dear Gary,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 - 훌륭해요

Alexandre 님, Carignan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean hôtel.
2023년 8월에 1박 숙박함
답변 제공: FOH M 님, 2023년 9월 1일
Dear Alexandre,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

8/10 - 좋아요

Sandra

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: FOH M 님, 2023년 9월 1일
Dear Sandra,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

6/10 - 괜찮아요

MRS J

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Happy overall
The room was lovely, the staff outstanding very polite, we had to stay somewhere and this holiday inn came up, we had to kill 2 days, while my brother and his wife cleared covid, so there was little extra cash to spend, so we got drinks from the bar took them to the room to watch a film but the TV didn't work, reported it, but 2 days on still no TV, had to watch a film on the Mobil phone, wasn't very happy but what can you do when you have travelled 6 hours from home can't just turn round,
2023년 8월에 2박 숙박함
답변 제공: FOH M 님, 2023년 9월 1일
Dear Mrs J,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I understand how frustrating this must have been for you and I am sorry to hear the TV not working impacted on your stay. This was not an easy fix and we were unfortunately unable to resolve this during your stay. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directlySincerely,Front of House Manager

10/10 - 훌륭해요

Carole

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Parfait pur un arrêt rapide
2023년 8월에 1박 숙박함
답변 제공: FOH 님, 2023년 9월 1일
Dear Carole,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

10/10 - 훌륭해요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely hotel the restaurant was wonderful and the staff couldn't have been nicer. Being near the bypass was a bonus.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Graham

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoyable stay
Very nice hotel and great location. Friendly staff
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Karen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5*
Fantastic!
2023년 8월에 1박 숙박함
답변 제공: FOH Manager 님, 2023년 8월 13일
Dear Karen,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

2/10 - 너무 별로예요

HIU TUNG Vita

2023년 8월에 1박 숙박함
답변 제공: FOH Manager 님, 2023년 8월 13일
Dear HIU TUNG,Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn ABERDEEN - WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future. I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments, and if I can be of assistance to you, please contact me directlySincerely,Front of House Manager

8/10 - 좋아요

Kuljit

2023년 8월에 1박 숙박함
답변 제공: FOH Manager 님, 2023년 8월 13일
Dear Kuljit,Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Manager

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel room very nice and staff very pleasant and helpful. However, the breakfast room is not as good as it was last year. It has been relocated and not as nice. The coffee machine kept running out of milk and this was consistent. Staff need to order much more milk and kerp on top of this - a bit unprofessional for such a big hotel.
2023년 7월에 3박 숙박함
답변 제공: Tori 님, 2023년 8월 2일
Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am glad to hear that you enjoyed your recent stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. I will ensure your feedback is given to our fodo and beverage managers. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn.Sincerely,Tori Murray Front of House Manager

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함
답변 제공: Tori 님, 2023년 8월 2일
Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am delighted to hear that you enjoyed your recent stay with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Sincerely, Tori {Front of House Manager}

8/10 - 좋아요

Donald

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함
답변 제공: Tori 님, 2023년 8월 2일
Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am delighted to hear that you enjoyed your recent stay with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Sincerely, Tori {Front of House Manager}

8/10 - 좋아요

Colleen

2023년 7월에 1박 숙박함
답변 제공: Tori 님, 2023년 8월 2일
Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am delighted to hear that you enjoyed your recent stay with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Sincerely, Tori {Front of House Manager}

8/10 - 좋아요

Randy

2023년 5월에 1박 숙박함
답변 제공: Tori 님, 2023년 8월 2일
Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am delighted to hear that you enjoyed your recent stay with us. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn. Sincerely, Tori {Front of House Manager}

8/10 - 좋아요

Judith

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff very friendly .Nice restaurants
2023년 6월에 3박 숙박함
답변 제공: Front of house supervisor 님, 2023년 7월 3일
Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directlyKind RegardsFront of House Supervisor

10/10 - 훌륭해요

Jayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Friendly staff and centrally located to where my retreat was.
2023년 6월에 6박 숙박함
답변 제공: Tori 님, 2023년 6월 29일
Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am delighted to hear that you enjoyed your recent stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please phone the hotel.Sincerely,Tori MurrayFront of House Manager

8/10 - 좋아요

Brigitte

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our stay was pleasing. The staff even helped us figure out transportation options for the venues we heading to
2023년 6월에 2박 숙박함
답변 제공: Tori 님, 2023년 6월 26일
Dear Brigitte, Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am delighted to hear that you enjoyed your recent stay with us and that the team were able to help you find transportation.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly.Sincerely,Tori Murray Front of House Manager

10/10 - 훌륭해요

G

2023년 6월에 2박 숙박함
답변 제공: FOH Supervisor 님, 2023년 6월 25일
Thank you for taking the time to tell us about your experience at Holiday Inn ABERDEEN - WEST. I am absolutely delighted to hear that you enjoyed your stay with us.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn, and if I can be of assistance to you, please contact me directly,Sincerely,Front of House Supervisor