숙박 시설 내 편의 시설/서비스

로드웨이 인 여행 후기

2 out of 5
로드웨이 인
5203 South 1st Street, Abilene, TX

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 566개 이용 후기 중 188개" "
평점 8 - 좋아요. 566개 이용 후기 중 155개" "
평점 6 - 괜찮아요. 566개 이용 후기 중 94개" "
평점 4 - 별로예요. 566개 이용 후기 중 59개" "
평점 2 - 너무 별로예요. 566개 이용 후기 중 70개" "

7.6/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

10/10 - 훌륭해요

Minjung

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
아늑한 호텔
모든 객실문이 건물 로비에서 보이는 구조입니다. 아늑하고 친절한 직원들이 좋았습니다.

4/10 - 별로예요

Kimberly

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Di 님, 2024년 4월 16일
Dear Kimberly, Thank you for taking the time to share your experience about your recent stay at our hotel. We want our guests to have the best stay possible where everything is like new, in place and of the highest quality. I am sorry this was not the case during your stay. You can be confident that we have followed-up on your concerns. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 - 훌륭해요

Alma

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My friend missed the parking entrance because the building didn't look like a hotel. After we went to dinner, the hotel sign wasn't lit up. The place is starting to show its age. The corner of the front desk had business cards for call girls :-( The towels were big and fluffy.
2024년 4월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 15일
We're delighted to hear that you found our hotel to offer good value for your stay. We strive to provide our guests with high-quality services at competitive prices, and it's rewarding to know we've succeeded.

6/10 - 괜찮아요

Virgil

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Better option and choices for breakfast
2024년 4월에 1박 숙박함
답변 제공: Di 님, 2024년 4월 12일
Dear Virgil, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Rodeway Inn, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

6/10 - 괜찮아요

Robert 님, West Hartford

좋아요: 청결 상태
It's a strange place: It's a large facility, with the rooms looking out on a central enclosed atrium. There don't seem to be many guests. The lobby and the large enclosed atrium areas are pretty much empty, devoid of furniture. Even the Rodeway sign out front seems temporary, a fabric sign over whatever the hotel name had been previously. There was a guy disassembling his motorcycle right in front of the main entrance, making it look rather unattractive to me. The young man at the desk was helpful and courteous, but he had some trouble getting me checked in (some issue between Expedia and the Rodeway's system prevented him from being able to see my reservation). He had to call for help. The first room they assigned looked fine but smelled bad - I don't know if someone had smoked in there or if it was some sort of disinfection. I went back and asked for a different room. The second one indeed was much better and smells "normal." Both rooms appeared to be clean and well-maintained. We'll see in the morning how the included breakfast is.
2024년 4월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 10일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 - 좋아요

Liraessa

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Good: The beds were comfy and the shower had good water pressure and the hot water stayed hot. Great: The staff was friendly and helpful. Bad: Had to move rooms 3 times, first room the dead bolt did not lock and missing curtains (101), the second one had missing curtains (214), the third one was good until a pen rolled under the bed to reveal a lot of trash under the bed and when I went to shower there was hair on the walls from last guest as well as a lot of dirt and grim in the tub itself (213).
2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 27일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 - 좋아요

Aya

It was good for the price, but a bit noisy
2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 27일
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.

2/10 - 너무 별로예요

Holly

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This place is an absolute nightmare! There were 3 events going on in Abilene, causing hotels to be booked up. I booked this one & regretted it as soon as I got there!! Dirty, no air, lock didn’t work, no windows, scary. As a female traveling alone, I absolutely could not stay there! It was awful and I do not know how they are even in business!
2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 27일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

2/10 - 너무 별로예요

Tricia

2024년 3월에 1박 숙박함
답변 제공: FD 님, 2024년 4월 4일
We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

8/10 - 좋아요

Vincent 님, canyon

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Breakfast sucks only cereal
2024년 3월에 2박 숙박함
답변 제공: Di 님, 2024년 3월 13일
Thank you for choosing our property during your recent travel to Abilene, Texas. We enjoyed having you as our guest and look forward to the opportunity of welcoming you back soon. Although, Rodeway Inn does not typically include breakfast in the room rate, please feel free to check our hotel website for our current promotions, such as Bed and Breakfast and Local Attraction packages. On behalf of the entire team at Rodeway Inn, I would like to wish you and your family a terrific end of the week!

10/10 - 훌륭해요

Renee

2024년 2월에 1박 숙박함
답변 제공: FD 님, 2024년 3월 27일
We are so happy to hear that you enjoyed your stay with us, and that our comfy beds and friendly staff were particular highlights. We work really hard to give our guests the finest experience possible, so comments like yours are truly rewarding to hear. We'd love to welcome you back soon, so don't be a stranger.

2/10 - 너무 별로예요

Alexander

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything about this place was sketchy, staff nowhere to be found and unhelpful. It was just awful all around and I wonder how they are still open.
2024년 2월에 5박 숙박함
답변 제공: Di 님, 2024년 3월 1일
Dear Alexander, Thank you for taking the time to review our hotel. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love staying here!
2024년 2월에 1박 숙박함
답변 제공: Di 님, 2024년 2월 29일
Dear Jessica, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff is amazing! This place is very comfortable and safe!
2024년 2월에 1박 숙박함
답변 제공: FD 님, 2024년 2월 28일
we are so glad you enjoyed your stay. It is wonderful to know that you found our rooms comfortable and our associates friendly. Your review and recommendation are welcomed and appreciated. Thank you for staying with us.

10/10 - 훌륭해요

Von

좋아요: 편의 시설/서비스
Nice
2024년 2월에 1박 숙박함
답변 제공: Di 님, 2024년 2월 6일
Dear Von, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

2/10 - 너무 별로예요

JEFFREY D

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The female staff member was very kind and easy on the eyes. They advertise no pets…not true. Had to move rooms three times for various reasons. Pot smoking in parking lot with garbage everywhere. Breakfast consists of toast and two types of cereal.
2024년 1월에 2박 숙박함
답변 제공: Di 님, 2024년 2월 6일
Dear Jeffrey, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Rodeway Inn, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

6/10 - 괜찮아요

Kimberly

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Our 1st room the curtain didn’t close. Staff was eager to help gave us a second room clerk with me to check it out. 2nd room and a horrible cigarette smell. So he gave as a 3rd room. Clerk didn’t go and check it out we just changed room had my 2 grandchildren with me they are 4 and it was getting late for them. Curtains closed. Got pjs on and went to watch tv. It didn’t work. Cable wasn’t set up in that room. SMH. I was done we went to bed. The room was good clean. Would of been nicer if had better pillows and more of them. They at least had a small breakfast not just coffee as Econo Lodge only offers coffee. Had to ask front desk for danishes would not have even known if another guest didn’t tell me. Yes I would stay there again. I will bring my own pillows and if grandkids are with extra toys for them just in case tv isn’t working. No ice either. Staff member told me that they have several rooms 12 I think that have hot tubs in them however they don’t rent them out and over half the building is used for storage rooms that were conference rooms are now storage. With no individual outside doors or windows wonder if that would be a fire hazard.
2024년 1월에 1박 숙박함
답변 제공: Di 님, 2024년 2월 6일
Dear Kimberly, Thank you for taking the time to review our hotel. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

6/10 - 괜찮아요

Michael

2024년 1월에 1박 숙박함
답변 제공: Di 님, 2024년 2월 6일
Dear Michael,Thank you for taking the time to share your experience with us. We appreciate your feedback and will use that to improve our service in the future. We hope that you will consider staying with us again.

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Di 님, 2024년 2월 6일
Dear Anthony, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

2/10 - 너무 별로예요

Danny

출장 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room wasn't really ready for someone to stay in it. The room seem incomplete, door jams not finished, bathroom door wouldn't even close. The room didn't have a refrigerator as listed we had to ask for one, the coffee maker was missing too, I had brought my own coffee maker. The Breakfast bar was a total joke, Bread for toast and some cereal. The over all experience was uncomfortable. The Price was cheap for a Saturday stay. If it was just me it wouldn't of mattered as much, My wife was with me so it mattered. I took pic's
2024년 1월에 1박 숙박함
답변 제공: Di 님, 2024년 2월 6일
Dear Danny, Thank you for taking the time to review our hotel. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 - 훌륭해요

Caleb

2024년 1월에 1박 숙박함
답변 제공: Di 님, 2024년 2월 6일
Dear Caleb, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 - 훌륭해요

Walter

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A great place to stay in Abilene
Very good property. Excellent furniture, better maintained than most. Breakfast is kind of thin though. Be prepared to get down the street to Denny's or somewhere else for that
2024년 1월에 1박 숙박함
답변 제공: Di 님, 2024년 2월 6일
Dear Walter, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. I am sorry you did not find our breakfast We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 - 좋아요

Cynthia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Di 님, 2024년 2월 6일
Dear Cynthia,Thank you for your response to our survey. We appreciate your feedback and will use it to improve our hotel services. We hope to see you again!

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Di 님, 2023년 12월 30일
Dear Richard, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 - 좋아요

Gary

Had a good comfortable stay but breakfast was bori
2023년 12월에 1박 숙박함
답변 제공: Di 님, 2023년 12월 30일
Dear Gary, Thank you for choosing our property during your recent travel to Abilene, Texas. We enjoyed having you as our guest and look forward to the opportunity of welcoming you back soon. Although, Rodeway Inn does not typically include breakfast in the room rate, we choose to provide a small continental breakfast as a courtesy to our guests for a more enjoyable stay.On behalf of the entire team at Rodeway Inn in Abilene, I would like to wish you and your family a terrific end of the week!

6/10 - 괜찮아요

Camille

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Di 님, 2023년 12월 30일
Dear Camille, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Rodeway Inn, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

8/10 - 좋아요

Erik

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice quiet property. Reasonable rates. The owner was friendly and helpful plus you could tell the rooms were renovated recently. The beds weren't the most comfortable but i like mine soft. There was enough room for me to do yoga and the water pressure and temperature was agreeable. All in all i will be going back if in the area again
2023년 12월에 1박 숙박함
답변 제공: Di 님, 2023년 12월 28일
Dear Erik, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. Our quiet atmosphere and renovated rooms are something we pride ourselves on. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 - 훌륭해요

Andy

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 1박 숙박함
답변 제공: Di 님, 2023년 12월 28일
Dear Andy, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 - 훌륭해요

Joe Angel

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just a good stay
2023년 12월에 1박 숙박함
답변 제공: Di 님, 2023년 12월 28일
Dear Joe, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. It is important to us that our guests always have a good stay. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 - 훌륭해요

Andy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Di 님, 2023년 12월 28일
Dear Andy, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

2/10 - 너무 별로예요

Linda

출장 여행
2023년 12월에 1박 숙박함
답변 제공: Di 님, 2023년 12월 21일
Dear Linda, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Rodeway Inn, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

2/10 - 너무 별로예요

Elizabeth

2023년 12월에 1박 숙박함
답변 제공: Di 님, 2023년 12월 21일
Dear Elizabeth, Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. At Rodeway Inn, we promise to do whatever it takes to ensure you are satisfied and hope you will consider staying with us in the future.

10/10 - 훌륭해요

Elizabeth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Its just soo peaceful and the rooms feel like home thats what i love about the rodeway inn. And the manager is awesome
2023년 12월에 2박 숙박함
답변 제공: Di 님, 2023년 12월 8일
Dear Elizabeth,Thank you so much for sharing your feedback. We are happy to hear you have enjoyed your stay and hope to see you again soon.

10/10 - 훌륭해요

Curt 님, Glendora

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
Kind of a strange place. The Indian or Pakistani, or whatever dude check me in was good. Not great, really didn't say much, not friendly, but not angry. Nobody I would hire for my company. And then there is a more full-size girl there later, on who is friendly enough,yet a little different also. . I don't know this area so maybe that's how people are again, not good not bad. For the price it was fine.
2023년 12월에 1박 숙박함
답변 제공: Di 님, 2023년 12월 7일
Dear Curt, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

4/10 - 별로예요

Norman

출장 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty room, anemic breakfast, friendly staff tho!
Door to my assigned room was ajar and had not been touched since last guest left! Poor front desk lady was aghast and apologized profusely. Next room had no comforter, no soap, ONE bath towel and there was long hairs on the floor. Shower curtain was way too long so it "mopped" the bottom of the tub. Room smelled musty. Next morning the heater didn't work! Front desk offered to move me to another room upon my return for the second night of my stay. To their credit, the rest of the facility was very clean and bright (lobby). Didn't look like breakfast was going to amount to much so I went elsewhere.
2023년 12월에 2박 숙박함
답변 제공: Di 님, 2023년 12월 6일
Dear Norman, Thank you for taking the time to share your experience about your recent stay at our hotel. We want our guests to have the best stay possible where everything is like new, in place and of the highest quality. I am sorry this was not the case during your stay. You can be confident that we have followed-up on your concerns. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 - 훌륭해요

Timoteo

2023년 11월에 2박 숙박함
답변 제공: Di 님, 2023년 12월 6일
Dear Timoteo, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

6/10 - 괜찮아요

Charles

2023년 11월에 1박 숙박함
답변 제공: Di 님, 2023년 12월 21일
Dear Charles, Thank you for taking the time to review our hotel. We are sorry we were not able to provide you with the quality of services you deserve. This is not typical of our hotel and staff, and we are always looking for ways to improve our customer experience. Your satisfaction is very important to us, and we try hard to make sure all of our guests have a rewarding stay. Thank you again for your feedback and we hope you will consider staying with us again.

10/10 - 훌륭해요

jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quick & easy service.
2023년 11월에 1박 숙박함
답변 제공: Di 님, 2023년 11월 23일
Dear Jorge, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 - 훌륭해요

Angela

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great parking, quiet. Cle
2023년 11월에 1박 숙박함
답변 제공: Di 님, 2023년 11월 21일
Dear Angela, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Di 님, 2023년 11월 17일
Dear Michael, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 - 훌륭해요

Raul

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice hotel remodeled pleasantly surprised worth every penny
2023년 11월에 1박 숙박함
답변 제공: Di 님, 2023년 11월 17일
Dear ___________, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

10/10 - 훌륭해요

Grace

2023년 11월에 1박 숙박함
답변 제공: Di 님, 2023년 12월 8일
Dear Grace, Thank you for taking a moment to share your experience. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

8/10 - 좋아요

Aissa Lanette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It is very quiet here. Big TV. Clean. Nice.
2023년 10월에 1박 숙박함
답변 제공: Heidi 님, 2023년 10월 31일
Dear Aissa, Thank you for taking a moment to share your experience. We pride ourselves on our quiet atmosphere, cleanliness, and amenities. I am happy to hear you found our hotel to your liking. We look forward to welcoming you back to our hotel in the not-too-distant future!

6/10 - 괜찮아요

María Ángeles

가족 여행
별로예요: 청결 상태, 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: FD 님, 2023년 10월 19일
Hi Maria, thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

6/10 - 괜찮아요

Judy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
family time
I think this place has the potential to be a really nice motel, but at the moment it has issues. Staff was friendly, but check in was slow and I has requested a ground floor due to health issues. I was informed that I couldn't have a ground floor cause the room hadn't been cleaned. I made this reservation a month in advance. The room isn't CLEAN! She did give me a room next to the elevator which worked for us. There were 2 bath towels for 2 people for 2 days, NO washcloths. I don't know why they thought that was enough. I use 1 for my hair, and 1 for my body. I think most women do. So that leaves none for the 2nd person, and you have to reuse those to shower everyday. Only operational doors were the ones in the main lobby. All of the other exit doors were marked DO NOT USE. They could be used if it was an emergency. They had no ice or vending machines of any kind. We came out of our room at one point and there were piles of sheets littering the floor all over atrium area. Trash bags had been pulled out of the cans and left to set on the floor next to the cans. The atrium was had very little furniture or decor. It looked like a prison cell block like you see in the movies. It has potential. But they're not there yet.
2023년 10월에 2박 숙박함
답변 제공: FD 님, 2023년 10월 19일
Hi judy, thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

4/10 - 별로예요

Jacqueline

2023년 10월에 2박 숙박함
답변 제공: FD 님, 2023년 10월 19일
Hi Jacqeline, thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.

10/10 - 훌륭해요

Andres

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: FD 님, 2023년 10월 19일
Hi Andres, thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback.

10/10 - 훌륭해요

JULIE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
So far weve liked everything.
2023년 10월에 1박 숙박함
답변 제공: FD 님, 2023년 10월 19일
Hi Julie, thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback.

8/10 - 좋아요

Sam

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Good Wi-Fi for gaming, and there was a microwave. No fridge, no ice however. The one luggage dolly they had was falling apart. Great staff
2023년 9월에 2박 숙박함
답변 제공: FD 님, 2023년 9월 26일
Thank you for reaching out. Reviews are much appreciated.

8/10 - 좋아요

Patricio

2023년 9월에 5박 숙박함
답변 제공: FD 님, 2023년 10월 19일
Hi Patricio, thank you for your review, we greatly appreciate the time you have taken to provide us with this valuable feedback. We are very sorry to hear that you didn't have a great experience in our hotel – our mission is to provide excellent guest experiences, so we are sorry to have let you down.