외관

아부다비 에어포트 호텔 T1 여행 후기

3 out of 5
아부다비 에어포트 호텔 T1
Terminal 1 Intl. Dept., Transit Area, Abu Dhabi

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 394개 이용 후기 중 205개" "
평점 8 - 좋아요. 394개 이용 후기 중 130개" "
평점 6 - 괜찮아요. 394개 이용 후기 중 32개" "
평점 4 - 별로예요. 394개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 394개 이용 후기 중 19개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

8.6/10

편의 시설/서비스

9.0/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

4/10 - 별로예요

IN KY

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Recommended airport hotel in Abu Dhabi
Room is very clean and cozy, modernized Recommended Only negative points is check out time is fixed 09:00 a.m
2019년 11월에 1박 숙박함
답변 제공: Omar Khmir 님, 2019년 12월 3일
Dear Valued Guest, Thank you for taking the time to write a review following your recent stay with us and share your experience with fellow travellers. We are proud to have delivered all you were looking for in a hotel stay and this is what we are always aiming for!. thank you for highlighting all the aspects that made your stay enjoyable. it is indeed a great reward to have a happy and satisfied guest like you. It is the positive reviews such as yours that motivate our colleagues to do the best to keep our guest happy and satisfied throughout. Thank you again for choosing Aerotel Abu Dhabi and I certainly hope we can be at your service again in the near future. Sincerely, Omar Khmir Senior Duty Manager.

10/10 - 훌륭해요

Owen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
다음날 아침에 아부다비 공항 나가실 분들을 위한 최고의 호텔
아주 깔끔하고 좋습니다. 다만.. 공항청사에 위치하다보니 밤새 제트기 소리가 들릴 수 있습니다. 저녁에 힘들게 나가지 마시고 여기서 푹자고 다음날 아침에 두바이나 아부다비 나가실분들이겐 강추..
2018년 2월에 1박 숙박함
답변 제공: Omar Khmir 님, 2019년 8월 27일
Dear Guest, Thank you for taking the time to write a review following your recent stay with us and share your experience with fellow travellers. We are so proud to have delivered all you were looking for in a hotel stay and this is what we are always aiming for. Thank you for highlighting all the aspects that made your stay with us at Aerotel Abu Dhabi enjoyable, It is indeed our greatest reward to have a happy and satisfied guest like you. Thank you again for choosing Aerotel Abu Dhabi and I certainly hope that we can be at your service again in the near future. Regards, Omar Khmir Senior Duty Manager

10/10 - 훌륭해요

Amanda

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

CHARRIE MAE

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Th toilet bowl is not properly cleaned !
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Nejla

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely quiet, clean room. Comfortable bed. Good shower. Great place to break a couple of long haul flights.
2023년 11월에 1박 숙박함

8/10 - 좋아요

KARIM

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Pej

가족 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Surprisingly ultra clean and comfortable rooms!
Stayed here for 12 hours as part of a long layover. Rooms were generous sized with quality linens, very clean bedroom and bathroom, contemporary style and equipped with enough amenities we didn’t need to ask for anything more.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Kathleen

Helpful to have a place to sleep and shower with a long layover. It’s a 15 minutes walk from Terminal 3, but was a nice way to get some exercise.
2023년 10월에 1박 숙박함

8/10 - 좋아요

CHELSEA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel, itself, is very nice. KNOW YOUR HOTEL! Note that they have at least 3 options in the Abu Dhabi airport: this one, Premier Inn and GoSleep (sleep pods). Here's the challenge: getting to the right one. I probably spent 1.5hrs walking (at 2am in the morning), because I was originally sent to the Premier Inn...who sent me back to Terminal 1, but my flight departed out of Terminal 3, so they sent me back to Terminal 3 (telling me I had to go through security, and then walk all the way back to Terminal 1). Security at Terminal 3 originally wouldn't let me through because my flight time was too far away (6hrs), but - begging and pleading, later - they let me through. Check in with the (correct) hotel was very simple and the room was nice. Their pricing chart showed a lower price option that wasn't available through Expedia (solo traveler), but bathroom and shower facilities were communal.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Jak

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Ahmed

좋아요: 편의 시설/서비스
Wonderful
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Rosario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함

8/10 - 좋아요

Idris

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Nauman

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a good experience. Had a 18 hour layover and spending 12 hours in this hotel made the journey back better.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We only has about a 5 hour layover but it was so wonderful to have a quiet, clean, private space to rest after a 13 hour flight! The shower was amazing and the beds very comfortable. There were nice little touches like a toothbrush/paste and razor etc. Everything was very clean and comfortable and also surprisingly quiet. We definitely recommend this hotel! Tip: when booking through Expedia, our room reservation only started at 8 am but we landed at 6. I emailed the hotel through Expedia beforehand letting them know and we were able to get into the room earlier.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Susan

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Admoun

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Located within the airport. Did not have to leave through customs.
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Theofanis

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
clean and safe
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Mofei

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Just amazing and comfortable, makes transferring such a great experience!
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Muhammad

좋아요: 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Abdullah

2023년 8월에 1박 숙박함

8/10 - 좋아요

Shibasis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This is great . However thought there might be breakfast included which was not there .
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Ali

좋아요: 청결 상태
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Rjj

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Mishanthi Malika

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Ki Hyouk

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Alexandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing!
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Rjj

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함

8/10 - 좋아요

Ana

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Blazej

좋아요: 청결 상태, 직원 및 서비스
Good hotel for long layovers however we found the air conditioning very loud and it didn’t work well at all (couldn’t get it below 23).
2023년 7월에 1박 숙박함

8/10 - 좋아요

bobby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very convient, clean to get rest. However can be noisy since its late night 12 hour transit hotel at airport
2023년 6월에 1박 숙박함

8/10 - 좋아요

mohammed

2023년 6월에 1박 숙박함

8/10 - 좋아요

Jigna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: Omar Khmir 님, 2023년 6월 13일
Dear Ms. Jigna , Thank you for taking the time to share your feedback with us.We pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. Thank you for choosing Abu Dhabi Airport Hotel, we look forward to welcoming you back again soon. Best Regards, Omar Khmir Lounges Manager

6/10 - 괜찮아요

Sheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The rooms are sufficient for an overnight stay or if you are transitioning. I found the rooms, quite humid and stuffy. Very convenient location.
2023년 5월에 1박 숙박함
답변 제공: Omar Khmir 님, 2023년 5월 31일
Dear Ms. Sheryl,Thank you for taking the time to write a review following your recent stay with us.We are thrilled to head that our hotel location was convenient for you and appreciate your kind words. However, we are sorry to learn that your stay was affected by the humidity and stuffiness in the rooms. Please accept our apologies for any discomfort caused.Our guests’ complete satisfaction is of prime concern to us and it is through guests’ constructive feedback that we are able to identify those areas that are worthy of praise or in need of improvement.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best Regards,Omar KhmirLounges Manager

10/10 - 훌륭해요

GUY 님, New York

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Located immediately after the security check for arriving flights and before the transfer desk / passport control and baggage claim which is fantastic. Room was spacious and clean, amenities included tea and coffee and bottles of water. Great stay for a very decent price for those who have a long lay over in Abu Dhabi.
2023년 5월에 1박 숙박함
답변 제공: Omar Khmir 님, 2023년 5월 27일
Dear Mr. GUY,Thank you very much for taking the time to write a review following your stay with us.We are proud to have delivered all you were looking for in a hotel stay and this is what we are always aiming for! Thank you for highlighting all the aspects that made your stay enjoyable. It is indeed a great reward to have a happy and satisfied guest like you.It is the positive reviews such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout.Thank you again for choosing Abu Dhabi Airport Hotel and I certainly hope that we can be at your service again in the near future. Best Regards,Omar KhmirLounges Manager

10/10 - 훌륭해요

Ashwini

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We only used it for 5 hours. It is very conveniently located (both for terminal 1 and 3), rooms are clean and have everything that you need. We found it to be a better option than the lounge, especially if you'd like to nap/sleep.
2023년 5월에 1박 숙박함
답변 제공: Omar Khmir 님, 2023년 5월 27일
Dear Ms. Bashayer,Thank you very much for taking the time to write a review following your stay with us.We are pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience.It is the positive review, such as yours that motivates our colleagues to do their best to keep our guests happy and satisfied throughout.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best Regards,Omar KhmirLounges Manager

6/10 - 괜찮아요

Imran

아이를 동반한 가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Check-in was terrible! The guy at the front desk did'nt even bother looking at our reservation for the hotel, assumed we were there for the lounge, and had us go back at the end of the line(which was for the lounge). Was rude, on top of that! The place and stay were good, clean and quiet! Good shower
2023년 5월에 1박 숙박함
답변 제공: Omar Khmir 님, 2023년 5월 17일
Dear Mr. Imran,Thank you for taking the time to share your experience following your recent visit with us. We always appreciate candid feedback from our guests.We are sorry to read that your check-in experience did not meet your expectations. Please accept my sincere apologies for any inconvenience caused.Rest assured that this level of service is not representative to the level of standards we are known for and have taken appropriate measures to ensure similar feedback do not occur again.On a positive note, and despite your experience, are glad to read you liked our clean and quite room and shower.Our guests’ complete satisfaction is of prime concern to us and it is through guests’ constructive feedback that we are able to identify those areas that are worthy of praise or in need of improvement.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best Regards,Omar KhmirLounges Manager

10/10 - 훌륭해요

My

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Omar Khmir 님, 2023년 5월 17일
Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us.We are pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best Regards,Omar KhmirLounges Manager

10/10 - 훌륭해요

Natalie

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Great for a layover sleep
Really good for a long layover but the check-in guy was quite rude to me. I didn’t feel like he wanted to engage with me
2023년 5월에 1박 숙박함
답변 제공: Omar Khmir 님, 2023년 5월 9일
Dear Ms Natalie,Thank you for taking the time to write a review following your recent stay with us.We are pleased to read that you enjoyed your stay with us and that you were able to get some much-needed rest before your flight. It warms my heart to know that our hotel was able to provide you with a comfortable and relaxing experience.On another hand, please accept my sincere apology for any inconvenience you may have experienced during your stay, particularly with the behavior of our receptionist. Please know that we take such feedback seriously and have already implemented measures to ensure that our team is providing the best possible service at all times.Our guests’ complete satisfaction is of prime concern to us and it is through guests’ constructive feedback that we are able to identify those areas that are worthy of praise or in need of improvement.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best regards,Omar KhmirLounges Manager

2/10 - 너무 별로예요

John

2023년 4월에 1박 숙박함
답변 제공: Omar Khmir 님, 2023년 5월 5일
Dear Mr. John,We are sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Abu Dhabi Airport Hotel, we strive to provide a superior service for every guest, therefore your feedback is very important to us. I would really like to hear more about your stay so we can accurately understand all disturbances you have experienced. Please do feel free to share with us your concerns so that we can better understand the case and rectify these in the future.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Yours sincerely,Omar KhmirLounges Manager

8/10 - 좋아요

Roberto

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Comodo per transito , veloce check in , personale disponibile . Camera confortevole e ben arredata
2023년 4월에 1박 숙박함
답변 제공: Omar Khmir 님, 2023년 4월 29일
Dear Mr. Roberto,Thank you very much for taking the time to share your feedback following your stay with us.We are pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience.It is the positive review, such as yours that motivates our colleagues to do their best to keep our guests happy and satisfied throughout.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best Regards,Omar KhmirLounges Manager

10/10 - 훌륭해요

CARRIE

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Convenient and clean
2023년 4월에 1박 숙박함
답변 제공: Omar Khmir 님, 2023년 4월 28일
Dear Ms. Carrie, Thank you for taking the time to share your feedback with us.We pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Abu Dhabi Airport Hotel, we look forward to welcoming you back again soon. Best Regards, Omar Khmir Lounges Manager

10/10 - 훌륭해요

Robert

2023년 4월에 1박 숙박함
답변 제공: Omar Khmir 님, 2023년 4월 28일
Dear Mr. Robert, Thank you for taking the time to share your feedback with us.We pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Abu Dhabi Airport Hotel, we look forward to welcoming you back again soon. Best Regards, Omar Khmir Lounges Manager

8/10 - 좋아요

Hafez

2023년 4월에 1박 숙박함
답변 제공: Omar Khmir 님, 2023년 5월 5일
Dear Mr. Hafez,Thank you for taking the time to share your feedback following your recent stay with us.We are pleased to read that you enjoyed your stay with us and that we met your expectations in all aspects of your experience.It is the positive review, such as yours that motivates our colleagues to do their best to keep our guests happy and satisfied throughout.Thank you for choosing Abu Dhabi Airport Hotel and I certainly hope we can be at your service again in the near future.Best Regards,Omar KhmirLounges Manager

10/10 - 훌륭해요

Ali

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Comfortable , quiet , great service, helpful staff
Great staff good environment service was great , easy check in had no difficulty to reach the hotel highly recommended
2023년 3월에 1박 숙박함
답변 제공: Omar Khmir 님, 2023년 4월 13일
Dear Mr. Ali,Thank you very much for taking the time to share your feedback following your stay with us.We are proud to have delivered all you were looking for in a hotel stay and this is what we are always aiming for! Thank you for highlighting all the aspects that made your stay enjoyable. It is indeed a great reward to have a happy and satisfied guest like you.It is the positive reviews such as yours that motivates our colleagues to do the best to keep our guests happy and satisfied throughout.Thank you again for choosing Abu Dhabi Airport Hotel and I certainly hope that we can be at your service again in the near future. Best Regards,Omar KhmirLounges Manager

10/10 - 훌륭해요

Joy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Omar Khmir 님, 2023년 4월 13일
Dear Mr. Joy, Thank you for taking the time to share your feedback with us.We pleased that your overall experience with us was positive. It felt promising to learn that you loved the hospitality showed by our colleagues. I greatly appreciate your highest rating. Thank you for choosing Abu Dhabi Airport Hotel, we look forward to welcoming you back again soon. Best Regards, Omar Khmir Lounges Manager

2/10 - 너무 별로예요

Elmer 님, Cleveland

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
DO NOT BOOK THIS HOTEL! We were not given our room because we didn’t have our boarding passes. Despite presenting booking confirmation for our 6:00 AM flight, they simply refused. We had to look for some chairs to spend the night. They went as far as saying that even if we had a digital copy of our boarding pass, they would not accept it as they only accept physical boarding passes. Completely worthless management and authorities. On the other hand, this website refused to refund our money claiming the listing specifies the need for a boarding pass which is buried in the “You need to know” section. Absolutely unacceptable.
2023년 2월에 1박 숙박함
답변 제공: Omar Khmir 님, 2023년 4월 13일
Dear Elmer,Thank you for taking the time to share your feedback with us.Please accept my sincere apology for the inconvenience that occurred during your recent stay at our hotel. We are sorry to hear that you encountered some difficulties when you tried to check in at our reception desk. We understand that you did not have your boarding pass for your next flight, which prevented us from assisting you promptly.We realize that this must have been frustrating for you, and we would like to assure you that we take your concerns seriously. According to the airport authorities, it is mandatory for all guests staying at our airport hotel to present their boarding pass upon check-in. This is a necessary precaution to ensure the safety and security of all our guests.We understand that this may have caused some inconvenience for you, and we apologize for any trouble this may have caused. Please know that we are committed to making sure that our guests have a safe and secure stay with us. We take this obligation seriously and will continue to do so in the future.I would like to thank you again for sharing your feedback with us and I certainly hope we can be at your service again in the near future.Best Regards,Omar KhmirLounges Manager