Dear Mr. Sungjae,We very much appreciate your rating regarding your experience at the Sofitel Abu Dhabi Corniche.It is always a pleasure to receive positive feedback and we trust your next visit will be as pleasant as the previous one.Sincerely,Poorvashee Rajub

Dear Mr. Jino,Thank you for sharing your ratings during your recent stay with us at The Sofitel Abu Dhabi Corniche.We are delighted to hear that you have been very satisfied with the services provided by our associates. Your kind words are much appreciated.We look forward to welcoming you again when you return to our hotel.Sincerely yoursPoorvashee RajubAsst. Guest Relations Manager

Dear Sung EunWe are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Sandrine Emile Vieillesse Assistant Guest Relations Manager

Dear Mr. Taehun, We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been shared with my management team for the continuous improvement of our services. We hope for welcoming you back for a better service. Kind regards, Ahmad Maraey Front Office Manager

Dear Valued Guest, We appreciate not only positive comments but also constructive feedback which will help us in the continuous improvement of our products and services. Your comment about the breakfast has been well noted and addressed to our Executive Chef for further review. We truly value your feedback and we hope to welcome you back again in the near future. Kind regards,

Bonjour valued guest, Thank you for your comment we really appreciate it. Regards,

Bonjour Myoungok, Thank you for your rating and nice comment. Regards,

Bonjour mihwa, Thank you for your rating and comment. Regards

Dear Valued Guest, We would like to thank you for our comments and kindly be informed that we have taken note of your comments which will be shared to our management. We hope for welcoming you back again.

Dear Anonymous, thank you for your amazing score. We look forward to welcoming you back again soon. Kind Regards, Julia Schamne Front Office Manager

Dear Anonymous, thank you for your great score. We are delighted that you had an amazing stay and hope to welcome you back again soon. Kind Regards, Julia Schamne Front Office Manager

Dear Anonymous, please accept our sincere apology as we failed to meet your expectations during your engagement with our team. We have taken serious steps to ensure this does not happen again in the future. Kind Regards, Julia Schamne Front Office Manager

Dear Namil, thank you for your great scoring. We are delighted that you enjoyed your stay with us. Kind Regards, Julia Schamne Front Office Manager

Dear Seunghun, thank you for your short and positive review. We are happy to know that your stay with us at Sofitel Abu Dhabi Corniche was comfortable and that you would choose us again should you return to Abu Dhabi. We look forward to welcoming you back soon. Kind Regards, Julia Schamne Front Office Manager

Dear Jungyun, thank you for your review of your stay at Sofitel Abu Dhabi Corniche. It is great to know that you enjoyed your vacation. We look forward to welcoming you back soon. Kind Regards, Julia Schamne Front Office Manager

Dear Valued Guest,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

Dear Mr. Menno,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

Dear Mr. Hongyu,Thank you for sharing experience during your recent stay with us at The Sofitel Abu Dhabi Corniche.We are delighted to hear that you have been very satisfied with the services provided by our associates. Your kind words are much appreciated.We look forward to welcoming you again when you return to our hotel.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

Dear Mrs. Martine,Thank you for your glowing review!We're delighted to hear that you had such a positive experience with Sofitel Abu Dhabi Corniche.Our guest's satisfaction is our top priority, and it's great to see that we were able to meet your needs. Thank you for choosing us.We look forward to welcoming you again when you return to our hotel.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

Dear Mr. Maurice,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

Dear Mr. Francesco,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

Dear Mrs. Elisa,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

Dear Mr. Shahid,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

Dear Mr. Daniel,It was a pleasure to host you at Sofitel Abu Dhabi Corniche. I am glad to know that your stay was comfortable.Also, we really appreciate your kind words about our staff. It's definitely a boost for us every time we hear positive reviews like this. We will let Carlos know that you are satisfied with the service.Once again, thank you for your feedback and we look forward to welcoming you again in the near future.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

Dear Mr. Marcel,Thank you for your feedback and for your kind words in acknowledging our Heartist’s efforts.Your appreciation means a lot to us. It serves as a testament to the dedication and hard work put in by each member of our team. Knowing that our efforts have made a positive impact on your experience brings us immense joy and motivates us to continually strive for excellence. We will make sure to pass on your compliments to the team members involved.We look forward to welcoming you back and creating more magnifique experiences in the future.Sincerely, Guest Experience Team

Dear Mr. Bruce,Thank you so much for sharing your feedback regarding your most recent experience at our hotel.We are proud to know that our team member, Andrew gave his best to do his job perfectly. We will make sure to maintain and exceed the quality of our food and services throughout.Once again, we would like to thank you and look forward to welcoming you again, hopefully soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

Dear Mrs. Fatima,We very much appreciate your rating regarding your experience at the Sofitel Abu Dhabi Corniche.It is always a pleasure to receive positive feedback and we trust your next visit will be as pleasant as the previous one. Sincerely,Poorvashee RajubAssistant Guest Relations Manager

Dear Fawziah,We very much appreciate your comments regarding your stay at the Sofitel Abu Dhabi Corniche. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Poorvashee RajubAssistant Guest Relations Manager

Dear Mr. Didier,Thank you for sharing your feedback following your recent visit to Sofitel Abu Dhabi CornicheThe high standard and quality of service is very important to us and so I am grateful for the areas you have identified where you think we could improve. Rest assured that we have shared your comments with the appropriate departments and that these issues are being investigated to prevent them from happening in the future.However, I am sincerely sorry to read that you left the hotel unsatisfied and hope that this inconvenience will not discourage you from staying with us again.We really appreciate your opinion and hope to have the opportunity to welcome you again in the future.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

Dear Mr. Farhan,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours Poorvashee RajubAssistant Guest Relations Manager

Dear Mr. Rares,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

Dear Mrs. Allen,Thank you for sharing your feedback following your recent visit to Sofitel Abu Dhabi CornicheThe high standard and quality of service is very important to us and so I am grateful for the areas you have identified where you think we could improve. Rest assured that we have shared your comments with the appropriate departments and that these issues are being investigated to prevent them from happening in the future.However, I am sincerely sorry to read that you left the hotel unsatisfied and hope that this inconvenience will not discourage you from staying with us again.We really appreciate your opinion and hope to have the opportunity to welcome you again in the future.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

Dear Mr. Alessandro,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

Dear Mrs. Farrah,We very much appreciate your rating regarding your experience at the Sofitel Abu Dhabi Corniche.It is always a pleasure to receive positive feedback and we trust the rest of your stay will be a pleasant oneSincerely,Poorvashee RajubAssistant Guest Relations Manager

Dear Mr. John,Thank you for sharing you feedback. Our team is committed to provide a service from the heart and I regret to hear that we have failed to meet your expectations. Rest assured that we will look into this matter, and I truly appreciate you for bringing this matter to our attention, so we are able to continuously work on improving our level of service.We hope that you will give us another opportunity to better serve you in the future. SincerelyGuest Experience Team

Dear Mr. Iman,Thank you for sharing your feedback. It is with deep regret to hear about your unpleasant experience during your recent stay with us and please allow me to express my sincerest apologies for any inconvenience caused. I understand your disappointments as we have failed to provide you with the degree of service you expected from Sofitel. We take pride in ensuring our guest satisfaction and knowing that we have failed for the second time is something that we take seriously. We would like to discuss further your experience with my team and would appreciate if you will allow us to reach out to you via email or call anytime at your convenience.We hope that you will give us another opportunity to better serve you in the future.Sincerely, Poorvashee RajubAssistant Guest Relations Manager

Dear Valued Guest,Thank you for sharing your feedback following your recent visit to Sofitel Abu Dhabi CornicheThe high standard and quality of service is very important to us and so I am grateful for the areas you have identified where you think we could improve. Rest assured that we have shared your comments with the appropriate departments and that these issues are being investigated to prevent them from happening in the future.However, I am sincerely sorry to read that you left the hotel unsatisfied and hope that this inconvenience will not discourage you from staying with us again.We really appreciate your opinion and hope to have the opportunity to welcome you again in the future.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

Dear Mr. Iman,Thank you for sharing your feedback following your recent visit to Sofitel Abu Dhabi CornicheThe high standard and quality of service is very important to us and so I am grateful for the areas you have identified where you think we could improve. Rest assured that we have shared your comments with the appropriate departments and that these issues are being investigated to prevent them from happening in the future.However, I am sincerely sorry to read that you left the hotel unsatisfied and hope that this inconvenience will not discourage you from staying with us again.We really appreciate your opinion and hope to have the opportunity to welcome you again in the future.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

Dear Mr. Zhong,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours

Dear Mr. Nader,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yours

Dear Mr. Thomas,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

Dear Mrs. Yvette,Thank you for sharing your feedback following your recent visit to Sofitel Abu Dhabi CornicheThe high standard and quality of service is very important to us and so I am grateful for the areas you have identified where you think we could improve. Rest assured that we have shared your comments with the appropriate departments and that these issues are being investigated to prevent them from happening in the future.However, I am sincerely sorry to read that you left the hotel unsatisfied and hope that this inconvenience will not discourage you from staying with us again.We really appreciate your opinion and hope to have the opportunity to welcome you again in the future.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

Dear Mr. Felix,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

Dear Mr. Phil,Thank you for sharing experience during your recent stay with us at The Sofitel Abu Dhabi Corniche.We are delighted to hear that you have been very satisfied with the services provided by our associates. Your kind words are much appreciated.We look forward to welcoming you again when you return to our hotel.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

Dear Mr. Thomas Peter,We are delighted that you enjoyed your stay at Sofitel Abu Dhabi Corniche.It makes us proud that our facilities and service delivery made your stay enjoyable.We hope to welcome you again soon.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

Dear Mr. Jade,Thank you for sharing experience during your recent stay with us at The Sofitel Abu Dhabi Corniche.We are delighted to hear that you have been very satisfied with the services provided by our associates. Your kind words are much appreciated.We look forward to welcoming you again when you return to our hotel.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager

Dear Horst,Thank you for sharing your feedback following your recent visit to Sofitel Abu Dhabi CornicheThe high standard and quality of service is very important to us and so I am grateful for the areas you have identified where you think we could improve. Rest assured that we have shared your comments with the appropriate departments and that these issues are being investigated to prevent them from happening in the future.However, I am sincerely sorry to read that you left the hotel unsatisfied and hope that this inconvenience will not discourage you from staying with us again.We really appreciate your opinion and hope to have the opportunity to welcome you again in the future.Sincerely yoursPoorvashee RajubAssistant Guest Relations Manager