숙박 시설 내 편의 시설/서비스
예약 가능 여부 확인

스테이브리지 스위트 아부다비 야스 아일랜드, IHG 호텔 여행 후기

4 out of 5
스테이브리지 스위트 아부다비 야스 아일랜드, IHG 호텔
Yas Island Golf Plaza, Abu Dhabi

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 150개 이용 후기 중 98개" "
평점 8 - 좋아요. 150개 이용 후기 중 29개" "
평점 6 - 괜찮아요. 150개 이용 후기 중 7개" "
평점 4 - 별로예요. 150개 이용 후기 중 6개" "
평점 2 - 너무 별로예요. 150개 이용 후기 중 10개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.4/10

친환경

이용 후기

10/10 - 훌륭해요

gabyoung

2022년 12월에 1박 숙박함
답변 제공: SK 님, 2022년 12월 22일
Dear Gabyoung,Thank you for choosing Crowne Plaza Abu Dhabi Yas Island and for taking the time to write your feedback. We are glad that you had a wonderful time at our hotel and enjoyed the hotel facilities and services. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again.Best regards,Haitham KhalilHotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 - 훌륭해요

hyunjun

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
너무나 만족스러워 숙박이었고 다시 머물고 싶네요~
2021년 8월에 1박 숙박함
답변 제공: SM 님, 2021년 8월 22일
Dear Hyunjun, Thank you for choosing Staybridge Suites Abu Dhabi Yas Island and for taking the time to write your feedback. We are glad that you had a wonderful time at our hotel. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good
Room was cozy enough but kitchenware needs to be clean more…
2021년 8월에 2박 숙박함
답변 제공: SM 님, 2021년 8월 22일
Dear Guest, Thank you for choosing Staybridge Suites Abu Dhabi Yas Island and for taking the time to write your feedback. We are glad that you had a wonderful time at our hotel. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 - 훌륭해요

jungkwan

가족 여행
좋아요: 청결 상태, 객실의 편안함
편안히 잘 지내다가 갑니다.
2021년 1월에 1박 숙박함
답변 제공: SM 님, 2021년 1월 25일
Dear Jungkwan, Thank you for choosing Staybridge Suites Abu Dhabi Yas Island and for taking the time to write your feedback. We are glad that you had a wonderful time at our hotel and enjoyed the hotel facilities and services. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again. Best regards, Haitham Khalil Hotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

6/10 - 괜찮아요

Abdulaziz Ahmed y

가족 여행
별로예요: 숙박 시설 상태 및 시설
Furniture is too old especially the mattress
2024년 4월에 4박 숙박함
답변 제공: Haitham Khalil 님, 2024년 4월 19일
Dear Valued Guest, I appreciate you sharing your feedback and glad that you enjoyed your stay with us. We very much value all our guest feedback, both positive and constructive, and we would like to assure you that your comments have been shared with the relevant team.Thank you for sharing your thoughts with us and we look forward to welcoming you back again as our guests in the hotelKind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

eliseo

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel was great. Loved the included breakfast, very complete with lots of options and delicious.
2024년 3월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2024년 4월 4일
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 8박 숙박함
답변 제공: Haitham Khalil 님, 2024년 3월 29일
Dear Valued Guest, Thank you for taking the time to share your great experience. Your positive comments and recognition of our services are highly appreciated. We look forward to welcoming you at Staybridge Suites Yas Island.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

James

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Service, comfortable room, use of sister hotel next door and best of all free meals Mondays to Thursdays.
2024년 1월에 5박 숙박함
답변 제공: Haitham Khalil 님, 2024년 2월 20일
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

CUNEYT

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the hotel. Early check in helped us a lot. The room(s) were spacious and quiet. Breakfast was highly satisfactory. Surprise dinner at weekdays was a star! Using the facilities of next door group hotel, especially the beach, was mostly welcome. Easy transportation to the parks. Thanks!
2024년 1월에 5박 숙박함
답변 제공: Haitham Khalil 님, 2024년 2월 7일
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

MAURICIO

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2024년 1월 31일
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Birju

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
3 day family stay
Very clean Great service Good location Great happy hour which included great free food selection (be early before it goes) No recyling options
2023년 12월에 3박 숙박함
답변 제공: Haitham Khalil 님, 2024년 1월 13일
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

jenny 님, Green Cove Springs

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Staff at the hotel was very accomodating, not only we could do an ealy check in but also, they packed us a to go breakfast the last day of our stay. Free Jass island shuttle to the main parks was just around the corner. The airport is only 10 minites away. We could use court yard facilities, the kids enjoyed kayaking in their beach, Overall a great experience
2024년 1월에 5박 숙박함
답변 제공: Haitham Khalil 님, 2024년 1월 13일
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Shaheera

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We absolutely loved our stay at the apartment. We were treated to a delicious breakfast and complimentary dinner from Tuesday to Thursday. The room was comfortable and a good size. The only downside was the sofa bed wasn't very comfortable the springs were sticking out so wasn't ideal. We loved that there was a laundry room and could use the Crown Plaza facilities. Overall brilliant stayb and staff were all friendly and accommodating.
2024년 1월에 3박 숙박함
답변 제공: Haitham Khalil 님, 2024년 1월 9일
Dear Valued Guest, It was a pleasure to have you as our guest at Crowne Plaza Yas Island and glad to hear that we succeeded in providing you a great stay that left you truly satisfied particularly with the hotel facilities and your room allocation, which will be shared with the entire team. Your words continue to give credence to the hard work and effort, motivating us to keep striving for the best in what we do. Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guest in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

ravesh

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great service and location at a very reasonable price. Wouldn’t hesitate to use again
2023년 12월에 9박 숙박함
답변 제공: Haitham Khalil 님, 2024년 1월 9일
Dear Valued Guest, It was a pleasure to have you as our guest at Crowne Plaza Yas Island and glad to hear that we succeeded in providing you a great stay that left you truly satisfied particularly with the hotel facilities and your room allocation, which will be shared with the entire team. Your words continue to give credence to the hard work and effort, motivating us to keep striving for the best in what we do. Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guest in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Everything was so amazing. Thank you for providing us with our apartment as early as possible. Much much appreciated!
2023년 12월에 2박 숙박함
답변 제공: Haitham Khalil 님, 2024년 1월 3일
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Ramesh S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 9박 숙박함
답변 제공: Haitham Khalil 님, 2024년 1월 3일
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Sandra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome stay!
Big service apartment with 1 king bed, 1 queen sofa bed, kitchen and washing machine. Big bath room with tub. Free daily breakfast and occasional dinner. Near YAS Express and all attractions with cheap taxi.
2023년 12월에 7박 숙박함
답변 제공: Haitham Khalil 님, 2023년 12월 29일
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 - 좋아요

Rashid

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is nice and offers great facilities which are shared with its sister hotel, Crowne Plaza, next door.
2023년 12월에 2박 숙박함
답변 제공: Haitham Khalil 님, 2023년 12월 22일
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Clare

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good choice on Yas Island
Very clean and comfortable. Enjoyed the breakfast and light dinner. Pool was lovely. Would have preferred a room with a pool view but we arrived quite late and were only staying one night so it wasn't a problem
2023년 11월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2023년 12월 22일
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

2/10 - 너무 별로예요

Janet

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Avoid expensive and smelly
Room Stank of cat wee. Cleaned once in four nights. Good awful. Customer service of security shocking
2023년 12월에 4박 숙박함
답변 제공: Haitham Khalil 님, 2023년 12월 15일
Dear Valued Guest, Thank you for your feedback and for taking the time to write about your recent experience. We regret to hear that your stay was not up to your expectations on this particular occasion. Please be assured that your feedback is extremely valuable to us and this has been shared with the team to ensure the necessary actions are taken to address the shortfall and once again would like to apologize for the inconvenience caused.We look forward to your return visit and give us an opportunity to provide you with a better experience on your next stayKind regards,Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

4/10 - 별로예요

natasha

별로예요: 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Haitham Khalil 님, 2023년 11월 14일
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
We deeply regretted once we checked in
The pictures of the room we selected on the app showed the balcony (and also was the same rate as smoking room) so we expected to have the same room but the reality is, it was completely different room. They couldn’t provide us the room we expected initially at the spot due to full occupancy. Someone needs to fix this otherwise many people will have the same trouble. Also, the description says there are amenities in the room but there’s nothing (only two big bath towels).
2023년 11월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2023년 11월 5일
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

8/10 - 좋아요

mihrez

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent staff
2023년 10월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2023년 11월 1일
Dear Valued Guest, I appreciate you sharing your feedback and glad that you enjoyed your stay with us. We very much value all our guest feedback, both positive and constructive, and we would like to assure you that your comments have been shared with the relevant team.Thank you for sharing your thoughts with us and we look forward to welcoming you back again as our guests in the hotelKind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Haitham Khalil 님, 2023년 10월 22일
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Nshan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good price for Abu Dhabi, facilities and room a bit old, but good for the buck
2023년 10월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2023년 10월 22일
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

6/10 - 괜찮아요

Nasser

가족 여행
좋아요: 직원 및 서비스
별로예요: 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Haitham Khalil 님, 2023년 10월 16일
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

2/10 - 너무 별로예요

Y

2023년 9월에 3박 숙박함
답변 제공: Haitham Khalil 님, 2023년 10월 27일
Dear Valued Guest, We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Justine Philip

2023년 9월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2023년 9월 26일
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Tali

2023년 9월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2023년 10월 16일
Dear Valued Guest, It was a pleasure to have you as our guests at Crowne Plaza Yas Island. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice tidy accommodation, staff were great.
2023년 9월에 8박 숙박함
답변 제공: Haitham Khalil 님, 2023년 9월 13일
Dear Valued Guest, We are flattered to read your compliments and delighted to hear that you were extremely pleased with the services provided by our committed staffs Crowne Plaza Yas Island. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

GLENN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place
2023년 9월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2023년 9월 11일
Dear Valued Guest, It was a pleasure to have you as our guests at Staybridge Suties. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 7박 숙박함
답변 제공: Haitham Khalil 님, 2023년 9월 11일
Dear Valued Guest, It was a pleasure to have you as our guests at Staybridge Suties. Your kind acknowledgement of the service provided by our committed staff is highly appreciated. Hope to see you again on your next visit.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Faizan

2023년 9월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2023년 9월 7일
Dear Valued Guest, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

2/10 - 너무 별로예요

stephanie

2023년 8월에 2박 숙박함
답변 제공: Haitham Khalil 님, 2023년 9월 8일
We have noted your comments with regards to the service you have experienced and please be assured that this is not our usual standard of service delivery within the hotel. Your feedback is extremely valuable to us and this has been shared with the team to ensure that the necessary actions are taken to address the shortfall.We hope that your experience on this particular occasion will not deter you from visiting us again and that we will have an opportunity to be of service in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Sultan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 4박 숙박함
답변 제공: Resort Director 님, 2023년 8월 12일
Dear Sultan, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Nazik AmraniCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Saoud

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 5박 숙박함
답변 제공: Nazik Amrani 님, 2023년 8월 5일
Dear Saoud, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Wenrong

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The facility is great and free parking available.
2023년 6월에 1박 숙박함
답변 제공: Nazik Amrani 님, 2023년 6월 30일
Dear Valued Guest, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Resort DirectorCrowne Plaza and Staybridge Suites ABU DHABI - YAS ISLAND

10/10 - 훌륭해요

Ian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent hotel
Amazing hotel and amazing friendly staff. We will definitely return.
2023년 5월에 8박 숙박함
답변 제공: Haitham Khalil 님, 2023년 6월 6일
Dear Ian, Appreciate your kind words and the time you have taken to share your recent experience. Your flattering comments about the hotel will surely go a long way in motivating us to keep providing exemplary service and facilities to our valued guests.We look forward to having you again.Kind regards, Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

2/10 - 너무 별로예요

HUICHUAN

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Almost no hot water supply. The sanitary fittings are loosed. The water flow rate is extremely low. The washing machine was not working. Air-con is also not really you can control the temperature. This is the hotel you should try and other 3-star hotel you will find them nice. Extremely disappointed and swear to God will not come back again
2023년 5월에 3박 숙박함
답변 제공: Haitham Khalil 님, 2023년 5월 23일
Dear Valued Guest, Appreciate sharing your feedback and glad that you enjoyed your stay with us. On another note, we can assure you that our rates are always at par with the market and that we give our guests great value for their money. We do sincerely hope that your experience on this occasion will not deter you from revisiting us on your next travels to Abu Dhabi.Kind regards, Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 - 훌륭해요

Zane 님, Toronto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value on Yas Island. Easy walk to yas beach - make sure you get passes from concierge. And easy to get taxis anywhere.
2023년 3월에 3박 숙박함
답변 제공: Haitham Khalil 님, 2023년 3월 12일
Dear Zane, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards, Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

2/10 - 너무 별로예요

실제 이용하신 고객

단체 여행, 출장 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
If you damage anything at the hotel they'll expect
Inexperienced staff ruined luggage my luggage on departure. They didn't inform me of the damage and didn't want to do anything about it. If you damage anything at the hotel they'll expect you to pay. If they damage your property they won't even tell you. The manager on duty had no clue how to resolve this and asked for information already on file and provided. He was supposed to call back. I'm still waiting for a solution and a call back from them.
2023년 3월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2023년 3월 6일
Dear Valued Guest, We are extremely sad to hear the unpleasant experience, we would like to hear out your valuable feedback to investigate further, can you please share your concerns with info.cpyas@yasplazahotels.comWe look forward to your response.Kind regards,Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 - 훌륭해요

john

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Si me gusto mucho
2023년 2월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2023년 3월 5일
Dear John, It is a delight to know that you had an enjoyable stay at Staybridge Suites Yas Island, thank you for the excellent rating. We look forward to your return visit for an even better experience.Kind regards, Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 - 훌륭해요

francesco

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Si sta molto bene, davanti c'e una navetta gratuita che ti porta ovunque, mare conpreso... Nell'alvergo gentilissimi e pieni di iniziative, canere enormi
2023년 2월에 2박 숙박함
답변 제공: Haitham Khalil, Hotel Manager 님, 2023년 2월 11일
Dear Francesco, It is truly rewarding to know that we have lived up to your expectations and glad that we succeeded in providing you a stay that left you truly satisfied. We certainly strive to deliver the highest standards of customer service to all our guests and it is truly rewarding to receive such commendation.Thank you for giving us an excellent rating and we look forward to welcoming you back again as our guests in the near future.Kind regards,

10/10 - 훌륭해요

abdallah

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing.
2023년 1월에 10박 숙박함
답변 제공: Haitham Khalil 님, 2023년 1월 26일
Dear Abdallah, We are truly glad that we have exceeded your expectations. We are looking forward to welcoming you for another stay at the hotel soon.Regards,

10/10 - 훌륭해요

Naranjan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property was well maintained and clean. Staff and service were amazing and friendly. Great amenities.
2023년 1월에 1박 숙박함
답변 제공: Haitham Khalil 님, 2023년 1월 26일
Dear Narajan, We are truly glad that we have exceeded your expectations. We are looking forward to welcoming you for another stay at the hotel soon.Best Regards,

4/10 - 별로예요

Yasser 님, Riyadh

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
- Old, needs renovation. - It is more of a 3 star. - Bad experience: on checkout day, they called, I couldn't answer because the phone was not working, so they sent someone in to the room while I was showering, so unprofessional, they could have called me on my cell phone which I provided in checkin instead of just barging in to the room. This never happened to me before! (and the door lock was broken, so I couldn't lock it.)
답변 제공: Haitham Khalil 님, 2023년 1월 26일
Dear Yasser, Thank you for taking the time to share your feedback. We value your comments and are continually working to improve our services. Please be assured that your feedback is of extreme importance to us and your comments have been shared with the entire teamBest Regards,

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스
Great Stay in Abu Dhabi family hotel.
We had a wonderful and pleasant stay. My family and I enjoyed our stay at Stay Bridge suits. We thank Mis Ganna for transferring our room after an issue with the water heater system in our room. Yas Plaza its a great location and this hotel is a great for families. Complimentary breakfast and evening dinner. The gym is a located in the next building Crown plaza Hotel. Can be easily accessed free with your room card. Parking is available nice and big. House keeping is always ready to help you out.the room is basically an apartment everything is provided. Washing machine is a bonus 👍. Highly recommended near tourist attractions.
2022년 12월에 4박 숙박함
답변 제공: SK 님, 2023년 1월 16일
Dear Guest,Thank you for choosing Staybridge Suites Abu Dhabi Yas Island and for taking the time to write your feedback. We are glad that you had a wonderful time at our hotel and enjoyed the hotel facilities and services. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again.Best regards,Haitham KhalilHotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 - 훌륭해요

ZAAHID

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Really enjoyed our 5 night stay here. The room was comfortable and the staff was friendly and always helpful. The breakfast and free dinners were especially useful - our kids are quite fussy but there was always a decent variety and something for them to eat. We would choose to stay here again.
2022년 12월에 5박 숙박함
답변 제공: SK 님, 2023년 1월 5일
Daer Zaahid,Thank you for choosing Staybridge Suites Abu Dhabi Yas Island and for taking the time to write your feedback. We are glad that you had a wonderful time at our hotel and enjoyed the hotel facilities and services. Your feedback will be shared with the team to further motivate outstanding service. We hope you do visit us again.Best regards,Haitham KhalilHotel Manager Crowne Plaza and Staybridge Suites Abu Dhabi - Yas Island

10/10 - 훌륭해요

Amna

2022년 12월에 2박 숙박함
답변 제공: SK 님, 2022년 12월 29일
Dear Amna,Thank you for choosing to stay at Staybridge Suites Abu Dhabi Yas Island and for your excellent rating.We hope you do visit us again.Best Regards,Haitham Khalil Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi – Yas Island

10/10 - 훌륭해요

Sang Hun

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 1박 숙박함
답변 제공: SK 님, 2022년 12월 29일
Dear Sang,Thank you for choosing to stay at Staybridge Suites Abu Dhabi Yas Island and for your excellent rating.We hope you do visit us again.Best Regards,Haitham Khalil Hotel ManagerCrowne Plaza and Staybridge Suites Abu Dhabi – Yas Island