리셉션

아크라 시티 호텔 여행 후기

4 out of 5
아크라 시티 호텔
Barnes Road, Accra

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 346개 이용 후기 중 141개" "
평점 8 - 좋아요. 346개 이용 후기 중 137개" "
평점 6 - 괜찮아요. 346개 이용 후기 중 42개" "
평점 4 - 별로예요. 346개 이용 후기 중 16개" "
평점 2 - 너무 별로예요. 346개 이용 후기 중 10개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

10/10 - 훌륭해요

Hoon Sang

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
What a stay
It was a great stay! The room was neat and clean and breakfast was great. Wish to stay here again.
2019년 9월에 2박 숙박함
답변 제공: Guest Relations Officer 님, 2019년 9월 24일
Dear Hoon, It is pleasant to read your satisfying feedback subsequent to your stay with us. We are pleased to know that you had a wonderful experience with us making hence your desire stay with us again. Thank you for the compliments to paid us. We look forward to meeting you during your next stay.

8/10 - 좋아요

Kim Cedric 님, Accra

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
관공서가 밀집한 지역
방은 깨끗하고 과거 노보텔 호텔이어서 그런지 모든 시설들이 잘 되어있습니다. 조식은 특히 빵이 맛있었습니다. 다소 시내와 떨어져 있긴 하나 크게 신경쓰이지는 않았고 오히려 출장으로 온 경우라면 추천합니다.

6/10 - 괜찮아요

Brian

좋아요: 직원 및 서비스
The property is centrally located which is a plus but the facilities are just average. There was nothing special about the Superior room, no added or special benefits. Save your money and get the standard room if you must. Breakfast was basic fare. It was the same food every day. No omelette station to have eggs to order. Basic fried eggs or a basic omelette pre made and dried out. Save your money on this one also. The QR code for room service didn’t work, and never did during my stay. The AC leaked and the safe didn’t work but those were eventually remedied. The one redeeming thing about my stay was that the staff was incredibly accommodating and friendly . The housekeeping staff were great and attentive and the front desk staff were amazing, especially Mary and Catherine.
2024년 2월에 8박 숙박함
답변 제공: Belinda Deborah 님, 2024년 2월 23일
Dear Brian,Thank you for sharing your feedback regarding your recent stay at our property. We appreciate your comments and are glad to hear that our central location was a positive aspect for you. It is rather unfortunate we did not meet your expectations with our superior rooms and breakfast options. Hopefully we will have modernized room to suite all guest preferences after completion of our ongoing project.We apologize for the technical difficulties you experienced with the QR code for room service. The issue has been resolved and it is working perfectly fine now. Please be assured that we have taken note of these concerns and have taken steps to make sure they do not happen again. We are delighted to hear that our staff, especially Mary and Catherine, made a positive impression on you. We strive to provide exceptional service, and your recognition of their efforts is truly appreciated. We will pass on your kind words to them and the rest of our team. We wish to host you again soon for a better experience.Best regards,

10/10 - 훌륭해요

Solu 님, Houston

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Centrally located clean hotel. Most of the staff go above and beyond so service is A . The hotel has all the amenities needed for a nice stay in Accra. Great management, especially Alice the staff lead.
2024년 2월에 3박 숙박함
답변 제공: Rama 님, 2024년 2월 20일
Dear Solu,Thank you for sending us a review after your stay with us. Guest satisfaction and comfort is our utmost priority and we are glad we were able to meet your expectations. Your kind word about our staff and services is very well appreciated and will be shared with the rest of the team to encourage them to continue working harder. We look forward to hosting you again soon.

10/10 - 훌륭해요

Stanley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Satisfied with the property facilities and the professional conducts of the staff
2024년 2월에 6박 숙박함
답변 제공: Rama 님, 2024년 2월 20일
Dear Stanley,Thank you for sending us a review after your stay. We are glad you are pleased with our facilities and professional conducts of our staff. Your comments about our staff will be passed unto them to motivate them as well. We appreciate your honest feedback. We wish to host you back soon for another memorable experience.

10/10 - 훌륭해요

Raul

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함
답변 제공: EUNICE DOTSEY 님, 2024년 1월 29일
Dear Raul, Thank you for the 10 out of 10 rating. cheers

10/10 - 훌륭해요

Adrenia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice
2023년 12월에 1박 숙박함
답변 제공: EUNICE DOTSEY 님, 2024년 1월 24일
Dear Adrenia,Thank you for making us your preferred hotel. We are happy to always meet your expectation and we wish to host you again soon for another better experience.

8/10 - 좋아요

Moiz

좋아요: 청결 상태, 직원 및 서비스
The area is nice as many important buildings around the neighborhood. Staff were precise for the most part. Restaurant for breakfast was good. I really enjoyed the pool the most as I could do laps as a swimmer. Gym is decent- coolest part is this tiny gym has Azuma Nelson's boxing gloves. I didn't get a chance to try the Thai spa. Rooms were standard. I wish their hallways smelled nice- there was a weird smell. Could use some air freshner. Overall fine hotel.
2023년 12월에 1박 숙박함
답변 제공: Ramatu Sowah 님, 2024년 1월 5일
Dear Moiz,Thank you for sending us a review after your stay. We are glad you liked our location. Your kind comments about our staff, food and amenities is well appreciated. Your comments will be shared with our staff to motivate them as well. It is rather unfortunate the smell of our hallway was unpleasant, which under normal circumstances it shouldn’t be. We have informed our team to work on it and make sure it does not happen again. We appreciate your honest feedback. We wish to host you again soon for another memorable experience.

10/10 - 훌륭해요

Phillip

2023년 12월에 2박 숙박함
답변 제공: EUNICE DOTSEY 님, 2024년 1월 9일
Dear Philip, Thank you for the 5 out of 5 rating. Cheers

10/10 - 훌륭해요

Deby

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was awesome. Particularly loved the breakfast options plus lunch was good as well. Staff were polite and helpful
2023년 10월에 3박 숙박함
답변 제공: Elsie Addai 님, 2023년 10월 31일
Dear Deby,Thank you for lodging with us and for taking some time to share a feedback. We are glad you had a wonderful stay at our hotel and loved our breakfast options and lunch. We appreciate your good comments about the staff. The comment will be shared with the team to motivate them to continue their good work. We hope to welcome you back soon for a more fascinating experience. Cheers!

8/10 - 좋아요

alberto filippo

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함
답변 제공: Elsie Addai 님, 2023년 10월 31일
Dear Alberto,Thank you for making us your preferred hotel. We appreciate your rating. We wish to host you again soon.Cheers.

4/10 - 별로예요

PRINCE RENAUD

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Eunice 님, 2023년 10월 22일
Dear Prince, Thank you for choosing to stay with us and for rating us. Please let us know if certain aspects of our service requires attention. We look forward to meeting with you at the guest relations desk during your next visit.

2/10 - 너무 별로예요

Mai

연인과의 여행, 출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
VIPアクセスで送迎がついてるはずが、ついてない。 正確な情報を提供してほしい。
2023년 10월에 2박 숙박함
답변 제공: Elsie Addai 님, 2023년 10월 9일
Dear Mai,Thank you for sharing a review after your stay. Our VIP access perks include 20% off food and beverage (once per day), free roundtrip airport transfer for two( on request) ,free wifi . Please crosscheck because as we handed the discount card to you, we also added that you could book for the shuttle for your airport trips as well. Unfortunately, personal transportation is not borne by the hotel. We do have transport agent in house as well as taxis that can assist you with all transportation needs at your cost. We look forward to hosting you again.

8/10 - 좋아요

Colin

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
In general our stay was enjoyable. We have stayed there before and in general we like the hotel. There were some issues with our room on arrival such as mini fridge not working and some of the lights not working but these were rectified the same day. There were no plugs/stoppers in the sink or bath and it took 2 days to rectify this which was not acceptable. We would like to mention Elvis on reception. He was extremely helpful throughout our stay and gave us excellent service
2023년 9월에 7박 숙박함
답변 제공: Eunice Dotsey 님, 2023년 10월 5일
Dear Colin,Thank you for sending us a review after your stay. We are very happy you liked the hotel. We are glad the issue about the mini fridge and light was rectified same day. It is rather unfortunate it took two days to rectify the plugs in the sink, which under normal circumstance shouldn’t be. We have informed our team to work on it and make sure it does not happen again. We are happy you had an excellent service with Elvis and we would inform him to keep it up. We appreciate your honest feedback. We wish to host you again soon for memorable experience.

10/10 - 훌륭해요

Elias

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: EUNICE 님, 2023년 9월 25일
Dear Elias, Thank you for the 10 out 10 rating. Cheers!

6/10 - 괜찮아요

Lilia

I liked the location, i didn't like the service
2023년 9월에 4박 숙박함
답변 제공: Eunice 님, 2023년 9월 9일
Dear Lilia,Thank you for choosing to stay in our hotel and sending us a review. We appreciate your comment about our location. Our guests, are absolutely the top most priority and we always endeavor to deliver the best of service to make their stay amazing. It is rather unfortunate we could not meet your expectations with regards to our services. Kindly let us know the specific issue so that we can address it appropriately and make amends. We hope to see you soon for a better experience.

10/10 - 훌륭해요

Martin 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff at the hotel were uniformly excellent - very friendly, helpful and cooperative. I could mention numerous staff including Mary, Elsie, Richard, Isaac, Gifty and others. The rooms were comfortable and the food was good. The hotel is centrally located and many attractions are within walking distance.
2023년 8월에 6박 숙박함
답변 제공: Elsie Addai 님, 2023년 9월 8일
Dear Martin,Thank you for your feedback. We are happy you enjoyed our services and encountered our excellent staff. We are poised to always give you the best of service. We appreciate your loyalty and look forward to welcoming you again soon.

10/10 - 훌륭해요

Martin 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: EUNICE 님, 2023년 9월 28일
Dear Martin, Thank you for the 5 out of 5 rating. Cheers!

8/10 - 좋아요

Martin 님, Melbourne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I would recommend the Accra City Hotel. It is comfortable, central and secure and has good facilities. The staff were excellent-uniformly friendly and helpful. The restaurant food was very good. There were a few problems with noise from the adjoining room so I had at times to use earplugs and there were issues with the bathroom namely a broken shower fixture and no shower curtain.
2023년 8월에 1박 숙박함
답변 제공: Elsie Addai 님, 2023년 8월 19일
Dear Martin,We are delighted to receive a feedback from you. We will not take your recommendation and review about our facility lightly at all as our guests’ maximum satisfaction is our topmost priority. It is rather unfortunate that you had issues with the shower fixture which shouldn't be under normal circumstance. The noise from the connecting room is also being investigated so it does not happen again. Our housekeeping and maintenance team have been notified to replace the broken fixture too. We are always happy to host you and we look forward to your next visit. Thank you.

10/10 - 훌륭해요

Robert

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Safe, friendly, very good choice of very tasty food.
2023년 6월에 7박 숙박함
답변 제공: EUNICE 님, 2023년 6월 22일
Dear Robert, We are grateful to have you lodge with us and we appreciate the effort you made to send us a review. The safety and comfort of our guest is our top most priority and we are glad we were able to meet your expectations. Your kind words about our staff being friendly and our tasty food is very well appreciated. We hope to host you again soon for another unforgettable experience.

8/10 - 좋아요

Calvin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast Buffy was terrible. No devotion from the daily menu and food was old or not restocked. House keeping and the front desk were excellent. But the buffet food was not good.
2023년 5월에 5박 숙박함
답변 제공: EUNICE DOTSEY 님, 2023년 6월 5일
Dear Calvin,We are pleased for sending us a feedback. It rather unfortunate we were not too notch with our buffet breakfast, so we will investigate into the issue. Your comment about our daily menu and food is well noted and our head chef will be informed. Your compliment about our housekeeping and front desk staff is well appreciated, they will be made aware of it as an encouragement. We hope to see you again soon for a much better experience.

8/10 - 좋아요

Jan

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 4박 숙박함
답변 제공: Elsie 님, 2023년 5월 15일
Dear Jan,Thank you for your rating. We hope to host you again soon.

2/10 - 너무 별로예요

Paul

2023년 5월에 4박 숙박함
답변 제공: EUNICE DOTSEY 님, 2023년 5월 31일
Thank you for your rating. It is unfortunate we could not meet up to your expectations. We hope to host you soon for a better experience.

10/10 - 훌륭해요

Cassandra

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay for business or relaxation
I have stayed at Accra City Hotel several times and always have a great experience. They have a great central location, friendly staff, good food/drinks and are very accommodating. They are always upgrading the property and rooms as well, the hotel is more beautiful every time I visit. Great for visitors needing a place to stay while working or exploring around Accra.
2023년 4월에 9박 숙박함
답변 제공: Elsie Addai 님, 2023년 5월 8일
Dear Cassandra,Thank you for lodging and sharing a review with us. We appreciate your honest comments and recommendations. We are happy to always meet your expectations and we hope to see you again soon. Cheers

10/10 - 훌륭해요

Lindon 님, Elmont

단체 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great 👍 👌
2023년 4월에 2박 숙박함
답변 제공: Elsie Addai 님, 2023년 4월 26일
Dear Lindon,Thank you for sending us a feedback. We wish to host you again soon. Cheers

10/10 - 훌륭해요

Caroline

2023년 3월에 1박 숙박함
답변 제공: Tina 님, 2023년 4월 11일
Dear Caroline,Thank you for 10 out of 10 rating. Cheers!

10/10 - 훌륭해요

Claude

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property’s easy access to markets, pharmacy it’s pool and restaurant.
2023년 3월에 2박 숙박함
답변 제공: Tina 님, 2023년 4월 11일
Dear Claude,We are grateful for lodging with us and for sharing a feedback.Your compliment is very well appreciated and we hope to host you again for a better experience.Best regards.

10/10 - 훌륭해요

Alfred

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value. Very nice pool.
2023년 2월에 3박 숙박함
답변 제공: Elsie Addai 님, 2023년 3월 7일
Dear Alfred,It was a great privilege we had you stay with us and for taking some time to share a review with us.We appreciate your compliments and we will share with the rest of the team to encourage them to continue working harderWorking effectively to provide the maximum comfort and satisfaction for our guest is our most priority and we are glad to have achieved that with you. We also promise to always create and provide the topmost value for all our guests.We look forward to welcoming you for another pleasant stay. Kind regards.

10/10 - 훌륭해요

Åke

2023년 2월에 2박 숙박함
답변 제공: Tina 님, 2023년 2월 21일
Dear Ake,Thank you for choosing to stay with us and for taking some time to share a review . We are glad for 10 out 10 rating and we will gladly share this with the team.It will be our pleasure to welcome you soon for a pleasant stay. Cheers!

10/10 - 훌륭해요

Tamika

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
답변 제공: Elsie Addai 님, 2023년 3월 8일
Dear Tamika,Thank you for sending us a feedback after your stay.We hope to host you again soon.Cheers to the 5 out of 5 rating.

2/10 - 너무 별로예요

Patricia

2023년 2월에 7박 숙박함
답변 제공: Elsie Addai 님, 2023년 3월 8일
Dear Patricia,Thank you for sending us a feedback after your stay. Your ratings help us improve our services. We wish to host you again soon for a much better experience.

10/10 - 훌륭해요

jamie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great people. Great service. All around great stay
2023년 1월에 2박 숙박함
답변 제공: Elsie Addai 님, 2023년 2월 7일
Dear Jamie,We are grateful to have you lodge with us on your last visit to Ghana and appreciate the effort you made to send us a review.Our guest satisfaction and comfort is our most priority and we are glad we were able to meet your expectations.Your kind words about the staff and services is very well appreciated and will be shared with the rest of the team to encourage them to continue working harder.We look forward to having you soon. Cheers

2/10 - 너무 별로예요

Derrick

출장 여행
좋아요: 청결 상태
It’s not worth the charge. I will never stay here again.
답변 제공: Tina 님, 2023년 1월 12일
Dear Derrick,Thank you for choosing to the stay in our hotel during your last visit. Your feedback after your stay is much appreciated. Its unfortunate you did not enjoy our services and facilities. We would be glad to know the exact pitfalls so that we can better improve on them. We hope you come back soon for a better experience.

4/10 - 별로예요

Selorm

별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Poor amenities
답변 제공: Tina 님, 2023년 1월 12일
Dear Selorm,Thank you for taking time to send us a feedback after your stay at the hotel. We appreciate all feedbacks and encourage our guests to always send us a review. We believe it makes us better as a hotel. It is rather unfortunate we couldn’t meet your expectations with regards to our amenities and we will appreciate it if you can specify which amenities in order for us to be able to improve upon it. We look to welcoming you back soon for a better experience.

10/10 - 훌륭해요

Joseph

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The courtesy friendliness and the professionalism exhibited by the staff at the hotel was par excellent.
답변 제공: Tina 님, 2022년 12월 23일
Dear Joseph,It is our pleasure to have received a feedback from you and to have you stay with us during your last visit to Ghana. We appreciate your kind words about the staff and we promise to share these words with all of them to encourage them to keep working harder.It is our priority to work professionally and ensure our guest enjoy the best of comforts they could possibly have and we are glad to have achieved that.We hope to see you soon to ensure a most memorable stay. Cheers!

10/10 - 훌륭해요

Ernest

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really loved the serene atmosphere. Very professional staff n good cleaning staff
답변 제공: Tina 님, 2022년 12월 23일
Dear ErnestThank you for lodging with us and for taking some time to share a feedback. We are glad you had a wonderful stay at our hotel and appreciate your good comments about the staff. The comment will be shared with the team to motivate them to continue their good work.We hope to welcome you back soon for a more fascinating experience. Cheers!

10/10 - 훌륭해요

Arabella

답변 제공: Elsie Addai 님, 2023년 5월 11일
Cheers to 5 star rating

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
All good including location
2022년 11월에 2박 숙박함
답변 제공: Justina 님, 2022년 11월 18일
Dear Sir/ Madam,We are glad you lodged with us and took some time to share a feedback with us. We also appreciate your compliment about the hotel and we will share with the rest of the team.Again, we are glad we met your expectation and we hope to see you soon for a more fascinating experience.Cheers.

4/10 - 별로예요

Jeff

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Television did not work, internet was not working, house phone locked, air conditioner broken in gym
답변 제공: Juatina 님, 2022년 11월 3일
Dear Jeff,We are glad you made us your preferred hotel when you last visited Ghana and appreciate the effort you made to send us a feedback.We apologize for not being able to meet your expectations concerning our television, internet connectivity and the air conditioners. We deeply regret any inconvenience that might have caused you while you stayed with us.It is our topmost priority to ensure the satisfaction and comfortability of our guest and as part of the process, the hotel is moving all our television setting onto the DSTV. This process in fact might have caused some inconveniences, which we deeply regret.In addition, the IT and the maintenance team have already resolved the issues regarding the internet connectivity and the air conditioners and we wish to inform you that they are working effectively now.We apologize for the inconvenience once again and look forward to welcome you back to have a better stay next time.

8/10 - 좋아요

Michael

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 10월에 4박 숙박함
답변 제공: Elsie Addai 님, 2022년 10월 18일
Dear Michael,Thank you for making us your preferred hotel. We appreciate your rating. We wish to host you again soon.Cheers.

10/10 - 훌륭해요

Winston 님, Cordova

2022년 9월에 1박 숙박함
답변 제공: Elsie 님, 2023년 1월 6일
cheers to 5 stars

10/10 - 훌륭해요

Saratchandra

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 3박 숙박함
답변 제공: Elsie Addai 님, 2022년 9월 16일
Dear Saratchandra, Thank you for lodging in our hotel and for taking time to send your rating on our services and facilities. We very much appreciate your feedback and will share it with our team. Thank you and we look forward to welcoming you during your next visit.

6/10 - 괜찮아요

Vasuthdaven

출장 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Poor quality TV reception , safe was not working On my check out a food bill of approximately $25 was authorized on my card but they hotel was unable to print a slip due to a malfunctioning POS. Kept me waiting for 30 mins despite me showing on my banking app the debit . Left a very bitter taste
2022년 8월에 1박 숙박함
답변 제공: Elsie Addai 님, 2022년 10월 12일
Dear Vasuth,Thank you for sending us a feedback after your stay. We appreciate every review as it helps us get better with our services and facilities. It is rather unfortunate your stay with us didn’t end as you planned and we apologise for the inconvenience caused by the TV, safe and our malfunctioning POS. Management has taken the necessary steps and it has all been been resolved and rectified. We hope to host you again soon for a much better experience.

4/10 - 별로예요

Colin

별로예요: 청결 상태, 객실의 편안함
Accra city? Hell no!!
The reception is lovely which gives you the impression that you are in for a nice/lovely stay. Barely any hot water for showers, shower head is blackened and a temperamental door/key lock. For what they are asking, they could offer more than this shambles and the mattress is hard and uncomfortable!!
2022년 7월에 10박 숙박함
답변 제공: Elsie 님, 2022년 8월 15일
Dear Colin, Thank you for sharing your feedback with us after your stay. Your compliment about our reception is much appreciated. We deeply regret any inconvenience caused with the shower and key card. Management has been made aware of your concern and will definitely look into it and get it resolved as soon as possible. We look forward to another opportunity with us for a much better experience. Cheers. Dear Colin, Thank you for sharing your feedback with us after your stay. Your compliment about our reception is much appreciated. We deeply regret any inconvenience caused with the shower and key card. Management has been made aware of your concern and will definitely look into it and get it resolved as soon as possible. We look forward to another opportunity with us for a much better experience. Cheers.

10/10 - 훌륭해요

Liliane

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
L'hôtel idéal pour les affaires
Même après Covid 19, le niveau de service est toujours aussi élevé. La propreté est au top, le personnel aussi agréable.
2022년 7월에 4박 숙박함
답변 제공: Elsie 님, 2022년 8월 3일
Dear Liliane, Thank you for making us your preferred hotel during your last visit to Ghana and for taking time to share your experience with us. We are very delighted you enjoyed your stay with us and we would share your kind words about the hotel with the team members to encourage them. We also look forward to welcoming you back to our hotel for a more fascinating experience. Cheers.

4/10 - 별로예요

Ravi

2022년 6월에 2박 숙박함
답변 제공: Elsie 님, 2022년 8월 3일
Dear Ravi, Thank you for making us your preferred hotel during your last visit to Ghana and for taking time to share your experience with us. We also look forward to welcoming you back to our hotel for a better and more fascinating experience. Cheers.

10/10 - 훌륭해요

Monique

2022년 6월에 2박 숙박함
답변 제공: Elsie Addai 님, 2023년 5월 11일
Cheers to 5 star rating

6/10 - 괜찮아요

Sherry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The grounds. The restaurant and authentic food choices
2022년 5월에 1박 숙박함
답변 제공: Sarah Paintsil 님, 2022년 6월 10일
Dear Sherry, It is wonderful reading a lovely feedback like yours subsequent to your stay. We are glad that we met your expectations during your time with us about our menu. The contents of your feedback will be shared with all our staff, especially the Kitchen and Restaurant, to encourage them to keep on working hard. Thank you and we hope to see you again.

10/10 - 훌륭해요

Daniel

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice location and hotel
The AC was working excellent as the lobby area was very comfortable. Their meals were also delicious and the location was convenient to the major attractions
2022년 5월에 2박 숙박함
답변 제공: Sarah Paintsil 님, 2022년 6월 10일
Dear Daniel, Thank you for taking time to send us your feedback after lodging in our hotel. We appreciate the commendation concerning our location and we are happy that you were satisfied with our services. Your feedback will be shared with our team to encourage them to work harder. Thank you and we hope to see you again.

10/10 - 훌륭해요

Oheneba Kofi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 1박 숙박함
답변 제공: Sarah Paintsil 님, 2022년 6월 10일
Dear Oheneba Kofi, Thank you for lodging in our hotel and for taking time to send us a review. We very much appreciate your kind words about our hotel facilities. Thank you and we look forward to welcoming you during your next visit.