야외 수영장

코코넛 그로브 리젠시 호텔 여행 후기

3 out of 5
코코넛 그로브 리젠시 호텔
Mozambique Link, North Ridge, Cantonments, Accra

이용 후기

7.4

좋아요

평점 10 - 훌륭해요. 59개 이용 후기 중 12개" "
평점 8 - 좋아요. 59개 이용 후기 중 25개" "
평점 6 - 괜찮아요. 59개 이용 후기 중 15개" "
평점 4 - 별로예요. 59개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 59개 이용 후기 중 5개" "

8.4/10

청결 상태

7.8/10

직원 및 서비스

6.0/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Marco

출장 여행
2023년 12월에 1박 숙박함

8/10 - 좋아요

Carol

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 1월에 1박 숙박함

8/10 - 좋아요

Charlotte

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The staff is excellent.
The staff, especially Daisy, were professional, friendly and especially accommodating. Daisy was attentive and took excellent care of us. The young men were attentive and helped us with our luggage. When it was less crowded, I had efficient service in the restaurant. One suggestion, instruct the guests on how to turn on the hot water for showers. Also, before booking, advise the guest that there are no elevators
2020년 1월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2019년 9월에 1박 숙박함

4/10 - 별로예요

Emil

별로예요: 숙박 시설 상태 및 시설
2019년 5월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2019년 5월에 4박 숙박함

10/10 - 훌륭해요

DEREK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ACCRA'S HIDDEN GEM
The old concept of offering genuine “service with a smile” is a rare thing these days but is alive and well in the Coconut Grove Regency Hotel in Accra. From first contact, the standard of customer service was exceptional. A 2-hour flight delay late made us worry that the free hotel transport would be long gone but as we exited Accra’s brand spanking new Terminal 3, it was great to see our name on a board held by the Regency’s friendly and approachable driver. Check-in was smooth and professional but rather than being met with a forced grin common to many reception desks, Alpha, the duty manager, seemed genuinely glad to greet us and welcomed us with a much-appreciated chilled coconut. Things got better as, due to the hotel being very full, we were upgraded to a suite. If first impressions really do count, Alpha had scored a direct hit. Check out was equally painless. Our room was spotlessly clean and spacious with incredible solid, hand-carved wooden furniture featuring traditional African scenes. All the rooms are in excellent condition with air conditioning to add to the comfort and a strong 24-hour security team ensure safety. The hotel is very well located with easy access to the Accra’s vibrant night life. Our stay at The Regency was amazing. The friendly and helpful staff give a true warm Ghanaian feel to the place. It is a real gem, infinitely preferable to the many overpriced “Westernised” alternatives. Highly recommended.
2018년 10월에 10박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Internet not consistent . Airport shuttle unreliable
2018년 10월에 6박 숙박함

6/10 - 괜찮아요

Chris

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Ok but not great
Hotel is tired and they are busy with renovations- no pool or gym available.
2017년 6월에 1박 숙박함

10/10 - 훌륭해요

Dominik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The Classic Accra Hotel
A consistently up to the challenge standard hotel that got even friendlier compared to the earlier years.Well, the pool was on renovation but doesn t that show that things are being well maintained?
2017년 6월에 1박 숙박함

6/10 - 괜찮아요

sunil kumar

좋아요: 청결 상태
Room was good but storage was issue, no cup boards in room, bathroom was bigger than room, little awkward in staying. gym was dirty and machines were out of order. not very great experience.

2/10 - 너무 별로예요

Corinne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
no wifi working, air condition not working well, room a bit dirty, hair in bed

8/10 - 좋아요

Fiona 님, Scotland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mid price hotel in Accra
Hotel caters mainly for business rather than tourism. Wifi worked in the room but not very well in the bar or the restaurant area. The staff were very welcoming and organised a car with a driver for us - Ibrahim, who was absolutely first class, very reliable and an excellent driver. Evening meal in the restaurant was slow but this seems typical in Ghana. Overall, the hotel was spotless, the staff friendly and I would stay here again

6/10 - 괜찮아요

旅おじさん 님, 日本

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
綺麗なホテル
最上階のスイートにupgradeしてくれました。welcome ココナッツジュースは美味しかったです。

10/10 - 훌륭해요

Derrick 님, Minneapolis MN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
i enjoyed my stay at this please i will definitely come back to the hotel again

6/10 - 괜찮아요

Leon 님, Johannesburg

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The service at the hotel is very good indeed. However, breakfast is average and the TV channel selection available in the room is very poor indeed. Also, no newspapers in the public/common areas (e.g. reception, breakfast room). However, on balance, for a short business trip, the hotel is comfortable and convenient.

8/10 - 좋아요

alain christophe 님, Cotonou

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
hôtel à recommander.
c'est un emplacement idéal pour faire ses courses.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Good value hotel
I was looking for a good value hotel for a business trip - where the money came out of my pocket. I followed the Expedia ranking and found the Coconut Grove to be a friendly, good value hotel close to the places I needed to visit.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Fijn hotel
Goede keus voor verblijf in Accra. Goed verzorgd, grote schone kamer met fijne douche, zwembad, behulpzaam en vriendelijk personeel, wifi meestal prima haal en brengservice naar het vliegveld. Wel beetje buiten t centrum maar met de taxi ben je daar zo.

10/10 - 훌륭해요

Seun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Simple but clean and functional
A good alternative to the pricier hotels further down on Independence Avenue.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Hotel OK but with a few niggles
The staff are friendly, the room was very spacious and the facilities OK. A few niggles: the room was rather dark; the shower hose wasn't long enough for the head to reach the holder; you need to remember to switch on an immersion heater 15 minutes before you want to have a shower; but probably the greatest annoyance was the poor wifi in my room - it wasn't worth trying to use it.

6/10 - 괜찮아요

Vikash Agarwal 님, India

좋아요: 직원 및 서비스
Good Service
Stayed 4 nights and stay was comfortable. Location with respect to my conference hall was quite good. Restaurant was good but choices were limited specially for vegetarians. Breakfast , though ok, was a bit monotonous.

2/10 - 너무 별로예요

Winthrop Carty 님, USA

별로예요: 직원 및 서비스
Canceled 1 night of reservation without informing
This hotel took it upon itself to cancel my reservation with them for an extra night without telling me. They claimed they "told hotels.com" although I never received any communication to that effect. This caused a major problem for us.I do not recommend this hotel.

8/10 - 좋아요

Cheryl 님, Honiara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place in Accra
This hotel was very welcoming, clean and well kept. Nice areas to relax at the end of the day; pool bar and swimming and indoor/outdoor dining.

2/10 - 너무 별로예요

Winthrop Carty 님, US

별로예요: 직원 및 서비스
Careful: canceled last night of reservation
Coconut Grove took it upon itself to cancel our last night without telling us. They refused to give an explanation and claimed they "informed hotels.com" of this...no evidence that occurred. In looking online for a new hotel (which we found -- Afia Village Resort, go there instead) I noticed Coconut Grove was still offering rooms the same night they cancelled us...at 4x what we paid. Dishonest. Avoid them.

6/10 - 괜찮아요

Yanavan 님, FRANCE

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Moyen
Bruyant (banquets, réunions avec sono, cours de salsa le mercredi soir, coups de balai dans la porte dès 7h). Service minimum. Plusieurs incidents: serrure bloquée, lit effondré etc. Chambres propres et correctement équipées. Beau bâtiments. Piscine correcte. Difficile à trouver pour la plupart des taxis.

6/10 - 괜찮아요

eaglegun 님, UK

좋아요: 객실의 편안함

2/10 - 너무 별로예요

Winthrop Carty 님, US

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
Unilateral Cancelation of Reservation
We booked to stay there for 3 nights and then a final single night upon returning 3 days later from a trip outside of Accra. On my last day during the first segment of our stay there I simply said that I'd look forward to seeing them again in a couple of days and the receptionist casually informed me they had canceled that reservation and had "informed hotels.com". (I never heard anything from hotels.com) Looking up on hotels,.com that same day, they STILL had rooms but at 400 plus USD. Hmmm.. NOT ETHICAL. Good thing I asked or we would have returned late at night from a long road trip to no bed.

10/10 - 훌륭해요

Jonas 님, Sverige

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel, Splendid staff
Stannade en natt innan avfärd från Ghana. Vi är väldigt nöjda med hotellet. Personalen var väldigt vänlig och proffsiga. Restaurangen serverar en väldigt bra mat och frukostbuffén är bra.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
In person, its beautiful
My friend and I each had a single room and both were very very pleased. However, the staff is what made the stay really memorable. Everyone, including the two little doggies that hang out in the lobby, were totally accommodating, helped us find cars with drivers who were terriffic, the business center downloaded a wifi driver that I needed and their wifi access was top notch and much much more. I would stay there again without question.

6/10 - 괜찮아요

Edith 님, Washington DC

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Average Hotel
Nothing to write home about in terms of the rooms. Wifi was strong and service staff was very good.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태

10/10 - 훌륭해요

Averi 님, Washington, D.C.

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
easy place to stay
The Coconut Groove was a pleasant place to stay and the staff was great and went above and beyond for me. Only problems were that the card that my office claims to have used to cover my room ahead of time was not on file, so I had to pay out of pocket and there were some minor maintenance issues (door to courtyard was kind of broken and my shower head holder was not completely secured to the wall).

8/10 - 좋아요

Alemri 님, Kreuztal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wir waren nur eine Nacht dort, aber es war gut. Allerdings hatte ich mehr bezahlt als das Hotel wollte, so daß wir das Frühstück auch als bezahlt betrachtet haben.

10/10 - 훌륭해요

Malcolm 님, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel for business travellers
Good service and friendly staff. The hotel is run with quiet efficiency - all staff seem to know their roles and perform them well. I had a suite so was very comfortable and roomy for work and relaxation. Good shady area near cocktail bar for sitting and working. Some slight criticisms: hotel pool is in a very exposed position, in the middle of the courtyard - no-one using it - no sun beds out. Gift shop could be expanded as there are no local craft shops near. Too much writing and paper work when checking out - several separate bills (tax etc) and makes checking out a long process.

8/10 - 좋아요

Eric 님, usa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good choice
Nice hotel and friendly, helpful staff. Expensive for Africa, but average price for Accra.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly relaxed hotel, in convenient position
I try to stay here on business trips to Ghana. Rooms are always clean and comfortable, and welcome warm. Positioned about half way between airport and the centre of Accra. If you prefer a smaller, informal and relaxed hotel over an impersonal international chain, this is the one for you.

8/10 - 좋아요

Annie 님, Ottawa, ON, Canada

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
un hôtel tranquille et confortable à Accra
Un bel hôtel bien entretenu. Bon choix de nourriture pour le déjeuner qui est inclus avec le prix de la chambre et la nourriture est bonne. Par contre, on avait demandé un lit double et on a eu deux lits simples collés. Le Wi-fi est gratuit contrairement à ce qui était indiqué lors de la réservation. J'avais réservé pour 2 adultes, mais une fois sur place, ça indiquait un seul adulte. J'ai dû le faire rectifier pour pouvoir avoir les déjeuners pour 2 personnes, mais la correction a été faire sans problème et rapidement. Il y a peu de choses à faire autour de l'hôtel à distance de marche. Il faut généralement prendre un taxi qui sont assez faciles à trouver et les gardiens à l'entrée de l'hôtel peuvent aussi aider. L'hôtel n'a pas de carte du secteur donc si vous voulez vous déplacer et découvrir les environs, il est mieux d'amener vos propres guides, cartes, ou de les faire imprimer au cyber café / business centre de l'hôtel (payant). Dans le secteur Osu, environ 10 minutes de marche, on peut trouver plusieurs restaurants et pubs. C'est un bon endroit pour les rencontres d'affaires puisque l'hôtel possède plusieurs sales de conférence. Boutique cadeau, salon de coiffure, restaurant, bar, piscine et cyber café / business centre disponible sur place. Je retournerais à cet hôtel sans hésitation.

8/10 - 좋아요

Doug 님, Dakar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good place, close in
Pleasant and quiet environment. Pictures on website do not do justice. Rooms somewhat plain. Decent restaurant. convenient location. Internet was poor, but reception blamed it on the ISP.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
close to my conference venue
Great

8/10 - 좋아요

Gislebert

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
heel aardig verblijf
locatie prettig , personeel aardig , kamers hebben maar1 deur naar de gang , dus erg gehorig

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함

8/10 - 좋아요

IndianTraveller 님, Mumbai

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Value for money
A very friendly hotel ideal for people visiting Accra on business, but still prefer a quiet hotel with a typical Ghanaian ambiance. The property is slightly old.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A standout by Western standards
After spending 2 weeks in terrible hotels througout Ghana, we decided to treat ourselves with something nicer. We were leary becuase all the 4 and 5 star hotels got average or less reviews when spending 200 USD or more per nigth. With that, If I was going to take a chance, I was not gping to spend that kind of money. I am glad we chose Coconut Grove!. The beds were comfortable, they had stable electricty all the time and the service and food were outstanding. i will stay here again and skip the so called 5 star hotles on the beach. The staff is excellent and exceeds our Western standards!

8/10 - 좋아요

Merah

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Prima hotel
Het is een prima hotel. Het personeel is heel vriendelijk en behulpzaam. De tuin en het gebouw en de kunstwerken, houtsnijwerken ed. zijn erg smaakvol en sfeervol. Hier en daar kan het hotel een kleine opknapbeurt gebruiken, maar alles is functioneel. Het zwembad is klein, maar prima om even in te baden. Het eten is prima. Soms duurt het wat lang voordat het opgediend wordt, maar dat is bij andere restaurants in Accra ook het geval. Het hotel ligt in een mooie schone buurt, heel dichtbij de Nederlandse ambassade. De kamer was prima en schoon.

8/10 - 좋아요

Barry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

Fatih

좋아요: 청결 상태

6/10 - 괜찮아요

Sebastian

좋아요: 청결 상태
OK I guess
Nothing fancy, but not too bad.