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오마녜 로지 여행 후기

3 out of 5
오마녜 로지
8 Bia Road, Dzorwulu, Accra

이용 후기

6.6
평점 10 - 훌륭해요. 24개 이용 후기 중 1개" "
평점 8 - 좋아요. 24개 이용 후기 중 13개" "
평점 6 - 괜찮아요. 24개 이용 후기 중 4개" "
평점 4 - 별로예요. 24개 이용 후기 중 4개" "
평점 2 - 너무 별로예요. 24개 이용 후기 중 2개" "

7.0/10

청결 상태

7.6/10

직원 및 서비스

6.0/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

5.4/10

친환경

이용 후기

4/10 - 별로예요

Sabrina

가족 여행
좋아요: 청결 상태, 직원 및 서비스
I made a booking and they couldn't find it; when they did, they couldn't give us the room I reserved - we booked for a studio business room and we were given the only room available, a double bedroom.
2023년 4월에 1박 숙박함
답변 제공: nico 님, 2023년 4월 29일
we are sorry for that. We are having very few Expedia reservations and our staff is not used to handling them. once again sorry

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very disappointing stay
The internet worked very well and was stesdy until my ladt two nights when it went out on my laptop. I don't believe that was their issue though, because I could still connect via phone. The AC was out in my room for most of the nights I spent there. Making the cooling sound but no cooling. I was miserable. Though the staff promised that someone would come, no one did. Additionally on one of the hot nights, the water was off and I couldnt even take a shower! While working at my laptop one evening, i suddenly started feeling bites in various areas of my body. I felt things crawling over me, biting me. After my shower and rubbing down with some oils, it subsided. The next morning I could see more clearly. Tiny ants were pouring out of a hole right by the table. They were biting me the night before!! I observed bugs on the floor crawling near my suitcases. The bathrooms were not properly srubbed. Old scum and dirt accumulated around the outside of the shower. I pointed it out to the girl who cleaned it, but it wasn't properly done. The room felt dirty though it looked clean, to me. The spread was torn.the pillow that I could see under the pillowcase was dirty, stained from fluids and spotty. This has been by far my worst experience at any facility. in Never again
2021년 11월에 5박 숙박함
답변 제공: Omanye 님, 2021년 12월 4일
We are very sorry about the ants, we could have sprayed it for you if you had notify us We are also sorry for the Ac but we later found out that the remote was not on cooling but fan only

2/10 - 너무 별로예요

Michael

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Mr.
I don’t stay because the room was dirty especially the sink, air conditioner was on but room never got cold and the ambient temperature was approximately 80F. Receptionist was not at lobby, never pick up my call: very unprofessional. Communication was extremely poor. It a gross misrepresentation of what is on the website. All attempts to communicate with hotel.com was unsuccessful. I was told there is no refund: I believe the hotel doesn’t have any motivation to keep the place clean because once you booked they take your money. People sitting at the lobby and with laptops connected to the power source at 11pm. Terrible hotel. Total waste of money.
2021년 10월에 1박 숙박함
답변 제공: Nico owner Omanye Lodge guesthouse 님, 2021년 10월 31일
We are sorry for your experience. Nothing was wrong with the room and an AC needs time to cool a room. You didn't like the room, which is fine with us. But you started complaining only after we told you we don't refund. Obviously your expectations were too high, that's why you react that our hotel didn't match your expectations. We are not a hotel, please check our website, we are a good reasonable guesthouse but we can't be compared to a hotel. You. Sorry

8/10 - 좋아요

실제 이용하신 고객

Wifi and breakfast service is cool................
2019년 5월에 1박 숙박함
답변 제공: Nico 님, 2019년 5월 9일
thank you for this possitive comment

8/10 - 좋아요

실제 이용하신 고객

2019년 5월에 1박 숙박함
답변 제공: Nico 님, 2019년 5월 9일
thank you for your response, hope to see you again soon

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasant hotel close to the airport and other places in Accra such as Accra mall. Clean, high standard.
2019년 1월에 2박 숙박함
답변 제공: Jenny 님, 2019년 3월 1일
Thank you for your good comment,hope to see you next time.

8/10 - 좋아요

Fezeka

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 11월에 4박 숙박함

6/10 - 괜찮아요

Rasmus

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Stille og roligt
Hotellet ligger i et stille og behageligt område. Gode spisesteder i nærheden. Venlig betjening og en god terrasse at slappe af på. Vætelserne trænger til en nyrenovering og i det hele taget til at blive fixet op. Ejeren flink og serviceminded. Ikke meget at lave om aftenen
2018년 2월에 11박 숙박함
답변 제공: jennifer 님, 2018년 2월 25일
Hi Rasmak, thanks very for comment we appreciate we will work on the renovation Thank you Jennifer Omanye Lodge.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Had a wonderful time and was safe and comfortable. Staff friendly

6/10 - 괜찮아요

실제 이용하신 고객

6/10 - 괜찮아요

elaine 님, london

좋아요: 직원 및 서비스
Fantastic service and excellent value for money
Considering this is a guest house and not a hotel, this has got a lot going for it. Budget price and many budget but adequate features (simple breakfast), but spacious room with excellent air conditioning. Service was outstanding from the lovely family and staff that run this place. Highly recommended if you can't pay the high prices asked by other hotels in Accra.
답변 제공: General Manager 님, 2016년 8월 10일
Thanks for your kind feedback.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
comfy small hotel in accra
fairly decent hotel in accra for the price. service was good and everything worked
답변 제공: nico 님, 2016년 6월 20일
Thank you for the kind words.

4/10 - 별로예요

Candace 님, Virginia USA

별로예요: 청결 상태
Perfect Location
The staff was very polite and helpful. First impression of my was disappointing. The curtains were very dusty and I pointed it out to the staff and nothing was done. Breakfast was very terrible. I will rate it a one star and it will not be a place I will stay again.

8/10 - 좋아요

Harald 님, z.Zt. Deutscher in Dakar / Senegal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Für Alleinreisende, kostengünstiges Gästehaus
Angenehmer Aufenthalt, mit Flughafen Shuttle Service

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Won't stay there again
I was in Ghana for training and had planned to spend 2 nights in this hotel based on the review I saw on Trip Advisor, but I quickly changed my mind when I entered the reception and spent only 1 night. The hotel was just basic. There were too many mosquitoes in the room and bathroom. The towels should long have been thrown away - they looked like rags. The bathroom had half a door and you had to shower very carefully in order not to flood it. Wifi service was poor while I was there and the only international news channel, CNN, had very poor pictures. Breakfast was the worst I'd seen and had even for a budget hotel. When I was checking out and asked for an invoice, the receptionist was stunned. Then, I waited for about 30 minutes as she figured out what to do and how to print the invoice.
답변 제공: nico 님, 2016년 7월 23일
Dear sir/madam, First of all we are an affordable guesthouse in the, hotel wise, very expensive city Accra. Secondly, we are not a hotel ! but one of the best and most affordable guesthouse in one of Accra's good area's. Reception of WIFI and TV channels depend on suppliers of these services, unfortunately there is nothing we can influence on that. We have a GOTV supplier which gives us 72 channels and indeed some of them sometimes don't have the quality we would like to have. We regret that we couldn't live up to your hotel standards and hope that you will stay long enough to be able to compare our guesthouse to other guesthouses in or price range..

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good staff, fine room and location
Staff was quite helpful to make sure we had what we needed--and even when it was down pouring, they made sure I quickly got a taxi.

6/10 - 괜찮아요

Gerald

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

2/10 - 너무 별로예요

NLG 님, phoenix

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible place
The room was very dirty including sheets and one towel for two people. We had one roll of wet dirty toilet paper
답변 제공: Nico 님, 2016년 3월 18일
Why didn't you send pictures when you came into the room, this is obviously after you used the room ?

8/10 - 좋아요

Akua 님, Florida

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Quite good for the price
Good place for the short stay. It's on a rough road. The staff was nice and acoomadated us when we wanted to change rooms. The first room was on the outside, but the Internet/wifi connection was very bad and we were unable to connect. We were moved into the main building and that solved the problem. The grounds were kept clean, the rooms were clean, the AC was very cold, water was very hot if you wanted it to be. It was weird that the showers stalls only had one sliding door? Water can get on the floor easily. The breakfast was good enough and tasted fine. Only complaints were the bedding in the outside room was just a flat sheet so it kept coming off the bed and the electricity socks in the main room didn't have 110v sockets, at least in our room. Also at times it would take some time for the staff to open the gate to the entrance when coming back to the hotel. I would recommend it to for a short stay and it was comfortable enough.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

8/10 - 좋아요

JEAN 님, Montréal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly
Même s'il y avait une panne électrique pour plus de 20 heures,le système d'urgence à très bien pris la relève. Personnel impeccable. Merci à Peace,rubby,Gloria et Agbe.

8/10 - 좋아요

eli 님, lagos NG

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice one
Nice hotel, will always revisit for booking especially been close the location I was going to plus awesome staff and great driver very helpful
답변 제공: Nico 님, 2015년 10월 28일
thank you for your words of appreciation. we are flattered to be called a hotel, but we are just a guesthouse doing their best, which is not always easy in Africa. Nico

8/10 - 좋아요

Karl 님, Belgie , Kallo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Qua prijs qualiteit is dit het beste dat je in Accra kan vinden . Netjes ,eenvoudig en supervriendelijke medewerkers . Een aanrader.