Exterior
Check availability

Reviews of Americas Best Value Inn & Suites Ada

2 out of 5
Americas Best Value Inn & Suites Ada
1003 Lonnie Abbot Boulevard, Ada, OK

Reviews

7.4

Good

Rating 10 - Excellent. 121 out of 422 reviews" "
Rating 8 - Good. 145 out of 422 reviews" "
Rating 6 - Okay. 76 out of 422 reviews" "
Rating 4 - Poor. 50 out of 422 reviews" "
Rating 2 - Terrible. 30 out of 422 reviews" "

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Gail

Traveled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Very friendly people. Plus Pet Friendly 😊
Stayed 1 night in Apr 2024
Response from MIKE on Apr 12, 2024
Thank for staying with us .

4/10 Poor

Tania

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I hate leaving a review like this but, it’s absolutely necessary. Keep in mind, I have stayed at this property many times over a five year period. I was very disturbed upon our arrival 1/1/24. When we arrived to the property, we rang a bell for the attendant to check us into our rooms which isn’t so unusual but, we never seen him again. No attendant or security staff ever seen again at the front desk or elsewhere on the property. The doors to the front office and hotel were left completely unlocked, unattended and unsecured the entire time. Even the door lock mechanisms were missing for anyone to walk in and do a “stick up” to rob guests, room to room. It was like a ghost town hotel, nothing was operable. The coke and ice machines were all rusted out, didn’t work. We had to search for someone to get ice and when the guy got us ice from the office supply room, we watched him get our ice with his bare hands. Sorry but, I have no clue where his hands have been. The room itself was ok but in cleanliness, it wasn’t a fail, hadn’t been cleaned and disinfected. There was dust all over including in the ice bucket, dirt accumulation on the light switches that I had to wipe down with a Lysol wipe, there was pubic hairs in our shower and drops of blood on the floor. You can tell the shower curtain hadn't seen Clorox ever in its existence. It was a very uneasy stay and so sad. This hotel use to be filled with guests, attendants, maintenance and cleaning personal on the property.
Stayed 1 night in Jan 2024
Response from Guest Relations on Jan 12, 2024
Your loyalty is appreciated, and we want to thank you for choosing to stay with us many times over a five-year period. However, we are disappointed that we were unable to meet all of your expectations. As you know, this is not typical of our high standards, and we will be sure to discuss your feedback with our team immediately. We apologize for your recent experience with us, and we hope that you will give us another chance in the future so we can show you a much better experience.

10/10 Excellent

Shiann

Stayed 7 nights in Dec 2023
Response from MIKE on Jan 21, 2024
thank you for staying with us we appreciate your feedback

10/10 Excellent

Terrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room 116
Everything was perfect! Except the mirrors in the room were facing each other, and ithe made me a little uncomfortable.
Stayed 2 nights in Dec 2023
Response from MIKE on Jan 5, 2024
thank you for staying with us we appreciate your feedback.

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness
Very friendly staff, but the bathroom floor had spots of blood on it and the sheets weren’t clean. Breakfast didn’t have any protein options.
Stayed 1 night in Dec 2023
Response from MIKE on Dec 20, 2023
THAK FOR STAYING WITH US , WE ARE VERY SORRY FOR ANY INCONVENIENCE , GIVE US ANOTHER CHANCE WE AILL SERVE YOU BETTER. ONCE AGAIN SORRY

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast offered seems to be going downhill, biscuits hard as a rock, no protein offered
Stayed 2 nights in Nov 2023
Response from MIKE on Jan 5, 2024
thank for styaing with us .

10/10 Excellent

Corie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this place the new owner is awesome and friendly very helpful with anything you may need to make your stay pkeasant!
Stayed 6 nights in Nov 2023
Response from mike on Nov 12, 2023
Thank for staying with us & gave us wonder review, we are very happy that your stay was very excellent , we can't wait to see you again for your future stay. once again thank you so much

6/10 Okay

Verified traveler

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2023
Response from Mike on Nov 5, 2023
Thank you for staying with us.

8/10 Good

lynn

Stayed 1 night in Oct 2023
Response from mike on Dec 4, 2023
Thank you for staying with we appreciate your feedback.

4/10 Poor

Brandon

Business traveler
Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Get what pay for
Cleanliness is lacking however inside rooms is a plus
Stayed 1 night in Oct 2023
Response from Mike on Oct 26, 2023
Thank you for staying with us , we are very sorry for cleanly issue , we will address to housekeeping departments to look into. Once again sorry

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023
Response from mike on Oct 22, 2023
Thank you for staying with us , we are thrilled that you enjoyed your stay at our property, we want to see you again for your future stay with us .once again thank you so much

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from mike on Oct 22, 2023
Thank you for staying with us and gave us good rating. i hope that you enjoyed your stay.

10/10 Excellent

J Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Management was very considerate by having an iron available upon my arrival due my needing it for pressing garments for an upcoming wedding.
Stayed 2 nights in Oct 2023
Response from mike on Oct 15, 2023
Thank you for staying with us , we are very happy that you enjoyed your stayed and we able to fufill your needs, we want to see you again for your future stay.

10/10 Excellent

Kevin

Stayed 1 night in Oct 2023
Response from mike on Oct 8, 2023
Thank for staying with us , we are thrilled that you enjoyed your stay , we want to see you again for your future stay with us. once again thank you so much

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was just an overnight trip
Stayed 1 night in Oct 2023
Response from mike on Oct 6, 2023
Thank you for staying with us , we appreciate your feedback.

10/10 Excellent

linda

Stayed 1 night in Sep 2023
Response from mike on Oct 22, 2023
Thank you for staying we appreciate your feedback.

8/10 Good

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
It’s an okay place for a one night.
Stayed 1 night in Sep 2023
Response from mike on Sep 30, 2023
Thank you for staying with us.

6/10 Okay

BillyJack

Liked: Room comfort
Poor staff customer service
It was a pleasure stay and my only complaint was the way the staff was about me over sleeping and the house keepers waking me up for check out totally rude and just pissed me off waking up to such nonsense we’ve all over slept it’s not like I was five hours late like 10 min
Stayed 1 night in Sep 2023
Response from mike on Sep 18, 2023
Thank you for staying with us , we are very sorry for any inconvenience , no one rude but you not opening the door after checkout time .

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was comfortable there
Stayed 2 nights in Sep 2023
Response from mike on Sep 16, 2023
Thank you for staying with us .

6/10 Okay

Janice, Ponca City

Liked: Cleanliness, staff & service
A/C not working well, it was 105 degrees, wasnt told about it. Beverage machibe n ice machibe not working
Response from mike on Sep 7, 2023
Thank you for staying with us , we are very sorry for any inconvenience , no one complains about if you have any problem we would take care of that for you, gave us another chance to make you stay excellent once again sorry .

10/10 Excellent

Susanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in staff is very friendly and accommodating!
Stayed 1 night in Aug 2023
Response from mike on Aug 25, 2023
Thank you for staying with us , we are thrilled that you enjoyed your stay we want to see you soon again for your future reservation. once again thank you so much for staying with us.

8/10 Good

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023
Response from mike on Aug 12, 2023
Thank for staying with us , we appreciate your feedback.

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Not as good as used to be
The breakfast options aren’t what they used to be and I asked about it and basically said there is no longer a meat option, like sausage, bacon, ham, etc. just eggs, biscuit, and gravy
Stayed 1 night in Jun 2023
Response from mike on Jul 1, 2023
Thank you for staying we appreciate your feed back, we always try to make guest happy.

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff (:
Stayed 1 night in Jun 2023
Response from mike on Jun 25, 2023
Thank you for staying with us we hope that you enjoyed your stay at our property. once again Thank you.

4/10 Poor

Sheri

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Room and bathroom not clean at all. Dirty mirrors, bathroom walls and floor dirty.
Stayed 1 night in Jun 2023
Response from mike on Jun 25, 2023
Thank you for staying with us , we are very sorry for your inconvenience , we will address this issue to housekeeping team , once again sorry.

8/10 Good

Tami

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room layout was great. The room was spacious.
Stayed 1 night in Apr 2023
Response from Abvi-MGM on Apr 24, 2023
Thank you for your kind review. We really appreciate your business. We would love to see you on your next trip to the area!

8/10 Good

Nathan

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Stained sheets
Stayed 1 night in Apr 2023
Response from Kasey on Apr 21, 2023
Sorry for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. I will forward the concern to our housekeeping team to see the issue. We strive to be better, thank you for staying with us

2/10 Terrible

Shelia

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from MGM-Ada on Apr 19, 2023
Thank you for your feed back. We really appreciate your business.

10/10 Excellent

Betty

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was clean but people upstairs above us was loud.
Stayed 1 night in Mar 2023
Response from MGM-Ada on Mar 30, 2023
Sorry for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. We strive to be better, thank you for staying with us

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023
Response from Kevin O. on Mar 15, 2023
Thank you for your kind review. We really appreciate your business. We would love to see you on your next trip to the area!

4/10 Poor

Cindy

Traveled with family
Disliked: Cleanliness, room comfort
Don’t waste your money
Check in was okay. There was no fridge in the room and when I asked about it, she acted like she didn’t know but followed me in to check. Like I was lying. She went back to the front desk and we left to run to the store. When we got back I had to ask again and she said they could move us to a different room. I passed. Later that night as we were trying to sleep there was people right outside our door being loud and obnoxious. I opened the door and told them people are trying to sleep. I went back to bed and they got loud again. My room was very close to the front desk and nothing was done. The room was not clean either. Luckily we only stayed 1 night. Won’t be back.
Stayed 1 night in Mar 2023
Response from Kevin O. on Mar 13, 2023
Sorry for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. I will forward the concern to our maintenance team to see the issue. We strive to be better, thank you for staying with us

2/10 Terrible

Andres

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay away! Bed bugs!
Do not stay here! Got a room where the bed had bed bugs. Got up around midnight itching and had boils on my arms and saw bed bugs retrieving to the side of the bed when i turned on the lights. Complained to the front desk around midnight because i woke up , guy did not know what to do. Ask if i can just get another room because was too late to look for another hotel. When we got to another room we heard noise from the old room as someone cleaning and moving stuff around.The next morning I asked for just a partial refund back. They declined and said they will just give me a discount next time. I was told i would need to show proof next time. I have bite marks all over my arms and pictures of the bugs is that proof enough?! When driving out noticed a bunch of mattresses out in the dumpster. Out of money for such an experience. Never again.
Stayed 1 night in Feb 2023
Response from Kevin S. - CSR on Feb 25, 2023
Thank you for your review and feedback, ABVI of Ada has routine pest control to ensure guest satisfaction. If any guest has an issue with their room we ask them to let Front Desk know so they can make changes and accommodate accordingly. We are reviewing this matter further and follow up with you if there are any updates. We apologize for any inconvenience during your stay and we hope to earn your business again in the future!

2/10 Terrible

Brittany

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets and bedding was nasty with stains, trash hadn’t been emptied, nothing was even wiped down!
Response from Kevin O. on Dec 11, 2022
Thank you for your feedback and review, we ask all guest to let Front Desk know of any issues during their stay so that they can fix the problem. We will forward your concerns to our housekeeping and ensure that our housekeeping standards are adhered to, thank you for letting us know and we hope to earn your business again!

4/10 Poor

Kristen

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room smelled musty. Latch lock in door removed. Mattress cover filthy.
Response from Kevin O. on Dec 1, 2022
Thank you for your feedback and review, we apologize for any inconvenience during your stay.Sorry for the inconvenience, we ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. we had deadbolt in all rooms.We'll work hard to fix the issue you experienced. Thanks for letting us know.

4/10 Poor

Ciera

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Review for improvements
The toilet didn't flush easily. I had to hold the handle for about 20-30 seconds until it flushed fully. The room was an accessible room, so I could see where this would be a problem. The room looked tidy but the bathroom was questionable. The bottom of the shower I didn't trust to walk into with my bare feet. The towels were worn out. The towel I had was ripped. Also, I was working at the desk and I looked down to a roach coming my way. I killed it and flushed it. I feel the hotel is overpriced. I have stayed in better quality hotels for cheaper. Suggestions I have are to replenish with new towels, spray the hotel regularly, and update the showers for easier cleaning. Thank you.
Stayed 1 night in Nov 2022
Response from Kevin O. on Nov 13, 2022
Thank you for your feedback and review, we apologize for any inconvenience during your stay. We have routine pest control sprayings in all rooms. If there is ever an issue with your room or your stay please let Front Desk know so that they may better assist you. We appreciate your stay with us and hope you will give us another chance to earn your business.

4/10 Poor

Jimmy

Disliked: Cleanliness, property conditions & facilities, room comfort
Not for us
Sheets have stains. Trash and debris on the floors. The is a stain on the sheets. We are not sure if the cleaned the room. This is a very low end hotel, but that is no excuse for not cleaning the rooms. There is no elevator to the second floor. Not good for those of us who have difficulty climbing stairs.
Stayed 1 night in Oct 2022
Response from Kevin O. - CSR on Nov 2, 2022
Thank you for your review and feedback, we read all reviews and will talk with our housekeeping to ensure all rooms are cleaned thoroughly. If there is ever a complication during, before or after your stay please notify Front Desk so that they can make it right! We want to promote a family friendly atmosphere and we apologize for any inconvenience during your stay.

6/10 Okay

KIM

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
Room floor was dirty and tub stained. Very noisy outside in the middle of the night. Ran out of breakfast items and did not re-stock. Cold sausage.
Stayed 1 night in Oct 2022
Response from MGM-Ada on Oct 19, 2022
Thank you for your feedback and review, we apologize for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. We strive to be better, thank you for staying with us.

8/10 Good

BRIAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022
Response from MGM-Ada on Oct 14, 2022
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 Good

Kurt

Liked: Staff & service
Stayed 1 night in Oct 2022
Response from MGM-Ada on Oct 14, 2022
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed
The bathroom was not clean, the bed was not comfortable there was barely any hot water and the outside lights right outside the window were on all night and made it seem like daylight in the room.
Stayed 1 night in Oct 2022
Response from MGM-Ada on Oct 11, 2022
Thank you for your feedback and review, we apologize for the inconvenience. We ask ABVI staff to verify the area of concern to see if immediate remedies are possible or change rooms. We strive to be better, thank you for staying with us.

10/10 Excellent

Vicki

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Kevin O. on Sep 27, 2022
Thank you for your kind review, we appreciate your stay with us and we hope you will stay with us again soon!

4/10 Poor

destinies

Traveled with family and small children
Liked: Staff & service
Online advertisement said it had fridge, microwave and a safe, the breakfast bar is terrible, left over gravy, the sausage were still cold and the pan cake batter dispense yellow liquid only guessing it was left from the day before.
Stayed 2 nights in Sep 2022
Response from Kevin O. on Sep 27, 2022
Thank you for your review and feedback, the microwave and safe are available upon request if the room you receive does not have those items. We will address your concerns with of the breakfast with our Chef and look at ways to improve!

8/10 Good

Eric

Stayed 1 night in Sep 2022
Response from Kevin O. on Sep 19, 2022
Thank you for your kind review, we appreciate your stay with us and we hope to see you back soon!

10/10 Excellent

Lisa

Stayed 1 night in Sep 2022

2/10 Terrible

Truman

Stayed 1 night in Aug 2022

10/10 Excellent

John

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from bipin on Jul 28, 2022
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Kevin O. - MGMT on Jul 17, 2022
Thank you for your kind review, we appreciate your stay with us and we hope to see you back soon!

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Overpriced for what you got.
The people were friendly and helpful. The room was large and had a flat screen TV. The mattress on the bed was reasonable. Free WIFI. Free parking. Mini fridge. There was a breakfast and vending machines. The breakfast was very heavy on carbs -- cereal, bread, muffins, waffles, and biscuitts. There were eggs, but they were cold. NO butter or margarine, no fruit or yogurt. There was juice. No fitness center or pool. No elevator. There was a phone in the room, but it was not connected to the front desk or any outside line.
Stayed 2 nights in May 2022
Response from Kevin O. on Jun 14, 2022
Thank you for your feedback and review, we apologize for any inconvenience during your stay. We'll work hard to fix the issue you experienced. Thanks for letting us know.

10/10 Excellent

Maurina

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room, beds were comfortable (i have ongoing back pain), floors clean, staff was helpful.
Stayed 1 night in May 2022
Response from KC on Jun 14, 2022
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!

8/10 Good

Andre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was good and I loved the surrounding area everything was easily accessible and within 5 minutes from the property.
Stayed 2 nights in Apr 2022
Response from KC on May 1, 2022
Thank you for your kind review it is so wonderful to see that we were able to provide you with an excellent level of service and accommodations. We would love to see you back on your next trip to the area!