2 개의 야외 수영장, 수영장 파라솔, 일광욕 의자

케팔로니아 베이 팰리스 여행 후기

4 out of 5
케팔로니아 베이 팰리스
Agia Efimia, Kefalonia, Kefalonia Island

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 71개 이용 후기 중 30개" "
평점 8 - 좋아요. 71개 이용 후기 중 24개" "
평점 6 - 괜찮아요. 71개 이용 후기 중 8개" "
평점 4 - 별로예요. 71개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 71개 이용 후기 중 2개" "

8.4/10

청결 상태

8.8/10

직원 및 서비스

8.2/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The guy at the reception is friendly and accommodating but the woman is, she’s more interested in selling boat trips and cruise and hiring a car than helping the customer. The so-called “A la carte “ menu is almost the same every night with few choices and food wasn’t very good. One dinner there was a maggot in the food (dead) that they replaced the food with a different main.If you order a more interesting main like seafood/squid they say that they’re all gone. My advice is don’t go for half board- it’s not worth it. The pool is lovely and big and reception area is nice and clean. The room is a good size but bathroom needs updating- no room to put your toiletry bag. I have an issue with toilet brush holder sitting below the loo roll holder that every time you take tissues off you touch the toilet brush which is very unhygienic. There are days we can smell the sewage especially in the bathroom. The drain of the bath is partly blocked even having a having shower is like flooding in the bath. The bath/ hand towels that they provide are not a 4 star at all( see my photos below). It looks like they cut the towel into two- threads are loose and hanging and smells bad. I don’t remember having towels in this condition in my own home let alone the hotel especially in a 4* hotel. The view is beautiful but the steps going up- I counted 150 steps from the bottom to the lift. I feel for the people who have mobility problem.
2023년 8월에 5박 숙박함

8/10 - 좋아요

Leslie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice hotel. Difficult room access. Bathrooms definitely needed an upgrade. Very friendly staff. Great views
2023년 8월에 5박 숙박함
답변 제공: Kefalonia Bay Palace Management & Team 님, 2023년 10월 7일
Dear Leslie,thank you so much for your feedback.We are pleased to read that overall you had a lovely stay with us and enjoyed the views and the service of our friendly staff.The room access will be made easier, we are just installing a second outdoor lift :-).We ahve noted your comment regarding the bathroom and we will look into evaluation.We would love to see you again!With warm Wishes,

10/10 - 훌륭해요

Vivian

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We loved the private pool, the view, and villa.
2023년 8월에 4박 숙박함
답변 제공: Kefalonia Bay Palace Management & Team 님, 2023년 10월 3일
Dear Vivian,thank you for this outstanduing rating, which reflwexts your recent stay with us.We are very delighted that throughout you enjoyed your vacation at Kefalonia Bay Palace!We hope to see you again very soon!With warm Regards,

6/10 - 괜찮아요

Fred

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
This was probably a great hotel before electricity. It has all the makings to be great BUT someone has to put the money back into it. Elevators out of service and walking up 90 steps with bags is no way to vacation. The views once you get to your room are out of this world. Spend the money and make it nice again.
2023년 8월에 1박 숙박함
답변 제공: Kefalonia Bay Palace Management & Team 님, 2023년 10월 8일
Dear Fred,we are truly sorry that we couldn't live up to your expectations in this one night you stayed with us, and therefore ending with a review, which is transferring the "anger". This is surely not our goal!As your review might be misleading we would like to add that our lifts are working (the internal as well as the big external). We assume you are reffering to our new one, which was under construction and obviously you thought it's broken. The installation are nearly finished and in the next season our guests will benefit from it. Further, of course, our guests are usually not carrying their bags. So we would highly appreciate if you could give us more details, preferably in a direct mail, so we can look into it.We are quite positive if you would have stayed more than one day you would have seen also the charming side of this hotel and in conversations you would have learned that investments already have been done since we took over the hotel last year and more investments are planned.We hope to welcome you again for a longer stay and convince you that this hotel is not before electricity.With best regards for a nice autumn and relaxing winter,

8/10 - 좋아요

Jane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful location and view. V clean and comfortable. Overall fab, lots of steps though, and parking a slight issue. You need a car to fully explore everything the island has to offer - but don’t let this put you off!
2023년 8월에 7박 숙박함
답변 제공: Kefalonia Bay Palace Management & Team 님, 2023년 10월 3일
Dear Jane,thank you so much for your feedback.We are pleased to read that overall your really enjoyed your stay with us despite the steps.We hope to welcoming you again!Warm regards,

10/10 - 훌륭해요

Mirko

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 7박 숙박함
답변 제공: Kefalonia Bay Palace Management & Team 님, 2023년 8월 17일
Dear Mirko,thank you for the highest scoring, which shows us you had a fab holiday with us. Terrific as this is what we are aiming for!We hope to welcoming you soon again in our little paradise.Warm Regards,

4/10 - 별로예요

Justin

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel location was good, with a stunning view and lots of restaurants nearby and a charming little town. The swimming pools were great, clean and fun. Unfortunately the hotel itself is tired, lots of little bits of maintenance, painting, fixing required. The rooms were surface clean, but not detailed. The breakfast buffet was standard and fine, however the evening food was barely edible (we opted to eat elsewhere even though we had paid for it to be included). The day-to-day staff were very nice and kind, they looked over-worked but always extremely nice to us. Any requests we made, like about bringing a roll-away bed, fixing the wifi, and bringing baby-food, were done immediately. Overall we were a bit disappointed and would not stay here again.
2023년 6월에 6박 숙박함
답변 제공: Kefalonia Bay Palace Management & Team 님, 2023년 8월 6일
Dear Justin,We are generally pleased that you liked the location, the stunning view, the great swimming and obviously the service of our staff, who were pleased to go the extra mile for you. On a side note, all our staff works 8h and get their off days. But of course, with the last heatwaves, working is a challenge for everybody. We just want to emphasize we are looking after our staff as they are OUR asset! The staff makes a place adorable!Housekeeping has been advised immediately to pay more attention, as cleanliness and not only on the surface is extremely important for us.Yes, we are aware that the hotel needs even more updating. We have taken over the hotel last year in a very neglected condition and since then we have already done many investments, most not visible for the guests though, but ensuring functionality and we keep on going with even more investments, which will be visible then as well, as we know we actually have a small jewelry here!Our major concern is the sentence about the restaurant regarding the evening food. Unfortunately, you haven’t approached the Management or Reception to inform us about your dissatisfaction, so we can see what went wrong and what can be done …We would highly appreciate if you could give us in a private mail your impression and what exactly happened. This would be extremely helpful!Overall, we are truly sorry that we disappointed you as this is surely not our goal, and which lead you to this very low rating. On the other hand, taking all above points into consideration and recalling what you have pointed out as a kind of positive, especially the staff, we would appreciate of you would re-consider your rating.Thank You!Kind Regards,

10/10 - 훌륭해요

Mark-Anthony

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Superb view and great layout of this hotel property. The carpark has a unique exterior elevator to bring you down to your floor. Breakfast buffet has plenty of selection and is fresh. Thank you for the upgrade
2023년 7월에 1박 숙박함
답변 제공: Kefalonia Bay Palace Management & Team 님, 2023년 8월 3일
Dear Mark Anthony,thank you so much for your wonderful feedback of your stay!It makes us all extremely happy that you spent such a good time with us and went home equipped with many great memories!We hope to welcoming you again soon for another fab holiday!Warm Regards,

8/10 - 좋아요

Michael John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff were great. However, one of the lifts was out of order for the duration of the stay.
2023년 6월에 7박 숙박함
답변 제공: Kefalonia Bay Palace Management & Team 님, 2023년 7월 12일
Dear Michael John,thank you for your rating.The lift is actually not out of order, but is a new built one and we are still waiting for the installation, which hopefullt will be soon.We hope to welcome you again and then with this new additional lift!Best Regards,

8/10 - 좋아요

DAVID

2023년 7월에 1박 숙박함
답변 제공: Kefalonia Bay Palace Management & Team 님, 2023년 7월 23일
Dear David,thank you for giving us 4*, which shows us that overall you enjoyed your stay with us.Surely we would be grateful to know what made us to miss the 5th star.We hope to welcoming you again to spoil you for another time and gaining the last star :-).Best Regards,

10/10 - 훌륭해요

Charles

2023년 6월에 2박 숙박함
답변 제공: Kefalonia Bay Palace Management & Team 님, 2023년 7월 2일
Dear Charles,thank you so much for the adorable 5*, which shows us that you had a fantastic time with us.Warm Regards,

10/10 - 훌륭해요

martine

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 6월에 2박 숙박함
답변 제공: Kefalonia Bay Palace Management & Team 님, 2023년 6월 8일
Dear Martine,thank you so much for these adorable 5*.This shows us you had a great time with us!We hope to welcome you back soon.We wish you a lovely summer.Warm regards,

8/10 - 좋아요

Shelley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff went above and beyond when inclement weather occurred and we needed some travel advice. The property is beautiful quiet and our own room was private we arrived before the restaurant opened but enjoyed the large continental breakfast on the balcony each morning. Overall recommended stay in Kefalonia.
2023년 4월에 3박 숙박함
답변 제공: Kefalonia Bay Palace Management & Team 님, 2023년 5월 4일
Dear Shelley,thank you so much for taking time to leave a lovely feedback and recommending us to other travellers. This is much appreciated!We are truly happy that you enjoyed your stay with us although the weather was particular and being in the beginning of the season.A special thanks for pointing out our staff, always ready to go the extra mile for our guests.We hope to seeing you again in the future.With warm Regards,

10/10 - 훌륭해요

Ben

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Amazing
2022년 10월에 3박 숙박함
답변 제공: Kefalonia Bay Palace Management & Team 님, 2023년 2월 17일
Dear Ben,thank you so much for the lovely 5 points, which shows us you truly enjoyed your stay with us.We hope to welcoming you again to our little jewel.With war Regards,

2/10 - 너무 별로예요

Amy

2022년 9월에 1박 숙박함
답변 제공: Kefalonia Bay Palace Management & Team 님, 2023년 2월 17일
Dear Amy,your rating shows us that you were very unhappy with your stay, unfortunately.Without any comment/ feedback, just a figure, it's very difficult to understand what you didn't like.We are always on the path of improvement and we truly appreciate the feedback of our valuable guests.We take each comment very seriously and work on our weaknesses.If your decision was not to write anything publically we are happy to receive a direct mail from you to give us the chance of improvement.Thank You!Kind Regards,

10/10 - 훌륭해요

Roger Alfred

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel with great views, staff all very friendly and helpful. Could do with a little maintenance in some areas enjoyed our stay very much
2022년 9월에 7박 숙박함
답변 제공: Kefalonia Bay Palace Management 님, 2022년 10월 2일
Dear Roger Alfred,thank you so much for this wonderful rating and your lovely comment!We are truly delighted that you enjoyed your stay with us so much. That's exactly what we desire to give our guests.We surely look into the topic of maintenance during the off season.We hope to welcome you again in the near future.Warm Regards Kefalonia Bay Palace Management & Team

10/10 - 훌륭해요

Vladimir 님, brooklyn

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is fine
2022년 9월에 2박 숙박함
답변 제공: Kefalonia Bay Palace Management & Team 님, 2022년 9월 20일
Dear Vladimir,thank you so much for giving us the highstest points to express your satisfaction of your stay with us.We all would like ti thank you for this and we hope to see you again in the near Future.With warm Regards

10/10 - 훌륭해요

Vladimir 님, brooklyn

단체 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything is fine
2022년 9월에 2박 숙박함
답변 제공: Kefalonia Bay Palace Management & Team 님, 2022년 9월 21일
Dear Vladimir,thank you so much for giving us the highstest points to express your satisfaction of your stay with us.We all would like to thank you for this and we hope to see you again in the near Future.With warm RegardsKefalonia Bay Management & Team

10/10 - 훌륭해요

Deborah

2022년 9월에 1박 숙박함
답변 제공: Kefalonia Bay Palace Management & Team 님, 2022년 9월 20일
Dear Deborah,a BIG Thank You for giving us 10 out of 10! This is highly appreciated and makes us all extremely happy to see that you had a wonderful stay with us.We hope to welcoming you again soon again.Warm Regards,

8/10 - 좋아요

Katherine 님, seattle

2022년 9월에 4박 숙박함

6/10 - 괜찮아요

Konstantina

가족 여행
2022년 7월에 4박 숙박함
답변 제공: Kefalonia Bay Palace Management 님, 2022년 8월 13일
Dear Konstantina, thank you for rating us. Giving us six points it's clearly an evidence that in some points we didn't meet your expectation. Feedback of our guests is very important for us in our effort to improve constantly. Therefore it would have been nice to know what you have missed. Best Regards,

6/10 - 괜찮아요

ANGELA

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Amaxing views, staff all lovely, close to Paradise Beach
2022년 7월에 2박 숙박함
답변 제공: Kefalonia Bay Palace Management 님, 2022년 8월 3일
Dear Angela, thank you for rating us! Although we are very happy regarding your positive words, we also would have much appreciated if your feedback would have given us an input what made us for not getting the other two points. We are always eager in improving! Sunny Regards from Kefalonia!

8/10 - 좋아요

CHRISTOPHER

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 11박 숙박함
답변 제공: Kefalonia Bay Palace Management 님, 2022년 7월 20일
Dear Christopher, thank you for rating us! We are happy to see that overall you had a good stay with us. We hope to see you again in the near future. Best Regards from Kefalonia!

8/10 - 좋아요

Expedia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Outstanding views
Lovely hotel offering splendid views. Only stayed here for one night due to another hotel in Sami area letting us down on arrival ( Dimitris Studios) despite having booking confirmation and prepaid status. The Kefalonia Bay Palace saved the day for us. Hard to evaluate a hotel with only a few hours stay but the few hours were perfect. Staff excellent also but the hotel does require strong legs as the approach and interior is all based on steep climbs.
2022년 6월에 1박 숙박함
답변 제공: Kefalonia Bay Palace Management 님, 2022년 6월 27일
Dear Reviewer, thank you for giving us a review although you stayed only for one night and this as a last minute solution. Nevertheless we are happy that we saved the day for you and you enjoyed your short stay with us. Although we have a lift to reach the several levels some mobility is indeed needed, but you get high awarded with our unbeatable views as you stated yourself! We hope to welcome you again for a longer stay in the future. Best regards from Kefalonia

10/10 - 훌륭해요

Flo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 7박 숙박함
답변 제공: Kefalonia Bay Palace Management 님, 2022년 6월 7일
Dear Flo, thank you for this fantastic rating and we are all very happy to see that you had a wonderful stay with us. We look forward to welcoming you again in the future. All the best and sunny greetings from Kefalonia,

10/10 - 훌륭해요

Bernard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value, great breakfast, great service and great views!
2022년 5월에 1박 숙박함
답변 제공: Kefalonia Bay Palace Management 님, 2022년 6월 11일
Dear Bernard, thank you so much for giving us 5/5 and this great short & spicy comment, summerizing all what most people want from their holiday! We hope to see you again soon for another fantastic holiday! Warm regards from sunny Kefalonia

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The property was very clean and the staff were excellent. However, we were VERY disappointed that Expedia had given us no indication of the amount of steps in the property -there were some lifts but there was no way of getting to our room without climbing a substantial amount of steps...this would definitely have been a problem for older or less able persons. A further comment is that the gym was not usable as there was a problem with the electricity and connectivity. The spa was not open either. This was very disappointing to us. Finally, this was advertised as an adult only property on your site but this was not the case at all. We would be grateful for your response to these comments. Thank you
2019년 8월에 10박 숙박함

8/10 - 좋아요

Chris

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fabulous views and friendly staff
Rooms have fantastic view over Kefalonia Bay. All the staff were very friendly and helpful. Nice pool. Breakfast was fine.
2018년 9월에 11박 숙박함

10/10 - 훌륭해요

Laura

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
I could spend a very long time listing both positive and negatives, but as a general i had a fantastic holiday, the staff at the hotel were incredibly friendly/helpful and I would be more than happy to return to the hotel. I would however offer some advice that if you are not fit/active then this hotel may not be suitable for you due to its steep hill location and the amount of walking required
2018년 6월에 8박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 5월에 2박 숙박함

10/10 - 훌륭해요

Nicole 님, Queensland Australia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The location was perfect. Beautifully coloured buildings overlooking the ocean. Perfect pools facilities. Staff were incredibly helpful. Rooms super clean. I would definitely recommend this to others.
2017년 9월에 5박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bella location vicinissima al mare. Colazione ottima, varia e abbondante. Staff cordiale e disponibile. Ci tornerei sicuramente e lo consigliero' agli amici.
2017년 7월에 6박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
close to the city center
Nice staff, good view of the sea, good breakfast and self service dinner.
2017년 8월에 5박 숙박함

8/10 - 좋아요

keith 님, london

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel out of the main resort area with easy access
Our second Holiday at this Hotel , some areas looking tired and breakfast not as fresh and natural as last time . Staff were attentive and polite but as already pointed out the breakfast tables were grubby and food was missing at crucial times . Overall experience was quite good .
2017년 7월에 7박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Lovely location with beautiful views
The only draw back was the number of steps to our accommodation, especially as one of the lifts was out of action. Very friendly staff.
2017년 6월에 9박 숙박함

10/10 - 훌륭해요

christian 님, Österreich

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Traumhaft schöne Lage mit Blick auf das Meer und total ruhig.
2017년 6월에 7박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
il soggiorno è stato perfetto e rilassante
Ci siamo trovati bene nella struttura e con il personale sempre disponibile

8/10 - 좋아요

Barbara & Diego

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grazioso complesso con una vista magnifica
Splendido complesso con una vista mozzafiato sul golfo di Sami. Forse un po' scomodo per via degli scalini da salire per raggiungere le camere (c'è anche un ascensore comunque) ma è proprio l'essere abbarbicato su una versante della collina che rende l'hotel unico. Personale cordialissimo e disponibilissimo colazione a buffet molto varia. Forse un piccolo punto da migliorare è la pulizia nelle camere ma ammetto di avere degli standard un po' troppo alti in questo senso.
Camera vista mare

8/10 - 좋아요

Manuela 님, T.

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Personale cordialissimo e disponibile Bella struttura in una cittadina graziosissima

10/10 - 훌륭해요

TMC 님, Surrey, UK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Hotel and Staff
A great, quiet, location, close to the picturesque town and harbour. Wonderful views of the bay from the room's balcony, to watch both super-yachts, and sailing enthusiasts, etc., as they come and go below, and for the evening moon-rise. The approach road ends uphill at the hotel, so very little traffic noise. The staff were superb, efficient, friendly and helpful. Great views also from the excellent pool , restaurant and other public rooms. The snag for some older clients might be the many steps to the various levels, but ignore the reports about driving to the car park, we found the climb easy in our hire Panda! It presents no problem to any competent driver. A nice touch was the free tapas when ordering a large beer from the pool bar!

8/10 - 좋아요

Manuela 님, Cassano

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel in una posizione strategica, con una meravigliosa vista sulla baia di Sami camere confortevoli e ben arredate personale molto gentile e disponibile colazione a buffet, con dolce e salato di buona qualità

6/10 - 괜찮아요

Adrian 님, Brighton. East Sussex UK

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Don't go here if you any sort of mobility problem.
Horrified at the access situation. Built up the side of a mountain & 140 from our room to the pool! & 100 to the main building for breakfast. Wifi not good. Breakfast fine. 2 out of 3 lifts not working. Obviously being run on a shoestring.

8/10 - 좋아요

Rainman-not 님, North of England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good location but no good if any mobility issues
I have stayed at Kefalonia Bay Palace before and would so again but it is built on a very steep slope and there has been a problem with two of the three lifts so I would not recommend it for anyone with any mobility issues. Also a car is advisable as it is approx. a mile from centre of Agia Efimia and this seems longer in the heat. Private villas are exceptional at this hotel.

8/10 - 좋아요

KHALED 님, London

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good
It was good though

4/10 - 별로예요

Wide Traveller 님, UK

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Overpriced and unfinished
For an expensive room we expected much better. A junior suite is really a UK twin, there were 3 incomplete light sockets with just wires hanging out of holes, a power socket was dangerously hanging off the wall, the shower head was held up by a string attached to the emergency pull cord and the room was not very clean. A very disappointing stay.

8/10 - 좋아요

Gareth 님, Southampton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
The staff are excellent and certainly make you feel welcome. The trek to the hotel is rather excessive though, may not be pleasant for families with young children / pushchairs.

8/10 - 좋아요

Dimosthenis 님, Αθηνα

좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 객실의 편안함
Δεν το Προτείνω για ακριβό ξενοδοχείο.
Σε σχέση με τα λεφτά που δώσαμε δεν άξίζε το ξενοδοχείο.

10/10 - 훌륭해요

Aurelian 님, London

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
My second stay to this hotel.Great view and helpful staff.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great hotel and nice staff
Great hotel and nice staff. Has a great view and pool

4/10 - 별로예요

KefaloniaOrdeal 님, uk

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Steps are awful. Hotel is boring
The hotel is the highest point up the hill. There are no lifts and the stairs are a killer. Birds make nests above doors but the cleaner Magdalini is the loveliest thing about the whole hotel. I heard the receptionist was very friendly but I didn't find that at all. In fact whenever we approached or called reception she made us feel as thought we were a nuisance. There was never any staff available to serve drinks and i don't think the pool was chlorinated. It certainly didn't smell like that. Hated having to put used toilet paper in a bin instead of down the toilet. Found it gross!