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베이스 에얼리 비치 리조트 - 호스텔 여행 후기

2 out of 5
베이스 에얼리 비치 리조트 - 호스텔
336 Shute Harbour Road, Airlie Beach, QLD

이용 후기

6.4
평점 10 - 훌륭해요. 226개 이용 후기 중 32개" "
평점 8 - 좋아요. 226개 이용 후기 중 67개" "
평점 6 - 괜찮아요. 226개 이용 후기 중 60개" "
평점 4 - 별로예요. 226개 이용 후기 중 42개" "
평점 2 - 너무 별로예요. 226개 이용 후기 중 25개" "

6.2/10

청결 상태

6.8/10

직원 및 서비스

5.8/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
^^
친구와 함께 편안하고 저렴한 가격으로 가기에 좋습니다. 하나의 빌딩보다는 휴양지답게 펜션형으로 되어있어 더욱 편안한 느낌도 들고 젊은 친구들이 여행으로 왔다갔다 하다보니 젊음의 분위기를 함께 느낄 수 있습니다 ^^

6/10 - 괜찮아요

Shyann

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Hugh

좋아요: 직원 및 서비스
2024년 1월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Basic but comfortable
Was a bit apprehensive booking this after reading a lot of bad reviews about the cleanliness, however my room was perfectly clean. It’s very basic and definitely a bit tired but is pretty much what I’d expect for the price and type of accommodation. Shower was very bad though, at some points just big drops of water. Events at Boaty’s made for fun evenings and good food there too, although due to the size / setup doesn’t lend itself so easily to solo travellers meeting people apart from in the dorms / if you’re already coming with others.
2023년 10월에 3박 숙박함

8/10 - 좋아요

FUMIKO

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
部屋は4人部屋でしたが狭いと感じることはなく、ベッドや床だけでなく水回りも清潔で各家屋の施錠システムもあり、金額を考えるとシャワーと寝るだけの部屋として十分な機能が揃っていると思いました!強いて言えば、シャワーの水圧が(日本と比べると)やや弱い点(それでも十分利用できます!)と2段ベッドの柵がやや揺れやすく、下の人が寝返る際の揺れが上のベッドにもダイレクトに来やすいのと、登る際に少々不安定な時があった点です。ですがちゃんと登り降り出来ましたし怪我は一切していないので、感じ方はあくまで個人差があると思います! 総合的には大満足しています!
2023년 7월에 3박 숙박함

4/10 - 별로예요

Bernadette

2023년 4월에 1박 숙박함

4/10 - 별로예요

Bernie

2023년 4월에 3박 숙박함

2/10 - 너무 별로예요

Douglas

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was terrible, broken window with wood over it, broken door lock, mold and asbestos warning labels. This is a cheap back pack hotel and not a resort-look elsewhere in town.
2023년 2월에 3박 숙박함

8/10 - 좋아요

Nikkola

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Just one night seemed pretty good. Thank you
2022년 12월에 1박 숙박함

8/10 - 좋아요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Lovely treed property with lots of birds. Close to shops and restaurants.
2022년 12월에 1박 숙박함

4/10 - 별로예요

Adrian

2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Give it a miss
This is not a motel or resort. It’s a broken down backpackers. Window coverings do not cover windows even nearly. Dirty bathroom. Door lock barely hanging on so left valuables in the car which is parked in their camping ground area. All in all the worst place I’ve stayed in 40 years including Asia.
2022년 10월에 1박 숙박함

8/10 - 좋아요

Lea

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
Overall it was a very lovely stay, the 6 mixt dorm room were big with airconditioning. Nice little resort, it's fairly big with campers area, tents and dorms. The biggest down point is the staff. They work badly and they are disappointingly rude. The way they clean the dorm is very incongruous as they over water the tiles which is not only hazardous but definitely unsanitary as puddles of water stay for hours on end before to dry. I put a sheet around the bottom bunk to get myself cozy, which wasn't disturbing anyone and the cleaning staff literally ripped it off and remove any form of configuration. First time a backpack does that, still wondering why. The kitchen is way too small for the number of people and the appliances are overly worn, particularly the pans which are in beyond bad condition. I would recommend to bring your cooking gears. If you don't take in consideration the very rude staff, it's a great place to say!
2022년 9월에 3박 숙박함

8/10 - 좋아요

Gavin

좋아요: 청결 상태, 직원 및 서비스
2022년 9월에 1박 숙박함

10/10 - 훌륭해요

Peter

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a dbl cabin, old and spacious gorgeous
2022년 8월에 1박 숙박함

4/10 - 별로예요

Alan

별로예요: 직원 및 서비스, 편의 시설/서비스
X Base Resort is primarily a cheap backpackers resort catering to young travellers who share rooms to keep costs down. Regular adult travellers or families booking rooms alone are not financially better off and the resort is highly geared for the teenage backpacker with an abundance of nightly noise.
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Basil

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Enjoyed my 13 nights stay recently. Liked the place, comfortable and convenient at a reasonable cost.
2022년 7월에 13박 숙박함

4/10 - 별로예요

Rachel

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
This is essentially a backpackers and really should say in the wotif details, as I would never have booked to stay. Queen room. 1 x single bed blanket. Went to reception and the could only get 2 knee rugs. Another guest was playing loud rap until 4am.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Brian

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Very good value and position is excellent walking distance to all the shops clubs beach and marina rooms very spacious Only mugs spoon plus tea coffee sugar, everything else is great. Staff are really helpful
2022년 6월에 1박 숙박함

8/10 - 좋아요

Phillip

좋아요: 청결 상태, 직원 및 서비스
For the money it’s well worth staying
2022년 6월에 8박 숙박함

4/10 - 별로예요

David

연인과의 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Yes its a backpacker place. But the rooms and the whole area needs bit TLC. We had unpleasant view of some male backpackers have a shower in donga next to us cause the bathroom window was smash and the glass was not really private.
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

Aurelie

연인과의 여행
별로예요: 직원 및 서비스
Staff very unfriendly, not professional, when they work because it suppose to be open in a morning but is no one there or just a note saying " im back in 1h", the receptionists are not organised at all. The worst camping and hostel I stayed. I very do not recommend this place
2021년 12월에 1박 숙박함

4/10 - 별로예요

Michelle

좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I booked a stay in a female only room and during the night 3 people entered late and one was male which made me quite uncomfortable.
2021년 9월에 1박 숙박함

8/10 - 좋아요

Courtney

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good vibes, quiet rooms. The workers were very accommodating and lovely to talk to. Only downside was that the bathroom didn't have a drain, or shower curtain to stop shower water going all over the floor. Also didn't have a plug for the spa bath. The spa bath was also not working.
2021년 9월에 3박 숙박함

10/10 - 훌륭해요

Dympna

2021년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
H
2021년 6월에 2박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
Right place for the price
2021년 6월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
2021년 6월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 5월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Don’t be fooled by the relatively nice images on their website. The moment I walked through the door was when I realised I made a massive mistake staying at the ‘resort’. The room was nothing more than 4 brick walls and patches of falling roof. thankfully we had our own shower and toilet (which looked like it has never been cleaned). Being somewhat cool at the time I stayed at the accomodation, I was provided a ‘blanket’... which was probably a 40cm by 40cm square piece of cotton fleece... Overall, put it this way... I’d sooner sleep in my car than stay here again...
2021년 5월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Very affordable right in the heart of Arlie beach
2021년 1월에 1박 숙박함

6/10 - 괜찮아요

DAPHNE KATHERINE

별로예요: 청결 상태, 객실의 편안함
2020년 12월에 2박 숙박함

4/10 - 별로예요

Savina

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Get what you pay for Thank you to the friendly girl on reception
2020년 12월에 4박 숙박함

2/10 - 너무 별로예요

Rachelle 님, Mackay

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s hard to find words to describe this place. Late check in, reception area was filthy, stained couches that we were asked to sit on while waiting for our room to be ready. Husband and I walked into the room noticed stains on the sheets and two of our pillows straight away. No blankets. One towel was full of holes, other towel had stains. Absolutely no amenities except for dirty coffee cups. Save yourself the money, it’s just not great, nothing like the photos that is posted on the website. Felt like I was in a horror movie.
2020년 10월에 1박 숙박함

2/10 - 너무 별로예요

Lynne

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay here unless you’re a backpacker
This place was awful and I would not recommend it to anyone except backpackers. Apart from the dirty shower etc there was no blanket in the room, only a sheet on the bed and no remote for the TV. So we walked to the office which was quite a walk, ( this was a cabin in a caravan park) and asked for a blanket and she gave us 2 cot size blankets as per the photo. We said we didn’t think that would be enough, so she gave us ONE more of the same. She found a remote, so back we came. On the way out another girl saw the blankets and felt sorry for us so found us a couple of single bed size ones!! The remote didn’t work so we took it back and they put new batteries in it. It still didn’t work so we gave up! They seem to be associated with a pub/club next door which had very loud music until 3am. Fortunately we were far enough away that it didn’t bother us too much. One of the steps to our room was rotten and broken off. They told us there were coffee making facilities in the room. That consisted of an electric kettle. No cups or spoons. The receptionist was polite at best. Certainly not friendly, welcoming or helpful. The whole place us run down and awful. The only thing going for it is the location.
2020년 8월에 1박 숙박함
답변 제공: Katy 님, 2020년 9월 6일
Hi Lynne, Thank you for taking the time to leave us a review we do really appreciate it. We are a hostel that is catered towards backpackers, so you are right in that respect that our property is suited more to that demographic. The bar that you refer to is our onsite hostel bar - Boatys. At the moment it only stays open until 12am but a bit of noise is to be expected, especially on a busy weekend. In terms of the blankets, we were fully booked that night and it seemed we ran out of suitable sized blankets so I do apologise for that - This should have been communicated to you better. We are not able to provide kitchen amenities in the private rooms at the moment due to our property specific guidelines - again maybe this could have been communicated to you better. I am glad you enjoyed the town of Airlie Beach and safe travels!

2/10 - 너무 별로예요

Ya Ting

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
bad conditon and noisy
Nomad 4 share rooms are very old and you can hear voice from another room
2020년 3월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Definitely a backpackers property. Room was VERY tired. Curtains were torn and did not fit across the windows properly, the bathroom was old. It needs lots of work!
2019년 9월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Maybe it’s 4 star for backpackers. Not a resort. Not resort style. Flat out making 2 star really. Advertised as 4. No way. And of course no cancellations.
2019년 6월에 1박 숙박함
답변 제공: Hannah 님, 2019년 6월 18일
Thanks for taking the time to leave us a review. We are a Backpacker resort, however provide a range of accommodation styles from shared dorms to camping to private accommodation, with 2 bars a restaurant, 2 swimming pools and a volleyball court. We apologize if this was not apparent at the time you made your booking and when researching our property. We will be looking into how we can improve on this. Best wishes and safe travels.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bit dated and staff on check in were not bothered and didnt seem to want to be there Good location though
2019년 5월에 1박 숙박함
답변 제공: Hannah 님, 2019년 5월 18일
Thanks for taking the time to leave us a review! We agree the location is great. We are shocked to see your comments on the staff as we pride ourselves on friendly and welcoming staff. We apologize if you did not experience this and it would be great if you could contact us directly so we can investigate this further. Safe travels.

6/10 - 괜찮아요

Emma

좋아요: 직원 및 서비스
별로예요: 청결 상태
Very basic
Not the best! Very basic, floor was constantly wet/dirty. Kitchen was pretty gross. Would not stay there again.
2019년 2월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Location was perfect. Right in center of town. Wifi was slow. I liked the layout. The dorms were spread out into different buildings. Good air conditioning. I stayed in a 4 bed dorm and we shared a bathroom. Kitchen was spacious but dirty and lots of flies.
2019년 1월에 3박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very handy to the beach and shops the pools and restaurants good value for money
2018년 12월에 1박 숙박함
답변 제공: Hannah 님, 2019년 1월 9일
Thanks so much for leaving us a review! We hope to see you again soon. Safe travels.

6/10 - 괜찮아요

Merijn 님, Etten-Leur

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
We hadden een family room voor ons 2en. Alles was er (keuken, magnetron, badkamer, airco, ...), maar zag er allemaal erg ellendig uit. Het terrein zag er schoon uit, maar alles is oud.
2018년 10월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Parking payant, alors qu’annoncé gratuit sur expédia.... chambre et serviette de toilette pas propres....bonne localisation.... wifi disponible uniquement à l’accueil..... décevant !
2018년 10월에 2박 숙박함
답변 제공: Hannah 님, 2018년 10월 25일
Thank you for taking the time to leave us a review. I apologize massively if the room wasn't up to the standard that you or we expect during check in and this will be followed up with the appropriate departments We are very sorry for any confusion caused however, on our Expedia profile it states that we have self parking at a surcharge and that fee is $6 per night. Again I apologize if this wasn't clear at the time of making the booking. Wifi is free in the reception area and available in rooms for a small cost of $4 per day or $12 per week. We hope you are having a great time on the rest of your travels. Best wishes

10/10 - 훌륭해요

Nadia

Bra hostel!
Väldigt fräscht och rymligt för att vara ett hostel. Bra med eget badrum i rummen.
2018년 9월에 1박 숙박함
답변 제공: Hannah 님, 2018년 9월 18일
Hey Nadia, Thanks so much for taking the time to leave us a review. We are so glad to hear you enjoyed your stay with us. We hope you are having the best time on the rest of your travels and see you again soon.

6/10 - 괜찮아요

실제 이용하신 고객

Not bad
The place was big and spacious and right in the heart of airlie. But I had a situation with my bag in their storage room. However they did upgrade me to compensate for it.
2018년 8월에 1박 숙박함
답변 제공: Hannah 님, 2018년 8월 29일
Thanks so much for your review. We're glad we could provide you with a private room and hope you enjoyed your own space for the night! We hope you are enjoying the rest of your travels and hope to see you again soon.

6/10 - 괜찮아요

gwen 님, townsville

Good people and enjoyed the relaxing atmosphere. The kitchen was good but needed to be more hygienic.
2018년 8월에 4박 숙박함
답변 제공: Hannah 님, 2018년 8월 8일
Thank you so much for your review. We are glad you enjoyed you time with us and we are currently undergoing renovations to the kitchen and are seeing improvements everyday. We hope you come back soon to see it! Kind regards

10/10 - 훌륭해요

Roberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ideal para jóvenes
Excelentemente ubicado, en la calle principal donde están los bares y donde ocurre prácticamente todo en el pueblito. A 1 cuadra de la lagoon. Muy buen entorno, parque muy amplio sectorizado en camping, motorhomes, habitaciones compartidas,y habitaciones privadas. Predio muy amplio con arboles, caminos y 2 piletas. Deberían agregar wifi gratis en las habitaciones, pero es un problema general de la zona
2018년 7월에 2박 숙박함
답변 제공: Hannah 님, 2018년 8월 8일
Thank you so much for your review! We really appreciate you taking the time and are glad that you enjoyed your stay and the facilities. We hope to see you again soon. Safe travels.

4/10 - 별로예요

Rebecca 님, London

좋아요: 숙박 시설 상태 및 시설
별로예요: 청결 상태
Just dirty - don’t stay here
The set up of Base in Airlie Beach is really nice but it is let down by the staff and the cleanliness. The guy on check thought he was funny but was just inappropriate and quite honestly arrogant. My sheets were stained so I had to use my sleeping bag liner and the bathroom was also really dirty. When travelling all I want is a nice welcome and a clean bed. You can definitely get more for your money in this quaint little town if you go somewhere else.
2018년 5월에 1박 숙박함
답변 제공: Hannah 님, 2018년 6월 11일
Hey Rebecca, Thank you for taking the time to leave us a a review. We are shocked and saddened to hear that you didn't have a great experience here with us at Base Airlie Beach. All of our staff are expected to welcome our guests in a warm and friendly manner with a professional level that we strive to uphold. I apologize if this wasn't the case and encourage you to contact us with details of the day and time you checked in so we can make sure that this doesn't happen again. All beds are made with fresh clean sheets and bathrooms are cleaned daily before being checked by our housekeeping supervisor. I apologize if the cleanliness was not up to standard during your stay and this has been flagged with the housekeeping team to make sure it doesn't happen again. I hope you are having the best time on the rest of your travels. Kind regards

2/10 - 너무 별로예요

실제 이용하신 고객

Please bare in mind that my experience was tarnished when my Raybans went missing from the ‘safe’ behind reception ‘that only staff can access’. Massively effected my stay at Airlie Beach as I then had to spend time looking for new sunglasses! Despite a member of staf possibly being a thief the lady that I dealt with & the manager were very apologetic & keen to resolve the issue. Currently still waiting on cctv outcome to determine what actually happened to my original pair of glasses!
2018년 5월에 1박 숙박함