It was the Christmas-New Year week. The hotel apparently had got about 90% occupancy and the staff just could not handle it. The hotel was under-staffed and was prepared for an occupancy of something like 30-40%. Hence, from the housekeeping to front office to restaurant - everyone was kind of panicking. Its a nice little property. However, the maintenance is not very good. Toilet seats are coming off, water leaks out of the shower cubicles, carpets are dirty, etc..........thus, it may not remain good for too long if proper attention is not given to details. However, to sum up, I would say that its a good property, not very far from Ajmer city, the food in the restaurant is above average and the rooms are well designed. Front office staff could be more courteous and helpful.