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컴포트 인 & 스위트 스트리트보로 - 켄트 여행 후기

2.5 out of 5
컴포트 인 & 스위트 스트리트보로 - 켄트
9172 Market Square Drive, Streetsboro, OH

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 403개 이용 후기 중 170개" "
평점 8 - 좋아요. 403개 이용 후기 중 123개" "
평점 6 - 괜찮아요. 403개 이용 후기 중 65개" "
평점 4 - 별로예요. 403개 이용 후기 중 19개" "
평점 2 - 너무 별로예요. 403개 이용 후기 중 26개" "

8.2/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

7.8/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

Alicia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bath tub made me nervous. Was very "creaky" It felt like I could fall to the floor below.
2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Terry

가족 여행
좋아요: 편의 시설/서비스
Friendly clean and great Breakfast beds were very comfortable.
2024년 3월에 6박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태
2024년 3월에 2박 숙박함

8/10 - 좋아요

Justin

2024년 2월에 7박 숙박함

10/10 - 훌륭해요

Colleen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The breakfast was decent a step up from a lot of hotels I have seen recently.
2024년 2월에 2박 숙박함

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

2/10 - 너무 별로예요

Kendall

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함

4/10 - 별로예요

Andrew

2024년 2월에 1박 숙박함

6/10 - 괜찮아요

Michael G

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
People smoking at the front door,
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Laurie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We needed a place to stay for one night on a holiday trip. Chris at the front desk was so friendly and helpful. She even brought restaurant menus down to our room. The room is super clean and we are very happy to be here. We will definitely stay again the next time we make this trip. I would recommend it highly for families or couples or singles. Very safe and secure.
2023년 12월에 1박 숙박함

8/10 - 좋아요

John

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay for the price.
Great customer service. Friendly staff! Especially chris, front desk lady, went above and beyond. Also, another nice lady was the breakfast/front desk lady. Everyone was very friendly. Room was clean, which is most important to us, and quiet. Only thing that was a con was the room doors are hard to close.
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

6/10 - 괜찮아요

Kellz

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Nice Stay
We stayed on the 3rd floor. The sink and the tub drain very slow. I found, to keep the water from covering your feet, you had to start the shower and not run the water in the tub. The sink, you just had to deal with. Someone was cleaning the door at 9 am, scared the pants off of us. Other than that, it was a nice stay. The staff was very nice.
2023년 12월에 2박 숙박함

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함

8/10 - 좋아요

Shannon

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

6/10 - 괜찮아요

Kevin

2023년 9월에 2박 숙박함

4/10 - 별로예요

Lauren 님, Allentown

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Got hassled by the front desk clerk, room was dated and beat up, breakfast was terrible. Would not stay there again.

8/10 - 좋아요

Tricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was nice and friendly except for the smell of weed coming from the room beside us. Told them twice about it. Just dont want the charge of $250 on my card because our room had the strong odor. There is a no smoking policy on there property
2023년 11월에 2박 숙박함

10/10 - 훌륭해요

Catherine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Great place to stay! Clean rooms. Loved the breakfast.
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

David 님, Marana

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 4박 숙박함

10/10 - 훌륭해요

Monica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff was friendly and helpful. The room was clean and ready. Check in was very quick.
2023년 11월에 1박 숙박함

4/10 - 별로예요

David

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
I would hope this is not the case in all rooms or maybe they just use these rooms as singles, but there was a giant window between the main part of the room and the bathroom, and you could see the silhouette of the person showering, or sitting on the can, or standing at the vanity, as plain as day. Wallpaper peeling off the hallway walls, and not just a little, walls/ceilings paper thin. Place needs an overhaul.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Mark

2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Teresa

좋아요: 청결 상태
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

jose

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Mahchehra

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

GERRY

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
👍
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I’d stay again!
Great service! Super friendly staff! One of the most comfortable beds I’ve ever slept in. I have a down allergy & they provided alternative bedding. Great view for the location.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Jacki

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Brittany 님, Chesapeake Beach

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
There are many hotel options in this area. Many were already booked so this seemed like a good fit. The photos online are deceiving. It seems like they are currently renovating, so some areas of the hotel seemed bright and fresh but others (lobby/room) were dated and depressing. Our bathroom was old and not what’s pictured online. Everything is dark and dreary and just basic. Could hear noise from hallway and the rooms around. Breakfast was okay but had options. It was clean and shower was hot. Bed - ehh, my back hurts! Would not stay here again.
2023년 10월에 2박 숙박함

8/10 - 좋아요

Deanna

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함

8/10 - 좋아요

Brittney

좋아요: 직원 및 서비스
Not the cleanest but a place to stay nonetheless. Elevator is a bit suspect 😳
2023년 10월에 1박 숙박함

4/10 - 별로예요

James

가족 여행
The hotel and rooms are tired. Basically clean. Dead bolt lock on door did not work so we asked to change rooms. Desk clerk would not take our word so made us wait while he went to check on it. Then he changed our room.
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

kristen

연인과의 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Paper thin walls. Was awakened in the middle of the night by people talking at a normal level. Also, could hear the neighbor’s alarm going off over and over. Could also hear people walking around upstairs. The be all and end all was the weird bathroom window! There was an approximately 3 foot octagonal window in the wall in the shower/tub area. If you took a shower, whomever was in the room could see your silhouette. If you went to the bathroom at night, turning on the light would disturb someone sleeping. Horrible!!! Looks like they are making upgrades but they need to get rid of the window. Would not stay here again.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Jaimy

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Hi Jaimy,Thank you for your 8 out of 10 review of your stay at the Comfort Inn & Suites Streetsboro/Kent. We are pleased to see that you enjoyed your stay and hope to see you again the next time you are in Streetsboro.

4/10 - 별로예요

Tracy

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Bathroom door did not close and shower drain was very slow and partially clogged
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Hi Tracy,Thank you for your review of your recent stay with us. I am sorry to hear of the issues you encountered during your stay. Please know that we take these comments seriously and have someone investigating the room to get these issues fixed immediately. I checked with my front desk and they have no record of any issues being noted during your stay. In the future, please let us know immediately if there is anything you don't find satisfactory with your stay so we can address it then and move you to a different room if needed.We do hope that you will allow us another chance to provide you with a wonderful stay in the future.Thank you,

6/10 - 괜찮아요

Mark

가족 여행
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 3일
Hi Mark,Thank you for taking the time to review your recent stay with us. We appreciate your review and hope to have the opportunity to host you in the future.

4/10 - 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
First, I was their for Kent’s State parent weekend and was not given the $89 rate and they would not pro-rate the room to the $89 rate when I checked in. After check inn we were told to take the elevator up to the third floor. We got into the elevator and it was not working. We went back to the front desk and was told that there is a minor “glitch” with the elevator and that we would need to take the stairs. I think the elevator not working is a major glitch. The wall in our bathroom was peeling and there was mold around the tub. I would not recommend this hotel.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Hi Jennifer,Thank you for your reivew of your recent stay. We are sorry to hear that you did not enjoy your stay with us. Regarding the hotel not giving you the Kent State University rate, you booked your reservation online via Expedia on 8/13/23 at a certain rate. The hotel cannot make changes to Expedia reservations and the rate that you received is the rate that you booked. We always encourage guests to book directly with the hotel as we have more flexibility with reservations made directly. We apologize for the issue with the elevator. We did have an elevator issue on Friday evening that caused it to be down but we were able to get someone into the property as soon as possible to get it back up and running. Thank you for the feedback regarding the bathroom. This has been passed along to our maintenance team to review and fix so future guests do not encounter this issue.Thankyou again for all of your feedback.

10/10 - 훌륭해요

Shannon

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stayed here for parents weekend at KSU, easy and convenient to get to from campus. Clean rooms, staff was very friendly
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 3일
Hi Shannon,Thank you for your 5 out of 5 review of your recent stay at the Comfort Inn & Suites. We are happy to see that you enjoyed your stay and hope to see you in the future!

6/10 - 괜찮아요

Daryl

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Not as nice as other Comfort Inns I have been to
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Hi Daryl,Thank you for taking a time to review your recent stay with us. If you could please let us know what you did not find to be as nice as other Comfort Inn's we would greatly appreciate it. We aim to provide all of our guests with an exceptional stay and we are sorry to hear we did not provide that to you.Thank you,

10/10 - 훌륭해요

Karen

2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 3일
Hi Karen,Thank you for your all 10 review of your recent stay with us! We are very happy to see that you enjoyed your stay and we hope to see you again the next time you are in the Streetsboro area!

8/10 - 좋아요

Sterling

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: GM 님, 2023년 9월 28일
Hi Sterling,Thank you for your review of the Comfort Inn & Suites Streetsboro/Kent. We are pleased to see that you enjoyed your time with us.

2/10 - 너무 별로예요

Desiree

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Check in was fine. The bathroom was dirty altho it said it was sanitized and clean. Then come to find out upon waking up there was ants everywhere. We even got breakfast that morning and then had to throw it away bc there were ants all over the food. Upon checking out the there were two guys at the counter who didn’t even look like they wanted to be there and when I brought up the bugs and being displeased he said ok. Sorry. That was it. Nothing about trying to make anything better. Then the lady next to me heard me and she brought up that she had to switch rooms bc she had bed bugs. I am livid. 142$ spent and I should have picked the 60$ hotel bc it would have prolly been cleaner and the attendants honestly would have probably cared more. I will never recommend this hotel to anyone. Absolutely no customer service. Honestly all the attendants I seen were more worried about being on the phone than the actual customers. I want half of my money back or all of it. I am not happy.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 28일
Thank you for your all 10 review of your stay with us. We are so happy that you enjoyed our hotel and we looking forward to having the opportunity to host you again.

10/10 - 훌륭해요

Rita

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 28일
Hi Rita,Thank you for your all 10 review of your stay at the Comfort Inn & Suites Streetsboro/Kent. We look forward to having the opportunity to host you again in the future!

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff were very friendly. Reasonsble price and comfortable stay. Convenient to where I needed to be. Would use this location again.
2023년 9월에 3박 숙박함
답변 제공: GM 님, 2023년 9월 20일
Hi Michael,Thank you for taking the time to review your stay at the Comfort Inn & Suites Streetsboro. We are so happy to see that you enjoyed your time with us and hope to see you again in the future.

2/10 - 너무 별로예요

Cody

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 20일
Good Morning Cody,We are very sorry to see your 1 star review of your recent stay with us. As noted by other reviews we don't typically see a 1 star review and would like further details on any issues you experienced during your stay so we can work to rectify them. Thank you

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Overall, the place was clean, updated, and adequate. The only issue we faced was that our room SEVERELY smelled of smoke and wet ashtray. We went down and asked the desk if we got the wrong room due to the nature of the room smelling like my smoker-grandmother's living room, and they could care less. Other than that, there were no other issues.
2023년 9월에 3박 숙박함
답변 제공: GM 님, 2023년 9월 20일
Good Morning,Thank you for your feedback regarding your recent stay with us and for bringing this to our attention. We do hope that you will consider giving us another chance to provide you with an excellent stay the next time you are in Streetsboro

10/10 - 훌륭해요

Lawrence

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice , close to restaurants and shopping centers
2023년 8월에 2박 숙박함
답변 제공: GM 님, 2023년 9월 20일
Good Morning Lawrence,Thank you for your all 5 review of your stay at the Comfort Inn & Suites! We look forward to seeing you again the next time you are in Streetsboro

10/10 - 훌륭해요

Jessica

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great Stay - family weekend
We planned a last minute family adventure and this location was optimal between our final destination and family. The staff was courteous, kind and accommodating. Not crowded and very easy to get to from the main road.
2023년 9월에 1박 숙박함
답변 제공: GM 님, 2023년 9월 20일
Good Morning Jessica,Thank you for your all 10 review! We hope to see you again the next time you are in Streetsboro.