외관

마이크로텔 인 앤드 스위트 바이 윈덤 노스 캔턴 여행 후기

2 out of 5

이용 후기

7.8

좋아요

평점 10 - 훌륭해요. 999개 이용 후기 중 357개" "
평점 8 - 좋아요. 999개 이용 후기 중 340개" "
평점 6 - 괜찮아요. 999개 이용 후기 중 163개" "
평점 4 - 별로예요. 999개 이용 후기 중 83개" "
평점 2 - 너무 별로예요. 999개 이용 후기 중 56개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.6/10

편의 시설/서비스

8.2/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Scott

가족 여행
좋아요: 청결 상태, 직원 및 서비스
The people who run it are nice.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 22일
Dear Scott, What a wonderful burst of positivity to start our day! We couldn't help but grin ear to ear when we read your delightful review! Your generous 5-star rating is music to our ears, and knowing that our team's friendliness left a lasting impression warms our hearts.

10/10 - 훌륭해요

JOHN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 18일
Dear John, Wow, a perfect score! We're thrilled you had such a wonderful experience during your stay with us. Your 5-star rating speaks volumes, even without a comment! We hit the mark in providing you with a top-notch experience.Your satisfaction means the world to us, and we're delighted that we could make your time with us memorable. If there's ever anything we can do to elevate your next stay even further, don't hesitate to reach out.Here's to many more fantastic stays with us in the future! Cheers!

10/10 - 훌륭해요

Zipporah

연인과의 여행
좋아요: 편의 시설/서비스
It was very clean. Front desk was nice. No complaints. I would go back again.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 15일
Dear Zipporah, What a delight to stumble upon your glowing review! We're absolutely thrilled to hear that your stay with us was nothing short of exceptional. A perfect 5 out of 5 rating? Now, that's music to our ears! Cleanliness is our pride and joy, and it's fantastic to know that it met your expectations. Our front desk team is all smiles knowing they left a positive impression on you. Your satisfaction is our top priority, and we can't wait to welcome you back for another fantastic stay.

2/10 - 너무 별로예요

Harold

가족 여행
The bed was the hardest I ever slept on. Ached all the next day.This Microtel was one of the cheapest decorative ones I have stayed at. Always try to stay at a Microtel but won’t stay at this one again.
2024년 4월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 15일
Dear Harold,I'm truly sorry to hear about your discomfort during your stay with us. It's disappointing to learn that the firmness of the bed did not meet your expectations, resulting in a restless night and discomfort the following day. Our aim is always to provide a comfortable and enjoyable experience for our guests, and it's disheartening to hear that we fell short in this aspect. Your feedback is invaluable to us, and we will certainly address the issue with the bed's firmness to ensure future guests have a more restful sleep. We sincerely hope to have the opportunity to welcome you back in the future and offer you a more comfortable stay that reflects the high standards we strive for.

8/10 - 좋아요

Rostystav

2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 4월 6일
Hi Rostystav,Thank you for taking the time to share your experience with us. We appreciate your positive rating and are delighted to hear that you had an overall satisfactory stay. Our team works hard to provide a comfortable and enjoyable environment for our guests, and we're pleased to see that reflected in your feedback. If you have any specific comments or suggestions on how we can further enhance your experience, we would love to hear them. We look forward to welcoming you back in the future.

8/10 - 좋아요

James 님, masontown

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
this property was fine and a good value
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 17일
Hi James,We're delighted to hear that you found our property satisfactory and a good value during your stay. Providing our guests with a comfortable and affordable experience is always our priority. We appreciate your positive feedback and hope to welcome you back for another enjoyable stay in the future. Thank you for choosing our hotel for your accommodation needs.

8/10 - 좋아요

Traci

2024년 3월에 9박 숙박함
답변 제공: Guest Relations Management 님, 2024년 4월 3일
Hi Traci!It makes us happy that you gave your stay with us a good 4 out of 5! Even though you didn't say anything specific, your good review says a lot. Thank you for shopping with us, and we hope to see you again soon for another great experience. We want you to be happy, and we're here to make sure that every visit goes above and beyond what you expect. We're glad you picked our hotel.

8/10 - 좋아요

Arlo

좋아요: 청결 상태, 직원 및 서비스
We had a very good set everything was great, only three little inconveniences. One there was no drain stopper in the bathroom sink. Two you could hear people walking on the floor above us. Three the light shown in above the curtains making the room overly bright for quality sleep.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 13일
Hi Arlo,Thank you for sharing your experience with us. We're truly sorry to hear about the inconveniences you encountered during your stay. Rest assured, your feedback is incredibly valuable to us, and we're committed to ensuring that every aspect of your stay is enjoyable. We apologize for the absence of a drain stopper in the bathroom sink and for any disturbance caused by noise from the floor above. Additionally, we understand the importance of a restful night's sleep and will address the issue of excessive light shining into the room. We'll take immediate steps to investigate and resolve the drainage issues with the shower and sink to enhance your comfort in the future. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a flawless stay. Have a wonderful day!

6/10 - 괜찮아요

AJ

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Kind of noisy area/ could hear a lot of surroundings from the room. Room was pretty clean and beds comfortable. Towels seemed very old but clean. Breakfast was not great. Coffee was horrible. Decent nights stay for the price. I do not plan to be back. Overall looks like the small staff keeps the place clean and running. It does seem the owner/management company cuts costs every way possible, keeping the nightly rate low.
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 13일
Dear AJ,I'm truly sorry to hear about your experience during your stay. We understand how important a peaceful environment is for a good night's rest, and I apologize for any disturbance you encountered due to noise. Your feedback about the towels and breakfast is noted, and we'll certainly address these issues to ensure a more enjoyable experience for future guests. While we strive to maintain affordability, we also aim to provide quality service and amenities. Your insights are invaluable as we continuously work towards improving our standards. We sincerely hope you reconsider and give us another chance to exceed your expectations in the future. Thank you for sharing your thoughts with us.

10/10 - 훌륭해요

Arlene

2024년 3월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 30일
Hi Arlene,Thank you for being our guest with us and taking the time to share. We always want to provide our guests with a comfortable stay, and a rating like yours serves as encouragement to all of us. It was our pleasure accommodating you, and we look forward to welcoming you back soon.

8/10 - 좋아요

Ali

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Nice place
2024년 3월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 3월 10일
Hi Ali,We're delighted to hear that you found our hotel to be a nice place. Providing a pleasant experience for our guests is always our top priority. We strive to maintain high standards of comfort and service to ensure each guest's satisfaction. Thank you for your positive feedback, and we hope to welcome you back for another enjoyable stay in the future.

6/10 - 괜찮아요

Melissa

가족 여행
좋아요: 청결 상태
Sit right off the interstate so very loud traffic
2024년 2월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 2월 25일
Hi Melissa,We regret to hear about your experience with the traffic noise. While we understand your concerns, we strive to provide comfortable accommodations for all our guests. Our location near the interstate offers convenience for travelers, but we apologize if this resulted in any inconvenience during your stay. Your feedback is valuable to us, and we'll use it to explore ways to minimize disruptions for our guests in the future.

4/10 - 별로예요

Andrea

2024년 2월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 3월 21일
Dear Andrea,We're truly sorry to hear about your experience during your recent stay with us. Your feedback is invaluable in helping us understand where we fell short and how we can improve. We aim to provide exceptional service and comfort to all our guests, and it's clear we didn't meet your expectations this time. If there are specific issues you encountered that you'd like to discuss further, please don't hesitate to reach out to us directly. We sincerely hope to have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.

8/10 - 좋아요

Marisa

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
It was a clean hotel that was close to a seminar I was taking. The price was right but I didn’t love the way the room had lights that were directly above the bed instead of on the night stand. It made reading/writing hard to do in bed with such harsh lighting. I also hated the mirror that spanned the entire backside of the wall in front of the bed, it was creepy. Things I did appreciate, the hotel was clean, it had a cute little window cushion/pillow for extra seating, and the staff was friendly. Overall it was good for a one night stay but it wouldn’t be my first choice next time.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 1월 27일
Hi Marisa,We appreciate your detailed review and thank you for choosing our hotel for your recent stay. We apologize if the lighting placement and the mirror design did not align with your personal preferences. However, it's important to note that these elements are the aspects of Wyndham's room design. We value your input and will certainly take your feedback into consideration as we strive to enhance our guests' experiences. We're delighted to hear that you found our hotel clean, enjoyed the window cushion, and encountered friendly staff during your stay. Your insights are valuable, and we hope to have the pleasure of hosting you again in the future.

8/10 - 좋아요

Cathleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 23일
Hi Cathleen,We were thrilled to see your fantastic 8 out of 10 rating for your recent stay with us! Your feedback means the world to us, and we're overjoyed to know you had a positive experience. While we would love to hear more about your stay to make it a perfect 10, we understand that sometimes brevity speaks volumes. It's our utmost priority to ensure our guests feel comfortable and satisfied, and your positive rating is a testament to our efforts. We can't wait to welcome you back for another remarkable experience, and if there's anything specific you'd like to share in the future, we're all ears!

8/10 - 좋아요

Victoria

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value!
This was a great option for a quick rest. The room was clean, the water was warm and the service was friendly. The only thing was the walls were pretty thin and we could hear the people above stomping around. For the price we got a suite which had microwave, mini fridge and wet bar. Spacious and comfortable. It is right of the highway so their is some "ambient" noise from that as well.
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 19일
Hi Victoria,We're thrilled to hear that you had a fantastic stay with us! It warms our hearts to know that you found our rooms clean, the water warm, and our service friendly – exactly the kind of comfort and hospitality we strive to provide. We're delighted you opted for our suite, equipped with a microwave, mini fridge, and wet bar, making your stay not just comfortable but also convenient. We appreciate your feedback about the thin walls and the ambient noise from the highway, and we'll certainly look into how we can make improvements in those areas. Despite these minor hiccups, we're delighted you enjoyed the spaciousness and overall comfort of your stay. We can't wait to welcome you back for another restful experience!

10/10 - 훌륭해요

Dexter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 18일
Hi Dexter!Wow! We are absolutely thrilled to see that you gave us a perfect rating! Your satisfaction is our greatest reward, and we're over the moon that you had such a fantastic experience with us. While we would have loved to hear more about your stay, the fact that you didn't have any specific comments indicates that everything met or even exceeded your expectations. We're delighted to have played a part in making your time with us enjoyable, and we can't wait to welcome you back for another amazing experience. Your perfect score has put a smile on our faces, and we're committed to keeping that positive vibe alive for your future visits!

10/10 - 훌륭해요

LYNN ALAN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 17일
Hi Lynn,We're absolutely thrilled to receive your perfect rating! Your satisfaction is our top priority, and we're delighted to know that your experience with us met or exceeded your expectations. We understand that sometimes a perfect stay leaves you speechless, and we appreciate your decision to share your positive vibes with us. Our team works tirelessly to create memorable experiences, and your feedback fuels our passion. We look forward to welcoming you back for another flawless stay, filled with the same warmth and excellence that you've come to expect from us. Cheers to creating more wonderful memories together!

8/10 - 좋아요

Janice

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 17일
Dear Janice,Thank you for taking the time to share your feedback with us. We appreciate your 8 out of 10 rating, and while we're pleased to see that you had a positive overall experience, we also understand that there might be areas where we can improve. Your satisfaction is our top priority, and we would love to hear more about your stay to better address any concerns or suggestions you may have. Our goal is to provide a seamless and enjoyable experience for every guest, and your insights are invaluable to us. Please feel free to reach out to our guest relations team so that we can ensure your next visit exceeds your expectations. Thank you for choosing our hotel, and we look forward to the opportunity to welcome you back.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 16일
Hi Angela!Wow, a perfect 10 out of 10! Your stellar rating has filled our hearts with joy and gratitude. We're absolutely thrilled to hear that you had such a fantastic experience during your stay. While your concise comment speaks volumes, we'd love to express our sincere appreciation for choosing our hotel. Our team works tirelessly to ensure every guest feels the warmth of hospitality and enjoys a seamless stay. Your positive feedback motivates us to continue delivering exceptional service. We can't wait to welcome you back for another unforgettable experience. Cheers to creating more wonderful memories together!

10/10 - 훌륭해요

Glen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2024년 1월 13일
Hi Glen,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

6/10 - 괜찮아요

Brock

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Small
Didn't realize microtel meant a micro hotel. Also no hot water for breakfast. Otherwise it was ok
2024년 1월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2024년 1월 9일
Dear Brock,Thank you for sharing your thoughts on your recent stay with us. We apologize for any confusion regarding the size of our accommodations, and we understand the importance of clear communication. We regret that the absence of hot water for breakfast impacted your experience. Your feedback is crucial, and we will address this issue promptly to ensure it doesn't recur. Despite these challenges, we're glad to hear that overall your stay was satisfactory. We appreciate your understanding and hope to welcome you back, providing a more comfortable and seamless experience in the future.

6/10 - 괜찮아요

Francine

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
Breakfast selection stale and very limited
2023년 12월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 30일
Dear Francine, Thank you for taking the time to share your feedback with us. We genuinely appreciate your insights, and we sincerely apologize for any inconvenience you experienced with the breakfast selection. Our commitment to providing a delightful stay is of utmost importance, and your comments will be instrumental in helping us enhance our offerings. Rest assured, we are actively addressing the issue to ensure a more varied and fresh breakfast experience for our guests in the future. We value your patronage and hope to have the opportunity to welcome you back for an improved stay that exceeds your expectations.

10/10 - 훌륭해요

Robert

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 28일
Dear Robert, We're elated to receive your fantastic 5 out of 5 rating! Your succinct review speaks volumes, and we're overjoyed that you had such a wonderful experience during your stay with us. It's like receiving a high-five in the form of stars! We strive to create memorable and seamless experiences for our guests, and your positive feedback is a testament to our team's dedication. We're delighted to have exceeded your expectations, and we can't wait to welcome you back for another outstanding stay. Here's to more five-star moments and creating lasting memories together!

6/10 - 괜찮아요

Victor

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
I was charged and additional $50 fee when i checked in. I don't know if it was for possible accidentals or what but it was unexpected.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 27일
Dear Victor,Thank you for taking the time to share your feedback with us. We genuinely appreciate your stay at our hotel and value your input. We apologize for any confusion regarding the additional 50 fee charged upon check-in. We understand how unexpected charges can be frustrating, and We want to assure you that we take this matter seriously. The fee is typically in place as a precaution for incidentals, and we're sorry if this was not communicated clearly. Your satisfaction is our priority, and we will review our communication processes to ensure that such situations are better explained in the future. We appreciate your understanding and hope to have the opportunity to welcome you back for an improved experience.

10/10 - 훌륭해요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Cute and nice
Front desk went above and beyond to help. Everything was clean and the prices was reasonable. In stayed one night and that mini room was cute with everything you need and a comfortable bed, I could hear people walking above and outside talking outside the room. The bathroom fan and tv helped with that issue. I slept like a baby.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 21일
Hi Angela,What a pleasure it is to read your delightful review! We're over the moon to hear that our front desk team exceeded your expectations and made your stay extra special. It warms our hearts to know you found our mini room adorable and well-equipped, creating a cozy haven for your night with us. It's great to hear that our thoughtful additions like the bathroom fan and TV ensured you had a peaceful and restful sleep, even with the hustle and bustle outside. Your kind words are the best reward for our efforts, and we can't wait to welcome you back for another sweet night's sleep. Safe travels until we meet again!

10/10 - 훌륭해요

Maria

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 12월 17일
Hi Maria,Thank you for being our guest. Our top priority is for you to have an enjoyable stay, and from your high rating, we are pleased to have exceeded your expectations. It was a pleasure hosting you, and we look forward to welcoming you again soon.

10/10 - 훌륭해요

Brandon

출장 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 17일
Hello Brandon,Thank you for choosing our hotel for your recent stay. We are delighted to hear that you had a fantastic experience with us. If you have any further feedback or if there is anything else we can assist you with, please feel free to reach out to us directly. We hope to welcome you back soon for another wonderful stay.

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price and location, five stars. Clean, staff were helpful. Only negative is that the walls are a bit thin...could hear next door clearly. Otherwise, great experience.
2023년 12월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 8일
Dear David,What a pleasure it is to receive your fantastic review! We're thrilled to hear that you found our hotel to be a five-star gem in terms of both price and location. It warms our hearts to know that our dedicated staff made your stay even more enjoyable, and we appreciate your kind words about the cleanliness of our accommodations.We do understand that the thin walls posed a slight challenge during your visit, and we sincerely apologize for any inconvenience caused. Rest assured, we'll certainly look into ways to address this issue and enhance the overall soundproofing of our rooms.

2/10 - 너무 별로예요

Mary

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스
Bugs found in bed and bathroom
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 6일
Dear Mary,We deeply appreciate the time you took to share your feedback with us, and we sincerely apologize for the inconvenience you experienced during your stay. Your comfort and satisfaction are our top priorities, and it is disheartening to learn that bugs were found in both the bed and bathroom. Please know that we take such matters seriously, and our dedicated team is already addressing this issue to ensure a swift resolution. We understand how unsettling this must have been for you, and we genuinely regret any discomfort it may have caused. Rest assured, we are implementing additional measures to enhance our pest control procedures and prevent any recurrence. We would be grateful for another opportunity to welcome you back and provide the exceptional experience we strive to deliver. Your insights are invaluable, and we are committed to making the necessary improvements to regain your trust in our hospitality.

4/10 - 별로예요

Thomas

연인과의 여행
좋아요: 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스, 편의 시설/서비스
Vending machine took my money and i was not able to make a section. Front desk employee said he would have to call the vending company in the morning. He was not able to refund my $5. Checked in the morning with him. He said they were coming sometime later today, seemed to be bothered by me asking. Not putting too much hope in getting my money back, more of a principle thing.
2023년 12월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 12월 5일
Dear Thomas,We sincerely apologize for the inconvenience you experienced during your stay at our hotel. It deeply saddens us to hear about the issue with the vending machine and the challenges you faced in attempting to retrieve your money. We understand how frustrating such situations can be, and we regret any inconvenience caused. We value your feedback, and we will certainly address this matter with our staff to ensure better communication and prompt resolution in the future. Our commitment is to provide a seamless and enjoyable experience for all our guests, and we appreciate your patience as we work towards resolving this matter. Please know that your concerns have been heard, and we are taking steps to prevent such occurrences in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you back for a more positive experience.

10/10 - 훌륭해요

donna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean
2023년 11월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 24일
Hi Donna!Thank you so much for taking the time to share your experience with us! We're absolutely delighted to hear that you enjoyed your stay and gave us a perfect 5 out of 5 rating. Our team takes great pride in maintaining a clean and welcoming environment for our guests, and it's wonderful to know that our efforts have contributed to your positive experience. Your feedback is truly appreciated, and we hope to have the pleasure of hosting you again in the future. Safe travels and warm regards!

6/10 - 괜찮아요

Anita

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The property was clean , the rooms were very cozy, beds are very uncomfortable . The front desk check in was good, we had issues with our room the person next to us had traffic come and go all night, lots of noise. Noone at front desk to help. Felt unsafe NEXT DAY i called to get room moved the assured me the person next to me would not be returning. Second night we got sleep.
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 13일
Dear Anita,Thank you for taking the time to share your experience with us. We are delighted to hear that you found our property clean, and the rooms cozy. Your feedback regarding the uncomfortable beds is duly noted, and we apologize for any inconvenience caused.We sincerely regret the disturbance you encountered with the noise from the neighboring room. It is disheartening to learn that the front desk was not readily available to address your concerns initially, causing you to feel unsafe. We understand the importance of a good night's sleep and are glad that the situation was resolved on the second night after you reached out. Please know that your comfort and safety are our top priorities, and we appreciate your patience.

10/10 - 훌륭해요

Nicole

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful. Great location, off the main roads. Easy check-in and checkout. No complaints!
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 8일
Hi Nicole!We're absolutely thrilled to hear that our staff's friendliness and assistance made your stay enjoyable. It warms our hearts to know you appreciated our quiet, off-the-main-roads location and that the check-in and checkout processes were a breeze for you. Your feedback truly makes our day, and we can't wait to welcome you back with open arms for another complaint-free stay!

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 8일
Hi David!We are pleased to see that you gave us a flawless five stars! Your unspoken appreciation is very telling, and we are delighted that your stay lived up to your expectations. Providing an excellent experience is always our delight, and we look forward to having you return for another wonderful visit. Our greatest pleasure is knowing that you are satisfied, and we look forward to exceeding your expectations once again on your next visit.

10/10 - 훌륭해요

Hilda

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel is amazing. I always stay here. Staff is like family. Super clean. Great customer service.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 5일
Hi Hilda!Thank you so much for your heartwarming review! We are absolutely delighted to hear that you consider us your home away from home and that our staff has become like family to you. We take great pride in maintaining a clean and welcoming environment, and your continued loyalty means the world to us. We can't wait to welcome you back for your next visit. Your kind words motivate us to keep providing top-notch customer service and ensure your stay is always amazing. See you soon!

10/10 - 훌륭해요

Micah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This hotel was exceptionally clean and quiet. It was also convenient to shopping and restaurants. Great rates as well.
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Management 님, 2023년 11월 1일
Hi Micah!Thank you so much for your wonderful 5-star review! We're delighted to hear that you had such a fantastic experience during your stay with us. Our team takes great pride in maintaining a clean and peaceful environment for our guests, and we're thrilled to know you found it exceptional. It's also great to hear that our convenient location and competitive rates added to your positive experience. We appreciate your kind words and look forward to welcoming you back on your next visit. Your feedback energizes our commitment to providing the best possible service!

10/10 - 훌륭해요

Brandon

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
I stay here 2-3 nights a week. The beds are very comfortable, the rooms are very clean, the whole place is very clean. The front desk people are extremely nice.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 30일
Dear Brandon,Thank you for your glowing 10 out of 10 rating and for being such a loyal guest and staying with us. We're very happy to hear that our comfy beds and clean rooms have made your stays with us so enjoyable. Our team works tirelessly to maintain the highest level of cleanliness throughout the hotel, and it's great to know it's paying off. It's fantastic to hear that our commitment to maintaining a spotless atmosphere for our visitors is acknowledged. We'll be sure to share your kind words with our front desk team; they'll be delighted to hear that their friendliness has left a lasting impression. We can't wait to welcome you back for another exceptional stay soon!

10/10 - 훌륭해요

PETER G

연인과의 여행
좋아요: 편의 시설/서비스
Clean friendly and beside Cracker Barrel the parking was very convenient and safe the room was done by maid service with top notch details
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 30일
Hi there Peter!Thank you for leaving your five star rating of our hotel. Our dedicated housekeeping team takes pride in their work, and it's great to know that their attention to detail didn't go unnoticed. We're also delighted that you found our location convenient, right next to Cracker Barrel. We hope to welcome you back for another top-notch stay in the future. Your comfort and satisfaction are our top priorities. Thank you again for your feedback and kind words regarding the five star service and accommodations that you received during your most recent stay with us! We look forward to the next!

10/10 - 훌륭해요

Bryant

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 26일
Hi Bryant,Thank you so much for the perfect 10 out of 10 rating! While we wish we had the opportunity to hear more about your stay, we're thrilled to see that you had such a fantastic experience at our hotel. Your satisfaction is our top priority, and we hope to welcome you back in the future to provide you with an even more memorable stay. If there's anything specific you loved about your visit or any suggestions you'd like to share, we'd be delighted to hear from you.

8/10 - 좋아요

rahim

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
its budget-friendly pricing, making it a good option for cost-conscious travelers. The hotel is in North Canton, which can be convenient for travelers with business in the area or visiting the nearby Akron-Canton Airport. Cons: Basic Amenities: The amenities offered are usually basic, so don't expect luxurious features.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 24일
Dear Rahim,We value your opinion and are happy to learn that you found our affordable price to be a benefit to your trip. We are happy to offer value to budget-conscious tourists since we recognize that they frequently seek it.However, we take your feedback about our basic amenities seriously, and we'll certainly consider how we can enhance our offerings to better meet the needs of our guests. Your input helps us strive for continuous improvement, and we hope to welcome you back in the future to provide an even more comfortable and enjoyable stay.

8/10 - 좋아요

PETER G

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Canton n inn is extremely manicured and clean Danny at service counter knows all aspects The room is very clean and well set out
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Management 님, 2023년 10월 24일
Hi Peter,We value your feedback and the effort you put into providing it. It makes us happy to know that Danny at the front desk gave you helpful guidance and help during your stay. We take great pleasure in keeping our rooms up to the greatest standards of comfort and cleanliness, so we're overjoyed that your accommodation lived up to your expectations. despite the fact that you gave us a 4 out of 5, we constantly aim to do better, and your suggestions are really helpful to us in doing so. We sincerely thank you for coming to see us and hope to see you again soon. Please feel free to get in touch if you have anything more to say.

10/10 - 훌륭해요

Stephanie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 20일
Dear Stephanie, Thank you for taking the time to leave a high rating for your stay. We appreciate your feedback, and we're delighted to know you had a positive experience with us. If you ever have any specific comments or suggestions, please feel free to share them. We look forward to welcoming you back in the future.

8/10 - 좋아요

Dennis

2023년 10월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 20일
Dear Dennis, Thank you for rating your stay with us. We appreciate your feedback, and we're glad to see that you had a positive experience. If you ever have any specific comments or suggestions to share, please don't hesitate to let us know. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything went well. Staff is friendly and professional.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 12일
Dear Raymond, We're thrilled to hear that everything went smoothly during your stay! Our friendly and professional staff is dedicated to ensuring a positive guest experience. Your kind words are greatly appreciated, and we look forward to hosting you again in the future. Thank you for choosing Microtel Inn & Suites by Wyndham North Canton.

8/10 - 좋아요

Linda 님, Bridgeton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Cleanness coming through the front exits the staff was great the room smells fresh the bed linens spell fresh everything was worth my stay😃
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 9일
Dear Linda, We're thrilled to hear about your positive experience during your stay at Microtel Inn & Suites by Wyndham North Canton! It's wonderful that you found our hotel clean, with a fresh room and bed linens, and that our staff provided great service. Your satisfaction and comfort are our top priorities, and your feedback is greatly appreciated. We're delighted to have had you as our guest, and we look forward to welcoming you back with the same level of excellence on your next visit. Thank you for choosing our hotel!

10/10 - 훌륭해요

Gary W

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 8일
Dear Gary, We are happy to know that you had a great experience during your stay with us! Providing exceptional service and a memorable stay for our guests is our utmost priority. Your positive feedback is truly appreciated and serves as motivation for our team to continue delivering outstanding hospitality. We look forward to welcoming you back in the future for another wonderful experience. Thank you for choosing Microtel Inn & Suites by Wyndham North Canton!

10/10 - 훌륭해요

Coby

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean room with a comfortable bed, front desks staff friendly and professional. Would stay here again when in the area.
2023년 10월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 7일
Dear Coby, Thank you for taking the time to share your positive experience with Microtel Inn & Suites by Wyndham North Canton! We're delighted to hear that you enjoyed a clean room with a comfortable bed during your stay. Our friendly and professional front desk staff take pride in providing excellent service, and it's fantastic to know that they left a positive impression on you. We look forward to welcoming you back when you're in the area again, and we'll strive to make your next stay just as pleasant and comfortable as this one. Safe travels, and see you soon!

10/10 - 훌륭해요

Bri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 10월 5일
Dear Bri, We are thrilled to hear that you had a positive experience during your stay with us at Microtel Inn & Suites by Wyndham North Canton. Your satisfaction is our utmost priority, and we are delighted that we were able to meet your expectations. Our team strives to create a memorable and enjoyable stay for our guests, and your feedback reinforces our commitment to delivering exceptional service. We can't wait to welcome you back in the future for another wonderful experience. Thank you for choosing us as your hospitality destination!

10/10 - 훌륭해요

Donna

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent, as always.
We have stayed at this hotel a few times in the past. Always clean and very good service.
2023년 9월에 2박 숙박함
답변 제공: Guest Relations Specialist 님, 2023년 9월 27일
Hi Donna, We sincerely apologize for the unacceptable conditions you encountered during your stay, as this does not reflect the standard of service we aim to provide. We are deeply concerned about the issues you raised, and we will conduct a thorough investigation to ensure such lapses do not recur. Cleanliness and comfort are of utmost importance to us, and we will take immediate steps to address the issues in the room. Your feedback is invaluable in helping us improve, and we deeply regret the inconvenience you and your wife experienced. We understand your decision to leave after one night and would like to make amends. Please contact our customer service team so that we can discuss appropriate compensation and ensure a more positive experience should you consider staying with us again in the future. Your comfort and satisfaction are our top priorities.