BBQ/피크닉 공간

올버니 홀리데이 파크 여행 후기

2 out of 5
올버니 홀리데이 파크
550 Albany Highway, McKail, WA

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 52개 이용 후기 중 10개" "
평점 8 - 좋아요. 52개 이용 후기 중 16개" "
평점 6 - 괜찮아요. 52개 이용 후기 중 17개" "
평점 4 - 별로예요. 52개 이용 후기 중 3개" "
평점 2 - 너무 별로예요. 52개 이용 후기 중 6개" "

6.8/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Chama-Kwan

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to go unwind and relax. Lovely family atmosphere. The cabins are cosy with plenty of sleeping space. Bbq area and playground for the kids in a safe secure environment. Highly recommend this place for a family holiday.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 30일
Hi Chama-Kwan, we are so glad you enjoyed your stay with us. We hope to see you again in the future. Thankyou Park Management

2/10 - 너무 별로예요

Michelle

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스
Unfortunately I will never ever stay here again! It was smelly and dirty. Kettle was gross and went to Kmart to buy a new kettle and cups, as the ones there were disgusting. Gas was not checked, so we had no gas and therefore had no hot water. Towels, curtains and bedding were also dirty and smelly. Thank goodness we brought our own bedding with us. Advertised wifi, but no wifi available. There were cobwebs everywhere, floors were dirty. Only one toilet roll supplied, missing bathroom basin plug.BBQ’s were disgusting and I refused to cook on it, as it would be a health hazard. I wouldn’t even stay here as a last resort. Extremely disappointed!
2023년 6월에 5박 숙박함
답변 제공: manager 님, 2023년 7월 6일
Im sorry about your bad experience, new managers have recently taking over the park and we have placed the parks condition as our top priority, these issues must have occurred before our arrival as im unaware of any cabins out of gas.

4/10 - 별로예요

Chris

좋아요: 직원 및 서비스
Needs a freshen up. Old odour. very small. like something from the "70's
2023년 3월에 1박 숙박함

8/10 - 좋아요

Syd

좋아요: 청결 상태, 직원 및 서비스
2022년 9월에 1박 숙박함

6/10 - 괜찮아요

Penny

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Simple yet homely accomodation
2022년 7월에 1박 숙박함
답변 제공: Cheryl 님, 2022년 8월 21일
Thank You Penny

2/10 - 너무 별로예요

Claire

연인과의 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Will never come back to this place
2022년 2월에 2박 숙박함
답변 제공: . 님, 2022년 3월 24일
Thank You for your Review.

6/10 - 괜찮아요

Dineshu

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2021년 12월에 4박 숙박함

6/10 - 괜찮아요

Aries

별로예요: 청결 상태
2021년 10월에 3박 숙박함
답변 제공: . 님, 2022년 3월 24일
Thank You for your review.

6/10 - 괜찮아요

Dianne

2021년 9월에 3박 숙박함
답변 제공: Jess 님, 2022년 3월 24일
Thank you for your review.

2/10 - 너무 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
There is an acute ant problem in the chalets within this property, there wasn’t any plug supplied for the bathroom basin & the TV was continually pixelated & was unwatchable.
2021년 3월에 3박 숙박함
답변 제공: Jess 님, 2022년 3월 24일
Thank you for your review. We have resolved the issue with the ants. We are now under new management

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff were friendly and helpful. Cabin was filthy, run down and horrible.
2021년 3월에 1박 숙박함
답변 제공: Jess 님, 2022년 3월 24일
Thank you for your Review. We are now under new management.

2/10 - 너무 별로예요

실제 이용하신 고객

아이를 동반한 가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We paid $100 more than the other families who booked the same accomodation via Agoda website. Boo for wotif! We arrived at 4pm and room wasn’t even ready. We had to wait 3 more hours for the room! By the time we checked in, it was 7pm. No compensation whatsoever given. There 6 families altogether who stayed at the accomodation. 2 families got a newer cabin which was decent enough. The other 4 families including us got the older cabins. Old flooring, old furniture, old ceiling and the shower was horrible too. There was almost no hot water. It only pump 4 times and it lasted 2 minutes everytime the hot water was pumped. The entire place badly needs an upgrade. We wouldn’t recommend it at all. Also, use Agoda for booking not Wotif!
2021년 1월에 4박 숙박함
답변 제공: Jess 님, 2022년 3월 24일
Very sorry to hear you stay with us wasn't great. We are now under new management.

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
After driving for 5 hours when we got to out accomodation noticed dust was every where and floor was covered in sand, my partner had to sweep the whole place first, fridge was turned off when we open the door it stank the while place and the Small cart of milk was off, the lighter for the cooking gas was not working luckily we has a match box with ours, the toilet roll holder was broken, unit lost its power three times While were were staying and the list goes on over all we very very disappointed with our stay.
2020년 12월에 5박 숙박함
답변 제공: . 님, 2022년 3월 24일
Thank you for your review, we are very sorry your stay with us wasn't great. We are now under new management.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태
Room was unclean and smelt very bad bathroom floor was stained shower had mould and very bad smell.
2020년 2월에 1박 숙박함
답변 제공: Albany Holiday Park 님, 2020년 2월 19일
Thank you for your feedback. We are keen to look into this situation (no one should be staying in a dirty room) but unfortunately as you have reviewed anonymously we can't look up your booking. If you like, you can head to our website and leave your name (and cabin number if you can remember it). Were you able to see any staff member about this problem? If you choose to stay at any Acclaim Holiday Park again, feel free to head to the office and ask for assistance on any issue - our staff will do their best to fix it. Safe travels.

8/10 - 좋아요

Erika

좋아요: 직원 및 서비스
2019년 4월에 2박 숙박함
답변 제공: Graeme 님, 2019년 5월 15일
Thankyou for your review

10/10 - 훌륭해요

실제 이용하신 고객

2019년 4월에 2박 숙박함
답변 제공: Manager 님, 2019년 5월 22일
Thankyou for you feedback

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Manager helpful. Some furnishings tired no room on both sides of double bed to get in and out. Difficult for us oldies
2019년 4월에 3박 숙박함
답변 제공: Manager 님, 2019년 5월 22일
Thankyou for your feedback greatly appreciated

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
It was adequate for our needs the unit looked tired . No hand towel supplied.
2019년 2월에 2박 숙박함
답변 제공: Management 님, 2019년 6월 12일
Dear Guest, thank you for staying with us. Sorry to hear about the hand towels, your comments have been passed onto housekeeping. We look forward to seeing you again next time you're in town.

8/10 - 좋아요

Colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Budget Friendly- Cabin style- No frills-Comfortabl
3 couples in 3 small cabins was just right. We had roomenough in the kitchen for the 6 of us to play cards.
2019년 2월에 1박 숙박함
답변 제공: Management 님, 2019년 6월 12일
Dear Colleen, thank you for staying with us and for taking the time to leave feedback. Our cabins having everything in them to be self-contained. Glad you enjoyed your stay. We hope to see you again soon!

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 편의 시설/서비스
2019년 1월에 2박 숙박함
답변 제공: Management 님, 2019년 6월 12일
Thank you for your feedback.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 편의 시설/서비스
2019년 1월에 2박 숙박함
답변 제공: Management 님, 2019년 6월 12일
Thank you for your feedback.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
,.nice and quiet , good location very easy access. rooms very small for the price. bunk beds to small for teenages
2018년 12월에 7박 숙박함
답변 제공: Carol - Manager 님, 2019년 1월 10일
Thank you so much for your feedback. I must admit in some of our cabins the bunk beds are for children and not teenagers or adults. We love our beautiful and quiet location and we are so glad you enjoyed it also.

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Stay for 1 week in one of the Chalets ( Dec 26th - Jan 1st). The Chalet has a very nice space, queen main bedroom and one small bedroom with two bunkers. Very nice place to stay with the family, all good maintenance, accessible to the Albany town and attractions and very handy petrol station and shop across the road.
2018년 12월에 6박 숙박함
답변 제공: Carol - Manager 님, 2019년 1월 10일
Having a baker across the road who makes delicious pies is also a bonus although a bit of a temptation too! So glad you enjoyed your stay and we hope to see you again if you should come down our way.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fantastic spot very helpful and friendly staff ! Told us all the best places to go and see.
2018년 9월에 3박 숙박함
답변 제공: Carol - Manager 님, 2018년 10월 4일
Thanks for your feedback. When you love a place like we love Albany it makes the job really easy.

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 객실의 편안함
Nice setting, how ever the chalet was very dusty especially in the kids bunk room and the kitchen was grimy around the sink. The chalet was very worn and needed a bit of an update and a good wipe down and clean out but the staff were lovely and helpful.
2018년 6월에 2박 숙박함
답변 제공: Carol - Manager 님, 2018년 6월 12일
Thank you so much for letting us know your concerns. We are so sorry about the dust in your chalet. We had our hands full with a wind and dust storm just prior to the long weekend. No excuse though! We would love the opportunity to see you again in the future.

10/10 - 훌륭해요

colleen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
quiet stay
Very clean and nothing overlooked for a very comfortable stay for a short period of time would recommend to friends and would stay again
Cozy
답변 제공: Carol - Manager 님, 2017년 5월 2일
Thank you so much for your kind review Colleen. We're so glad you enjoyed your stay with us and hope that you will come and visit us again.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 11월 15일
Thank you so much for letting us know via a 5 out of 5 that you enjoyed your stay here with us in Albany. Hopefully you'll join us again if you venture back this way

8/10 - 좋아요

john 님, Rockhampton Queensland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Was in a good place as far as we were concerned.
Was good a good place with a happy manager. Met our needs a comfortale bed and room for our gear.
답변 제공: Carol - Manager 님, 2016년 11월 6일
Thank you for taking the time to let us know about your stay here. We are so centrally located and we do love being in Albany so we are happy to share that with our guests.

6/10 - 괜찮아요

Pete B 님, Geraldton, WA.

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Pleasant Holiday Location
Had an enjoyable long weekend stay. Studio chalet was typically compact & cosy. Decor etc is old & in poor condition & mould was clearly evident in the bathroom. But, the shower was hot & strong and the bed was very, very comfortable. Very quiet & beautifully scenic location. The reception staff were friendly, helpful and efficient. Enjoyed my stay but for the price, the chalet needs an update.
답변 제공: Carol - Manager 님, 2016년 9월 20일
Hi Pete, Thanks for taking the time to let us hear about your stay with us. We have recently taken the time to go through and address the issues with the mould in a couple of our cabins and we now have this under control. We do have a very quiet location and our yard staff work hard to maintain our lawns and gardens. We hope that you would come and stay with us again if you in Albany.

10/10 - 훌륭해요

Shakti 님, Australia - WA - Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Marcia 님, Australia - WA - Regional WA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Good, well equiped; Value: Could be better; Service: Professional, Respectful, Courteous; Cleanliness: Pleasant;

6/10 - 괜찮아요

Amanda 님, Australia - WA - Perth

좋아요: 직원 및 서비스
별로예요: 청결 상태
Unpacked, realized it was hot, dirty and small packed up and left. Didn't stay the night but lost our money. Extremely dissapointing.

6/10 - 괜찮아요

Trang 님, Australia - WA - Perth

별로예요: 직원 및 서비스
Facilities: Basic, Unpretentious, Modest; Service: Inferior, Bad, Awful, Cheated moneyinefficient; Called twice for them to confirm extra guest, they did not.

8/10 - 좋아요

Julie 님, Australia - WA - Regional WA

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
We asked for one double and 2 single beds but got 2 double beds and had to share a bed.

8/10 - 좋아요

Claudia 님, Germany

좋아요: 청결 상태, 직원 및 서비스

10/10 - 훌륭해요

Jodie 님, Australia - WA - Regional WA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설

8/10 - 좋아요

Lyn 님, Australia - NSW - Regional NSW

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Nice ; Value: Acceptable price; Service: Friendly; Cleanliness: Pristine; clothes dryer in laundry a little slow

8/10 - 좋아요

Paul 님, Australia - WA - Perth

좋아요: 청결 상태, 직원 및 서비스
Value: Economical; Service: Professional, Friendly, Courteous; Cleanliness: Pleasant; For a 5 berth cabin there really was no seating area other than the dining table and chairs. 2 uncomfortable wicker chairs were also in the cabin.

10/10 - 훌륭해요

helen 님, Australia - WA - Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Good; Value: Bargain; Service: Professional, Friendly, Courteous; Cleanliness: Spotless; The park is very well kept. Its also very quiet. It is a great location if you have been driving all day and dont feel like negotiating a new town.

8/10 - 좋아요

Rhonda 님, Australia - WA - Perth

좋아요: 청결 상태, 직원 및 서비스
Facilities: Basic; Value: Could be better; Service: Professional, Respectful, Courteous; Cleanliness: Pleasant; The park was easy to fine. convenient for what we wanted.

8/10 - 좋아요

Tracey 님, Australia - WA - Regional WA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Good; Value: Affordable; Service: Courteous; Cleanliness: Lovely;

6/10 - 괜찮아요

Peter 님, Australia - NSW - Newcastle

Facilities: Basic, Unpretentious, not suitable forlong stay; Value: Reasonable, i payed extra and moved; Service: Basic, Polite, needs review peop. polite; Cleanliness: just ok; the clothes dryer was broken the phone was broken the laundry toilet was broken

8/10 - 좋아요

Pierce 님, Australia - VIC - Melbourne

좋아요: 청결 상태

8/10 - 좋아요

David 님, Australia - WA - Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: No waiting in bathroom; Value: Great deal; Service: Friendly, Courteous; Cleanliness: Faultless;

6/10 - 괜찮아요

Tania 님, Australia - WA - Regional WA

좋아요: 직원 및 서비스
Facilities: Basic; Value: Reasonable; Service: Professional, Good, Friendly; Cleanliness: Tidy, Clean;

8/10 - 좋아요

David 님, Australia - NSW - Regional NSW

we were happy

10/10 - 훌륭해요

Quentin 님, Australia - WA - Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Above average; Value: Bargain; Service: Outstanding; Cleanliness: Immaculate;

2/10 - 너무 별로예요

paul 님, Australia - WA - Regional WA

별로예요: 청결 상태
Facilities: Basic; Value: Rip-off; Service: Basic; Cleanliness: Filthy, Grubby, very unclean ; I am ok with basic accomodation but but ther is no excuss for it being unclean

8/10 - 좋아요

Joel 님, Australia - WA - Fremantle

좋아요: 청결 상태, 직원 및 서비스

10/10 - 훌륭해요

DIANA 님, Australia - WA - Perth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Facilities: Nice ; Value: Bargain, A steal; Service: Professional, Courteous; Cleanliness: Spotless, Immaculate; I wished I stayed longer.