We stayed at Holiday Inn at 5050 Jefferson Street NE Albuquerque, NM twice recently. Tuesday, March 5, 2024 our room was on the second floor. Thursday, March 14, 2024 our room was on the third floor.
Your STAFF MEMBERS are "KEEPERS", absolutely wonderfully kind, patient, polite and totally dedicated to QUALITY, CUSTOMER SERVICE. Kudos to your late afternoon/early evening Front Desk Gentleman, Bar/Lounge/Restaurant Waitresses.
Your BEDS, PILLOWS and SHEETS are super comfortable!
The second floor appeared to have experienced the start of a re-fresh with Emergency EXIT signs added in the hallways at ankle height as well as over the doors.
Our third floor room was rough around the edges: broken lamp shades, an obviously worn shower floor and an old and moldy walk-in shower door/frame.