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슈어스테이 호텔 바이 베스트 엘버커키 미드타운 여행 후기

2.5 out of 5
슈어스테이 호텔 바이 베스트 엘버커키 미드타운
1635 Candelaria Boulevard Northeast, Albuquerque, NM

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 629개 이용 후기 중 178개" "
평점 8 - 좋아요. 629개 이용 후기 중 178개" "
평점 6 - 괜찮아요. 629개 이용 후기 중 115개" "
평점 4 - 별로예요. 629개 이용 후기 중 72개" "
평점 2 - 너무 별로예요. 629개 이용 후기 중 86개" "

7.4/10

청결 상태

7.8/10

직원 및 서비스

6.8/10

편의 시설/서비스

6.8/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

10/10 - 훌륭해요

Camryn

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dog friendly
2024년 3월에 3박 숙박함
답변 제공: Manager 님, 2024년 4월 12일
Hello Camryn,We appreciate your feedback about our hotel being dog-friendly. We strive to accommodate all of our guests, including their furry companions, to ensure a comfortable stay. If you have any further comments or suggestions, please feel free to reach out to our management team for further assistance.

4/10 - 별로예요

Sydnee

가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
Smells like cleaning products all throughout the hotel. Breakfast not the best but great staff
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 3일
Hello Sydnee, Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We will make sure to address the concerns you raised about the breakfast and the smell of cleaning products. Our team is committed to improving our guests' experience.

8/10 - 좋아요

Jeannine

가족 여행
좋아요: 직원 및 서비스
Housekeeping rarely came into our room even when we reminded them. TV reception was extremely poor.
2024년 3월에 6박 숙박함
답변 제공: Manager 님, 2024년 3월 29일
Hello Jeannine,We apologize for the inconveniences you experienced during your stay. Your feedback on housekeeping and TV reception will be shared with our team for improvement. If further assistance is needed, please reach out to our management team directly.

6/10 - 괜찮아요

DaLayna

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 편의 시설/서비스
The property wasn't horrible if you can get it cheap! But the place needs a better cleaning staff.
2024년 3월에 4박 숙박함
답변 제공: Manager 님, 2024년 3월 25일
Hello DaLayna,We appreciate your feedback and will address this with the team for improvement. Our aim is to provide a comfortable stay for all guests. Please don't hesitate to contact us directly with any further comments or concerns.

10/10 - 훌륭해요

Lily

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 4월 14일
Hello Lily,We are delighted to hear you had a fantastic stay with us! If you have any further comments or suggestions, please don't hesitate to get in touch.

10/10 - 훌륭해요

TRACI

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello TRACI,We are delighted to hear that you enjoyed your stay with us! Your comfort is our top priority, and we look forward to welcoming you back soon!

6/10 - 괜찮아요

Chalsea

2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 4월 9일
Hello Chalsea, We're sorry to hear your stay didn't meet your expectations. Please feel free to contact us directly with any specific feedback you'd like to share so we can address your concerns and improve our services.

4/10 - 별로예요

Iris

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room smelled like smoke, hairs in tub, shower didn't drain and filled up, rusty trim and stains, lumpy beds, dirty hallway floor, inedible breakfast even for my kids who love crappy hotel buffets. This place is a dive.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 17일
Hello Iris,We appreciate you taking the time to share your experience with us. We take all feedback seriously and will address the concerns you raised with our team to ensure a more positive experience for future guests. Your input is valuable to us as we strive to improve our services continuously.

6/10 - 괜찮아요

Lauren

가족 여행
It wasn’t the best place we’ve stayed at or the worst- it was in between
2024년 3월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Lauren,We appreciate your feedback and are glad to hear you found your stay to be satisfactory overall. Our goal is to continuously improve the guest experience, so we value your input. If there are specific areas you feel we could enhance, please don't hesitate to reach out to us.

8/10 - 좋아요

Dodici

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Liked being able to use the pool and hot tub. Area was quiet despite being near the highway. The room had no closet.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 24일
Hello Dodici,We're pleased to hear you enjoyed our pool and hot tub facilities, as well as the peaceful ambiance of our location near the highway. We appreciate your feedback regarding the room amenities and will take it into consideration for future improvements. Thank you for sharing your experience with us.

4/10 - 별로예요

Lisa

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly, however the room was not clean. Hair in the bathtub, which would not drain until we removed the entire drain stop. Food particles were on the floor and in the dresser drawers. Refrigerator did not work and the coffee maker only worked when continuously holding down the button. The outlets near the sink did not hold the plug, which continued to fall out making getting ready quite difficult. Light filters into the room from underneath the door and around the blackout window shades. If you like a dark, quiet room, do not stay here. We could hear everytime the adjorning rooms flushed or showered. The hot tub had a film which accumulated along the surface after turning on the jets, indicating the chemicals had not been checked. Also located in a high crime area, which we realized after booking.
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 2월 8일
Hello Lisa, Thank you for your feedback and for acknowledging our friendly staff. We apologize for the cleanliness issues you experienced during your stay. We take cleanliness seriously and will address these concerns with our housekeeping team. Regarding the room amenities, we appreciate your feedback and will look into these matters to ensure a better experience for future guests. We also apologize for any noise disturbances and will take measures to minimize any inconveniences. We take your safety seriously and have security measures in place. Thank you for bringing these concerns to our attention, we will continue to strive for improvements.

10/10 - 훌륭해요

Christopher

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I don't have anything negative to say about this property very clean staff friendly and helpful would stay here again
답변 제공: Manager 님, 2024년 1월 30일
Hello Christopher,Thank you for taking the time to share your positive experience with us! We greatly appreciate your kind words about our clean accommodations and friendly and helpful staff. We are delighted to hear that you would choose to stay with us again in the future.

8/10 - 좋아요

Deborah

출장 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Convenient location
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Deborah,Thank you for choosing our hotel for your recent stay. We appreciate your feedback and are pleased to hear that our location was convenient for your needs. We strive to provide a comfortable and convenient stay for all our guests. If you have any further comments or suggestions, please feel free to reach out to us directly.

10/10 - 훌륭해요

Brittney

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Brittney,We are thrilled to hear that you had a fantastic experience during your stay at our hotel! We strive to provide exceptional service and create memorable moments for our guests. We hope to have the opportunity to welcome you back in the near future for another exceptional stay.

2/10 - 너무 별로예요

Jacye

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 28일
Hello Jacye, We apologize for falling short of your expectations during your stay with us. We would appreciate if you could reach out to us directly to share any specific feedback or concerns you may have had during your stay. We value your input and it will help us to improve our services in the future.

10/10 - 훌륭해요

Mario

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 26일
Hello Mario,Thank you very much for choosing our hotel for your stay. We are delighted to hear that you had a fantastic experience with us. We look forward to welcoming you back in the future.

6/10 - 괜찮아요

Gagan deep

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Gagan deep,We appreciate you choosing our hotel for your stay. We strive to provide a satisfying experience for all our guests and we regret if we fell short of your expectations. We encourage you to reach out to us directly so we can address any specific concerns you may have had. We value your feedback and hope to have the opportunity to welcome you back in the future.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 객실의 편안함
No Car Charging. Bugs.
This hotel is listed as having electric charger and it does not have any on or near the property. Additionally, spotted something crawling around in our room shortly after checking in. Couldn't wait to get out of this place.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 6일
Dear Guest, We apologize for any inconvenience you experienced during your stay. We understand the importance of accurate information and will work on updating our amenities listings. As for the issue with the crawling creature, we take this seriously and have addressed it with our housekeeping team. Thank you for bringing it to our attention.

4/10 - 별로예요

Jason

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Amenities listed said hotel had EV charging point at the hotel, but they did not, and staff directed me to go to a Walmart two miles away to charge at Electrify America station
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Jason, Thank you for sharing your feedback regarding the amenities at our hotel. We apologize for any confusion caused during your stay. While we strive to provide accurate information, we understand that discrepancies can occur. We appreciate your understanding in this matter.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 17일
Dear Guest,Thank you for taking the time to share your experience with us. We appreciate your feedback and are glad to hear that you had a positive stay. We strive to provide exceptional service to all our guests. If there's anything else we can assist you with, please don't hesitate to reach out.

8/10 - 좋아요

Esther

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Esther,Thank you for taking the time to leave a review of your recent stay at our hotel. We appreciate your rating and apologize for any inconveniences you may have experienced. We strive to provide excellent service and will address your concerns internally. We value your input and hope to have the opportunity to welcome you back in the future.

10/10 - 훌륭해요

Jesse

2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Jesse,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. We hope to welcome you back soon for another fantastic stay!

10/10 - 훌륭해요

Guadalupe

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Es tranquilo y un lugar muy limpio.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Guadalupe,Gracias por tomarte el tiempo en compartir tu experiencia con nosotros. Nos complace saber que disfrutaste de la tranquilidad y la limpieza de nuestro hotel. Valoramos tus comentarios y esperamos recibirte nuevamente en el futuro.

2/10 - 너무 별로예요

Ashlee

아이를 동반한 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Our first room had bed bugs. We have a pic to submit
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Ashlee,Thank you for bringing this to our attention. We take this matter seriously and prioritize the well-being of our guests. We encourage you to reach out to our management team directly with the details of your experience, including the picture you mentioned. They will be able to assist you further in resolving this matter.

6/10 - 괜찮아요

Kayla

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Floors were dirty, sink counter was dirty.. but over all was okay
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Kayla,Thank you for sharing your feedback with us. We appreciate your comments and regret to hear about your disappointment with the cleanliness of the floors and sink counter. We consistently strive to maintain the highest standards of cleanliness for our guests. Please be assured that we value your input and have shared it with our housekeeping team for immediate attention.

8/10 - 좋아요

Amber

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay in Albuquerque
The staff was friendly. The rooms were clean and the area was off of a main highway but it wasn't to loud. The price was great.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 8일
Hello Amber,Thank you for sharing your positive experience with our friendly staff, clean rooms, and convenient location. We are glad to hear that you found our hotel to be a great value. We hope to welcome you back in the future for another enjoyable stay.

2/10 - 너무 별로예요

Ricardo

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
No liked
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Ricardo,We apologize for any dissatisfaction you may have experienced during your stay. We appreciate your feedback and will take it into consideration to improve our services. If you have any further concerns, please feel free to reach out to our management team. Thank you for choosing our hotel.

6/10 - 괜찮아요

Mary

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
The hotel was nice but has started looking run down. There were two safety issues: 1) when you walk into the room on the inside of the door frame was a square block of metal sticking out at face level. Must have served some purpose in the past. 2) The toilet seat was not fastened correctly. When I sat down the whole toilet seat moved and I almost fell into the bathtub.
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 5일
Hello Mary,Thank you for sharing your feedback with us. We appreciate your comments about the hotel. We apologize for any inconvenience you experienced during your stay. We strive to continuously improve our facilities and will address the issues you mentioned to ensure the safety and comfort of our guests.

2/10 - 너무 별로예요

Skyler

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Party Hotel
This is a party hotel. The people in the room next to me were loudly partying past midnight. The front desk clerk did her best but they wouldn’t quiet down, so she ultimately had to move my room. I could smell pot smoke in my room, coming through the door from that neighbouring room. I was disappointed because the hotel was otherwise clean and comfortable, especially for the price point. I want to reiterate that the staff were great. The men in that room were loud, high, and belligerent. She really did her best without causing a serious confrontation.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 4일
Hello Skyler,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the noise disturbance and the smell of smoke in your room. Our staff always strives to ensure a comfortable and enjoyable stay for our guests, and we regret that this was not fully achieved during your visit. We appreciate your kind words about our team's efforts in handling the situation. We value your input and will use it to improve our services.

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 3일
Hello Anthony,Thank you for taking the time to leave us a positive review! We're thrilled to hear that you had a great experience during your stay with us. We strive to provide excellent service and it's wonderful to know that we delivered. We hope to welcome you back in the future for another fantastic stay.

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent staff
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 28일
Hello John,Thank you for your kind words about our staff! We appreciate your feedback.

8/10 - 좋아요

Sandra

출장 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool is freezing
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 27일
Hello Sandra,We apologize for any inconvenience caused. We will have our team look into this matter immediately. Thank you for bringing it to our attention.

10/10 - 훌륭해요

Rubi

연인과의 여행
If I have the opportunity to stayed at that hotel I will stay again.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 26일
Hello Rubi,We're so glad to hear that you had a great experience at our hotel! We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Elizabeth

가족 여행
Everything was good
답변 제공: Manager 님, 2023년 10월 25일
Hello Elizabeth,Thank you for your kind words! We're glad to know that you had a positive experience with us. We hope to welcome you back soon.

8/10 - 좋아요

Chia-Chun

가족 여행
좋아요: 청결 상태, 편의 시설/서비스
Include breakfast, very nice, but some bathroom accessories broken
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Chia-Chun, Thank you for your feedback. We apologize for the inconvenience caused and we will ensure that the bathroom accessories are replaced immediately.

10/10 - 훌륭해요

Elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The rooms are very clean
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 24일
Hello Elizabeth,Thank you for your feedback! We pride ourselves on maintaining a high level of cleanliness in our rooms. We appreciate your positive review.

10/10 - 훌륭해요

Steve

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Steve,Thank you so much for your kind rating! We are thrilled to have exceeded your expectations and look forward to welcoming you back in the future.

6/10 - 괜찮아요

Ceres

아이를 동반한 가족 여행
별로예요: 편의 시설/서비스
Okay hotel in a very industrial-like area, just next to a very noisy highway
2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Ceres, We apologize for any inconvenience caused by the noise from the nearby highway. We appreciate your feedback and will take it into consideration for future improvements.

8/10 - 좋아요

robert

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great value
Very conveniently located
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello robert,We're glad to hear that our hotel's location was convenient for you. Thank you for sharing your positive feedback!

6/10 - 괜찮아요

Merrill 님, Edmond

좋아요: 청결 상태
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 21일
Hello Merrill,Thank you for your review. We appreciate your feedback and are constantly working to improve our services. We hope to have the opportunity to serve you better in the future.

10/10 - 훌륭해요

PATRICK

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello PATRICK,Thank you for the amazing rating! We are thrilled that you had such a fantastic experience during your stay. We can't wait to welcome you back again soon!

10/10 - 훌륭해요

Maria

2023년 10월에 3박 숙박함
답변 제공: Manager 님, 2023년 10월 18일
Hello Maria,Thank you for your outstanding rating! We are thrilled to have exceeded your expectations and look forward to welcoming you back to our hotel.

10/10 - 훌륭해요

Jacqueline

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Jacqueline,Thank you so much for giving us a perfect rating! We appreciate your business and look forward to welcoming you back soon.

10/10 - 훌륭해요

Morgan

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 1일
Hello Morgan,Thank you for your wonderful review! We are delighted to hear that you had an excellent stay at our hotel. We appreciate your kind words and are thrilled that our accommodations and services met your expectations. It was a pleasure hosting you, and we hope to welcome you back for another great experience in the future.

6/10 - 괜찮아요

Eric

아이를 동반한 가족 여행
Was during balloon festival so maybe was busier then normal but parking was limited
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Eric ,Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we dont always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.

6/10 - 괜찮아요

Frank

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Frank,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

4/10 - 별로예요

Brian

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The front desk staff was not friendly. The floors in the room were sticky. In the morning, they didn't have any sugar for the coffee. The staff just seemed like they were short-handed and unhappy.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hello Brian ,We greatly appreciate that you've taken the time to share your rating of our hotel. I am very displeased to hear that anyone was treated in a rude or unprofessional manner at this property. I do thank you for bringing this matter to our attention and I assure you that this is not the standard that we hold our staff to. We will be correcting this issue for improved convenience in future visits. I hope you will accept our sincerest apologies if you were not greeted with a smile with every communication.

10/10 - 훌륭해요

Marilyn

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The lady at the front desk was very accommodating. The room was top rate. We liked the shampoo dispenser in the shower. Great idea reduces plastic waste!
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 10일
Hi Marilyn,I am so happy to learn that you enjoyed our hospitality, service, and accommodations. It is rewarding to hear that we have succeeded in making your stay pleasant and that you experienced no difficulties with our services or amenities. Your compliments on our hardworking staff mean a lot to us. We are so glad that your stay was enjoyable, and we look forward to seeing you again!

8/10 - 좋아요

Brian

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This SureStay was really clean, plenty of parking, and overall very good. It's exactly what we needed driving across the country with a dog and all our stuff. Plenty of security cameras (all perfectly placed) and external lights made the property feel safe. The only downgrade is that the hotel is located on the outskirts of Albuquerque. Which means more homeless can be seen around the hotel than other high end hotels located near downtown area. But like I said, we still felt safe and clean staying here.
답변 제공: Manager 님, 2023년 10월 5일
Hi Biran,Thank you for taking the time to give us your feedback, it is wonderful to hear that you enjoyed your stay and that you have rated our hospitality so highly. We appreciate your sharing how we met your expectations with our friendly services, and to know the clean accommodations and convenient location also worked well for you. We are thrilled your experience was so pleasant and we hope to serve you again the next time your travel plans bring you back to the area.

8/10 - 좋아요

Maialoha

가족 여행
좋아요: 청결 상태, 직원 및 서비스
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 3일
Hello Maialoha,It was our privilege to earn your business and we hope to host you again on your next trip.