야외 수영장, 수영장 파라솔, 일광욕 의자

도나 필리파 호텔 여행 후기

5 out of 5
도나 필리파 호텔
Vale Do Lobo, Algarve, Loulé

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 253개 이용 후기 중 132개" "
평점 8 - 좋아요. 253개 이용 후기 중 74개" "
평점 6 - 괜찮아요. 253개 이용 후기 중 34개" "
평점 4 - 별로예요. 253개 이용 후기 중 10개" "
평점 2 - 너무 별로예요. 253개 이용 후기 중 3개" "

9.2/10

청결 상태

8.6/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.0/10

숙박 시설 상태 및 시설

7.4/10

친환경

이용 후기

10/10 - 훌륭해요

Philippa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Really liked this hotel, visited out of season (February) so it was quiet, peaceful and with great service and a beautiful setting by the sea/beach. If I was nit picking I’d say that it’s a shame the pool wasn’t warmer and that it was a shame there were no spa facilities on site and included in stay, eg sauna / jacuzzi. Also the tennis courts looked shabby. Most people are here for the golf however which doesn’t disappoint although be aware there is no shuttle bus to the local course (vale do lobo) which is a 5–10 min (walk with golf bag) and the shuttle bus to the other two courses nearby isn’t regular. Most people seem to hire a car so maybe not enough call for it. Finally, out of season the food options locally are limited , an excellent restaurant in the hotel and only one restaurant open within walking distance by the beach.
2024년 2월에 4박 숙박함
답변 제공: Melani Viegas 님, 2024년 3월 1일
Dear Mrs. Philippa,Thank you for taking the time to share your experience with us.It was a pleasure to serve you and we hope to welcome you back in the near future.Kind regards,Melani ViegasGuest Relations

10/10 - 훌륭해요

magnus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함

8/10 - 좋아요

Andrew 님, Redding

2023년 11월에 3박 숙박함

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We thoroughly enjoyed our stay at the Dona Filipa Hotel. The staff were extremely helpful particularly the reception staff. The food was excellent and we would be more than happy to return.
2023년 10월에 5박 숙박함
답변 제공: Melani Viegas 님, 2023년 11월 7일
Dear Mr. Janet,Thank you for taking the time to share your feedback regarding your recent stay at our resort. We are delighted to hear that you enjoyed our staff and food. We look forward to welcoming you in a near future.Kind regards,Melani ViegasGuest Relations

10/10 - 훌륭해요

Tracey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

8/10 - 좋아요

nicholas

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
2023년 9월에 7박 숙박함

10/10 - 훌륭해요

ALAN

2023년 8월에 1박 숙박함

8/10 - 좋아요

Katie Victoria 님, Wetherby

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 14박 숙박함

10/10 - 훌륭해요

Matthew

2023년 8월에 4박 숙박함

10/10 - 훌륭해요

David

2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Mark

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
We were lucky and had a recently re-furbished room which was excellent. Big room and bathroom. Rest of hotel needs some modernising but llocation and for golf, beach an ideal location. I would recommend this hotel.
2023년 8월에 4박 숙박함
답변 제공: Melani Viegas 님, 2023년 11월 15일
Dear Mr. Mark,We appreciate your feedback and we are delighted to hear that you recommend our hotel.It brings us immense joy to know that your room and our location were in line with your expectations.Thank you for choosing us, and we can't wait to have you back as our guest.Warm regards,Melani ViegasGuest Relations

8/10 - 좋아요

Lucy

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
Nice hotel with easy beach access.
A nice hotel, typically expensive, but understaffed, particularly around the pool and it’s part of the beach, which meant too much rubbish left by sunbeds (beach and pool) and around the pool itself. The pool was oddly warm (heated!), which offered no relief from the heat. The rooms, however, were very nice and well proportioned. The breakfast offering was good, with a chef offering eggs and omelettes made to order. The massage I had at the spa was not good. This hotel is under recent new ownership, and a nominal refurb, and it feels as though service is being reduced to maximise profits. Overall, a nice stay, though, and so convenient for access to the beach.
2023년 8월에 14박 숙박함
답변 제공: Melani Viegas 님, 2023년 11월 16일
Dear Mr. Lucy,Thank you for sharing your comments about your experience at Dona Filipa Hotel.We are truly glad to know that you had a nice stay with us.Kindly note that your feedback has been delivered to the relevant Head of Departments.We look forward to the pleasure of welcoming you back to Dona Filipa Hotel on your next visit to Algarve.Warm regards,Melani ViegasGuest Relations

8/10 - 좋아요

Arcangelo

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 7박 숙박함

10/10 - 훌륭해요

Patricia

2023년 8월에 7박 숙박함

10/10 - 훌륭해요

James

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel - everything was of a good standard
2023년 8월에 12박 숙박함
답변 제공: Melani Viegas 님, 2023년 11월 21일
Dear Mr. James,Thank you for taking the time to review your experience with us.We hope to have the opportunity to welcome you again in a near future.Kind regards,Melani ViegasGuest Relations

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dona Filipa review
Excellent hotel - nothing was too much trouble and very comfortable. Please sort the floor boarding by the pool area though - very dangerous.
2023년 8월에 5박 숙박함
답변 제공: Melani Viegas 님, 2023년 11월 15일
Dear Mr. Kenneth,Thank you for your comment on your experience with us.It brings us immense joy to learn that you found our Hotel excellent.Your kind words truly brightened our day, and we are overjoyed that your visit met your expectations.We acknowledge your note on our pool area.It was a pleasure to have you with us, we look forward to welcome you in a near future.Best regards,Melani ViegasGuest Relations

10/10 - 훌륭해요

martin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel in a great location,relaxed environment with lots to do.
2023년 8월에 10박 숙박함

8/10 - 좋아요

Angela

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very good check in experience. Friendly and efficient. Restaurant bookings hit and miss with no feed back. Newly refurbished rooms very good. Breakfasts could have done with a wider variety of fruit but breakfast staff very good. Own private beach available and very comfortable as was the pool area. Although the food availability could be improved. Nothing to go with coffee!!! And lack of bar staff Overall we had enjoyable stay Thankyou to the manager
2023년 8월에 2박 숙박함
답변 제공: Melani Viegas 님, 2023년 11월 15일
Dear Mrs. Angela,Thank you for sharing your feedback following your stay at Dona Filipa Hotel.We are genuinely thrilled to learn that you had a enjoyable experience during your stay with us.It was a pleasure to have you with us and we hope to welcoming you in a near future.Warm regards,Melani ViegasGuest Relations

10/10 - 훌륭해요

CHRISTINE

좋아요: 청결 상태, 숙박 시설 상태 및 시설
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Paul

가족 여행
좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Service was decent but delivered in a brusque way. I sense the staff are well trained but don’t have any fun and this work only mentally pollutes the culture of what is meant to be a resort ‘holiday/relaxed/fun’ hotel. Rooms decent. Pool area limited but beach overspill helps. Needs a gym.
2023년 8월에 2박 숙박함
답변 제공: Melani Viegas 님, 2023년 11월 15일
Dear Mr. Paul,Thank you for sharing your feedback following your stay at Dona Filipa Hotel.We acknowledge your note on our staff, pool area and gym. Thank you again for allowing us to reflect on our service delivery in these particular circumstances, and we do hope you will give us the opportunity to welcome you back in the future.Kind regards,Melani ViegasGuest Relations

10/10 - 훌륭해요

Jason

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Great stay friendly staff. Great location
2023년 8월에 3박 숙박함
답변 제공: Melani Viegas 님, 2023년 11월 15일
Dear Mr. Jason,We really appreciate you taking the time to write us your comments about your stay.Thank you for choosing us, and we can't wait to have you back as our guest.Warm regards,Melani ViegasGuest Relations

8/10 - 좋아요

deborah

연인과의 여행
좋아요: 편의 시설/서비스
The entrance and communal areas of the hotel are sumptuous and plush in decor , however, although kept spotlessly clean, the room we had was very tired and old fashioned, and in need of upgrading. It was very spacious though, but disappointing in comparison to the rest of the hotel. Breakfast was excellent and we are dinner there on our first night and it was freshly cooked and delicious. All staff were extremely friendly, courteous and very helpful. They are an asset to the establishment.
2023년 8월에 10박 숙박함
답변 제공: Melani Viegas 님, 2023년 11월 15일
Dear Mrs. Deborah,Thank you for your comments about your stay.We are immensely grateful for your positive review of our hotel. It is wonderful to hear that you found our breakfast excellent, you had a dinner that was freshly cooked and delicious and our staff was extremely friendly, courteous and very helpful during your stay. We look forward to welcoming you back on your next visit.Thank you for choosing us, and we can't wait to have you back as our guest.Kind regards,Melani ViegasGuest Relations

6/10 - 괜찮아요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel is in a fantastic location across the road from the praca & beach. Reception area is very impressive, the restaurant (for breakfast), was great, fantastic food choice. Classic rooms are tired, Premium rooms are spacious. Pool area, definitely in need of repairs & renovation, tennis courts in need of repairs. Debris/litter outside our balcony was never colllected. Be aware that the hotel does allow dogs, very annoying when you have one in the next room which continually barks. Overall fantastic location but definitely not 5 star standard.
2023년 7월에 7박 숙박함
답변 제공: Melani Viegas 님, 2023년 11월 15일
Dear Mrs. Margaret,Thank you for your review about your stay with us.Your note about some areas is well received as we constantly strive to improve our facilities, and your input helps us focus our efforts where needed.We look forward to welcoming you back on your next visit. If you have any specific suggestions or preferences for your return, please feel free to share them.Kind regards,Melani ViegasGuest Relations

10/10 - 훌륭해요

Gavin 님, Walton

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff are very warm and helpful and it's in a great relaxed location.
2023년 7월에 10박 숙박함

8/10 - 좋아요

Heyrick

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Very good
The staff are brilliant. The hotel is lovely but could do with a little tidying up around the edges, especially the pool which needs a clean as do the tennis courts. Overall a really good stay. The hotel is also in a great spot with lots of activities within walking distance.
2023년 7월에 12박 숙박함
답변 제공: Melani Viegas 님, 2023년 11월 15일
Dear Mr. Heyrick,Thank you for your comments about your stay.Your note about some areas is well received. We constantly strive to improve our facilities, and your input helps us focus our efforts where needed.Thank you for choosing us, and we can't wait to have you back as our guest.Kind regards,Melani ViegasGuest Relations

10/10 - 훌륭해요

martin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely,relaxing hotel in a great location.
2023년 7월에 3박 숙박함
답변 제공: Melani Viegas 님, 2023년 11월 15일
Dear Mr. Martin,We are immensely grateful for your positive review of our hotel. We hope to have the pleasure of welcoming you in a near future.Warm regards,Melani ViegasGuest Relations

8/10 - 좋아요

Michelle

2023년 7월에 3박 숙박함

8/10 - 좋아요

Jarett

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice property, staff, dining. Great access to beach. Would stay here again.
2023년 7월에 3박 숙박함
답변 제공: Melani Viegas 님, 2023년 11월 15일
Dear Mr. Jarett,We appreciate your feedback and we are delighted to hear that you would stay here again. We are thrilled that you enjoyed our experience with us.Best regards,Melani ViegasGuest Relations

4/10 - 별로예요

Richard

가족 여행
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Peter

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Ann

2023년 7월에 7박 숙박함

6/10 - 괜찮아요

Karen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Location is brilliant and they are in the middle of renovations. If you want a good room ask for a refurbished one. It is not a big bustling hotel. Check your bill. We were charged for food for the room next door. The outdoor pool is heated but the deck area is roasting hot to walk on. There are not enough sun beds and the English are up at 6 in the morning putting the towels on, clearing off and coming back after lunch. Not good at all. The hotel has an area on the beach so many had to go there. Would not be my first choice to return to this hotel but overall it was ok. We had a few struggles with problems as the staff would not budge and we found them to be dismissive.
2023년 7월에 7박 숙박함
답변 제공: Melani Viegas 님, 2023년 11월 15일
Dear Mrs. Karen,Thank you for taking the time to share your feedback regarding your recent stay at our resort.It brings us immense joy to learn that you found our Hotel quite and our location brilliant.We really appreciate your input about certain areas in need of attention, as our aim is always to provide an exceptional experience for all our guests.Thank you for choosing us for your relaxing break, and we look forward to the opportunity to provide you with an even more enjoyable stay.Kind regards,Melani ViegasGuest Relations

10/10 - 훌륭해요

Simon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 3박 숙박함

8/10 - 좋아요

Philip

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The staff are fantastic but the hotel is tired and definitely not 5 star, sorry.
2023년 6월에 8박 숙박함
답변 제공: Melani Viegas 님, 2023년 11월 15일
Dear Mr. Philips,We are extremely grateful for your feedback regarding your stay with us.We are delighted to hear that our staff was according your expectations.Once again thank you for your review and we look forward to having the opportunity of welcoming you back to Dona Filipa Hotel.Kind regards,Melani ViegasGuest Relations

6/10 - 괜찮아요

Michael

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Der Empfang und Service ist gut. Jedoch das Preis-Leistung-Verhältnis stimmt nicht. Die Zimmer sind nicht renoviert und die bereits renovierten sind nicht schön. Das Publikum ist sehr Engländer lastig und trinken schon morgens im Pool Bier. Es gibt nicht mal Glas Becher, in der Außenanlage, da man seinen Gästen nicht zutraut diese nicht hinzuschmeißen.
2023년 6월에 2박 숙박함
답변 제공: Melani Viegas 님, 2023년 11월 15일
Dear Mr. Michael,Thank you for sharing your feedback following your stay with us.Our guest’s feedback is invaluable to us, as it helps us to improve and ensure we are providing the best possible experience.We hope to have the opportunity to welcoming you again at Dona Filipa Hotel.Best regards,Melani ViegasGuest Relations

8/10 - 좋아요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 4박 숙박함

8/10 - 좋아요

Gary

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 4박 숙박함

10/10 - 훌륭해요

Nicholas

2023년 6월에 1박 숙박함

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Premium room very good.
2023년 5월에 10박 숙박함
답변 제공: Melani Viegas 님, 2023년 6월 9일
Dear Mr. Philips,Thank you for your review. We are very pleased that you enjoyed your room.We are look forward to welcoming you back soon.Kind regards,Melani ViegasGuest Relations

10/10 - 훌륭해요

George

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 5월에 5박 숙박함

8/10 - 좋아요

Michael

2023년 5월에 10박 숙박함

10/10 - 훌륭해요

Julieann

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 5박 숙박함

8/10 - 좋아요

Nicola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely stay for a few dats un Vale do Lobo. Good service, comfortable room, nice breakfast great pool.
2023년 4월에 4박 숙박함
답변 제공: Melani Viegas 님, 2023년 5월 18일
Dear Mr. Nicola,Thank you for your feedback about your experience at our Hotel and especially for recognizing our service, rooms, breakfast and pool as being one of the highlights of your stay.We hope to have the opportunity to welcome you back at Dona Filipa Hotel in a near future.Kind regards,Melani ViegasGuest Relations

8/10 - 좋아요

Joanne

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A real quality hotel. Excellent service throughout.
2023년 4월에 3박 숙박함
답변 제공: Melani Viegas 님, 2023년 5월 18일
Dear Mrs. Joanne,Your feedback is very much appreciated and we thank you for acknowledging our excellent service. We are pleased to serve you and we look forward to welcoming you back in the near future.Best regards,Melani ViegasGuest Relations

6/10 - 괜찮아요

june

연인과의 여행
좋아요: 청결 상태
The situation of the property was perfect, it was very close to the beach with a collection of restaurants close by. Our suite was very large with a huge bed and pleasant sitting area, very nice bathroom and plenty of wardrobe space with a pleasant view.
2023년 4월에 3박 숙박함
답변 제공: Melani Viegas 님, 2023년 4월 20일
Dear Mrs. June,Thank you for choosing our Hotel for your holidays in Algarve and for taking the time to write a review. We are thrilled that you were able to enjoy your time spent with us.We look forward to welcoming you back soon.Kind regards,Melani ViegasGuest Relations

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful
Great place when you get past the reception. Beautiful and close to beach! Great staff, good food and perfect place to enjoy the algavret
2023년 3월에 3박 숙박함
답변 제공: Melani Viegas 님, 2023년 3월 29일
Dear Guest,Thank you for the top notch to our Hotel.We look forward to welcoming you back in the near future.Kindest regards,Melani ViegasGuest Relations

10/10 - 훌륭해요

Philip

좋아요: 청결 상태, 직원 및 서비스
The hotel is excellent. From the rooms to the staff, I couldn’t find fault with any part of our stay.
2023년 3월에 7박 숙박함
답변 제공: Melani Viegas 님, 2023년 3월 29일
Dear Mr. Philip,We really appreciate your amazing comment "The hotel is excellent" a true inspiration for all of us.It was a truly treat to have you with us.Kind regards,Melani ViegasGuest Relations

10/10 - 훌륭해요

Susan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 14박 숙박함

10/10 - 훌륭해요

Hodan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Room was spacious, very clean the hotel is very impressive . 10/10
2023년 2월에 5박 숙박함
답변 제공: Melani Viegas 님, 2023년 3월 7일
Dear Mr. Hodan,Thank you for taking the time to share your review with us.We are delighted that you truly enjoyed your room and in general our Hotel.It was a huge honor to having you with us.We look forward to your next visit.Kind regards,Melani ViegasGuest Relations