루프탑 바, 바다 전망, 매일 오픈

나우 사 라파엘 아틀란티코 여행 후기

5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1002개 이용 후기 중 599개" "
평점 8 - 좋아요. 1002개 이용 후기 중 302개" "
평점 6 - 괜찮아요. 1002개 이용 후기 중 67개" "
평점 4 - 별로예요. 1002개 이용 후기 중 24개" "
평점 2 - 너무 별로예요. 1002개 이용 후기 중 10개" "

9.2/10

청결 상태

9.0/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.8/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

taeyoun

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 1월에 2박 숙박함
답변 제공: Beatriz Português - Guest Relations 님, 2023년 1월 26일
Dear Taeyoun, Thank you very much for sharing your experience at our Hotel NAU São Rafael Atlântico.We are very pleased to note your satisfaction with our service and hotel facilities. Your satisfaction is our main focus and we are proud to see that we met your expectations.We look forward to welcoming you back in the near future.Kind Regards, Beatriz PortuguêsGuest Relations

10/10 - 훌륭해요

HYUNJIN

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 4박 숙박함
답변 제공: Guest Relations 님, 2019년 8월 15일
Dear Guest, Thank you for your review regarding your stay at São Rafael Atlântico. We all look forward to the opportunity of welcoming you back in the near future. Kind Regards, Sara Fernandes Guest Relations

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
좋은 시설, 친절함.
깨끗하고 조용함. 가격대비 우수함. 방은 nature를 이용했는데 도로전망보다 가격은 높고 전망은 별로이고, 1만원 정도 비싼 수영장전망이 더 좋을 것으로 보임. 저녁에 바를 이용했는데 좋았음. 식사는 우수한 편임.
2018년 1월에 2박 숙박함
답변 제공: Filipa Freitas – Assistant Manager 님, 2018년 1월 20일
Dear Guest, We thank you for choosing NAU São Rafael Atlântico for your stay and for sharing your review. We strive to continuously provide a high quality service to our guests and we are really glad to hear that the same took place during your stay. Thank you again for sharing your review. We to have the opportunity to welcome you again at our hotel in the near future and provide you another great stay. Best regards, Filipa Freitas – Assistant Manager

10/10 - 훌륭해요

Madhav

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2024년 4월에 4박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 24일
Dear Madhav,The Hotel's team would like to thank you for assessing your recent stay. We are delighted to know we succeeded in meeting your holiday expectations. Our aim is always to provide a first-class service and it is good to know that our continuous improvement efforts are recognized. We can't wait to welcome you back to Nau São Rafael Atlântico and create many more memorable moments for you. Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

10/10 - 훌륭해요

Paul

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Benefits?
2024년 4월에 3박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 23일
Dear Paul,The Hotel's team would like to thank you for your feedback. We are delighted to know we succeeded in meeting your holiday expectations and contributed to a fantastic experience! It is very rewarding to receive such excellent feedback from satisfied guests and we hope to welcome you and your family back on many more occasions. Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

10/10 - 훌륭해요

Steve

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful setting on the coast with a boardwalk right to the beach.
2024년 4월에 1박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 23일
Dear Steve, Thank you so much for taking the time to review your recent stay. We are thrilled to hear that you had a memorable experience with us and greatly appreciate your positive feedback. We would be delighted to welcome you back to Nau São Rafael Atlântico and create many more memorable moments for you. Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

8/10 - 좋아요

Kane

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Didnt realise how far away everything is from the hotel. Not the hotels fault just wish that had been on the information about the hotel before booking
2024년 4월에 4박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 22일
Dear Kane,Thank you for taking the time to provide us with your feedback. We are delighted to hear that you had a good holiday experience. We have informed management of your suggestion to improve the location details for guests, and we are currently working on it. We look forward to hearing from you and hope to welcome you back to our hotel soon.Best regards,Nau São Rafael Atlântico's Guest Relations Department.

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent hotel with great size room, which was extremely clean and comfortable. Hotel in easy walk of beach and local restaurants. Buffet breakfast was fantastic! Would highly recommend this hotel.
2024년 4월에 6박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 23일
Dear Andrew, Our team would like to thank you for assessing your recent stay. We could not have hoped for a better review! It is very rewarding to receive such excellent feedback from satisfied guests. It would be a pleasure to welcome you back to Nau São Rafael Atlântico and provide you many memorable moments. Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

4/10 - 별로예요

Louise

가족 여행
좋아요: 청결 상태
The property and surrounding area was lovely, but despite daily requests for vegan options for breakfast and dinner pre-paid for and emailed to hotel it was very limited. Last afternoon asked if they could make a vegan burger for evening and was given risotto and only buffet food was carbs rice and chips but saw on bar menu vegan burger. So service was poor in that respect. Also drinks prices very high, shower gel and shampoo in room but no conditioner. Received a bottle of wine for using Expedia but no cork screw, when asked for one told I would be charged room service fees
2024년 4월에 3박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 19일
Dear Louise,Thank you for taking the time to evaluate your stay. We apologise for not meeting your vegan dietary requirements and any miscommunications or misunderstandings that may have occurred. We have informed management of your feedback and are committed to improving. We hope this does not discourage you from joining us again in the future. We would love to welcome you and your family back and provide you with a fantastic holiday experience.Best regards, Nau São Rafael Atlântico’s Guest Relations Department.

8/10 - 좋아요

Frédéric

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Bel établissement à 300 mètres de la plage. 3 piscines sont une intérieure. Personnel agréable sauf à l’accueil qui ne dit même pas bonjour. Par contre , de mauvaises odeurs permanentes provenant des canalisations de la sdb qui embaument la chambre. Je l’ai signalé mais … Un fitness center avec de vieilles machines qui ne sont pas entretenues. Mais dans l’ensemble, nous avons passé un bon séjour dans cet établissement qui a un magnifique parc arboré. À 2 km du centre ville ; il faut donc avoir un véhicule ; c’etait notre cas donc parfait pour aller manger dans le vieux albufeira
2024년 4월에 7박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 17일
Dear Frédéric,Thank you for reviewing your stay at the Nau São Rafael Atlântico Hotel! We are pleased to hear that you enjoyed the location, pools, and gardens of our beautiful hotel. We apologize however that some aspects of your stay did not meet your expectations. We have informed the respective managers and will work towards resolving and improving the issues raised. We hope to welcome you back in the future and provide an even better experience. Best regards, Nau São Rafael Atlântico’s Guest Relations Department.

10/10 - 훌륭해요

Ranjit

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Wonderful experience in everyway
2024년 4월에 3박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 14일
Dear Ranjit,The Hotel's team would like to thank you for reviewing your recent stay. We are delighted to know that we were able to meet your holiday expectations and contribute to a fantastic experience. Hopefully it will be one of many to come!Best regards,Nau São Rafael Atlântico Guest Relations Department.

10/10 - 훌륭해요

Tara Teresa

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely hotel with excellent free shuttle service and amenities
2024년 3월에 5박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 14일
Dear Tara Teresa,Thank you so much for your comment and for taking the time to give us your valuable feedback. We are overjoyed that our shuttle service and amenities stood out and provided you with the fantastic experience we strive to provide all of our guests. We can't wait to welcome you back to Nau São Rafael Atlântico!Best regards,Nau São Rafael Atlântico's Guest Relations Department.

8/10 - 좋아요

Jennifer Alice

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing hotel, friendly staff, great food, rooms were great. Overall fantastic hotel, however the Spa in the hotel was a bit of a let down as we paid extra to access however no one told us the sauna , hydropall and more were not currently working. Talking to someone who uses it on the reglar at the hotel this had been broken for over a week yet didnt think to tell us. Woud have just used the pool otherwise. Staff in the spa didnt seam to care too much about it when notified. Would have been 5 stars if not for this as spa was why we chose the hotel in the end.
2024년 3월에 5박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 16일
Dear Jannifer Alice,We would like to thank you for taking the time to review your stay with us. We are very proud of our wonderful Team and wide selection of products at all our outlets, therefore we sincerely appreciate your words of recognition towards our Team’s attentive care and services. We would also like apologize profusely for the situation of our Spa facilities. We understand how frustrating it must have been. Due to the limited availability of third-party specialized companies in the Algarve, it took us some time to resolve certain issues. However, we are committed to finding a better solution. We would appreciate the opportunity to impress you with our Spa facilities again in the future. Best regards, Nau São Rafael Atlântico’s Guest Relations Department.

10/10 - 훌륭해요

Hyunyoung

2024년 3월에 3박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 14일
Dear Hyunyoung,We wanted to thank you for choosing to stay with us at Nau São Rafael Atlântico. We are so happy to hear that you had a fantastic experience and that we were able to meet your expectations. We hope to have the pleasure of welcoming you back soon.Best regards, Nau São Rafael Atlântico’s Guest Relations Department.

10/10 - 훌륭해요

Swati

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was one of the nicest hotels I've stayed at. Stayed for 7 nights and got a room upgrade which was great! It has good access to the beach, spa facilities are nice. Staff was helpful. Thoroughly enjoyed the breakfast, but the buffet dinner option was was worth the price, since most restaurants nearby were still closed, we ended up eating a lot at the chill bar. The food was tastey but menu is limited. Old town shuttle service only goes twice a day so if you miss it, uber is the only option to go around. All in all it was a good stay. I would recommend the hotel!
2024년 3월에 7박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 14일
Dear Swati,Our team would like to thank you for assessing your recent stay. We could not have asked for a more thorough review! Our aim is always to provide a first-class service and our professional and dedicated team does everything possible in order to provide our guests a memorable stay. It is good to know that our continuous improvement efforts are recognized. We would be delighted to welcome you back to Nau São Rafael Atlântico and create many more memorable moments for you. Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

10/10 - 훌륭해요

Jan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Top Lage
2024년 2월에 7박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 14일
Dear Jan,Thank you so much for choosing the Nau São Rafael Atlântico Hotel and for taking the time to share your valuable feedback with us. We are delighted that you had a wonderful time during your stay. We look forward to welcoming you again soon and providing many more fantastic memories!Best regards,Nau São Rafael Atlântico’s Guest Relations Department

10/10 - 훌륭해요

Adil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent
2024년 3월에 3박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 14일
Dear Adil,We would like to thank you for reviewing your recent stay. It is very rewarding to receive such excellent feedback from satisfied guests and we hope to welcome you and your family back on many more occasions. Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

10/10 - 훌륭해요

Iyabode

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s close to the beach and it has spa facilities and indoor and out door swimming pool
2024년 3월에 6박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 14일
Dear Iyabode,Thank you for your preference and for taking the time to provide us your valuable feedback. We are thrilled to hear that we met your holiday expectations and we sincerely appreciate your recommendation of our property. We hope to welcome you back in a near future!Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

10/10 - 훌륭해요

johannes

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Upgrade niet ontvangen omdat al de meest opgewaardeerde kamer was geboekt. Uitstekend verblijf. Zowel ontbijt als diner zeer verzorgd en van goede kwaliteit. Kamer mocht eerder in gebruik worden genomen dan de gangbare incheck tijd. Zeker 4 uur eerder.
2024년 3월에 7박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 14일
Dear Johannes,We would like to thank you for reviewing your recent stay. We are delighted to know that we were able to provide you with your room early and were able to meet your holiday expectations and contribute to a fantastic experience! We couldn't be more proud of our wonderful team and the wide range of products available at all of our outlets, so we appreciate your words of recognition for their attentive care and service. We look forward to welcoming you back to Nau São Rafael Atlântico on many more occasions and hope that we can offer you an upgrade next time. Best regards,Nau São Rafael Atlântico's Guest Relations Department.

10/10 - 훌륭해요

Rebeca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very good
2024년 3월에 3박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 14일
Dear Rebeca,Thank you so much for choosing Nau São Rafael Atlântico and for taking the time to share your valuable feedback with us. We are thrilled to hear that you had a wonderful time during your stay and we look forward to welcoming you back soon!Best regards,Nau São Rafael Atlântico’s Guest Relations Department

10/10 - 훌륭해요

Quinten

2024년 3월에 7박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 14일
Dear Quinten,We would like to thank you for choosing the Nau São Rafael Atlântico Hotel for your stay and for taking the time to give us your valuable feedback. We are overjoyed that everything went according to your satisfaction. We hope to welcome you again soon!Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

10/10 - 훌륭해요

Raj

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A great resort and hotel which is easily accessible from the airport and has great facilities to keep the family happy including an easy walk way down to the beach.
2024년 2월에 3박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 14일
Dear Raj, Our team would like to thank you for assessing your recent stay. We could not have hoped for a better review! It is very rewarding to receive such excellent feedback from satisfied guests. It would be a pleasure to welcome you back to Nau São Rafael Atlântico and provide you many more fantastic memories!Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

8/10 - 좋아요

Maximilian

좋아요: 직원 및 서비스, 편의 시설/서비스
Hervorragend gepflegte Anlage, sehr nettes Personal, tolles Buffet, klasse Lage mit gigantischem Blick! Leider ein wenig in die Jahre gekommen und an manchen Stellen etwas zu „minimalistisch“ (lieblos) eingerichtet. Mit wenigen Optimierungen & Ausbesserungen könnte hier ein echtes Juwel stehen. Zum jetzigen Zeitpunkt aber leider „nur“ 4/5 Sterne.
2024년 2월에 7박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 16일
Dear Maximilian,Thank you for assessing your stay with us. Your kind words are very rewarding as we work every day to provide our guests with a memorable stay and unique experiences. You will be pleased to hear that we will be closing for a complete renovation at the end of the year and will reopen with all new furniture and a new concept! We look forward to welcoming you back and making an even better impression! Best regards, Nau São Rafael Atlântico’s Guest Relations Department.

8/10 - 좋아요

Dirk

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Schöne Anlage direkt am Meer, super Strand mit schönen Wanderwegen. Anlage könnte hier und da etwas renoviert werden, unser Zimmer war sehr schön und groß. Frühstück der absolute Hammer.
2024년 2월에 8박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 16일
Dear Dirk,Thank you so much for reviewing your stay with us! We are so very pleased that we were able to meet your holiday expectations and provide you with an enjoyable experience. Please note that we are going to be closing for renovations at the end of the year and will reopen with a brand-new look! We would love to welcome you back then and create even more wonderful memories! Best regards, Nau São Rafael Atlântico’s Guest Relations Department.

8/10 - 좋아요

Michaela

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Schöne große Zimmer mit toller Aussicht, Strandnähe,modern, bequemes Bett. Leider nicht ganz so sauber und die Lautstärke im Restaurant durch das Stühle rücken war schrecklich, Essen war auch nur ok und teuer
2024년 2월에 7박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 16일
Dear Michaela,Thank you for reviewing your stay at Nau São Rafael Atlântico. We are delighted to hear that you enjoyed our views, location, décor and comfort. We apologize that you found our cleaning services to be lacking in any way and that your breakfast experience was disturbed by the noise of the surrounding chairs. Management has been informed of both situations and is working to improve them. We would love to welcome you back in the future and have the opportunity to provide you and even better experience. Best regards, Nau São Rafael Atlântico’s Guest Relations Department.

10/10 - 훌륭해요

Sue Louise

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Thoroughly enjoyed our week at this wonderful hotel. Glorious surroundings, nice walk to the beach, fabulous indoor and outdoor swimming pools.
2024년 2월에 7박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 14일
Dear Sue Louise, Thank you so much for taking the time to review your recent stay. We are thrilled to hear that we met your holiday expectations and we sincerely appreciate your recommendation of our property. We would be delighted to welcome you back to Nau São Rafael Atlântico and create many more memorable moments for you. Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

10/10 - 훌륭해요

Soliat

2024년 2월에 3박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 14일
Dear Soliat,Thank you so much for choosing the Nau São Rafael Atlântico Hotel and for taking the time to share your valuable feedback with us. We are so glad to hear that you had a wonderful time during your stay. We can't wait to welcome you back!Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

8/10 - 좋아요

karen

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 2월에 5박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 14일
Dear Karen,Thank you for your feedback. We are so glad to hear that you enjoyed your stay with us. If there's anything else we can do to make your next experience even better, please don't hesitate to let us know. You can email us at saorafaelatlantico@nauhotels.com with any suggestions you may have. We can't wait to hear from you and we sincerely hope to have the pleasure of welcoming you back to our hotel soon.Best regards,Nau São Rafael Atlântico's Guest Relations Department.

10/10 - 훌륭해요

Yeganeh

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was perfect
2024년 2월에 3박 숙박함
답변 제공: Nau São Rafael Atlântico’s Guest Relations Dept. 님, 2024년 4월 14일
Dear Yeganeh, Our team would like to thank you for assessing your recent stay.We could not have hoped for a better review! It would be a pleasure to welcome you back to Nau São Rafael Atlântico and provide you many memorable moments. Best regards,Nau São Rafael Atlântico’s Guest Relations Department.

10/10 - 훌륭해요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
lovely hotel in a great location with good facilities
2024년 2월에 5박 숙박함

10/10 - 훌륭해요

Jorge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pasamos dos días allí y fue muy agradable , el hotel está situado en un lugar lindo frente a la playa casi , dónde tiene acceso dirécto, el personal tiene excelente servicio , siempre dispuestos a dar información de todo en general el hotel es hermoso piscinas jardines todo muy bien, la comida deliciosa y los platos muy bien servidos, todo con detalle, lo único que nos parece se podría mejorar es la cama.
2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Shubha

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome place to stay
Awesome hotel. Spacious rooms. Amazing selection of breakfast. Staff is very nice. Beach is literally 10 minutes walk from the hotel. Only thing is, it’s away from the city center and have to call Uber for everything if you are not driving. We loved our stay in this hotel.
2024년 1월에 3박 숙박함

8/10 - 좋아요

Rezvan

2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Kirran

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Amazing resort so much to see and do the rooms were impeccable. Meal options were great and the beach was at the end of the resort. Perfect location and the staff were so friendly
2023년 12월에 5박 숙박함

10/10 - 훌륭해요

Hadi 님, Reston

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel and nice beach!
2023년 12월에 4박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Good location, poor acoustics
Beautiful location by the sea marred by horrible acoustics (especially the buffet restaurant) and lack of sound proofing (you can hear everything through the room walls).
2023년 12월에 2박 숙박함

10/10 - 훌륭해요

Claude

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Holly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
First time staying in this hotel and we had a great stay! Very good value for money. Brilliant selection at breakfast. I requested gluten free bread most mornings and the staff were so helpful. Our room was spacious, warm and cleaned throughly every day. Spa, gym and indoor pool was clean and well equipped. I had an anti stress massage which was amazing. Thank you / obrigada!
2023년 12월에 7박 숙박함

10/10 - 훌륭해요

Jenny

2023년 12월에 2박 숙박함

6/10 - 괜찮아요

Olivia

2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Ruksana

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Patrice

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel
Absolutely amazing experience all the way from check in through to check out. We had an early flight and they let us check in early from 11am and even decorated our room. The hotel restaurants and bar had friendly and helpful staff that were always around to help and the food was AMAZING. The walk to the beach was peaceful and beautiful as well. The overall stay was one of the best I’ve ever had and I definitely recommend this hotel to everyone.
2023년 12월에 4박 숙박함

8/10 - 좋아요

Benedicto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel to stay in, very peaceful
2023년 12월에 4박 숙박함

10/10 - 훌륭해요

Syluan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Relaxing week.
Amazing stay once again and we will surely be back.
2023년 11월에 6박 숙박함

10/10 - 훌륭해요

Ana Luísa lopes

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 2박 숙박함

8/10 - 좋아요

mario

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함

10/10 - 훌륭해요

Beverly

2023년 12월에 1박 숙박함

10/10 - 훌륭해요

KARINE

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Superbe complexe 5*
Petite escapade en amoureux, Nous avons adoré le Portugal, les gens sont accueillants, gentils et font l'effort de parler votre langue. L'hôtel, un petit bijou de confort et de beauté... Séjour idyllique !!!
2023년 11월에 8박 숙박함

8/10 - 좋아요

Nils Lars-Åke

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2023년 11월에 7박 숙박함

4/10 - 별로예요

mohammed rezwanur

단체 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Generally the hotel fell short of what is expected for a 5 star hotel. It was not well maintained and beds had bed bugs. The room layout although large was open to the bathroom meaning smells were circulating the entire room. Toiletries had to be replaced after asking for them instead of proactively doing it. Not great, avoid.
2023년 12월에 2박 숙박함