계단

파크 뷰 인 & 스위트 & 컨퍼런스 센터 여행 후기

2 out of 5

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 133개 이용 후기 중 53개" "
평점 8 - 좋아요. 133개 이용 후기 중 41개" "
평점 6 - 괜찮아요. 133개 이용 후기 중 22개" "
평점 4 - 별로예요. 133개 이용 후기 중 12개" "
평점 2 - 너무 별로예요. 133개 이용 후기 중 5개" "

8.2/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

Gregory

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Less than ońe block away the Grotto of the redemption
2024년 2월에 1박 숙박함
답변 제공: bernier 님, 2024년 2월 20일
Thank you so much for your review. We are glad you enjoyed your stay with us.

8/10 - 좋아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The place was very clean. Beds were not very comfortable could feel the inner coil springs when you sat/laid down on them.
2024년 1월에 3박 숙박함
답변 제공: bernier 님, 2024년 1월 12일
Thank you for your review. we are happy you stayed with us.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: bernier 님, 2023년 12월 25일
Thank you for taking the time to review us. Were happy your stay is enjoyable.

8/10 - 좋아요

Carrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: bernier 님, 2023년 10월 22일
thank you for taking the time to review. have a blessed day.

4/10 - 별로예요

Donald

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Never stay there again
Room was reserved as non smoking and it stunk of smoke!! Bedspread stunk abd was in horrible condition. Old and dirty. Tv was very old. Room not very clean at all.
2023년 10월에 1박 숙박함
답변 제공: bernier 님, 2023년 10월 18일
Donald, This is a smoke FREE hotel and I assure you no one before you smoked in that room. The comforter is not even 4 months old and the room is very clean according to all the other guests who have stayed in there. Are you sure your reviewing the correct hotel? Why would you even stay in a room if it's so bad? You had several chances to tell me as you went in and out of the building but you did not say a word..Why? Well sorry you disliked stay.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: bernier 님, 2023년 10월 15일
thank you for you review.

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 1박 숙박함
답변 제공: bernier 님, 2023년 10월 13일
Thank you so much for your review. We are happy you enjoyed your stay with us.

4/10 - 별로예요

Robert

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함
답변 제공: bernie r 님, 2023년 9월 16일
Robert if it was poor then why did you stay 2 days and why every time I asked you if you had any problems and if the room was okay you said.. "Yeah it is fine no problems" ?

10/10 - 훌륭해요

Shirley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly walking distance to the grotto.
2023년 7월에 1박 숙박함
답변 제공: bernie r 님, 2023년 7월 29일
thank you for the review.

10/10 - 훌륭해요

Jackie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff cared about our comfort and visit.
2023년 7월에 1박 숙박함
답변 제공: bernier 님, 2023년 7월 6일
Thank you for reviewing us. We are happy you enjoyed your stay.

10/10 - 훌륭해요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Proximity to Grotto of the Redemption was a huge bonus. Good continental breakfast. Attentive manager.
2023년 6월에 2박 숙박함
답변 제공: bernier 님, 2023년 6월 21일
thank you for the review. We hope you come and stay with us again.

10/10 - 훌륭해요

Sarah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Best part of checking in was meeting Howie! ♥️
2023년 6월에 1박 숙박함
답변 제공: bernier 님, 2023년 6월 15일
Thank you for your review. Howie and I wish you and yours happy travels.

10/10 - 훌륭해요

Margaret

단체 여행
좋아요: 숙박 시설 상태 및 시설
Very nice accommodations.
2023년 6월에 1박 숙박함
답변 제공: bern 님, 2023년 6월 6일
thank you for your review. We enjoyed have you stay with us.

8/10 - 좋아요

Charles D

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Would have been better with a earlier breakfast, we left early. I know having no control of the varmints outside, but the flying bugs were terrible.
2023년 5월에 1박 숙박함
답변 제공: bernie 님, 2023년 6월 2일
Yes I know the state of iowa released a report about the bugs out side and it was because of a weather change we had a couple weeks ago. Thank you for your comments and review.

10/10 - 훌륭해요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quiet, good bed, convenient for our needs, I would prefer a little more protein for brkfast.
2023년 5월에 1박 숙박함
답변 제공: bernie 님, 2023년 5월 28일
thank you for your review. I will gladly get some more protein items to set out. thanks again

10/10 - 훌륭해요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay!
2023년 5월에 1박 숙박함
답변 제공: bern 님, 2023년 5월 26일
Thank you for the review. We (Howie and I) hope to see you both again.

10/10 - 훌륭해요

Ken

2023년 4월에 3박 숙박함
답변 제공: bernie r 님, 2023년 5월 16일
thank you for your review. we are happy you enjoyed your stay.

10/10 - 훌륭해요

Paul

좋아요: 청결 상태, 직원 및 서비스
Good
2023년 3월에 1박 숙박함
답변 제공: bernie 님, 2023년 4월 1일
Thank you for your review. Please come back and see us again.

10/10 - 훌륭해요

Titi

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good
2023년 1월에 2박 숙박함
답변 제공: bernier 님, 2023년 1월 31일
Thank you. We are happy you enjoyed your stay.

10/10 - 훌륭해요

Annette

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The stay was great. It was nice and quiet and right next door to the venue we were visiting in West Bend.
2022년 10월에 1박 숙박함
답변 제공: bernier 님, 2022년 10월 28일
Thank you for your review. We are happy you enjoyed your stay.

10/10 - 훌륭해요

Shamra

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was a quiet, nice place to stay. Within walking distance to the Grotto! Staff was very friendly and the breakfast and coffee was very good.
2022년 9월에 1박 숙박함
답변 제공: bernier 님, 2022년 9월 6일
Thank you for your review. The staff and I are so glad you enjoyed your stay.

6/10 - 괜찮아요

James

좋아요: 청결 상태
별로예요: 편의 시설/서비스
This is a tired old hotel in much need of repair. The carpet in the hallways is stained beyond cleanability. The man who checked me in was pleasant enough, but the children who worked the desk during the day would not make eye contact and grunted answers to my questions. The room was clean and the bed was comfortable. The "Continental breakfast" was coffee and packaged processed pastries (nothing I, as a diabetic could eat). This property is inexpensive and I am grateful I had not paid more for it.
2022년 8월에 2박 숙박함
답변 제공: bernie r 님, 2022년 8월 28일
Thank you for your review James. Yes as you had to notice the buckets and fans the ice machine did flood some of the hallway and until the carpet cleaning company arrives it does look bad. But saying the hotel is in need of repair due to a carpet stain is a bit much.

4/10 - 별로예요

Sheryl

연인과의 여행
별로예요: 편의 시설/서비스
It was a good location. It didn't have a good breakfast and tv was old and channels were limited. There was no eggs, just sweets and some of them tasted old.
2022년 8월에 1박 숙박함
답변 제공: bernier 님, 2022년 8월 16일
Thank you for your review. So sorry to hear you had trouble with the Directv as there are over 85 channels for you to browse thru and our apologies you didn't see what we serve for breakfast on our web site prior to visiting.

8/10 - 좋아요

Robert E

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Grotto
We’re in West Bend for the Grotto. Hotel close.
2022년 8월에 1박 숙박함
답변 제공: bernier 님, 2022년 8월 13일
Thank you for your review. Happy to have you stay with us.

8/10 - 좋아요

Christine L

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Within walking distance to the Grotto. Large conference rooms. Very clean room. Didn't like the view from window. The parking lot was very small and unfinished
2022년 7월에 2박 숙박함
답변 제공: bernier 님, 2022년 7월 24일
Thank you for your review. Should you decide to return I will find you a room with a better view. Thank you again.

2/10 - 너무 별로예요

Loren 님, Haltom City

아이를 동반한 가족 여행
Only have 2 pet rooms and wouldn't let me stay there even with our ESA paperwork.
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 7월에 1박 숙박함
답변 제공: bernie r. 님, 2022년 7월 15일
Thank you for your review. We are very happy you enjoyed your stay with us.

4/10 - 별로예요

Jonathan

2022년 7월에 2박 숙박함

10/10 - 훌륭해요

Winder

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place to stay
Very clean, convenient to The Grotto and Wagon Wheel resturant. Owners were very helpful suggesting things to do.
2022년 6월에 1박 숙박함
답변 제공: bernier 님, 2022년 6월 26일
Thank you for your feedback. We are very happy you enjoyed your stay and suggestions for hiking.

4/10 - 별로예요

Alice

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함

8/10 - 좋아요

Reynaldo 님, Junction City

가족 여행
좋아요: 숙박 시설 상태 및 시설
The property is just a walking distance to the Grotto of the Redemption, the beds and the bedsheets really need replacement.
2021년 10월에 1박 숙박함
답변 제공: bernier 님, 2021년 10월 11일
Thank you for for your review we appreciate your feed back.

6/10 - 괜찮아요

Kyle

좋아요: 청결 상태
2021년 9월에 1박 숙박함

10/10 - 훌륭해요

Angie

좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 9월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 객실의 편안함
The shower was terrible, set up fir really ok’d people.
2021년 8월에 1박 숙박함
답변 제공: bernie 님, 2021년 9월 17일
I just received this review today 9-16-21 and it shows you posted it on 8-16-21 Just For The Record. We are sorry you did not the handicap roll in shower. I believe we could of moved you to a different room if you requested it. Please let us know so we can let you have a comfortable stay with us next time.

8/10 - 좋아요

Francisca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grotto of the Redemption trip
Overall comfortable. It was walking distance to our desired destination- the Grotto of the Redemption.
2021년 8월에 1박 숙박함
답변 제공: bernier 님, 2021년 8월 15일
thank you for the review and please come again. I enjoyed our talk.

8/10 - 좋아요

Francisca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Place to contemplate
Room was clean enough. Staff is friendly. A big dog welcomes you by the door. There is a small ref but no microwave and coffee maker in the room. Bathroom is senior and disable friendly. There is ice machine on the premises. The hotel is a quarter mile walking distance from the Shrine of the Redemption in West Bend. We stayed 2 nights. Housekeeping changed our towels before the second night . Overall, the stay was relaxing. We had a chance to attend mass at the Shrine Church. The corn fields on the back side of the hotel add to the relaxation of the place. One thing we recommend…please have housekeeping scrub the inner upper part of the toilet bowl. There is grime that developed over time. This is unit 108. Thanks for hearing is out.
2021년 8월에 1박 숙박함
답변 제공: bernier 님, 2021년 8월 13일
Thank you for your review were happy you enjoyed your stay. Please come visit us again.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
All good
2021년 7월에 1박 숙박함
답변 제공: bernier 님, 2021년 7월 17일
Thank you for reviewing your stay. We enjoyed having you here with us.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice clean big room. Loved pool!! The resident dog was adoreable. Across from the Grotto. Would stay again!!
2021년 7월에 1박 숙박함
답변 제공: bernier 님, 2021년 7월 7일
Thank you for your review. We are happy you enjoyed your stay and Howie.

10/10 - 훌륭해요

Walter

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 2박 숙박함
답변 제공: bernier 님, 2021년 6월 22일
Thank you for your review. We a very happy that you enjoyed your stay with us.

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
We did not get to stay due to an emergency and was graciously given our money back. A coffee pot would have been nice and even a microwave as was difficult or even feasible to find a place to eat in West Bend. But the proprieter was congenial and returned our money. And we thank him.
2021년 6월에 1박 숙박함
답변 제공: bernier 님, 2021년 6월 14일
Thank you for your review. As i mentioned we do not have coffee pots in the rooms nor do we advertise that we do and a microwave can always be arranged. We do have a great restaurant in town called The Wagon Wheel and other places to eat also as I mentioned when you checked in.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2021년 6월에 1박 숙박함
답변 제공: bernier 님, 2021년 6월 21일
Thank you for your review. I am glad your stay was nice.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Walking distance to the Grotto of Redemption.
2021년 6월에 1박 숙박함
답변 제공: bernie r 님, 2021년 6월 5일
Thank you for your review. We are happy you enjoyed your stay.

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice warm pool with toys for the kids. Staff went above and beyond to accommodate. Simple but sufficient breakfast. Very clean and quiet.
2021년 4월에 1박 숙박함
답변 제공: bernier 님, 2021년 4월 29일
Thank you. We are all happy you enjoyed your stay.

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location was perfect for us! It's literally steps from the grotto.
2021년 4월에 2박 숙박함
답변 제공: bernie 님, 2021년 4월 19일
Thank you. I am glad you enjoyed your stay

10/10 - 훌륭해요

실제 이용하신 고객

2020년 8월에 1박 숙박함
답변 제공: bernie 님, 2020년 9월 1일
thank you for your review. We are happy you enjoyed your stay

10/10 - 훌륭해요

steve

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 1박 숙박함
답변 제공: bernie 님, 2020년 8월 17일
Thank you for your review, we enjoyed you staying with us

8/10 - 좋아요

실제 이용하신 고객

좋아요: 직원 및 서비스
2020년 7월에 1박 숙박함
답변 제공: patti d 님, 2020년 8월 4일
thank you for your review. We enjoyed you staying with us

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스
The room was nice and big, and overall clean. Stains on the pillows and mattress. The hot tub was all boarded up but there were signs all over telling you the rules of the hot tub. Might be good idea to take them down. There was a micro fridge in the room but no coffee maker. I am a real early riser and they didn't have coffee in the lobby till 7:15. It was a very good location, just a block from the Grotto, and easy to find. I probably will stay there again but I will go to Casys to get coffee.
2020년 7월에 1박 숙박함
답변 제공: patti d 님, 2020년 8월 3일
Thank you for your review. We are sorry if the coffee was late as we tend to set it out earlier and will address the issues with housekeeping. thank you

4/10 - 별로예요

Jb 님, Mason city

좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was right across the street from Grotto, so location great. Made sure to get hotel with pool, spa, and breakfast. which said they had all but spa was covered with wood not working and breakfast was not out when supposed to be had to go to gas station. We were put in a handicap room so taking shower was horrible. ask to have different room and was told we were put in that room because it was big enough for our family which consisted of 2adults and 2children so no different room. Also owners had pets so there was a ton of poop all over outside, left my windows cracked and had flies all over in my car. Owners were very nice but when you're paying for something that doesn't cut it
2020년 7월에 1박 숙박함
답변 제공: Bernie r 님, 2020년 7월 25일
Now this review is an out right LIE. We do Not advertise to have a spa in the pool area and breakfast hours are clearly posted and is set out 10 minutes before. Your reservation was for 2 people and check in is at 4pm. You showed up at 1:40pm with 4 people expecting a room while we were still cleaning. YOU NEVER ASKED for a different room and deliberately FLOODED the entire bathroom floor. That room is rented often and has a low flow shower head; I have never seen it like the way you left it before. For the record there is not ANY poop around outside. I know the property is to have sympathy when replying and say were sorry but not today.

8/10 - 좋아요

Linda

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay at
Our stay was great a very nice place to stay at very peaceful night sleep
2020년 7월에 1박 숙박함
답변 제공: Bernie r 님, 2020년 7월 17일
Good morning. Very glad you slept well and thank you for your review. We hope to see you again.