오리/거위털 이불, 미니바, 객실 내 금고, 책상

호텔 스파 포르타 마리스 바이 멜리아 여행 후기

4 out of 5
호텔 스파 포르타 마리스 바이 멜리아
Plaza Puerta del Mar, 3, Alicante, Alicante

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 459개" "
평점 8 - 좋아요. 1003개 이용 후기 중 392개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 104개" "
평점 4 - 별로예요. 1003개 이용 후기 중 30개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 18개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

8/10 - 좋아요

SUNGHYUCK

가족 여행
좋아요: 객실의 편안함
2020년 1월에 1박 숙박함
답변 제공: Oscar M. 님, 2020년 2월 12일
Thanks for your high score Sincerely,

10/10 - 훌륭해요

CORINNE

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a lovely big room overlooking the Marina. Amazing views! Bed was very comfortable,and slept really well. Great Rainshower with constant hot water. The only negative was the food in the restaurant,very disappointing. Overall we really enjoyed our stay and would definitely recommend.
2024년 4월에 4박 숙박함
답변 제공: Guest Experience Assistant 님, 2024년 4월 18일
Dear Corinne, thank you for your review and for taking the time to write it! We're glad to hear that you enjoyed the stay with us and that you specially liked your room. We are sorry that we did not reached you expectations regarding your culinary experience. Nevertheless, we hope to have the pleasure of welcoming you back again soon for another wonderful experience! Warm Regards, Alessandra L. - Guest Experience Assistant

10/10 - 훌륭해요

Rakesh

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 4박 숙박함
답변 제공: Guest Experience Assistant 님, 2024년 4월 4일
Dear Rakesh, thank you for your feedback regarding your stay here at Hotel Porta Maris and Siutes del mar. It was a pleasure to welcome you and we would love to see you again sometime.Regards,Nuria M.Guest Experience Assistant

6/10 - 괜찮아요

tara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Rooms large and great views but the walls out on balcony looking over sea all peeling. Breakfast way too crowded, tables not cleaned, piles of plates on tables and no cutlery. Hot food was lukewarm and not a huge amount to choose from, eggs not cooked and scrambled egg tastes like rubber. When I complained I was told it was due to high amounts of people coming at one time which was unusual???? They had one waiter, bless him! Unacceptable for a 4 star hotel. Paid quite a bit extra per room for breakfast, which I def would not do again. Like I said rooms were lovely but extremely noisy when door open to balcony, and still heard quite a lot when closed, had to wear ear plugs!
2024년 3월에 3박 숙박함
답변 제공: Guest Experience Assistant 님, 2024년 4월 1일
Dear Tara, first of all I would like to thank you for taking the time to send us your feedback.Regarding the crowdy breakfast, I would like to inform you that we inform our guest on several points in the hotel about the crowdiest and less crowdiest times for breakfast. As we know about this, we always put the corresponding amount of waiters. Nevertheless, I would like to apologize for the bad experience you had. We really hope that you will visit us again, so we can improve your experience.Kind regards,Alessandra L.

8/10 - 좋아요

Kevin

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was cold
2024년 2월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 3월 4일
Thank you very much- Tina- for your review. We hope that you enjoyed your stay and we take note about your comments in order to improve hot food on breakfast. We we will be pleased to welcome you back. Best regards,

8/10 - 좋아요

Ernst Josef

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Schönes, geräumiges chmmer! Gut ausgestattet. Badezimmerarmaturen und WC Spülung sollte man sanierungs-, bzw. Modernisierungsbedürftig. Stühle sind hochwertig uns schwer aber ohne Polster auf den Stuhlbeinen, daher sehr laut, wenn sie gerückt werden. Auch die Balkontür ist viel zu laut beim Öffnen und schließen!
2024년 2월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 16일
Thank you- Ernst Josef- for your review. We are glad to know that you enjoyed your stay and we take note about your suggestions in order to improve. We will be pleased to welcoming you back and have the opportunity to offer you a better experience. Best regards, Carolina M.

10/10 - 훌륭해요

Ulf

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 7일
Thank you- Ulf- for your review. We are glad to know that you enjoyed an excelent experience and we will be pleased to welcoming you back. Best regards, Carolina M.

10/10 - 훌륭해요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 7일
Thank you for your review. We a re happy to know that you enjoyed your experience and we will be pleased to welcoming you back. Best regards, Carolina M.

10/10 - 훌륭해요

Pablo

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 7일
Muchas gracias- Pablo- por compartirnos su valoración. Nos alegra saber que disfrutó su experiencia y será un placer recibirle de nuevo. Carolina M.

6/10 - 괜찮아요

Vegard

Under middels
Bra beliggenhet. Dårlig frokost. Dårlig ventilasjon. Ikke så bra service. Kommer ikke til å bo der igjen. Prøvde å få fikset varmtvann som ikke virket i vasken på badet. Sa ifra om manglende ventilasjon som de aldrig klarte å fikse. Vet ikke om de prøvde. Fint treningsrom.
2023년 12월에 10박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 1월 3일
Thank you -Vegard- for sharing your feedback. We appreciate your positive note on the location and the gym. We apologize for the breakfast experience, ventilation issues, and service concerns you encountered. Your comments are valuable, and we'll use them to make improvements. We regret any inconvenience and hope to have the chance to welcome you back for a more satisfactory stay in the future. Best regards, Carolina M.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
Wonderful stay with a sitting room, bedroom, bathroom, separate wet room and 2 balconies!
2023년 12월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 12월 19일
Thank you for your review. We are glad to know that you enjoyed your stay and we will be pleased to welcome you back. Best regards, Carolina M.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
2023년 12월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 12월 19일
Thank you for your review. We hope that you enjoyed your stay and we will be pleased to welcome you back. Best regards, Carolina M.

8/10 - 좋아요

Gerardus

2023년 12월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 12월 19일
Thank you for your review. We are glad to know that you enjoyed your stay and we will be pleased to welcome you back. Best regards, Carolina M.

10/10 - 훌륭해요

AYMAN

2023년 12월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2024년 2월 7일
Thank you - Ayman- for your review. We are glat to know that you enjoyed your experience and we will be pleased to welcoming you back. Best regards, Carolina M.

8/10 - 좋아요

Søren

2023년 11월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 12월 11일
Thank you - Soren- for taking the time to share your positive feedback with us. We are happy to hear that you enjoyed your stay with us. We hope to have the pleasure of welcoming you back again in the future and offer you an even better service. Thank you for choosing us! Kind regards, Carolina M.

10/10 - 훌륭해요

Jon

2023년 11월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 12월 19일
Thank you for your review. We are glad to know that you enjoyed your stay and we will be pleased to welcome you back. Best regards, Carolina M.

8/10 - 좋아요

Ellionor

단체 여행
좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 11월 22일
Thank you- Ellionor- for your review. We are glad to know that you enjoyed your stay and we will be pleased to welcome you back. Best regards,

6/10 - 괜찮아요

Ingfrid E B

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alt er i orden, rent, god seng, men det det er ikke koselig. Ingen bilder på veggene. Restauranten ser ut som en kafé med plaststoler etc. Ikke fristende og sitte der selv om utsikten er fantastisk. Inngangspartiet gir et dårlig førsteinntrykk med en skranglete bråkete rulletrapp.
2023년 11월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 11월 22일
Thank you- Ingrid- for your review. We are glad to know that you enjoyed the room confort and cleanliness and we regret if you did not like decoration. We take note about your comments in order to improve and we will be pleased to welcoming you back. Best regards,

4/10 - 별로예요

Ingrid

단체 여행
별로예요: 직원 및 서비스
Did not get the room we booked
We did not get the room we booked.only two beds and not space for three. We were 3 adults
2023년 11월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 11월 22일
Thank you- Ingrid- for your review. We regret that the 3er bed was not available on your arrival, but only asking in reception for it it could been solved. We are sorry for this mistake and we ask for apologies. We wish to have a new opportunity to welcoming you back. Best regards.

10/10 - 훌륭해요

Richard

2023년 11월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 11월 22일
Thank you- Richard- for your review. We are glad to know that you enjoyed an excelent experience and we will be pleased to welcome you back. Best regards,

8/10 - 좋아요

Päivi

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 5박 숙박함
답변 제공: Guest Experience Assistant 님, 2023년 11월 12일
Thank you very much Päivi for sharing your opinion after your recent stay with us. We hope you enjoyed your stay and we will be pleased to welcome you again soon. Kind regards, Ana C. (Guest Experience Assistant)

8/10 - 좋아요

David

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Alicante visit
Easy check in spacious rooms
2023년 11월에 1박 숙박함
답변 제공: Guest Experience Assistant 님, 2023년 11월 11일
Thank you very much David for your review. We are glad to know that you enjoyed your stay and we will be pleased to welcome you back. Best regards, Ana C.

10/10 - 훌륭해요

Marja Tuulikki

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Aamiainen hyvä ja monipuolinen. Ystävällinen ja auttavainen henkilökunta. Hyvä sijainti. Allasalue vaatimaton, mutta ei vaikuttanut lomamme viettoon. Erittäin positiivinen majoituskokemus jota voi suositella.
2023년 10월에 6박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 11월 4일
Thank you very much- Marja- for your review. We are glad to know that you enjoyed your stay and you will recommend our services. We will be pleased to welcome you back. Best regards, Carolina M.

8/10 - 좋아요

Philipp

출장 여행
좋아요: 객실의 편안함
별로예요: 직원 및 서비스
180 Euro und kein Zimmerservice. Das war enttäuschend.
2023년 10월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 10월 29일
Thank you for your review. We hope you have enjoyed your experience and we regret the misunderstanding regarding the room service, as we offer 24 hours room service and the information Iis provided in all room with a QR code. We hope we can receive you back in the future and you can enjoy it. Best regards, Carolina M.

8/10 - 좋아요

Satu-Helena 님, Lohja

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Terrible dissopointment was the blanket. Two sheets and big blanket that two persons had to share. So oldfashioned. I have not ever encountered that before in a hotel, no matter where I have travelled.
2023년 10월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 10월 24일
Thank you - Satu-Helena- for your review. We hope you enjoyed your stay and we regret that sharing a blanket was a problem for you, specially when we could have provided an extra blancket without any cost to improve your experience. We will be pleased to welcoming you and to offer you an improved experience. Best regards, Carolina M.

8/10 - 좋아요

Jeanette

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was lovely and very helpful. The breakfast buffet had a great selection and the dining room offered a great view of the sunrise. Water pressure was great and I liked how shampoo and soap was mounted to the wall. On the downside, the pool was placed in such a way that it was never exposed to sunlight and was therefore very cold. We paid extra for 90 minutes spa time to access the indoor pool/whirlpool and had to buy swim caps to use the indoor pool. The spa itself was nice enough, but lacked clocks so it was difficult to tell when our time was up. If I ever return, I would probably go for one of the suites as indoor pool access is included in that price.
2023년 10월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 10월 24일
Thank you very much- Jeanette- for your review. We are glad to know that you enjoyed your experience and we will be pleased to welcoming you back in a standar or superior room with access to Sanarium excelusive area. Best regards, Carolina M.

8/10 - 좋아요

Philipp

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 10월 24일
Thank you very much-Philipp- for your review. We are glad to know that you enjoyed your experience and we will be pleased to welcoming you back. Bes regards, Carolina M.

10/10 - 훌륭해요

Justine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 10월 24일
Thank you very much- Justine- for your review. We are glad to know that you enjoyed your experience and we will be pleased to welcoming you back. Best regards, Carolina M.

8/10 - 좋아요

Philipp

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Schöner Aufenthalt in toller Lage.
2023년 10월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 10월 18일
Thank you- Phlipp- for your review. We are glad to know that you enjoyed your experience and we will be pleased to welcome you back. Best regards, Carolina M.

10/10 - 훌륭해요

Claire

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Worth checking out.
Amazing from start to finish, food fab, pool fab, staff great. In a convenient location & 15 mins from airport. Loved it!
2023년 10월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 10월 18일
Thank you- Claire- for your review. We are glad to know that you enjoyed a wonderful experience and we will be pleased to welcome you back. Best regards, Carolina M.

10/10 - 훌륭해요

Nele

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 10월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 10월 18일
Thank you- Nele- for your review. We are glad to know that you enjoyed an excelent experience and we will be pleased to welcome you back. Best regards, Carolina M.

10/10 - 훌륭해요

Annine

2023년 10월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 10월 18일
Thank you- Annine- for your review. We are glad to know that you enjoyed a perfect experience and we will be pleased to welcome you back. Best regards, Carolina M.

8/10 - 좋아요

Leif-Ole

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfekt beliggenhet
For andre år på rad bodde vi noen fager på dette hotellet. Det er spesielt plassering som avgjør valget. Hotellet ligger ved stranda, og tett på sentrale deler av byen. Hotellet har hod standard, hyeeoig personale og god frokost.
2023년 9월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 9월 19일
Thank you very much- Leif- Ole- for your review. We are happy to know that you liked your experience and we will be pleased to welcome you back. Best regards, Carolina M.

2/10 - 너무 별로예요

Magnus

2023년 9월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 9월 19일
Thank you very much- Magnus- for your review. We regret that we could not accomplish your expectations and we hope to have a new chance to do it. We will be pleased to welcome you back. Best regards, Carolina M.

8/10 - 좋아요

Leanne

2023년 9월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 10월 29일
Thank you for your review. We are glad to know that you enjoyed your stay and we will be pleased to welcome you back. Best regards, Carolina M.

8/10 - 좋아요

Sissel

좋아요: 청결 상태, 객실의 편안함
2023년 9월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 9월 19일
Thank you very much- Sissel- for your review. We are happy to know that youenjoyed your experience and we will be pleased to welcome you back. Best regards, Carolina M.

6/10 - 괜찮아요

KAREN

단체 여행
좋아요: 편의 시설/서비스
Bathroom is not clean
2023년 9월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 9월 19일
Thank you very much- Karen- for your review. We regret your comments regarding the bathroom and we hope you enjoyed your experience with us. We will be pleased to welcome you back. Best regards, Carolina M.

10/10 - 훌륭해요

Ossama Hassan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 7박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 9월 19일
Thank you very much- Ossama Hassan- for your review. We are happy to know that you enjoyed an excelent experience and we will be pleased to welcome you back. Best regards, Carolina M.

10/10 - 훌륭해요

Vanessa 님, fort lauderdale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The location is everything! Do yourself A favor and get sea view! Breakfast buffet was decent. We got upgraded to a JR suite which was amazing!!!! Didnt even see that one coming so thank you Miriam
2023년 9월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 9월 19일
Thank you very much- Vanessa- for your review. We are happy to know that you enjoyed your upgrade to a junior suite and we will be pleased to welcome you back. Best regards, Carolina M.

10/10 - 훌륭해요

Jenny

2023년 9월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 9월 10일
Thank you very much for sharing your comments after your experience with us. We are glad to know that you liked your experience and we will be please to welcoming you back. Sincerely, Carolina M.

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Fine as a base.
I really struggle to see how this hotel qualifies as a 4*. From the 70’s style lobby through a rusty entrance, the strange scent of ammonia and throughout the downstairs area it all just feels really, tired. The check in staff were nice enough, the cleaning and restaurant staff were lovely and the room is fine, huge bed and smart TV, decent minibar and snacks, but if you choose a port view I’d say you need to be on floor 5 and above to actually see anything. The bathroom was clean but old and grubby grout etc. but the very worst thing was how thin the ceilings were - our second morning I could hear the room above being cleaned/ chatting as if I was in there with them. The bar has a lovely view of the sea and if you’re just using it to sleep here there then have breakfast - fits the bill.
2023년 8월에 3박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 9월 10일
Thank you very much for sharing your comments after your experience with us. We regret that you did not liked your experience and we take note about your comments in order to improve the building. We hope that you could enjoy our services and attention and this will be a reason to return. Sincerely, Carolina M.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 8월에 8박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 9월 10일
Thank you very much for sharing your comments after your experience with us. We are glad to know that you liked your experience and we will be please to welcoming you back. Sincerely, Carolina M.

8/10 - 좋아요

Aleksander

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Flott hotell! Kun 2 små ting å sette fingeren på.
Flott hotell, god frokost og lunsj, bra renhold. Kun 2 ting som var negativt: Når vi ankom på natten så var fasaden helt mørklagt og måtte ta rulletrapp i mørket, vi var usikker på om vi hadde komt til rett plass. Aircondition på rommet var veldig støyende, men den fungerte i det minste.
2023년 8월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 9월 5일
Thank you very much- Aleksander- for your review. We are glad to know that you enjoyed your hotel and we have taken note about your comments in order to improve. We will be pleased to welcoming you back. Best regards, Carolina M. (Guest Experience Manager)

4/10 - 별로예요

Olena

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
The hotel service and facilities are fare away from 4 stars and the price we paid for our stay . The room itself is ok, but the other facilities are poor enough. No evening restaurants, only a bar. They have hidden restaurant that is working only in weekends and hidden sweeping pool for “special guests”. They do have quite ok swimming pool for all, but you have to pay deposit for the towels 10 euro and they charge you 1 euro per each towel if you want it to change for clean one, Inside swimming pool and saunas are not included and you should pay additionally for possibility to use them. We were even not offered a price list and information about that. When we arrived and came to the room it was running water from the selling in the bathroom. Technician came very quickly to fix it , but we were not able to be at the room and have a rest after trip as we planed. I asked for another room, they said they do not have any other available, but even did not offered any “compliment” from the hotel for that inconvenience. It was no free steel water in the rooms ( at least we were not told about that , just that they have a bar for money in the room). The breakfast was acceptable, but it is not value for the money they announce it costs per person if you have by it additionally ( 22euro). You can have a lunch for 3 in the most expensive area in the city for 36 euro. Location is good and close to the beach, but the price is for high for that after my opinion.
2023년 8월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 9월 1일
Thank you very much- Olena- for sharing your detailed opinion after your stay with us. We regret that we could not accomplish your expectations and we hope you could enjoy your stay despite the issues mentioned. Regarding the hotel information, when check in in we give some information and in the room you have a QR code to navigate to an application where more detailed information is given. We regret if you expected the spa to be included and regarding the "hidden" swimming pool for special guests it is the pool for guests staying in suites, which paid higher rates for exclusive services. We hope this issues will not disuade you to return. We will be pleased to welcoming you back. Best regards, Carolina M.

8/10 - 좋아요

Oystein

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 8월 30일
Than you very much- Oystein- for your review. We are glad to know that you enjoyed your stay and we hope to welcome you back. Best regards, Carolina M.

8/10 - 좋아요

ANNALEE 님, Breslau

2023년 8월에 4박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 9월 19일
Thank you very much- Annalee- for your review. We are happy to know that you enjoyed your experience and we will be pleased to welcome you back. Best regards, Carolina M.

10/10 - 훌륭해요

Yvonne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Birthday Trip
We had a wonderful stay. The hotel staff was very nice and accommodating. We took the Wellness Spa offer during checkin. The food was great and they went out of their way to make my husband so e Paella, which is normally not on the menu. The location to the beach and boardwalk is a plus….
Seafood Paella
Leek soup
View from the balcony
Bathroom
2023년 8월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 8월 28일
Thank you very much- Yvonne- for your detailed review after your stay with us. We are glad to know that you enjoyed a wonderful experience for such a special occasion for both your and we will be pleased to welcoming you back. Thank you for choosing and recommending our services.

10/10 - 훌륭해요

Ashley

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 8월 27일
Thanks for your review- Asley. We are glad to know that you enjoyed your experience. It will be a pleasure to receive you again. Sincerely, Carolina M.

10/10 - 훌륭해요

Oscar Ivan

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Enjoy this hotel!
Stayed in Alicante for 2 days but the next time i will stay longer. Alicante is a nice place like a mini Barcelona. The hotel next to The beach was so pretty awesome. I got a wonderfull room with view over the ocean. To wake up and see the beach was a realy nice feeling. The crow was very kind and the breakfast my god! This hotel is now one of my top best hotel in Europe.
2023년 8월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 8월 27일
Thank you very much- Oscar Ivan- for your review and kind words. It is a pleasure for us if you consider that we are one of the best hotel in Europe. We are glad to know that you enjoyed your experience and we remain at your disposal for a next visit to continue creating experiences together. Sincerely, Carolina M.

10/10 - 훌륭해요

Luciano

2023년 8월에 2박 숙박함
답변 제공: Guest Experience Manager 님, 2023년 9월 19일
Thank you very much- Luciano- for your review. We are happy to know that you enjoyed an excelent experience and we will be pleased to welcome you back. Best regards, Carolina M.