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룩스마르 아파르타멘토스 여행 후기

2.5 out of 5
룩스마르 아파르타멘토스
ZAMORA, 3, Benidorm, Valencian Community

이용 후기

6.0
평점 10 - 훌륭해요. 88개 이용 후기 중 7개" "
평점 8 - 좋아요. 88개 이용 후기 중 20개" "
평점 6 - 괜찮아요. 88개 이용 후기 중 35개" "
평점 4 - 별로예요. 88개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 88개 이용 후기 중 12개" "

6.2/10

청결 상태

7.2/10

직원 및 서비스

5.0/10

편의 시설/서비스

5.2/10

숙박 시설 상태 및 시설

이용 후기

6/10 - 괜찮아요

Charles

출장 여행
2024년 1월에 1박 숙박함

2/10 - 너무 별로예요

Mar

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 직원 및 서비스, 편의 시설/서비스
I wasn't expecting the Hilton for the price I paid and knowing that this is a good location and the apartments very popular with stags and hens, I got what I was expecting. So no complaints from me. I certainly wouldn't recommend here for a family or romantic break, but for a drinking break with the lads, it's perfect.
2020년 2월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Close to beach
Had a lovely experience at the hotel but some work was being done and Didn't get sleep for 3 night from.the noise and description
2018년 2월에 7박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Vi fikk vondt i hodet forde det lukta klor på rommet. Måtte sove på et annet rom. Det var trekkfullt og kaldt. Skjekket ut etter en natt
2018년 1월에 4박 숙박함

6/10 - 괜찮아요

Mark 님, Leeds

좋아요: 직원 및 서비스
Staff Excellent
All round hotel great value for price, needs updating, staff really helpful and pleasant, location off Brit Zone so no noise could be heard, plenty of bars in area and supermarket
2018년 1월에 4박 숙박함

6/10 - 괜찮아요

Christakis

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Basic accommodation
Basic hotel, clean and with great views of the city. Quiet area too. Rooms are quite outdated, walls need painting, taps/heaters rusty and staff friendly on a very basic level.
2017년 12월에 3박 숙박함

6/10 - 괜찮아요

Karen

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
2017년 11월에 5박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Book somewhere else
Iron/ironing board - No Sleep well - Turndown service - Ha Ha Ha Sofa bed - wouldn't let a dog sleep on it Egyptian-cotton sheets - Hankerchief more like...... The staff were great - Also blessing that there was no stag and hen parties there. However the 2 sofa beds were filthy, we would not sit on them . Towels dirty - the whole place needed fumigating. I knew when I paid not to expect 5 star due to the price - but I did expect clean towels and crockery, a bath that I could use and somewhere I would not electrocute myself. We were out a lot of the time bt I am soooooo glad that I only had to sleep here - couldn't wait to leave. Take it off Hotels.com booking site - no one should pay or redeem to stay here
2017년 11월에 3박 숙박함

8/10 - 좋아요

Jorge Santiago 님, Buenos Aires

좋아요: 청결 상태
Muy bueno por el precio
Solo estuvimos una noche, es limpio y muy cómodo.
2017년 10월에 1박 숙박함

6/10 - 괜찮아요

edward 님, huddersfield

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
average hotel
no kettle.bedding not changed all week. very good.beer @ very reasonable prices.staff very good
2017년 10월에 7박 숙박함

8/10 - 좋아요

sarah 님, england

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Basic but good for what I paid, staff very friendly location good, 10 minute walk to the beach. Ideal for a few days break
2017년 10월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Cheap n cheerful not the best but clean enough and the staff were great gave us a fan for our room booked our transfers as ryanair had taken our money but not booked us on. Place could do with an upgrade but lots of big parties so prob why they don't group of welsh guys throwing chairs from balconies so that doesn't help
2017년 9월에 7박 숙박함

6/10 - 괜찮아요

Janet

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Convenient for Benidorm Palace
Hotel very tired
2017년 9월에 1박 숙박함

8/10 - 좋아요

Stuart

좋아요: 청결 상태, 직원 및 서비스
Cheap get away to Benidorm
It is a cheap self catering accommodation for stags and hens 4.00am seems to be the alarm call if you stay here...
2017년 9월에 3박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Toilet bowl was standing loose and the electric water cooker was leaking
2017년 9월에 3박 숙박함

4/10 - 별로예요

James

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Bedbugs
I stayed for 4 nights and didnt spend any real quality time here' because hotel is in need of a real revamp, counted about 10 sun loungers around the pool area, stayed on 8th floor an never seen a cleaner once, thete was a chip container box on staircase for 3days! Towels never changed and beds contained bugs" i removed a handful just on mine alone" anyhow its cheap and in a decent location just make sure u shake all your belongings wen your packing to leave:
2017년 9월에 4박 숙박함

10/10 - 훌륭해요

Mrs S

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2017년 8월에 4박 숙박함
Dear guest, thanks for staying with us. We do appreciate your time spent in scoring us. We look forward to seeing you. Susi

10/10 - 훌륭해요

jose 님, london

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice apartment
10 minutes walking to the beach , the staff very friendly,, I will come back again
2017년 8월에 1박 숙박함
답변 제공: Susi - reception 님, 2017년 9월 4일
Dear guest, thank you so much for your comments. Thank as well for your time. We always try our best and work hardly and happy so our guests can have a lovely holiday with us. Looking really forward to seeing you.

8/10 - 좋아요

Rob 님, Melksham

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Good for what you pay.
Very dated property, but considering the cost of the room be cautious. Our main concern was the balcony locks were broken & the apartment was insecure despite this we had to pay for a safe deposit box, I think this should have been free because of the insecurities.
2017년 8월에 4박 숙박함
답변 제공: Susi - reception 님, 2017년 9월 4일
Dear Rob, thanks a lot for your time and for your comments. We will work on those points you have remarked to us. We wish to seeing you in future. Susi

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2017년 7월에 4박 숙박함
Dear guest, we want to thank you for your time taking to score us. We look forward to seeing you in future. Susi

8/10 - 좋아요

Adi 님, England

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Close to night life
Great pool, really polite & helpful staff, room was abit dated but still clean & ideal for a few days in the sun🍻☀️
2017년 7월에 3박 숙박함
답변 제공: Susi - reception 님, 2017년 7월 29일
Dear Guest, we are pleased you had enjoy your holidays with us. Thanks for your time and thanks for your comments. We look forwrad to seeing you.

6/10 - 괜찮아요

Daryll

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Benidorm stay
No glass in the door, front door very temperamentally has been kicked in a few times, beds glued together, nice bathroom and balcony. Okay for what we paid.
2017년 7월에 1박 숙박함
Dear Daryll, thanks for your comments. We will work on those points you have remarked to us. We are here to pleased our customers for an enjoyable holidays. So, we are here to help on every matter on our hands. We look forward to seeing you again. Thanks for your time. Thanks for your comments.

8/10 - 좋아요

David

좋아요: 직원 및 서비스
Good Priced apartments
Our stay at Luxmar apartments was fine. Apartments are a little worse for wear but for the price were good value for money. Staff are very friendly and helpful. Expect some noise, this is an apartment block used by stag and hen parties but then I think most are. Overall very happy with what we got for what we paid.

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스
Shame about the weather
Great value and location

6/10 - 괜찮아요

Raymond

별로예요: 숙박 시설 상태 및 시설
Not the worst but not the best.
Apartments are tired and the whole place could do with a makeover. Slightly off the buzz areas.

6/10 - 괜찮아요

Tina 님, Yorkshire

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Cheap get away
Last minute cheap get away. The Luxmar is a very basic appartment block. Th this is what we expected for price. Perfect for groups stays and hens. Could do with modernisation.

6/10 - 괜찮아요

Stephen

It was nice but only stayed 1 out of the 2 night's couldn't sleep too noisey for children full of hen and stag dos

8/10 - 좋아요

Philip

좋아요: 직원 및 서비스

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Budget apartment
Budget apartment, reasonable position. In need of decoration and mattresses very hard. No kettle in kitchen and hob plates corroded so wouldn't want to use. Small water tank not enough for two showers. Staff friendly and bar area nice.

4/10 - 별로예요

Lennart

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Man får vad man betalar för. Men vad man kan kräva är att rummet ska vara renstädat när man kommer och det var det inte. Dåligt utrustat kök.

6/10 - 괜찮아요

Su 님, manchester

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Basic and needs updating but functional
We spent our 5 day break sloshed! It was somewhere to sleep when we got back from the pubs

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
room was absolutely stinking of tobacco staff were not friendly shower was terrible and bath was manky , asked reception for fresh towels as they were soaking and was told that on a 3 day stay fresh towels and room service was not allowed

4/10 - 별로예요

birk 님, norge

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
verneverdig kanskje .. men beliggenheten er bra
hadde trua på hotellet utifra reklamen . men kom til slitent rom som bar preg av alderdom.. "sofane" og sengene ville ikke gått til loppemarked i Norge .. kjøkkenet var dårlig rengjort og vi måtte kjøpe utstyr til enkel matlaging .. varmt vann i dusjen 2,5min

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
short 4 night break
good base to get around hotel needs update doors not very secure veranda doors would not lock didn't have a change of towels the whole stay staff very friendly and helpful bar area reasonable price it may sound like a moan but we did enjoy our stay can't fault staff

2/10 - 너무 별로예요

terrible and dirty 님, Wales

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
ok for a group who just want a bed
I knew by the reviews it was a very low budget hotel and needed a refurb. but when I got there it was worse than I expected. ideal for parties and. don't large groups who can't get in anywhere else but here are the negatives, upon arrival was told I hadn't paid for the hotel which I had. I had even printed proof of payment in Spanish so it could be understood. I had to get my banking app out to prove it. I was then asked for a £40 deposit for a 4 night stay given 2 keys and that was it. Of I went up to the room. The rooms main door had been kicked in numerous times . When I walked in the toilet door had been kicked in to the point the door was all broke away. The microwave was all dented and the overall condition of the room was dirty. You cannot lock the patio doors in either room. I obviously took photos and went immediately back to reception. They had no interest in the photos whatsoever. It was quite obvious it was old damage also and they had not made any attempt to rectify it. The marble floors were filthy. You cannot use the safe in the room I was told. You have to use the ones in reception by the bar. Based on all the above I knew I was not leaving any valuables and had to take them out every day. The sofa beds were in such bad condition that they had just wedged cheap hardwood underneath. and the bedding quilts were old and worn. It was a cold week and you had no control over the central heating. Absolutely freezing at night. They should give us a deposit

10/10 - 훌륭해요

alec 님, mc

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very nice friendly staff
Only real problem was when it rained heavily and hail stoned it came into our apartment we had to put towels down the window in the living room in room 1005 is loose and there is a gap letting wind and rain in it made the apartment very cold and noisy as the wind whistled through

8/10 - 좋아요

Valeriano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A gusto
repetiría reserva con este aparthotel. no puedo comentar mucho mas por que me pase toda la estancia fuera del establecimiento

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
quick break
room was quite cold and only old heaters and not much hot running water

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
ok if you ain't too fussy
very easy booking in, 20 euros deposit on arrival , paid back on departure no issue ...the rooms were clean basic budget value , could get a little loud when people come back , but we are talking Benidorm here ,

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Our room smelt really bad of cigarette smoke.
This hotel needs a refurb. Wouldn't stay again. Fortunately only stayed 1 night. Sheets were clean

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
Very basic and needs renovated.
Ok facilities if you are on a budget. Has a kitchen, living room which is better than a hotel room. Nice big balcony.

2/10 - 너무 별로예요

keith 님, Florida

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Left after 5 minutes
The place has not had a $ spent on it since opening many years ago. In need of total maintenance, thorough cleaning and furniture, appliances (or what there is) need replacing. The whole place looks grubby and staff that are, seemingly, without a care in the world. Lounge is the size of a large bathroom. Stay clear. For $100 more for 8 days we moved to a 2bd/2bth 19th floor apt. With 3 balconies offering breathtaking views of Benidorm and the bay. Clean, bags of room, friendly staff and free parking at door. All of which were not available at Luxmar. I repeat, stay away.

2/10 - 너무 별로예요

francisco 님, Esporles

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
no volveremos
Exceso de ruido. Falta total de limpieza. Muy mal en general. Nada recomendable para viajar con niños. Sólo apto para turismo barato juvenil de borrachera.

8/10 - 좋아요

Jamie 님, Blackburn, Lancashire

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location away from the noise.
Great location away from the noise, but close enough to walk to the beach within 15mins, Lots of cafes and bars within staggering distance, pool a nice size although distinct lack of sunbeds. Only drawback is that you get no sun on your balcony all day,
답변 제공: Susi - reception 님, 2016년 7월 17일
Good afternoon Jamie, we want to thank you for your comments. We are looking forward to seeing you hopefully soon

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Smutsigt, lyhört och slitet. Söndriga sängar och inredning. Duschen lagades dag 2 och kunde användas först då.

10/10 - 훌륭해요

Andrew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Value for money
2 day break cheap and cheerful, would go there again

4/10 - 별로예요

Visiting family 님, USA

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Bad smell
Non smoking room smells like people have been smoking for years and so do the pillows, sheets and everything else. The water heater holds very little water. One long hair wash and all the others in the room shower with cold water Furniture shows significant wear and tear.
답변 제공: Susi - reception 님, 2016년 7월 17일
Good afternoon, please, receive our sinceres apologies if you have had a bad experience. We have made a note to work in that direction you have remarked. We are always here to help if we would have known. Yours sincerely.

8/10 - 좋아요

Sheila 님, Wirral

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Luxmar Apartments.
Friendly and Informative staff nothing too much trouble
답변 제공: Susi - reception 님, 2016년 7월 17일
Dear Sheila, thanks for your comments. We do wish to see you again and hopefully soon. Looking forward to it. Kind Regards