Hi SallyThank you for your review and comments.We look forward to welcoming you back the next time you are in town.regards

Thanks Matt

Good afternoon EuniceI'm sorry for your loss.Though I'm a little confused with your comments and review.You actually stayed with us last night, Monday 26th February. I even spoke to you as you were leaving your room on one occasion.If, as you state, every other hotel and airline refunded you I'm not sure how you were here and not back in Toronto.I'm more than happy to discuss and clarify this matter further with you.regards

Hi HarrietThank you for your review and comments.We are glad that you enjoyed your stay with us. We look forward to welcoming you back.regards

HI MattThanks for your review score

Hi GaryI'm glad that you enjoyed your stay with us and apologies about the confusion in regards to the waterholes nearby.Hopefully you can make it back at some stage and visit the other one.regards

Thank you for your review and comments - also your understanding over the Christmas period.I'm glad that you enjoyed your stay and hopefully you managed to relax by the pool.regards

Hi MajdiThank you for your review and comments.We are working on the internet issue you mentioned and hopefully will prove to be more reliable going forward.I'm glad that you generally enjoyed your stay with us.regards

Hi PaulThanks for your review and comments, I will pass them onto the team.We look forward to welcoming you back

Hi RogerThank you for your review.We are sorry we didn't live up to your expectations, or ours, on this occasion. I have passed your comments onto the maintenance team to be addressed.regards

Hi MarkThank you for your review score.We are glad that you enjoyed your stay with us.regards

Hi CharlesThank you for your review and we are glad that you enjoyed your stay with us.We look forward to welcoming you back the next time you happen to be in the Alice.regards

Hi StephenThanks for your feedback and comments.We are glad that you enjoyed your stay with us and we look forward to welcoming you back the next time you are in Alice.regards

Hi EsetaThank you for your comments, we love having you stay with us. We are glad that you feel part of the family.We look forward to welcoming you back.regards

Thank you for your review score.We are glad that you enjoyed your stay with us

Hi WendyThank you for your comment and review score.We are glad that you enjoyed your stay with us and we look forward to welcoming you back.regards

Hi EllenWe are glad that you loved all the trees around the property, they certainly bring in all variety of birds.regardsIan

Hi CarolThanks for your review and comments. I will pass them onto the staff.regards

Hi StephanieThanks for your review and comment. We are certainly happy that it felt like home, it's what we aim for in every visit.regards

Thank you for your reviewWe are glad that you enjoyed your stay.Safe travelsregards

Thank you for posting your review scoreregards

Hi NikoThanks for your review.I will pass your comments on to the staff, they will be pleased to read them.We are glad that you enjoyed your stay withy us.regards

Thank you for your review score.We are glad that you enjoyed your stay with us.regards

Thanks GaryHope we will see you again when you are next in town

Hi MiguelThank you for your review.The wifi is available, or should be, over the whole property - I will look into why it isn't at this time.regards

Hi JudyThank you for your review.We are sorry that the hotel didn't live up to your expectations on this occasion, as we strive to always please our guests.The swim up bar has been removed from all websites, so I'm unsure where you have seen this.In regards to the room, did you notify anyone of your concerns? We could have moved you rooms and been able to then looked at the issue.regards

Hi GordonThank for your review and we are glad that you enjoyed your stay with us.We look forward to welcoming you back

Hi ValerieI'm glad we could help and you enjoyed your stay with us.We look forward to welcoming you backsafe travels

Hi ChristineThank you for your review and we are glad that you enjoyed your stayregards

Hi sallyThank you for your review and comments. The issues in the room have been rectified.We look forward to welcoming you backregards

Thank you for your review score

Hi GeraldThank you for your comments and I have brought them up with Exec Chef, we are unsure what you mean by authentic food especially at breakfastregards

Hi KennethMy apologies about the state of the room, this has been brought up with the Housekeeping Manager & team and the other issues with maintenance which have been rectified.We do look forward to welcoming you back the next time you may be visiting.regards

Hi KennethThanks for taking the time to tell us about your stay.You'll be pleased to know that the music has been turned down.I'm glad that you generally enjoyed your stay.regards

Thank you for your review

Thanks for your review

Thank you for your review score

Hi EstherThanks for your comments.We have recently been painting, constantly, the team have been concentrating on the outside of the property at present but inside is next.I have brought up your issues with the housekeeping team.regards