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그랜드 에스토니안 호텔 & 스위트 여행 후기

3.5 out of 5
그랜드 에스토니안 호텔 & 스위트
140 Northampton Street, Easton, PA

이용 후기

8.6

훌륭해요

평점 10 - 훌륭해요. 1005개 이용 후기 중 525개" "
평점 8 - 좋아요. 1005개 이용 후기 중 308개" "
평점 6 - 괜찮아요. 1005개 이용 후기 중 89개" "
평점 4 - 별로예요. 1005개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 1005개 이용 후기 중 38개" "

9.0/10

청결 상태

8.8/10

직원 및 서비스

8.4/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

4/10 - 별로예요

Khosro 님, Mission Viejo

출장 여행
별로예요: 직원 및 서비스
I am a Expedia Gold member and booked an upper level room and was supposed to get upgraded at VIP hotels, well I got a 2nd level room which was very noisy as it faced the lobby area and had hard time sleeping at night.
2024년 3월에 2박 숙박함
답변 제공: Front Desk Michael Lyons 님, 2024년 3월 20일
Dear Guest, we are sorry to hear about your bad stay with us, did you talk to anyone at the front desk? hoping that we can correct this for any future stay with us and hopefully we can make your next stay a better experience for you. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 - 훌륭해요

Kyashia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved my stay.
2024년 3월에 2박 숙박함
답변 제공: Front Desk Michael Lyons 님, 2024년 3월 18일
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 - 훌륭해요

Wadhah

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really nice suite. Spacious and welcoming
2024년 3월에 1박 숙박함
답변 제공: Front Desk Michael Lyons 님, 2024년 3월 14일
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

6/10 - 괜찮아요

Greta

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
The Customer service was exemplary. Had a couple housekeeping issues. Rooms are very spacious, minimal furnishings and no decor in our condo. The lobby looks historical and decorated.
2024년 3월에 2박 숙박함
답변 제공: Front Desk Michael Lyons 님, 2024년 3월 14일
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 - 훌륭해요

TIFFANIE

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property
2024년 3월에 1박 숙박함
답변 제공: Front Desk Michael Lyons 님, 2024년 3월 11일
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 - 훌륭해요

John

좋아요: 청결 상태, 직원 및 서비스
Very clean and huge suite… great stay!
2024년 3월에 3박 숙박함
답변 제공: Front Desk Michael Lyons 님, 2024년 3월 11일
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 - 훌륭해요

Robert

2024년 3월에 1박 숙박함
답변 제공: Front Desk Michael Lyons 님, 2024년 3월 28일
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 - 훌륭해요

Linda

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Kids love the pool, perfect for the little one...
2024년 3월에 1박 숙박함
답변 제공: Front Desk Michael Lyons 님, 2024년 3월 4일
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future.With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 - 훌륭해요

Waleska

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 2박 숙박함
답변 제공: Front Desk Michael Lyons 님, 2024년 2월 20일
Dear Traveler, Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel.With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 - 훌륭해요

Kyashia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My favorite property to stay at. The heated salt water pool is my favorite as well as the spacious rooms. Sharon is also great, never unpleasant when I encounter her
2024년 1월에 1박 숙박함
답변 제공: Front Desk Michael Lyons 님, 2024년 1월 22일
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

10/10 - 훌륭해요

Matt

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This hotel has a very unique and vintage appeal. We felt like we had stepped back in time. We intend to make this a regular stop on our yearly trip through this area.
2024년 1월에 1박 숙박함
답변 제공: Front Desk Michael Lyons 님, 2024년 1월 18일
Dear Guest, what a wonderful review, we truly appreciate your business and your trust in us. We are very happy to hear that the staff and service met your needs and expectations. We look forward to welcoming you back to the hotel in the near future. With Pleasure Sincerely, Front Desk Michael Lyons Grand Eastonian Suites Hotel

6/10 - 괜찮아요

Mark

가족 여행
좋아요: 직원 및 서비스
Easy check in and friendly staff. However, the free breakfast isnlackluster and there was mold shooting out of the jet tub when first turned on. Not very clean.
2024년 1월에 1박 숙박함
답변 제공: Front Desk, Michael Lyons 님, 2024년 1월 10일
Good Morning Mark,We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to management. With Pleasure,Sincerely,Front DeskMichael LyonsGrand Eastonian Suites Hotel

6/10 - 괜찮아요

Marcella

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The suite was very spacious, however it was very cold and the best feature, the fireplace, did not work!! I had to turn on the oven and leave the oven door open to warm up the room!..
2023년 12월에 1박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
Thank you for taking the time to write to us. We took your feedback and immediately resolved the issue. We look forward to making it up to you.

10/10 - 훌륭해요

Suzanne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel with unique cozy rooms! Altho I was expecting a bigger/better breakfast than what they had it was still good.
2023년 12월에 1박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
Thank you so much for your kind words. We loved having you! We can’t wait to see you again soon!

10/10 - 훌륭해요

DAVID

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
Thank you for your positive review ----. We hope to see you again soon!

10/10 - 훌륭해요

Joseph

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We walked to the Crayola factory. It was everything our kids needed and more.
2023년 12월에 1박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
Thank you so much for your kind words. We loved having you! We can’t wait to see you again soon!

10/10 - 훌륭해요

barbara

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
Perfect score!! Thank you.

8/10 - 좋아요

Jen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
Thank you for your positive review ----. We hope to see you again soon!

10/10 - 훌륭해요

Maureen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Once again, a very nice stay.
2nd stay here in three weeks time. We were so impressed, we came back with additional family to enjoy the North Eastern charm of Pennsylvania. Staff excellent. Clean and comfy rooms. Quiet and secure. Good rates. Found out a bit about the history of the Grand Eastonian Hotel, and did not know that the property is committed to sustainability of our environment and it’s resources. It would too much space here to explain, but research the owners and it’s story of the property online. Very interesting and admirable venture. Also the Hotel has had many famous guests; Payton Manning, Ringo Starr’s band, Johnny Mathis, Elenor Roosevelt, Jack Dempsey to name a few. I always try to patronize old Historic Hotels so that they will stay vital and continue to grace us with their history and elegance. So much to learn from the past. It’s just too sad when old historic structures are leveled and gone forever. I’m so happy that the Grand Estonian Hotel is still here to tell her story.
2023년 12월에 1박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
Thank you so much for your kind words.

2/10 - 너무 별로예요

peter

Expedia booked the wrong date!! I keyed in for Dec 16, and today I got notice that I was expected to check in today!! I never booked today (13)!! Please contact me asap, as it is not fair that ok have to pay for Expedias mistake! I want to use you again in the future, as I have in the past, but u need to work with me on this! I never even received any confirmation that I would have caught this error!?! Please call me asap! 610-248-4769
2023년 12월에 1박 숙박함
답변 제공: Front Desk, Michael Lyons 님, 2024년 1월 10일
Good Morning Peter,We appreciate you taking the time to provide us with such candid feedback of your possible stay. When booking through a 3rd party they will send an email confirmation of the reservation and the date. The hotel policy is 24 hours before the reservation that it can be cancelled. I would recommend booking then calling to confirm your reservation with us just to make sure for any future stays. With PleasureSincerely,Front DeskMichael LyonsGrand Eastonian Suites Hotel

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel in downtown Easton
Quick visit to Easton to see a theater performance at Lafayette and connect with some former classmates. The hotel is right downtown in close proximity to Buck Hall, where the theater is housed. Very walkable to restaurants, shops, the Crayola Factory, etc. The building is apparently half-hotel, half-condo. My room was massive; it had two queen sized beds that were each in a separate room. The back room also had a pullout couch, and there was a pocket door that could be closed between the rooms if need be. I was alone, so none of this was necessary, but it would have been perfect if I’d been traveling with a friend or two. Bed was quite comfortable, bathroom was more than adequate, and the room had a mini fridge. Great value as well. I’d definitely stay here again.
2023년 12월에 1박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
Thank you so much for your kind words. We loved having you! We can’t wait to see you again soon!

10/10 - 훌륭해요

Jennifer

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay!
2023년 12월에 2박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
Awesome!!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I was a bit disappointed in the room We received. It was stairs access only, with having young children it was a bit difficult getting up and down. The staff was great, very friendly and helpful. Breakfast wasn’t too bad, they probably could use a bigger dining area with as many guests as they have, it became crowded.
2023년 12월에 2박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
Thank you so much for your kind words. We loved having you! We can’t wait to see you again soon!

10/10 - 훌륭해요

Daryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very nice hotel! Staff was very nice! Room was amazing!
2023년 11월에 1박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
5 out of 5 stars. Thank you.

8/10 - 좋아요

Ashley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice stay and big rooms.
2023년 11월에 5박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again.

10/10 - 훌륭해요

Ann

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location in Easton. Each room is clean and unique. Staff is helpful and friendly.
2023년 11월에 5박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again.

10/10 - 훌륭해요

Thomas

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The pool was very clean and heated to a nice temperature. Our room was very clean. We had a quiet, relaxing stay.
2023년 11월에 2박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
Thank you so much!! 5 out of 5.

10/10 - 훌륭해요

Susan

2023년 11월에 1박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
10 out of 10 THANKS!

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The clerks at the front desk were polite and nice. The building looked clean inside and well kept. My room was neat and clean, I had no issues at all.
2023년 11월에 1박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
Thank you so much! We look forward to seeing you again.

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Alarm ringing in the middle of the night
The hotel was nice, however, at around 1am an alarm kept ringing saying “Intruder”. Obviously mini panic attack so we called the front desk and all they kept saying that it will stop ringing , that apparently it goes off whenever they do deliveries for the hotel at night. It took them over 10 minutes of this ringing for them to make it stop. It was very upsetting. There was no apology despite of us stating it was waking up our kids.
2023년 11월에 1박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
We are so sorry you did not enjoy your stay with us, we hope to make it up to you in the future!

4/10 - 별로예요

Paul

2023년 11월에 1박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
We are so sorry you did not enjoy your stay with us, we hope to make it up to you in the future!

10/10 - 훌륭해요

Lisa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great location
Great location. Walk to restaurants and little shops. Clean rooms. You could probably kill the breakfast and offer a voucher for the attached little smoothie/breakfast bar in the hotel. Staff was super nice and helpful.
2023년 10월에 1박 숙박함

8/10 - 좋아요

Laurel

2023년 10월에 1박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
Thank you for your positive review ----. We hope to see you again soon!

8/10 - 좋아요

George

2023년 10월에 1박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again.

4/10 - 별로예요

Michael

2023년 10월에 1박 숙박함
답변 제공: Russ 님, 2024년 1월 8일
We are so sorry you did not enjoy your stay with us, we hope to make it up to you in the future!

8/10 - 좋아요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good Hotel. Very nice front staff
2023년 10월에 1박 숙박함

8/10 - 좋아요

Mark

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very easy and convenient to the center of town. The room is very large.
2023년 10월에 2박 숙박함

10/10 - 훌륭해요

Alysia

2023년 10월에 1박 숙박함

6/10 - 괜찮아요

Jessica

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2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Yuriy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Historic hotel get away
Beautiful hotel, spectacular view from our window, clean kitchen and bathrooms and the great location. The only complaint was our bedroom carpet was covered in disgusting stains. Everything else was excellent.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Cynthia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is in a prime location downtown, close to everything and near the waterfront. Staff are excellent and I loved my room which was clean, comfortable and spacious. The breakfast is limited but gets the job done. It’s in a cute smallish room. The gym is decent and the pool looked nice (I didn’t use it)
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Ulondah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a wonderful weekend getaway in Easton. This hotel was beautiful, we were pleasantly surprised with the room. The breakfast was a nice tough. The front desk attendant was very hospitable and informative. We will definitely be back for another weekend getaway!
2023년 10월에 1박 숙박함

8/10 - 좋아요

Mark

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
SUITE DREAMS
Really enjoyed our very quiet and spacious suite with a balcony overlooking the confluence of the Delaware and Lehigh Rivers. A variety of restaurants are within easy walking distance.
2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Davin

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Ashley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Huge rooms, super clean, and fun unique area.
2023년 9월에 5박 숙박함

2/10 - 너무 별로예요

Teresa Ann

2023년 9월에 1박 숙박함

8/10 - 좋아요

Mary

2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Marc

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very Nice In....
....Beautiful downtown Easton, Pennsylvania !
2023년 9월에 1박 숙박함
답변 제공: Grand Eastonian Hotel & Suites 님, 2023년 9월 12일
Hello Marc, thank you for taking the time to leave us a review. We are so glad we were able to provide you with a nice stay. We hope to have you again!

10/10 - 훌륭해요

Joel

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great area. Great rooms. Even greater staff.
2023년 8월에 1박 숙박함
답변 제공: Grand Eastonian Hotel & Suites 님, 2023년 8월 29일
Hello Joel, thank you for the review and for choosing our hotel. We are so glad we were able to provide you with a great stay. We hope to have you again!