책상, 암막 커튼, 다리미/다리미판, 간이 침대

아메리카스 베스트 밸류 인 얼라이언스 여행 후기

2 out of 5
아메리카스 베스트 밸류 인 얼라이언스
2330 W State St, Hwy 62 Exit West State Street, Alliance, OH

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 392개 이용 후기 중 114개" "
평점 8 - 좋아요. 392개 이용 후기 중 165개" "
평점 6 - 괜찮아요. 392개 이용 후기 중 63개" "
평점 4 - 별로예요. 392개 이용 후기 중 31개" "
평점 2 - 너무 별로예요. 392개 이용 후기 중 19개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.0/10

친환경

이용 후기

8/10 - 좋아요

Mahalia

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
Good but needs work.
The place was okay and the customer service was good. It's family-owned. The body towels were super rough on the skin and the breakfast was just starch (bagels, cereal). It's close to a lot of food places (mostly burgers and booze) but it's on a busy strip. The neighborhood is nice though. The bed was good.
2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Rose

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 5월에 3박 숙박함

2/10 - 너무 별로예요

Daniel

2022년 4월에 1박 숙박함

2/10 - 너무 별로예요

Aaron

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
We got a non smoking room that smelled like it has been smoked in for the last year, there were crusty stains on the blankets on both beds and the bathroom has hair in the sink and the toilet . We literally left a day before we were supposed to because it was so bad. Absolutely the worst experience I've ever had sleeping in the head
2022년 4월에 2박 숙박함

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 3월에 1박 숙박함

10/10 - 훌륭해요

Harold

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Friendly and comfortable
Very clean comfortable room!! Really peaceful.. got a great nights sleep!!
2022년 2월에 1박 숙박함

8/10 - 좋아요

Katherine

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Had a one night stay at the property. Staff was polite and room was clean.
2022년 2월에 1박 숙박함
답변 제공: Sagar 님, 2022년 2월 18일
Hey Katherine, Thank you for taking the time out and leaving us a great review! We sure do appreciate it! I am glad to hear your stay with us was enjoyable. We look forward in seeing you soon!

8/10 - 좋아요

Candee

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 2월에 1박 숙박함

4/10 - 별로예요

Charlette

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I didn’t like it when I went in the room it was cold because no heat was on. Then I noticed the blankets and sheets were old and burnt. I left out the room and someone had been in the room and they did nothing about it and I wanted to cancel but I wouldn’t get my money back
2022년 1월에 1박 숙박함
답변 제공: Guest Relations 님, 2022년 2월 7일
Dear Charlette, Guest feedback is our primary catalyst for effective change, so thank you for sharing yours. We are distressed to learn of your experience. Please accept our apologies and know we will be looking into your situation further. We do our best to provide a safe, secure environment for our guests, but it appears we missed the mark with you, and as such, we sincerely apologize. If you'd allow us another chance, we're confident we can deliver the exceptional stay you expected and deserve.

6/10 - 괜찮아요

Kara

2022년 1월에 1박 숙박함

4/10 - 별로예요

Thomas

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The locks on the doors didn’t open in the first unit and the second one wasn’t safe. The bath area had mold.
2021년 12월에 1박 숙박함
답변 제공: Sagar 님, 2021년 12월 14일
Hi Thomas, We are sorry to hear your stay with us wasn't up to par, With the inclement weather that door sometimes do have issues. We will definitely look further into this and hope you give us another try in the future.

10/10 - 훌륭해요

Joseph 님, North canton

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2021년 12월에 1박 숙박함

2/10 - 너무 별로예요

Timothy

출장 여행
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Decor was in need of repair. No to limited internet. No working television. Very poor, would not recommend.
2021년 10월에 2박 숙박함
답변 제공: Guest Relations 님, 2021년 10월 12일
Dear Timothy, Guest feedback is always appreciated and welcome, so thank you for taking a moment to share your concerns. What you have detailed is not representative of a typical experience on our property, and for that, we apologize. Your constructive insights are gratefully received, and they will help us make important updates. If your travels bring you back this way, we'd truly appreciate the chance to serve you again.

8/10 - 좋아요

Kinsey

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
For the price it really wasn’t a bad place to stay. I stayed for 2 nights and honestly slept fine, it was quiet and nice. They are renovating and the lobby looks amazing.
2021년 10월에 2박 숙박함

10/10 - 훌륭해요

randy

2021년 9월에 3박 숙박함
답변 제공: Sagar 님, 2021년 10월 4일
Hi Randy! Thanks for the 10 out of 10! We surely appreciate it! Look forward in seeing you soon!

6/10 - 괜찮아요

Robert

좋아요: 직원 및 서비스
별로예요: 청결 상태
2021년 9월에 2박 숙박함

8/10 - 좋아요

Lynne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
They are updating the property, but it is not done yet.
2021년 9월에 4박 숙박함
답변 제공: Sagar 님, 2021년 10월 4일
Hi Lynne, Thanks for taking the time to leave us a review, Yes we will be starting in the next week or two for a complete remodel of our rooms, Come back and check us out!

10/10 - 훌륭해요

Tabatha

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The owners are really nice and not meny places have smoking rooms I like going there
2021년 9월에 2박 숙박함
답변 제공: Sagar 님, 2021년 10월 4일
Hi Tabatha, Thank you for your 10 out of 10 review! I'm glad you enjoy your stay with us! We look forward in seeing you soon! In the next couple weeks we are excited to say we are completely renovating all our room including new carpet and complete new furniture! See you soon!

10/10 - 훌륭해요

Misty

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great value and friendly staff. Tub was a little dirty. But room and beds were clean.
2021년 9월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Live and learn
There was no daily cleaning of the room. No taking out the trash the inroom coffee and tissues were not replaced when used. Basically you get what you pay for my future hotels will be with a chain I'm familiar with.
2021년 9월에 3박 숙박함
답변 제공: Guest Relations 님, 2021년 9월 11일
Dear Willie, We thank you for reaching out to us and apologize if our limited housekeeping service inconvenienced you. Our team has been made aware of your concerns to ensure no miscommunication occurs going forward and looks forward to making amends for this once we reinstate our standard daily cleanings.

2/10 - 너무 별로예요

Martisha

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Horrible hotel that stinks and dirty
That was the most horrible hotel I have EVER stayed in. Me and my family booked rooms two weeks in advance and it was 26 of us. Four elderly aunt's and the rest cousins and nieces and nephews. The rooms were smelly and stained and my one aunt didn't have a running toilet and my other cousin room didn't have a working bathroom light. It had an actual lamp on the back of the toilet. It seemed like all our beds were broken in and me and my wife took our showers with our flip flops on because the tub was horrible looking. The comforter felt sticky and it was stained too. There was only one iron on the whole property and we NEVER got to use it. We travelled 2.5 hours from our homes for THAT? Our ceiling had water stains and we were harassed by another guest who was fighting with her husband or whoever he was and the police were called.. the front desk man was super nice tho. He did his best with what he had I guess
2021년 8월에 2박 숙박함
답변 제공: Guest Relations 님, 2021년 8월 27일
Dear Martisha, Thank you for choosing to stay with us during your recent travels. We're terribly sorry to read that you found our accommodations to be anything short of immaculate. Your comments have been shared with our housekeeping team to ensure a swift resolution. We appreciate your feedback, and we hope your next trip goes more smoothly.

10/10 - 훌륭해요

cheryl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 1박 숙박함

10/10 - 훌륭해요

Melvin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2021년 8월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location worked well for us. It was clean overall. The freezer in the mini fridge in our room he had something gross encrusted in ice. The ice machine was broken.
2021년 8월에 1박 숙박함

8/10 - 좋아요

Stephanie

좋아요: 직원 및 서비스, 객실의 편안함
Just a little work needed
The stay was decent. Clean enough to sleep in. Only concern was the bathroom... the bathroom ceiling like was busted with a hole in the ceiling. In place of the light there was an unshaded lamp that had to be plugged in on the wall outside of the bathroom. Also, the extra safety lock did not have a connecting piece in order to be used properly. Other than those three things, the service was quick, and the employees were extremely nice.
2021년 8월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outside of property looked nice and clean. Rooms not so much. Furnishings outdated. Problem with tub drain in first room. Second room window did not lock. Only 1 ice machine and it didn't work.
2021년 8월에 2박 숙박함

4/10 - 별로예요

Gilbert

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The room was not clean. The floor was so dirty that your feet were black. No ice. No soap. The front desk people were friendly. Did not clean room once while we were there-we emptied the waste baskets. Don't think we will be staying there again. It used to be a nice place we always stayed there when we were in Ohio.
2021년 7월에 4박 숙박함
답변 제공: Sagar 님, 2021년 7월 29일
Hey Gilbert, Thank you for taking the time to leave us a review, Your input is valuable and will be shared with housekeeping, I apologize about the soap, Our vendors were on back order and there was nothing that could have been done, We do hope you will give us another chance to redeem ourselves and look forward in our continued business together.

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very friendly and really nice!!!!!!
2021년 7월에 1박 숙박함
답변 제공: Sagar 님, 2021년 7월 25일
Greetings! Thank you for taking the time to leave us a review, I am glad to hear you had a wonderful stay with us, We look forward in seeing you soon!

8/10 - 좋아요

Al

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No soap?
The only knock on the Hotel was that they did not have soap. They did hand out extra shampoo to take the place of hand and shower soap. Walmart, Big Lots and Dollar General all within a half of a mile. I was there for two nights while attending a Football Camp. As you can imagine, pretty dirty and sweaty and could have really used a bar of soap. The room was clean and everything worked and the price was great.
2021년 7월에 2박 숙박함
답변 제공: Sagar 님, 2021년 7월 25일
Hey Al, I am so sorry about the soap situation, We did order 3 different kinds however our vendor wasn't able to come through, We did finally get it! I am glad to hear you had a wonderful stay with us and everything else was up to par besides the little soap hiccup, We look forward in seeing you soon!

6/10 - 괜찮아요

ramanakumar

가족 여행
좋아요: 직원 및 서비스
Sagar the Manager took care of accomodating best possible room for two days stay and it was still not satisfactory. Smoking rooms are too difficult to stay for non smokers. Towels and condiments were provided on request .
2021년 6월에 2박 숙박함
답변 제공: Sagar 님, 2021년 6월 29일
HI Ramanakumar, Thank you for staying with us, We did try our hardest to accommodate you and make sure your stay with us was as comfortable as possible, We hope you give us another try in the future.

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 6월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was poorly cleaned and smelled of smoke even though we requested a non-smoking room.
2021년 6월에 1박 숙박함
답변 제공: Sagar 님, 2021년 6월 13일
Greetings, We apologize for the inconvenience, I will be sure to share this with our housekeeping team. We hope you give us another opportunity to make things right.

8/10 - 좋아요

Julie

좋아요: 직원 및 서비스, 객실의 편안함
2021년 6월에 1박 숙박함
답변 제공: Sagar 님, 2021년 6월 13일
Thank you so much for leaving us a wonderful review! We look forward in hosting you again!

10/10 - 훌륭해요

phil

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 6월에 1박 숙박함
답변 제공: Sagar 님, 2021년 6월 13일
Wow! Thank Phil for the 10 out of 10, It truly means alot and I am so glad to hear your stay with us was great! We look forward in hosting you in the near future!

6/10 - 괜찮아요

Andrea

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Trap spot
They staff was super friendly. But the rooms were extremely outdated and dirty. I didnt have a lid on the back of my toilet. One of the comforters had white crap on if that looked like frosting. I can only imagine what it was. I also found a hypodermic needle on the sidewalk. Busy in and put traffic all night. Definitely drug and prostitution going on here heavy. Will not be ever staying here again.
2021년 5월에 3박 숙박함
답변 제공: Sagar 님, 2021년 5월 15일
Hi Andrea, We thank you for taking the time out to leave us a review, I am sorry to hear you encounter some issue while staying with us, Please ensure I will have a word with housekeeping on the issues you stated. I can assure you that there is no drug/prostitution going on here as we have a 0% tolerance for that activity and work closely with alliance police. We hope you will give us another try in the future to redeem ourselves and make your stay more comfortable.

8/10 - 좋아요

실제 이용하신 고객

아이를 동반한 가족 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty sheets asked for new ones got them very good and nice staff
2021년 4월에 3박 숙박함

10/10 - 훌륭해요

Judith

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
America's Best in Alliance
The hotel was quiet and close to amenities. The carpet needed vacuumed better but otherwise the room was clean.
2021년 4월에 1박 숙박함
답변 제공: Sagar 님, 2021년 4월 22일
Hi Judith, Thank you for taking the time out of your day to leave us a amazing review, Please note that housekeeping will be notified and I ensure you the situation will be corrected. We look forward in seeing you soon!

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행, 출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Property is easy to get to. Room numbers are a bit hard to see. There were burn holes in the bedding. Bathroom is on the smaller side.
2021년 4월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2021년 4월에 1박 숙박함

6/10 - 괜찮아요

Ashley

2021년 4월에 4박 숙박함
답변 제공: Sagar 님, 2021년 4월 16일
Hi Ashley, Thank you for taking the time to leave us a review! If your stay with us was not 100% Please feel free to reach out to me to let me know your concerns, We do appreciate you staying with us and we hope to see you soon.

6/10 - 괜찮아요

실제 이용하신 고객

2021년 3월에 3박 숙박함

10/10 - 훌륭해요

Ashley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 2박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was dirty, there was black marks all over the sheets and blanket, blood on the bottom of blanket. Trash still in the trash can the soap packet was opened and the shampoo and conditioner had mold on the container. Will never stay again.the staff that checked us in was very sorry and looked embarrassed due to.the housekeeping not doing their job
2021년 3월에 2박 숙박함
답변 제공: Guest Relations 님, 2021년 4월 3일
Keeping our property clean and comfortable is one of our goals, so it is regrettable that we could not maintain our facilities to our usual standards. Your account of events is not typical of our usual hospitality, and our team is looking into your concerns so we can be sure we are delivering our best experience. All cleanliness issues have been addressed, and we hope you'll give us another chance the next time your travels point you in our direction.

8/10 - 좋아요

Steven

좋아요: 직원 및 서비스, 객실의 편안함
2021년 3월에 2박 숙박함

4/10 - 별로예요

실제 이용하신 고객

출장 여행, 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Priced right for amenities Did not like the fact that rash or large area of bug bites on second day of staying. Would not stay there again without confirmation that units are clean.
2021년 1월에 2박 숙박함
답변 제공: Guest Relations 님, 2021년 2월 2일
While we're happy to hear that you appreciated our competitive rates, we're sorry that you had this concern after leaving our property. It sounds like you may have had a reaction to the detergent we use to clean our linens. We apologize for any inconvenience caused. Next time you're in town, let us know; we would be happy to provide a set of sheets washed in a different detergent to ensure your comfort.

8/10 - 좋아요

Steven

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
I have stayed here before and there was never a problem. This time there was multiple issues. The door only open if you put your shoulder into it, no liner for the ice bucket which was dusty. It didn’t matter because there wasn’t any ice, only certain buttons worked on the TV remote, there were dirty wash cloths left from the last guest and the toilet was very lose
2021년 1월에 2박 숙박함

8/10 - 좋아요

timothy

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 3박 숙박함

10/10 - 훌륭해요

Christian

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Will be back.
Very friendly and helpful. Will stay there again when back in the area.
2020년 10월에 5박 숙박함

8/10 - 좋아요

Valerie

2020년 10월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

2020년 10월에 1박 숙박함