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예약 가능 여부 확인

컴포트 인 여행 후기

2.5 out of 5
컴포트 인
2222 Quality Dr., Alliance, OH

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 563개 이용 후기 중 196개" "
평점 8 - 좋아요. 563개 이용 후기 중 207개" "
평점 6 - 괜찮아요. 563개 이용 후기 중 100개" "
평점 4 - 별로예요. 563개 이용 후기 중 38개" "
평점 2 - 너무 별로예요. 563개 이용 후기 중 22개" "

8.4/10

청결 상태

8.6/10

직원 및 서비스

7.4/10

편의 시설/서비스

7.4/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Traci

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Parking lot and entrance road are in need of repaving. Lots of potholes and giant craters. Only one entrance for in an out, not including emergency exit only doors that you cannot use your card to reenter, as they are emergency exits only. Other than that, excellent stay for our needs. Clean pool, clean room, plenty of cable channels, full hot breakfast with cold options as well. We all loved the waffles from the maker station! Friendly and helpful staff on every shift!!!
2024년 4월에 2박 숙박함
답변 제공: Missy Schreckengost 님, 2024년 4월 10일
Thank you for your response and comments on your recent stay. We appreciate your feedback and hope to see you again when travel brings you back to the area.

10/10 - 훌륭해요

Deborah

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The parking lot is unsafe. No actual lines to show you where you can park. And uneven pavement everywhere.
2024년 4월에 1박 숙박함
답변 제공: Missy Schreckengost 님, 2024년 4월 10일
Thank you for your response and comments. We appreciate hearing from our guests and sharing your impressions about your stay. We hope to see you again when travel brings you back to the area.

10/10 - 훌륭해요

Douglas

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
very friendly staff
2024년 4월에 1박 숙박함
답변 제공: Missy Schreckengost 님, 2024년 4월 10일
Thanks so much for the kind words. We hope to see you again soon !

10/10 - 훌륭해요

Kayla

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Love it!
2024년 4월에 1박 숙박함
답변 제공: Missy Schreckengost 님, 2024년 4월 10일
Thanks so much for your response and comments. We appreciate hearing from our guests and sharing your impressions with us.

8/10 - 좋아요

Lourdie

좋아요: 청결 상태, 직원 및 서비스
답변 제공: Missy Schreckengost 님, 2024년 4월 2일
Thank you for your response and comments on your recent stay. We appreciate the kind words and look forward to seeing you again when travel brings you back to the area.

6/10 - 괜찮아요

lynne

아이를 동반한 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our room was nice, clean, and spacious. The mid shift desk clerk was 5 star I chose this hotel for it's indoor pool, which opens at 10am Unfortunately, when we came down at 11am set for swimming, the woman who worked the Continental breakfast informed us the pool was closed until 12:30 because she also was the pool person and needed to repair something with the pool AFTER she cleaned the breakfast area. Unfortunately, the pool did not open until 3pm, which really interfered with our evening plans. My personal opinion is the breakfast area cleanup should have been delayed The space is not used outside of the 6am to 10am serving time, and since guests were expecting pool access at 10am, told it would open at 12:30, then had to wait until 3pm, I feel the staff priorities at this point was not guest focused Our 6 year old grandson only got to swim for an hour after we all had planned on swimming from 11am to 4pm The day time desk clerk did call us at 12:30 to let us know the pool wouldn't open until 3pm, which was kind of her As for the breakfast/pool person, she definitely was NOT guest oriented Our final breakfast had a guest requesting regular coffee and was told she'd get to it "Getting to it" entailed her restocking out meal packages, of which there were plenty, as well as hot chocolate packages, again already well stocked, and proceeded to wipe down tables that were already clean before she took the coffee decanter to brew the coffee. The guest never got his coffee
2024년 3월에 2박 숙박함
답변 제공: GM 님, 2024년 3월 26일
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn.Your feedback about your stay is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests.We hope to see you again soon.Sincerely,Heather MuckleComfort Inn

6/10 - 괜찮아요

Janine

가족 여행
별로예요: 편의 시설/서비스
The photos on the website said it had hot tub it was taken out, the parking lot is a horrible mess didn't really know where to park no lines, the shower head was not working correctly. Had a horrible experience will be letting my family and friends know.
2024년 3월에 1박 숙박함
답변 제공: Missy Schreckengost- AGM 님, 2024년 3월 23일
Thank you for response and comments concerning your recent stay with us. We appreciate and take all the feedback we receive seriously. I hope you will give us another chance to show we are able to meet your expectations.

10/10 - 훌륭해요

Nancy

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Parking lot needs paved but there is currently construction going on around the hotel. Staff very friendly, room clean and cozy . Great price and close to retail, restaurants, Starbucks...
2024년 2월에 1박 숙박함
답변 제공: Missy Schreckengost AGM 님, 2024년 3월 7일
Thank you for your response and comments on your recent stay. We appreciate hearing from our guest and sharing your impressions about your stay. We hope to see you again when your travels bring you back to the area.

10/10 - 훌륭해요

JoAnn

좋아요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Missy Schreckengost AGM 님, 2024년 3월 7일
Thank you for your response and comments concerning your recent stay with us. We aprreciate the kind words and I will share the review with our team. We hope to see you again when your travel brings you back to the area.Thanks so much

10/10 - 훌륭해요

Katrina

2024년 2월에 1박 숙박함
답변 제공: Missy Schreckengost AGM 님, 2024년 3월 23일
Thanks so much for responding to our survey. We appreciate your feedback look forward to see you again when travels bring you back to the area.

10/10 - 훌륭해요

Amber

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Customer service is amazing!! Very personable.
2024년 2월에 2박 숙박함
답변 제공: Missy Schreckengost 님, 2024년 2월 19일
Thank you for your response and comments about your recent stay with us . We appreciate your kind words and I will share your comments with our team. We hope to see you again soon !

10/10 - 훌륭해요

Marvin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Receptionist was very professional and friendly. The parking lot to the hotel is terrible. Too many potholes and gravel.
2024년 1월에 2박 숙박함
답변 제공: Missy Schreckengost 님, 2024년 1월 30일
Thank you for your response and comments on your recent stay. We appreciate hearing from our guests and sharing your impressions about your stay. We hope to see you again when your travels bring you back to the area.

8/10 - 좋아요

Gregg

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
all good
2024년 1월에 1박 숙박함
답변 제공: Missy Schreckengost 님, 2024년 1월 10일
Thank you for your response and comments on your recent stay. We appreciate hearing from our guest and you sharing your impressions about your stay. We hope to see you again when travel brings you back to the area.

10/10 - 훌륭해요

Austin

단체 여행, 연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Missy S 님, 2023년 12월 28일
Thank you for your response and comments on your recent stay. We appreciate hearing from our guests and sharing your impressions about your stay. We hope to see you again when travel brings you back to the area.

10/10 - 훌륭해요

Darrien

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 2박 숙박함
답변 제공: Missy 님, 2023년 12월 16일
Thank you for your response and comments on your recent stay. We appreciate hearing from our guest and sharing your impressions about your stay. We hope to see you again when your travels bring you back to the area.

10/10 - 훌륭해요

Laura

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and quiet, had things to do, and close to wear we needed to be. Staff was very acco.edating
2023년 11월에 1박 숙박함
답변 제공: Missy 님, 2023년 12월 12일
Thank you for your response and comments on your recent stay! We truly appreciate hearing from our gusts and sharing your impressions about your stay!

10/10 - 훌륭해요

Melanie

2023년 11월에 1박 숙박함
답변 제공: Missy 님, 2023년 12월 12일
Thank you for your response !

8/10 - 좋아요

Richard

가족 여행
좋아요: 직원 및 서비스
2023년 11월에 3박 숙박함
답변 제공: Missy 님, 2023년 12월 12일
Thank you for your response and concerns about your stay with us!

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Clean, super quiet, and comfortable. Great breakfast. The staff was amazing.
2023년 11월에 3박 숙박함
답변 제공: Missy 님, 2023년 12월 12일
Thank you for your response and comments concerning your recent stay with us. We appreciate your kind words and I definately share your comments with our team!

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Very comfortable and accommodating. Room could have bben cleaner, but overall good stay. Had 2 large dogs with us, and no hassles.
2023년 11월에 3박 숙박함
답변 제공: Missy 님, 2023년 12월 12일
Thank you for taking time to respond to the survey about your recent stay. We take all feedback seriously, so we may contribute to improving our services. We hope to see you again when you are in the area!

6/10 - 괜찮아요

Ashton

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
There were potholes in the parking lot and the building was somewhat run down. The pool is inconveniently located in the front and the whole lobby smells like the pool. Staff were friendly and the lady who tended to the breakfast was amazing. The beds were small but the linens were clean. The bathroom was ok. The carpets need shampooed.
2023년 10월에 2박 숙박함
답변 제공: Missy 님, 2023년 12월 12일
Thank you for your taking the time to respond to the survey about your stay with us. We take all feedback seriously so we can continue to improve our services. I hope you will give us another chance to show you that we are able to meet your expectations.

2/10 - 너무 별로예요

Eric

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Loud and noisy can hear people talking and slamming doors through out the night
2023년 10월에 1박 숙박함
답변 제공: Missy 님, 2023년 12월 12일
Thank you for your response and comments concerning your recent stay with us! We take all feedback seriously and will address the issues with our team members so we can correct all problems. I hope that you will give us another chance to meet your expectations!

10/10 - 훌륭해요

sally ann

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good place to stay in Alliance!
Recent reviews complain about the age of hotel or the broken up parking lot. Well it was great when we stayed their 12 years ago and did not see an issue with aging of hotel and so yes, parking lot is large, plenty of parking but in need of repair, but not enough to keep us from staying there. Both times we stayed their were with other family members and my sisters have stayed there several times. Breakfast selections vary a little daily and were very good. Friendly help and office allowed us to check in early due to a sibling reunion.
2023년 10월에 3박 숙박함
답변 제공: Missy 님, 2023년 12월 12일
Thank you for your response and comments about your stay. We appreciate hearing from our guest and we hope to see you again when your travel brings you back to the area.

10/10 - 훌륭해요

Alisha

연인과의 여행, 아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We love coming to Comfort Inn.
2023년 10월에 1박 숙박함
답변 제공: missy 님, 2023년 12월 12일
Thank you for response and comments! We are delighted that you enjoyed your stay. Please stop and see us when you are in the area.

10/10 - 훌륭해요

Shannon

좋아요: 직원 및 서비스
Front staff very nice. Room clean comfortable bed
2023년 10월에 1박 숙박함
답변 제공: Missy 님, 2023년 12월 12일
Thank you for your response and comments about your stay. We appreciate hearing from our guests and sharing your impressions about your stay. We hope to see you again when your travel brings you back to the area

8/10 - 좋아요

Monica

Good
2023년 10월에 1박 숙박함
답변 제공: Missy 님, 2023년 12월 12일
Thank you for your response and comments on your recent stay, We appreciate hearing from our guests and sharing your impressions about your stay. We hope to see you again when your travel brings you back to the area.

4/10 - 별로예요

Stephon

출장 여행
좋아요: 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Go elsewhere
I stayed 3 days. I had to request 3 times to have my room cleaned. On my last day, I spoke with a housekeeper in the hallway, and finally had my room cleaned. The food offered was a notch above dog food. Hot stuff was cold, cold stuff was hot. Bad, bad stay. That being said the staff was friendly.
2023년 10월에 3박 숙박함

8/10 - 좋아요

Jeff

연인과의 여행
Parking lot is horrible
2023년 10월에 1박 숙박함

6/10 - 괜찮아요

KRISTOPHER

2023년 10월에 1박 숙박함
답변 제공: Missy 님, 2023년 12월 12일
Thank you for response about your stay. We hope to see you again in the future.

10/10 - 훌륭해요

Jackie L

연인과의 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Parking lot needs repair badly. With the other properties being around it. The front area going into the Hotel has an unleavened sidewalk area. The bricks in the parking lot by the apple 🍏 tree are messed up another trip factor.
2023년 10월에 2박 숙박함
답변 제공: Missy 님, 2023년 12월 12일
Thank you for response and comments about your recent stay. We hope to see you again in the future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Tami

2023년 9월에 1박 숙박함

8/10 - 좋아요

Julia

가족 여행
Stay was fine. Staff very nice. Hotel need updated asap
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Bruce

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Pleasantly surprised.
The hotel was the cleanest I have stayed in years! Nice!!!!
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

LeAnn

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The good: staff was very pleasant at check in. Had pumpkin spice Waffles that were great. Bed was comfy. The bad: was a little hard to get to with construction. Pillows are were those flat ones. The ugly: there was a nasty stain on ceiling. A picture had fallen from wall in bathroom and it was laying with all the pieces on toliet. The bed spread smelled like B.O.
2023년 9월에 1박 숙박함

8/10 - 좋아요

Dawn 님, Hanscom AFB

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My room, I believe, was recently updated. It was clean and well stocked (towels, toiletries, coffee packets and cups). The gentleman at the front desk was very helpful and nice. Construction in the general area around the hotel but it did not cause any issue. The pool is very nice and the breakfast had hot items and a waffles. Great place at a great price to spend a night.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Richard

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hotel and parking lot under construction, not their fault just bad timing.
2023년 9월에 2박 숙박함

8/10 - 좋아요

Dawn 님, Hanscom AFB

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Hotel itself was clean and staff was friendly. The parking lot is shared with a mall and is a lunar landscape of craters and deteriorating blacktop. Marking to find the hotel is poor and difficult to follow at night.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Christopher

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place this stay
Quiet family and oriented. Great service
2023년 9월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
Cleanliness was disappointing
We returned to this hotel because of the excellent breakfast offering. We were disappointed at the cleanliness of our room. There was a Dorito chip on the carpet in plain site, and some type of splatter on the lamp shades.
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Kenneth

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 9월에 2박 숙박함

4/10 - 별로예요

Dale

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Staff were very accommodating, had to switch rooms, one not cleaned. But overall hotel appears to be understaffed. Ice makers on 3rd and 4th floor not working.
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Jason

연인과의 여행, 출장 여행, 반려동물 동반 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 숙박 시설 상태 및 시설
Dated but relatively clean, pool is closed tons of parking for semi trucks
2023년 8월에 2박 숙박함

8/10 - 좋아요

Kimberly

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
This is an older hotel but its clean and cared for. The staff was exceptional! They were so helpful and courteous. I would stay there again.
2023년 8월에 2박 숙박함

8/10 - 좋아요

Carrie

좋아요: 편의 시설/서비스
Worth the price
2023년 8월에 2박 숙박함

6/10 - 괜찮아요

Patti

좋아요: 청결 상태, 직원 및 서비스
A bit hard to find parking lot was in bad condition on the upside bed comfy staff really nice
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

THOMAS

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Jerry

출장 여행
좋아요: 편의 시설/서비스
Big parking lot
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Gladys

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly staff, clean room
2023년 8월에 3박 숙박함