스위트, 침실 1개 (Coté Brévent) | 고급 침구, 미니바, 객실 내 금고, 책상
예약 가능 여부 확인

그랑 오텔 데 알프 여행 후기

5 out of 5
그랑 오텔 데 알프
75 Rue du Docteur Paccard, Chamonix-Mont-Blanc, Haute-Savoie

이용 후기

9.6

최고예요

평점 10 - 훌륭해요. 216개 이용 후기 중 186개" "
평점 8 - 좋아요. 216개 이용 후기 중 22개" "
평점 6 - 괜찮아요. 216개 이용 후기 중 4개" "
평점 4 - 별로예요. 216개 이용 후기 중 2개" "
평점 2 - 너무 별로예요. 216개 이용 후기 중 2개" "

9.8/10

청결 상태

9.8/10

직원 및 서비스

9.6/10

편의 시설/서비스

9.6/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

jaehyung

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
메인로드에 위치한 고급스런 호텔
위치는 샤모니 메인로드에 있어 매우 좋았고, 직원들도 매우 친절합니다. 다만, 호텔 건축의 특성상 나무로 된 인테리어가 많이 있는데, 먼지가 많이 있는 것 같아 이점이 좀 아쉬웠습니다. 나머지는 모두 굿입니다.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Francesca was an amazing help! Great hotel!
2024년 2월에 5박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2024년 3월 22일
Dear Guest, Thank you so much for your nice review. We are happy that you had a good stay and we look forward to welcoming you back soon!Kind regards, Giulia Clemente / hotel manager

10/10 - 훌륭해요

Tim

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 4박 숙박함

10/10 - 훌륭해요

Liliana

2023년 12월에 3박 숙박함

10/10 - 훌륭해요

Chinghui

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent
counter staff are friendly and considerate. Have a wonderful experience.
2023년 12월에 2박 숙박함
답변 제공: Reception desk 님, 2023년 12월 25일
Dear Mrs Chinghui,We would like to thank you for taking the time to write your comment following your recent stay at our hotel.It is a pleasure to read that the efforts of our teams were up to your expectations and that you had a wonderful experience. Your opinion means a lot to us.We hope to have the pleasure of welcoming you again during your next visit in Chamonix.Best regards,

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful
My husband and I stopped at this hotel on the way back to the U.K. from Rome. The help we received from the lady on reception, and especially the Porter, regarding finding parking for our Land Rover and race box was exceptional. The Porter, especially, went above and beyond by leading my husband to a suitable car park and bringing him back to the hotel in the shuttle bus. Outstanding service!!! The previous week at a nearby hotel called Le Refuge the help was non existent. In fact, the hostility was awful. Everything at Grand Hotel was wonderful. Nearby restaurants. Also, the view of Mont Blanc from our room was breathtaking. We didn’t have the time on this trip to fully enjoy the hotel and its surroundings, but we will definitely be back to do just that.
2023년 9월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2023년 10월 4일
Dear Guest,Thank you a lot for your review. I am happy that you enjoyed our service. It is very important for us to try our best for our guests. We are happy if you are satisfied.We definitely wait for you in Chamonix!Kind regards,Giulia Clemente / hotel manager

10/10 - 훌륭해요

Benjamin

2023년 9월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2023년 9월 27일
Merci!!

8/10 - 좋아요

Andor

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 3박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2023년 9월 21일
Thank you!

10/10 - 훌륭해요

Helen

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The staff at this hotel are exceptional. Rooms are comfortable, clean and quiet. Love this hotel.
2023년 9월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2023년 9월 17일
Hello Helen,Thank you so much for your review!We look forward to welcoming you back again. Kind regards, Giulia Clemente / hotel manager

10/10 - 훌륭해요

Valerie

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property with comfortable beds. The shower was amazing. The staff even better. I’d stay here again.
2023년 9월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2023년 9월 9일
Dear Guest, Thank you a lot for your review. We are looking forward to welcome you back in Chamonix! Kind regards, Giulia Clemente / hotel manager

10/10 - 훌륭해요

Helen

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front desk staff was amazingly helpful. Room was very comfortable and quiet. Would definitely stay here again.
2023년 9월에 1박 숙박함
답변 제공: The Reception desk 님, 2023년 12월 25일
Dear Mrs Helen,We would like to thank you for taking the time to write a comment further to your recent visit at the Grand Hôtel des Alpes.We are truly delighted that you enjoyed every aspect of your stay and sincerely hope to have the pleasure of welcoming you again in a not too far future.In the meantime, we remain at your entire disposal if needed.Best regards,

10/10 - 훌륭해요

Piper

The people were so nice here! We'd just finished the TMB and splurged for a 5 star hotel, we totally enjoyed this place! We used the spa and pool but thought it was weird that the sauna and steam room were only available from 5-9pm, i wish they'd have it open all the time. The hot tub/spa could have been hotter too. We highly recommend starting here.
2023년 8월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2023년 9월 5일
Dear Piper, Thank you for your review and for choosing the Grand Hotel des Alpes. We normally turn on the sauna and the steam room at 5 pm, but we can turn them on earlier on request. I am sorry for this misunderstanding! I am happy that you enjoyed the hotel!We look forward to welcome you back soon. Kind regards, Giulia Clemente / hotel manager

10/10 - 훌륭해요

Susan

2023년 7월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2023년 9월 9일
Thank you a lot!Have a good day, Giulia Clemente / hotel manager

10/10 - 훌륭해요

Rohit

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personal walk through of the room. Accommodated our request for extended parking. Nice rooms.
2023년 8월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2023년 8월 16일
Dear Rohit,Thank you very much for your nice review. We hope to welcome you back in Chamonix soon.Kind regards,Giulia Clemente / hotel manager

10/10 - 훌륭해요

Enrique

2023년 8월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2023년 8월 16일
Thank you very much! Have a lovely evening, Giulia Clemente / hotel manager

10/10 - 훌륭해요

ZACH

2023년 8월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2023년 8월 8일
Thank you very much! :)Kind regards, Giulia Clemente / hotel manager

10/10 - 훌륭해요

barry

2023년 7월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2023년 7월 31일
Thank you very much!Have a lovely day, Giulia Clemente / hotel manager

10/10 - 훌륭해요

LYNDA

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful hotel! The spa is well-equipped with a pool and sauna. Plus, I had a massage by Joanna, which was amazing and much needed after a day of walking and thin air up on Mont Blanc. The reception’s managers were both extremely helpful and very pleasant.
2023년 7월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2023년 7월 28일
Dear Lynda, Thank you a lot for your review! We are happy that your stay was good, that you had a good massage and that the service was excellent. We hope to welcome back soon in Chamonix. Kind regards, Giulia Clemente / hotel manager

4/10 - 별로예요

Susan 님, Sacramento

2023년 7월에 2박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2023년 7월 20일
I am not sure if this is a mistake or whyit is only 2 on 5... we hope to welcome you back again soon!Kind regards, Giulia Clemente / hotel manager

4/10 - 별로예요

Hussein

별로예요: 숙박 시설 상태 및 시설
I was booked for a suite for 3 nights from 10th to 13th July. During check in they told me there is issue with AC and I cannot use AC during the night for bedroom and living room suite. It was very difficult for me to sleep without AC and didn't expect such situation for 5 star hotel for 500$ per night ! 3 nights were most difficult for me at this hotel
2023년 7월에 3박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2023년 7월 20일
Hello Mr Hussein, Thank you for your review. You forgot to mention that on the last night you had an extra room for free and that the suite you booked is without air conditionning. Have a good day. Giulia Clemente / hotel manager

10/10 - 훌륭해요

Troy 님, Oakland

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Location couldn't have been better, with walking access to shops, restaurants and all of the attractions. Had a room overlooking the promenade and access to the back porch to see Mont Blanc. Front desk staff was very nice and helpful, and assisted with dinner reservations. No air conditioning, but windows opened for ventilation. Hotel had umbrellas available during a day of rain.
2023년 6월에 2박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2023년 7월 20일
Dear Mr Troy, Thank you for your review. You are definitly right about the perfect location of the hotel. I am happy to read that at the front desk they were helpful and kind. It is pretty rare to find air conditionning in Chamonix, but luckily during the night the temperatures get cooler. We hope to welcome you back soon!Kind regards, Giulia Clemente / hotel manager

10/10 - 훌륭해요

Pearl

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Spectacular views with waterfall and lake!
2023년 7월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2023년 7월 8일
Thank you! Even if the waterfall and the lake are a bit far away from the hotel :)We hope to welcome you back soon!Kind regards,

10/10 - 훌륭해요

Thomas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 3박 숙박함
답변 제공: Giulia Clemente / hotel manager 님, 2023년 6월 21일
Thank you very much! Have a good day,

10/10 - 훌륭해요

William

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My wife and I stayed at the Grand Hotel for our honeymoon. The hotel is beautiful, staff is exceptional and the hotel in conveniently located in the center of town. Would recommend this to any of our friends/family who are are looking to vacation in Chamonix.
2023년 2월에 6박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2023년 4월 2일
Thank you very much for your review and for visiting the Grand Hotel des Alpes! We are happy that your stay was good and that you appreciated our service! We hope to welcome you back again in Chamonix-Mont-Blanc. Kind regards, Giulia Clemente / hotel manager assistant

8/10 - 좋아요

Markku

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Old nice hotel with good service.
2023년 2월에 4박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2023년 2월 16일
Thank you for your review! We hope to welcome back soon in Chamonix. Kind regards, Giulia Clemente / hotel manager assistant

10/10 - 훌륭해요

Alicia

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설

10/10 - 훌륭해요

Mary 님, Strathfield

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff very pleasant and helpful
답변 제공: Giulia Clemente / hotel manager assistant 님, 2023년 2월 16일
Thank you very much for your review! We hope to welcome you back in Chamonix soon!Kind regards, Giulia Clemente / hotel manager assistant

10/10 - 훌륭해요

Ross

2022년 9월에 3박 숙박함

10/10 - 훌륭해요

david

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely delightful staff and property
2022년 9월에 2박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2022년 9월 24일
Hello and thank you very much for your review!We are happy that you enjoyed your stay and we hope to welcome you back again soon.Kindest regards,Giulia Clemente / hotel manager assistant

10/10 - 훌륭해요

Ruth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff. Beautiful property.
2022년 9월에 3박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2022년 9월 23일
Hello!Thank you very much for your review! We are happy that you enjoyed your stay and we hope to welcome you back in Chamonix again soon.Kindest regards,Giulia Clemente / hotel manager assistant

10/10 - 훌륭해요

David

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful boutique hotel.
2022년 9월에 3박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2022년 9월 23일
Hello!!Thank you very much!We hope to welcome you back again in Chamonix-Mont-Blanc very soon!Kindest regars, Giulia Clemente / hotel manager assistant

10/10 - 훌륭해요

Wei

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
location
2022년 9월에 1박 숙박함
답변 제공: Giulia Clemente / Directrice adjointe 님, 2022년 9월 16일
Thank you !

10/10 - 훌륭해요

Christopher

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful hotel. Nice amenities. Helpful, friendly staff. Delicious (!!) breakfast.
2022년 7월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2022년 9월 3일
Dear Guest, Thank you a lot for your nice review!We hope to welcome you back soon in Chamonix-Mont-Blanc. Kindest regards, Giulia Clemente / hotel manager assistant

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Beautiful hotel in the heart of Chamonix!
We had an amazing two days here. Location was in the center of town, walkable to almost everything. Staff was extremely helpful and friendly (we love Sue!) Rooms were super clean and had everything we needed (minibar/fridge, hot water kettle for tea and coffee, robes, towel warmer, WiFi, etc.). We used the pool and warm tub in the spa every night. Very comfortable, clean, and relaxing. Would definitely stay here again!
2022년 8월에 2박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2022년 9월 3일
Dear Guest, We thank you a lot for this super review! We wait for your return here in Chamonix! Kindest regards, Giulia Clemente / hotel manager assistant

10/10 - 훌륭해요

Ju-yun

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함

10/10 - 훌륭해요

Paolo

2022년 8월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2022년 8월 14일
Thank you very much! We hope to welcome you back again soon in Chamonix-Mont-Blanc! Kind regards, Giulia Clemente / hotel manager assistant

10/10 - 훌륭해요

Ateeq

2022년 8월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2022년 8월 14일
Thank you very much! We hope to welcome you back again soon in Chamonix-Mont-Blanc! Kind regards, Giulia Clemente / hotel manager assistant

10/10 - 훌륭해요

Changrok

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nothing to add
2022년 7월에 1박 숙박함

10/10 - 훌륭해요

Phyllis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff, especially the manager was impeccably kind. The property is well placed and the cleanliness is flawless.
2022년 7월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2022년 7월 24일
Dear Guest, Thank you very much for this beautiful commentary. We hope to welcome you back in Chamonix very soon. Kind regards, Giulia Clemente / hotel manager assistant

10/10 - 훌륭해요

Steven

2022년 7월에 3박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2022년 7월 24일
Thank you !!

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lovely property. I would return. We had travelled for 10 hours to arrive in Chamonix and we were so lucky this was at the end of the trip. Ahhh. 😊
2022년 7월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2022년 7월 24일
Dear Guest, Thank you a lot for your nice review! We are very happy that you enjoyed your stay and we hope to welcome you back again soon! Kind regards, Giulia Clemente / hotel manager assistant

10/10 - 훌륭해요

Stephanie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely staff, great stay!
This was a short stay, but the staff was incredibly helpful over the few hours we were there. We were starting a trek of the full Tour - the hotel stored our luggage, washed some of our clothes, and held our jewelry in their safe. They helped us with a dinner reservation too. The only downfall is that it is on a main square and when you sleep with the windows open, you can hear anyone staying out late and talking loudly. It's not a big party town, though, so regular noise was minimal and the fan they provided helped drown out quite a bit. This definitely won't stop us from staying here again!
2022년 6월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2022년 7월 24일
Dear Guests, Thank you a lot for this beautiful review. We are happy that we could be helpful to make your holidays memorable! We hope to welcome you back soon in Chamonix. Kind regards, Giulia Clemente / hotel manager assistant

10/10 - 훌륭해요

Vasil 님, Chicago

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place
2022년 7월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2022년 7월 24일
Thanks a lot!!

10/10 - 훌륭해요

ashley 님, san jose

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Really excellent experience, all the staff was very kind and helpful.
2022년 6월에 2박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2022년 7월 24일
Thank you very much for this nice review! We hope to welcome you back again soon. Kind regards, Giulia Clemente / hotel manager assistant

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 6월에 1박 숙박함

8/10 - 좋아요

MICHAEL

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great friendly place to stay, right in the heart of Chamonix. With small balcony. My only criticism is the size of the room. Pretty small.
2022년 3월에 5박 숙박함

10/10 - 훌륭해요

Nicolas

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 5박 숙박함

10/10 - 훌륭해요

Carol

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
One of the best hotels I’ve ever stayed at. The staff here is so wonderful. They really went out of their way to be be helpful and are genuinely kind. Our rooms were just like you see in pictures. We had plenty of storage and the beds and pillows were very comfortable. No air conditioning but our room faced the river so we slept with the window open and we were very comfortable. Breakfast had plenty of options and the service was outstanding. Tips: quiet rooms face the river and bring your own blow dryer.
2022년 2월에 7박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2022년 3월 3일
Dear Carol, Thank you a lot for this exquisite review. It is very detailed and I'm sure it's going to help other guest! I completely agree with you, we try to do our best for all the requests and we are happy to know that we where helpful. We are also very proud of our breakfast! Concerning the blow dryer, we have one in each room but they are not the same of the hairstylist! We really hope to welcome you back in Chamonix in the future! Have a lovely day and say hi to all your beautiful family, Giulia Clemente / hotel manager assistant

2/10 - 너무 별로예요

Matteo

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 1박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2022년 3월 2일
Hello, I would like to know why we had such a bad rating! We are always open to listen in order to improve our service. If you want to write us one email, we would love to know more about your experience. Best regards, Giulia Clemente / hotel manager assistant

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing staff and location
Great service and location. Staff was extremely attentive and the amenities are lovely. The ski/boot room is a great area to just load and unload when leaving/entering the premises before/after skiing.
2022년 2월에 7박 숙박함
답변 제공: Giulia Clemente / hotel manager assistant 님, 2022년 3월 2일
Dear Guest, Thank you very much for your nice commentary! I am happy that you appreciated our staff and our ski room! We hope to welcome you back in Chamonix very soon. Kind regards, Giulia Clemente / hotel manager assistant