4/10 - 별로예요
Arwel
가족 여행
2024년 3월 28일
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Property itself is in fairly good condition and good location for ski slopes. But it could have been so much better. No visible manager, not enough staff and morale seems low. Breakfast was delayed from 7am to 8.45am on 2 of our 4 mornings as “no staff”. Resulting in delay for ski lessons. No one on front desk for check in until after 4pm and no one available for check out. We asked another member of staff re checkout and were told it was not her job. Bed linen not changed in 4 days and clean towels only once. Shower holder broken in room. No evening meals (though we were told this in advance). Bar was soulless. A missed opportunity as it could be a decent hotel if run properly.
Arwel
2024년 3월에 4박 숙박함