야외 수영장, 일광욕 의자

카루소, 어 벨몬드 호텔, 아말피 코스트 여행 후기

5 out of 5
카루소, 어 벨몬드 호텔, 아말피 코스트
Piazza San Giovanni Del Toro 2, Ravello

이용 후기

10

최고예요

평점 10 - 훌륭해요. 69개 이용 후기 중 65개" "
평점 8 - 좋아요. 69개 이용 후기 중 3개" "
평점 6 - 괜찮아요. 69개 이용 후기 중 1개" "
평점 4 - 별로예요. 69개 이용 후기 중 0개" "
평점 2 - 너무 별로예요. 69개 이용 후기 중 0개" "

10/10

청결 상태

10/10

직원 및 서비스

10/10

편의 시설/서비스

9.8/10

숙박 시설 상태 및 시설

9.8/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 2박 숙박함
답변 제공: Alfonso Pacifico 님, 2022년 4월 19일
Dear Anonymous, Buonasera from Caruso. I wanted to thank you on behalf of the entire team for your kind rating and appeciation. We really wish to be able to welcoming you back to Caruso soon. Kind regards, Alfonso Pacifico General Manager

10/10 - 훌륭해요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
We thoroughly enjoyed our stay. The Caruso is a luxurious resort but not pretentious. We look forward to returning!
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Ana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our experience at Caruso was truly magical from the moment we set foot outside its doors. The porter was quick to greet us and all the staff were friendly, warm and welcoming. The check in process was smooth and easy with an orientation tour of the hotel provided which was incredibly helpful. The views from across the hotel of the coast were breath-taking; something we enjoyed at breakfast, by the pool and most importantly from the comfort of our room. The rooms were spotless and incredibly spacious - even its double rooms which is what we stayed in. The bed was comfortable and pillows perfect - they even had a pillow menu that allowed you to choose one of your liking to ensure a good nights sleep. Everything you could possibly need was provided in the room including a bag which you could use to put your things in to take to the pool. The gardens were beautiful and tranquil space; pruned to perfection. The pool simply serene. The staff at the pool were friendly and attentive getting your towels and preparing the sun loungers promptly. Breakfast was a smoothly run service with a range of options available from the buffet and the menu. The food was so good, I wish we had stayed long enough to be able to try them all. The staff were attentive and extremely helpful. The staff were truly an asset to the hotel! A standard of service in hospitality that was truly exceptional and unrivalled. An experience we shall never forget. Looking forward to our next stay.
2024년 4월에 5박 숙박함
답변 제공: Iolanda Mansi, Hotel Manager 님, 2024년 4월 13일
Dear Ana,Buon pomeriggio from Caruso.What an incredible joy and pride to read your detailed, enthusiastic, and warm review. You left me speechless and although I would add lots of things to properly thank you, I believe I can't compare with your depth anyway.Grazie for addressing us with something so precious and for describing Caruso with the same love we feel every time a guest asks what this property means for each one of us.We know we are blessed in working in such a place and, for this reason, our eyes shine thinking of a guest who experienced the same emotions. Furthermore, we wish to be worthy of Caruso and for this reason, we don't spare any effort in rendering the time of our guests the most pleasant and memorable and I am more than delighted to learn that we succeeded with you.I hope, from now on, you will consider Caruso your home away from home and the perfect spot on the Amalfi Coast where to go back to when you feel you are missing so much its red sunsets from Loggiato, the peace at the Infinity Pool or the smile of my Team as you enter our lemon scented lobby and start your dive into magic.

10/10 - 훌륭해요

Richard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Heaven on earth
This hotel is so good that I didn’t want to leave a review because I want to keep it secret but honestly the staff and service were so kind and helpful and I have never been to a better pool. We had to leave early because my girl wasn’t feeling well and the staff was so helpful they even called us the next day to see how she was feeling. You can’t find this type of service in Europe it’s the best. Can’t wait to go back
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Humaira

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Most Amazing hotel with beautiful garden, the view is exceptional
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Alejandro

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excelente lugar para descansar, muy romántico
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

William 님, Colleyville

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Beautiful views and lovely pool.
2023년 7월에 6박 숙박함

10/10 - 훌륭해요

AKOP 님, Northridge

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was excellent, nice property with excellent service
2023년 6월에 5박 숙박함

10/10 - 훌륭해요

Heath

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Absolutely loved this place, amazing views, very helpful and friendly staff. Will stay here every time!
2023년 5월에 1박 숙박함
답변 제공: Alfonso Pacifico,Managing Director 님, 2023년 5월 28일
Dear Heath,Buongiorno from Caruso.Please, allow me to thank you from the bottom of my heart for your lovely review, moreover for sharing with us your appreciation.I am delighted to learn that you enjoyed so many aspects of your stay and that the talent and care of my Team measured up with the unparalleled views we are surrounded by.We can't wait for your return and please, rest assured, that we won't spare any effort in making your next experience as remarkable as the previous one or even more. A prestoKind regardsAlfonso PacificoManaging DirectorDirector of Special Projects, Belmond

10/10 - 훌륭해요

adriano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 4월에 1박 숙박함
답변 제공: Alfonso Pacifico 님, 2023년 4월 17일
Dear AdrianoThank you for your kind feedback. We look forwarr to welcoming you back to Caruso in the nearest future.Kind regardsAlfonso PacificoManaging DirectorDirector of Special Projects, Belmond

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 객실의 편안함
The driver arranged by the hotel from airport was extremely courteous and well spoken. Our room was upgraded from a junior suite to suite (or something like that) but it smelled rather dank maybe because it was raining. The walls had cracks and brown marks which stood out because they were white. We purchased a room spray from the gift shop which helped but odor was throughout hotel. The worst part was the breakfast which was a buffet, but the attendant insisted on serving fruit, etc. and did not speak English. She gave me one piece of each of the four fruits after I asked for more than one piece because I don’t eat eggs, etc. I typically just want fruit. The pieces were 1-2 inches long. What a joke.
2023년 4월에 1박 숙박함
답변 제공: Alfonso Pacifico 님, 2023년 4월 17일
Dear User from the United States, Greetings from Caruso and Ravello.First and foremost, please allow me to thank you for your review and for sharing it with us although I am aggrieved to learn that your experience with us was not exactly what we aim for and what we hope for our guests.While I am delighted to read that you enjoyed the driver's attention and courtesy, I must admit I am deeply sorry for your experience with the room and with the breakfast. Therefore, I will personally oversee the reasons for this lack of service and I will address the problem in the right direction, therefore once again, thank you for your precious feedback which gives us an opportunity to reflect and improve in this aspect.We hope we will have the chance to welcome you here again and to restore your faith in Caruso and in our service: please rest assured we won’t spare any effort to turn your last stay and memories into something perfect and absolutely magical.Kind regardsAlfonso PacificoManaging DirectorDirector of Special Projects, Belmond

10/10 - 훌륭해요

Lucy 님, Toronto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Absolutely loved my stay at Caruso Belmond! Staff were amazing throughout the visit and were extremely attentive, friendly and happy to help. The landscape at the hotel are gorgeous. Location is perfect in Amalfi if you’re looking for a quieter vibe (compared to Positano for example). I got a free room upgrade upon check in, which was very appreciated. The room itself was great, bedding was very comfortable! Their drink, wine and food menus were all really good too. I honestly cannot think of any flaws with this property. They’ve exceeded all of my expectations and definitely worth the premium pricing!
2022년 7월에 1박 숙박함
답변 제공: Alfonso Pacifico - General Manager 님, 2022년 7월 26일
Dear Lucy, Greetings from Caruso and from Ravello. What a pleasure starting my day with your lovely review, you just gave me an incredible injection of enthusiasm, therefore, I would like to thank you for the time you took to write your valuable feedback chronicling in detail your stay, moreover for sharing it with the Expedia community. I am delighted to hear that you enjoyed your overall experience and that the quiet " Buen Retiro" of Ravello made you fall in love. I believe we are very blessed to work in such a special place surrounded by an unparalleled landscape. Regarding my staff, thank you from the bottom of my heart for your appreciation, I am so proud of them, they are really devoted to this property and to our guests and their passion and attentiveness are an added value. I look forward to welcoming you back here soon again: we will be thrilled to share with you a brand new, amazing stay and to be worthy of your wonderful words again. Kind regards Alfonso Pacifico General Manager

10/10 - 훌륭해요

Carrie

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The most amazing place. The staff and their hospitality will never be beat.
2022년 4월에 1박 숙박함
답변 제공: Alfonso Pacifico - General Manager 님, 2022년 7월 26일
Dear Carrie, Thank you for taking the time to share your amazing feedback with us. We really look forward to welcoming you back to Caruso in the near future Kind regards

10/10 - 훌륭해요

Marshall

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Our stay here was ABSOLUTELY INCREDIBLE. The staff was extremely attentive and the property (and the amazing infinity pool) was stunning. It is hard to put our experience here into words- the only downside was that we had to leave. We cannot wait to go back someday.
2022년 5월에 2박 숙박함
답변 제공: Alfonso Pacifico - General Manager 님, 2022년 6월 17일
Dear Ms Marshall Thank you for taking the time to share your very kind feedback with us. We are very pleased to learn that all of your time with us has been memorable. We really look forward to welcoming you back here soon, Kind regards

10/10 - 훌륭해요

Alonso Pascual

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
La Villa donde está el hotel es un espectáculo, las vistas, la decoración, los espacios, todo cuidado al detalle. El personal es extremadamente amable, y te consienten todo el tiempo. El desayuno, que está incluido es delicioso, Los espacios públicos y los cuartos son de revista. Tuvimos un pequeño problema con la cena del primer día, pero desde ese momento buscaron cada oportunidad para consentirnos, haciendo que se nos olvidara el mal rato. Gran recomendación!!!
2022년 4월에 3박 숙박함
답변 제공: Alfonso Pacifico General Manager 님, 2022년 4월 26일
Dear Mr. Alonso, Greetings from Caruso and from Ravello! I trust my email finds you well. First and foremost, please allow me to thank you for your warm and lovely appreciation: we consider each Guest a special one deserving the most of our passion, care and commitment. Regarding your first day dinner, I do apologize we did not succeed in meeting your expectations. We will take your precious feedback as a good suggestion for improving and doing better next time. We hope to welcome you back here soon and to share with you many more memorable moments in our hidden treasure. Kind regards

10/10 - 훌륭해요

adriano

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Grazie Jolanda!
2022년 4월에 1박 숙박함
답변 제공: Alfonso Pacifico 님, 2022년 4월 19일
Gentile Adriano, la ringraziamo per il suo cortese feedback. Siamo felici che il suo soggiorno al Caruso, sia stato di suo gradimento. A presto, Alfonso Pacifico General Manager

10/10 - 훌륭해요

NICOLAS 님, PACIFIC PALISADES

2021년 10월에 3박 숙박함

10/10 - 훌륭해요

JM

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Five Stars isnt enough ✨
Wonderful. We LOVE Belmond Hotels. They very kindly upgraded our rooms to Executive Jnr Suites. Food was wonderful and the service superb. The pool overlooking the Amalfi coast is exceptional. Cant speak highly enough about our stay. There is 5stars, then there's Belmond.
2021년 10월에 2박 숙박함
답변 제공: Alfonso Pacifico General Manager 님, 2021년 11월 9일
Dear JM, First of all, we would like to thank you for taking your precious time to share your feedback on your recent stay at the Caruso. We are happy to know that your experience with us meets your expectations and that you appreciated the efficiency and professionalism of our service that undoubtedly sets us apart. In particular, we are glad to know that you especially appreciated your room upgrade and our food proposal, we accurately selected the local products and high-quality ingredients, to guarantee the excellence of our terroir tradition together with a big variety in the selection. We look forward to welcoming you back and we remain at your disposal should you require any further assistance. Best Regards,

10/10 - 훌륭해요

Arman

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean and luxury place with friendly staff and great amenities. Worth the price.
2021년 10월에 1박 숙박함
답변 제공: Alfonso Pacifico - General Manager 님, 2021년 11월 3일
Dear Arman, First and foremost, we thank you for taking your precious time to share your feedback on your recent stay at the Caruso, a Belmond Hotel Caruso. It's a pleasure to know that every aspect of your stay with us met your expectations and that we managed to convey the efficiency and professionalism of our service for which we deepen all our effort to make our guests stay memorable. My staff is always attentive to every single detail and individual needs with a natural and genuine attitude to create the authentic experience that sets us apart. I will happily share your comment with the rest of my team and I look forward to welcoming you back to Ravello to create new memories Best regards

10/10 - 훌륭해요

Scott

2021년 10월에 10박 숙박함
답변 제공: Alfonso Pacifico - General Manager 님, 2021년 11월 3일
Dear Scott, First and foremost, we thank you for taking your precious time to share your feedback on your recent stay at the Caruso, a Belmond Hotel Caruso. It's a pleasure to know that every aspect of your stay with us met your expectations and that we managed to convey the efficiency and professionalism of our service for which we deepen all our effort to make our guests stay memorable. My staff is always attentive to every single detail and individual needs with a natural and genuine attitude to create the authentic experience that sets us apart. I will happily share your comment with the rest of my team and I look forward to welcoming you back to Ravello to create new memories Best regards

10/10 - 훌륭해요

Andrew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In an area with spectacular hotels, the Belmond Caruso may be the best. Incredible property, insane views, and impeccable service. A 5 star experience from start to finish. Two perks to mention: a complimentary boat ride along the coast and a complimentary shuttle to Positano and Amalfi. You would be hard pressed to find many better hotels in the world!
2021년 10월에 3박 숙박함
답변 제공: Alfonso Pacifico 님, 2021년 10월 14일
Dear Traveler581164 Thank you for taking the time to share your feedback with us. I am delighted to read that we managed to create a truly memorable stay, It gives me great pleasure to read that you enjoyed everything about your stay, from the food to the rooms and particularly the guest experience. Indeed we take great pride in providing the ultimate guest experience and I am delighted that this exceeded your expectations and that you would choose to return to the Caruso, a Belmond Hotel. Rest assured I will share your comments with the team and in the meantime, we look forward to welcoming you in the near future. Kind regards

10/10 - 훌륭해요

Fredrik

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 2박 숙박함
답변 제공: General Manager - Alfonso Pacifico 님, 2021년 10월 14일
Dear Fredrik Thank you for taking the time to share your feedback with us. I am delighted to read that we managed to create a truly memorable stay, It gives me great pleasure to read that you enjoyed everything about your stay, from the food to the rooms and particularly the guest experience. Indeed we take great pride in providing the ultimate guest experience and I am delighted that this exceeded your expectations and that you would choose to return to the Caruso, a Belmond Hotel. Rest assured I will share your comments with the team and in the meantime, we look forward to welcoming you in the near future. Kind regards

10/10 - 훌륭해요

Clara

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely incredible experience
Absolutely amazing experience in one of the best palaces we’ve visited in the world. The hotel itself has the charisma of a museum, the view is breathtaking and the staff, especially the concierge service, is beyond any expectations. Thank you Iolanda and team for the exceptional care that turned a birthday surprise into a dream that will be remembered for ever. Mehdy & Clara
2021년 8월에 3박 숙박함
답변 제공: Alfonso Pacifico General Manager 님, 2021년 8월 12일
Dear Clara, Thank you for taking the time to share your feedback with us. I am delighted to read that we managed to create a truly memorable stay, it gives me great pleasure to read that you thoroughly enjoyed everything about your stay. Indeed we take great pride in providing the ultimate guest experience and I am delighted that this exceeded your expectations and that you would choose to return to the Caruso, a Belmond Hotel. Rest assured I will share your comments with the team and in the meantime, we look forward to welcoming you in the near future. Kind regards

10/10 - 훌륭해요

sebastien

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 8월에 2박 숙박함
답변 제공: Alfonso Pacifico 님, 2022년 10월 25일
Dear Clara, Thank you for taking the time to share your feedback with us. I am delighted to read that we managed to create a truly memorable stay.Kind regards

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
2021년 7월에 7박 숙박함
답변 제공: Alfonso Pacifico 님, 2022년 10월 25일
Dear Andrea, First and foremost, we thank you for taking your precious time to share your feedback on your recent stay at the Caruso, a Belmond Hotel Caruso. Kindly let us know if you wish to tell us more on your experience.Kind regards

10/10 - 훌륭해요

ANDREA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel property and service!
The hotel service and accommodations was amazing. They had a piano playing through dinner at night that made the experience even more wonderful. Belmond was also more convenient than other hotels bc the car service dropped us right at the front door vs other hotels having to walk up hill for 15 min (like Villa Cimbrone but also another beautiful property). Also easy to get to the town square for dining and shopping.
Gorgeous view from bedroom
Great gym outdoor but small tho gets the job done with all new hi tech equipment
Great breakfast had gluten free options too
2021년 7월에 1박 숙박함
답변 제공: Alfonso Pacifico, General Manager 님, 2021년 7월 29일
Dear Andrea, First and foremost, we thank you for taking your precious time to share your feedback on your recent stay at the Caruso, a Belmond Hotel Caruso. It's a pleasure to know that every aspect of your stay with us meets your expectations and that we managed to convey the efficiency and professionalism of our service for which we deepen all our effort to make our guests stay memorable. My staff is always attentive to every single detail and individual needs with a natural and genuine attitude to create the authentic experience that sets us apart. I will happily share your comment with the rest of my team and I look forward to welcoming you back to Ravello to create new memories. Kind regards Alfonso Pacifico General Manager

8/10 - 좋아요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing hotel and grounds-
The property is gorgeous and the grounds are exquisite. The staff were phenomenal. The town is so charming and nice. We got an ok room- it was the only room on top floor and said they gave us a “free upgrade” but it was a tiny room, it smelled like cedar, the bathroom was so tiny and dark.. when I put my hair in a ponytail and my hands would hit the ceiling. We had a great view being on the top of the hotel but had a roof point in the center of our balcony. If you get put in 401- demand to be changed!
2021년 7월에 2박 숙박함
답변 제공: Alfonso Pacifico - General Manager 님, 2021년 7월 26일
Dear Anthony First of all, we would like to thank you for taking your precious time to share your feedback on your recent stay at the Caruso, a Belmond Hotel. We are happy to know that you enjoyed your experience with us and that you appreciated our property and the efficiency and professionalism of our team members. Needless to say that the genuine attitude and the authenticity of my staff is the added value to the high standard of service and a dream location like ours. On the other hand, I am sorry to learn that the room we upgraded was not to your liking and that this inconvenience did not allow you to live an exhaustive stay with us. We try to give our welcome guests the best solutions to guarantee a placed stay and we regret that our kind gesture did not help to make your vacation as memorable. Your opinion is very important for us and we will consider your very appreciated suggestions, to improve and innovate. It will be my pleasure to share your comments with the rest of the team here, and we all look forward to welcoming you back very soon in the next future. Kind Regards Alfonso Pacifico General Manager

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
As always Belmond never disappoints. Service setting and food exceeded high expectations
2021년 7월에 3박 숙박함
답변 제공: Alfonso Pacifico - General Manager 님, 2021년 7월 26일
Dear Anonymous, Thank you for taking the time to share your feedback with us. I am delighted to read that we managed to create a truly memorable stay, it gives me great pleasure to read that you thoroughly enjoyed everything about your stay, from the room to the guest experience and particularly the food. Indeed we take great pride in providing the ultimate guest experience and I am delighted that this exceeded your expectations and that you would choose to return to a Belmond property. Rest assured I will share your comments with the team and in the meantime, we look forward to welcoming you in the near future. Kind Regards Alfonso Pacifico General Manager

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Impeccable!
The hotel was a true delight. The service was impeccable and the food delightful. The view was otherworldly.
2021년 5월에 1박 숙박함
답변 제공: Alfonso Pacifico 님, 2021년 6월 8일
Dear Sirs, First of all, we would like to thank you for taking your precious time to share your feedback on your recent experience with us at the Caruso, a Belmond Hotel. We are happy to know that we have been able to meet your expectations and in particular that we managed to convey the efficiency of our service for which we deepen all our effort to make our guests stay memorable. In particular we are happy to know that you appreciated our food proposal that is accurated selected using only the excellence of the local products. We look forward to welcoming you back soon and we remain Best regards, Alfonso Pacifico General Manager

10/10 - 훌륭해요

Gerrard

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Honeymoon at Belmond Carusi
We chose Belmond Caruso after a very long and detailed analysis of the hotels in the area. The other hotels we were comparing it with are Palazzo Avino, Monastero Santa Rosa and Villa Cimbrone. Belmond was consistently rated above Monastero Santa Rosa and indeed we found has a much more practical location: It is in the middle of Ravello so you can literally step outside and be in shops or restaurants within minutes. The second key factor is that this hotel has the most beautiful pool and pool view in the area. Palazzo Avino which is next door as a very poor pool situation in comparison. The hotel offers a free shuttle to Amalfi which is very practical as Amalfi is the closest ferry station so is how one would go to Capri or Positano before or after this stay. Amalfi also has two michelin starred restaurants. The hotel also offers a daily boat trip on the coast which lasts 2h: we enjoyed this and were able to go swimming. The captain showed us all the key highlights of the coast so this was a great tour. The breakfast is served in the restaurants or room without additional charge which is not common. This is the best breakfast we have had in our lives, and you can order basically anything. The restaurant of the hotel is a fine dining option for dinner, and definitely delicious. The lunch option by the pool has organic healthy salads and incredible pizzas. The Cocktail list is to die for. But the big differentiator is the service which is absolutely incredible.
2020년 10월에 2박 숙박함
답변 제공: Alfonso Pacifico, General Manager 님, 2020년 10월 15일
Dear Mr. Gerrard, First of all, we would like to thank you for taking your precious time to share your feedback on your recent stay at the Belmond Hotel Caruso. We are happy to know that your experience with us meets your expectations and in particular that we managed to convey the efficiency and professionalism of our service for which we deepen all our effort to make our guests stay memorable. It'is undoubted that the added value to the high standard of service and a dream location like ours, is our staff that I consider our six-star and of which I am proud of. We are glad to know that you especially enjoined our food and beverage proposal and that you appreciated the quality and the variety of all the products that we accurately selected. Furthermore, it is a pleasure to read that you loved our Infinity pool and that our complimentary boat tour experienced was also a good occasion to discover the highlights of the coast. It will be my pleasure to share your comments with the rest of the team here and we all look forward to welcoming you back very soon in the next future Best Regards,

10/10 - 훌륭해요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 9월에 3박 숙박함
답변 제공: Alfonso Pacifico General Manager 님, 2020년 11월 3일
Dear Anonymous, We thank you for taking your precious time to leave your feedback about your recent stay at the Belmond Hotel Caruso. We look forward to welcoming you back in the next future and we remain our best regards.

10/10 - 훌륭해요

Johan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Perfection
As a seasoned traveller you rarely come across perfection but this is the standard I will hold all other hotel experiences up to. My partner is an ex luxury hotel professional and she says the same. The polpette at dinner might have had a touch of too much tomato taste, but that’s the pettiness you need to have to find anything negative to say. The service was excellent at every encounter with the staff, going above and beyond. Lunch by the infinity pool was the highlight among many many highlights.
2020년 9월에 2박 숙박함
답변 제공: Alfonso Pacifico 님, 2020년 9월 22일
Dear Johan, Thank you so much for taking the time to share your kind feedback with us. We are so pleased to hear your lovely words of appreciation and glad to learn our offer and staff service exceeded your expectations. We look forward to welcoming back in the nearest future, best regards,

10/10 - 훌륭해요

Holly 님, London

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful hotel, great location. Staff on reception are excellent. Would love to return soon.
2020년 8월에 5박 숙박함
답변 제공: Alfonso Pacifico 님, 2020년 9월 4일
Dear Holly, First of all, we would like to thank you for taking your precious time to share your feedback with us. We thank you for your kind words and we are very glad to know that your experience with us meets your expectations for the beautiful location and especially for our great and professional staff of which I am very proud. I look forward to welcoming you back in the next future adn I remain my Best Regards

10/10 - 훌륭해요

Lefiola

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Everything was amazing - the room, the service, the pool, the grounds and the food! Thank you for an amazing holiday, especially after such a stressful year.
lunch by the pool
2020년 8월에 3박 숙박함

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Excellent Service & Exceptional Property
Highly recommended hotel, everything was great.
2020년 7월에 2박 숙박함
답변 제공: Alfonso Pacifico 님, 2020년 8월 1일
Thank you for your kind feedback. We are really glad you enjoyed your stay with us. Best regards, Iolanda

10/10 - 훌륭해요

Florina 님, Dublin

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
One of the best hotels I ever stayed in. Loved everything.
2020년 7월에 1박 숙박함
답변 제공: Alfonso Pacifico 님, 2020년 7월 11일
Dear Florina, Buongiorno from Belmond Hotel Caruso. Thank you so much for your nice words. We are really pleased you enjoyed your stay with us. Looking forward to welcoming you here in the nearest future, Iolanda

10/10 - 훌륭해요

Alex

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 9월에 1박 숙박함
답변 제공: AP 님, 2019년 10월 4일
Thank you very much for sharing your rating!

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스
The staff is outstanding and the view is exquisite
2019년 9월에 1박 숙박함
답변 제공: AP 님, 2019년 9월 25일
Dear Sir or Madam, Thank you very much for your fantastic comment. We are very happy to hear that you appreciated our staff and views and do hope to welcome you back soon to Belmond hotel Caruso. Kind regards Alfonso Pacifico General Manager

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outstanding 5* experience. Beautifully appointed rooms and communal areas. Exceptional service and food. Go there!
2019년 9월에 1박 숙박함
답변 제공: AP 님, 2019년 9월 20일
Dear Sir or Madam, Thank you so much for sharing your beautiful review. It's a great pleasure to discover that you had such an outstanding experience at Belmond Hotel Caruso and that you appreciated not only the hotel ambience but also our expectional food and service. We do hope to welcome you back soon. Warm regards from Ravello Alfonso Pacifico General Manager

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautifully well done, excellent customer service, amazing views.
2019년 9월에 2박 숙박함
답변 제공: AP 님, 2019년 9월 13일
Dear Sir or Madam, thank you so much for sharing your fantastic review. It makes us very happy that you had such a beautiful stay at Belmond Hotel Caruso and look forward to welcoming you back soon. Kind regards Alfonso Pacifico Hotel Manager

10/10 - 훌륭해요

JB

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 2박 숙박함
답변 제공: AP 님, 2019년 8월 22일
Thank you very much for sharing your rating!

10/10 - 훌륭해요

Kirstine

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 3박 숙박함
답변 제공: AP 님, 2019년 8월 12일
Thank you very much for sharing your rating!

10/10 - 훌륭해요

Elisabetta

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Esperienza paradisiaca
Esperienza indimenticabile....... Tutto perfetto ..l'infinity pool é meravigliosa.......un grazie in particolare lo rivolgiamo a Gabriele della reception x l'accoglienza che ci ha riservato e a tutto il personale presente nell'hotel attento ,cortese e sempre disponibile.
2019년 8월에 2박 숙박함
답변 제공: AP 님, 2019년 8월 12일
Gentile Sig.ra Elisabetta, La ringrazio per aver dedicato il suo tempo prezioso a condividere la sua meravigliosa recensione. Sono molto lieto di apprendere che Lei abbia avuto un'esperienza indimenticabile al Belmond Hotel Caruso e che abbia apprezzato la gentilezza di tutto lo staff, in particolare di Gabriele della reception. Spero di poterla accogliere presto nuovamente tra di noi. Cordiali saluti Alfonso Pacifico Hotel Manager

10/10 - 훌륭해요

Alanna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 5박 숙박함
답변 제공: AP 님, 2019년 8월 12일
Thank your for sharing your rating!

10/10 - 훌륭해요

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2019년 6월에 3박 숙박함
답변 제공: AP 님, 2019년 6월 17일
Thank you very much for sharing your rating!

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2019년 5월에 1박 숙박함
답변 제공: AP 님, 2019년 5월 29일
Dear Sir/Madam, Thank you for sharing your review. We look forward to welcoming you back soon to Belmond Hotel Caruso. Kind regards Alfonso Pacifico Hotel Manager

10/10 - 훌륭해요

Anne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 2박 숙박함
답변 제공: AP 님, 2019년 5월 29일
Dear Anne, Thank you for sharing your review. We do hope to welcome you back soon to Belmond Hotel Caruso. Kind regards Alfonso Pacifico Hotel Manager

10/10 - 훌륭해요

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연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
O hotel é incrível, os quartos são grandes, o prédio é antigo mas tudo foi remodelado. É um dos melhores 5 estrelas que já fui. Uma das melhores equipes também, todos bem treinados e muito educados. O preço não é baixo, mas para o nível de atendimento é impossível e não é correto que seja barato. Muito bom, recomendo e voltarei.
2019년 4월에 3박 숙박함

10/10 - 훌륭해요

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가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
断崖絶壁の上にありながら、快適な空間を演出している。むしろ、その不便さを生かしたアイデアがある、また来たいホテルが増えた!
2019년 4월에 3박 숙박함

10/10 - 훌륭해요

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좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 4월에 3박 숙박함
답변 제공: AP 님, 2019년 5월 24일
Dear Guest, Thank you for sharing your review. We are pleased to hear that you had a pleasant experience at Belmond Hotel Caruso and do hope to welcome you back soon. Kind regards Alfonso Pacifico Hotel Manager