Thank you Carolyn, We understand the frustration with the pool, we are working hard to get it back up and running as soon as possible.

Thank you for taking the time to share. We hope to see you again soon.

Thank you Mark, We appreciate your feedback and hope to see you again soon.

Thank you Eric, We appreciate your comments about Michael and would like you to know that our elevator #2 should be back and running soon.

Thank you Richard, We appreciate your feedback and hope to see you again soon.

Thank you Cortez, We appreciate your feedback and hope to see you again soon.

Thank you Paola, We appreciate your feedback and look forward to seeing you again soon.

Thank you Ann, We are sorry you did not enjoy your stay, is there anything in particular that we could have done better? We will continue to improve and hope that you give us another chance in the future.

Thank you Melinda, We appreciate your feedback and hope to see you again soon.

Thank you Debra, Your business and feedback is very important to us. We appreciate your sharing and hope to see you again soon.

Thank you Jimmy, We appreciate your feedback and hope that you come see us again soon. If there is anything that you need before then, please do not hesitate to ask.

Thank you Kamberly, We appreciate your feedback and will make sure that this gets resolved right away. Thank you for letting us know. If you are kind enough to stay with us in the future, please let us know about any maintenance issues as soon as they arise. We want to do everything in our power to make things right for you. Thank you again for your communication

Thank you Rebecca, we hope to have the chance to see you again soon.

Thank you David Your feedback is very appreciated and we hope to have the chance to see you again soon.

Jimmy, We are very sorry and concerned by this score and would like to discuss with you further what happened to make sure to remedy this in the future. We appreciate your communication

Thank you Manuel! We appreciate your business and feedback very much. Hopefully we will be able to take care of you again soon.

Thank you for taking the time to share your experience. This is certainly not what we normally provide and I apologize for failing to meet your expectations. We will be meeting with Maintenance and housekeeping to ensure this is mitigated in the future. Thank you again for your communication.

Anonymous, We are very concerned about this as it is not at all our normal standard. We appreciate your communication and hope to learn from this to improve in the future. We do hope that you give us another chance in the future.

Grady, We are very concerned about this experience and appreciate you bringing this to our attention. This is well below our standard and will be addressed immediately. In the future, please let us know right away when things are not going well for you so we can make them better in the moment. Our goal is your satisfaction.

Thank you Ingrid, We appreciate your feedback and hope to see you again soon.

Thank you Cindy, We appreciate you taking the time to share your experience. We are very sorry to hear about the disturbance you had during your stay. We try very hard to make sure that everyone is respectful of others and we fell short in this situation. Hopefully we will get the chance to show you who we truly are in the future.

Thank you Brittany, We truly appreciate your business and feedback. We hope to see you again soon.

Dear Katrina, We deeply apologize for this inconvenience. I do understand that the elevator was fixed the same day, but it affecting your experience is very regrettable. We do hope that you give us another chance in the future so you can see the experience we normally provide.

Dear Leah, Thank you for taking the time to share your experience with everyone. We hope that you choose to stay with us again soon, and if there is anything you need before then, do not hesitate to ask.

Thank you for taking the time to leave a review about our hotel, Beth. We're happy to hear that you enjoyed your stay and the hotel. We hope to see you whenever your travels bring you back through the area!

Thank you Kathryn, We appreciate your feedback and business. Hopefully, we will get the opportunity to take care of you again soon. If there is anything you need before then, please do not hesitate to ask.

Thank you Nessa, We appreciate your business and feedback. Hopefully we will have the chance to take care of you again soon.

Susan, Thank you for bringing this to our attention, we certainly do not want this to happen in the future. The first time you hear noise, please contact the front desk so that we can help handle things. If you did this, then I apologize and we will be going over training regardless. I do hope that you choose to stay with us in the future and if I can do anything for you, please let me know.

Mike, Thank you for communicating this and for sharing your experience. You are correct that this is a maintenance issue and we will get these resolved immediately. Through communication I hope that we can earn your business in the future. If there is anything I can do for you, please let me know.

Thank you for your communication Abbas. We truly appreciate your feedback and will use this information to better serve our guest in the future. We hope hat you choose to give us another chance in the future.

Maria, thank you for sharing your experience with us. We would love to hear any additional feedback on areas we can improve. Our goal is to make every stay an enjoyable one. Whether it is for 1 day or many, we hope to see you again.

Thank you for taking the time to share your experience John. Your business and feedback are very much appreciated, we hope to see you again soon.

Thank you John! We appreciate your business and feedback. We hope to see you again when you are in the area.

Micheal, Thank you for your feedback and communication. I am very sorry to hear about the wall paper and television, that is certainly below our standards and we will fix those right away. If you need a shuttle in the future we only ask 48 hours notice to try and accommodate the request. Thank you again for you communication.

George, Thank you for your communication, we are very concerned to hear about this situation. This will be investigated and resolved quickly to prevent this from happening in the future. We do hope to see you again in the future so that we can make this experience up to you.

Sherri, thank you for sharing your experience and for bringing this to our attention. We will get with housekeeping on procedures to make sure this does not occur in the future. Thank you again for your communication.

Thank you Shelley, Sharing your experience with everyone is very much appreciated. We hope that you choose to stay with us again soon.

Thank you for your communication. We are very sorry for this experience and it certainly is not what we strive to provide. We hope that you give us another chance in the future and see what we truly stand for. If you should choose to do so, please let us know how we can help you.

Thank you David! We appreciate your feedback and hope to see you again soon.

Thank you Nancy! We appreciate your feedback and hope to see you again soon.

Thank you Abdullah! Your business is very important to us and we appreciate you sharing your experience. We hope to see you again soon.

Thank you Cindy, We appreciate your business and hope that you choose to see us again soon.

Thank you Howard! Your business is much appreciated and we hope to see you again soon.

Thank you Joseph! We appreciate your business and feedback.

Thank you Jennifer, We hope to have the chance to take care of you again soon.

Thank you William, We hope to see you again soon and if there is anything you need before then, please do not hesitate to ask.

Thank you Lana, We appreciate your feedback and hope to see you again soon.

Thomas, Thank you for sharing your experience and for choosing to stay with us. We hope that you will choose to do so again in the future.

Connie, Thank you for taking the time to share your experience, we appreciate your feedback and business.

Thank you Stephanie! We value your feedback and business.