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모텔 6 애머릴로, 텍사스 여행 후기

2 out of 5
모텔 6 애머릴로, 텍사스
8601 Canyon Dr, Amarillo, TX

이용 후기

6.0
평점 10 - 훌륭해요. 404개 이용 후기 중 67개" "
평점 8 - 좋아요. 404개 이용 후기 중 93개" "
평점 6 - 괜찮아요. 404개 이용 후기 중 93개" "
평점 4 - 별로예요. 404개 이용 후기 중 58개" "
평점 2 - 너무 별로예요. 404개 이용 후기 중 93개" "

6.2/10

청결 상태

7.0/10

직원 및 서비스

5.6/10

편의 시설/서비스

5.6/10

숙박 시설 상태 및 시설

5.8/10

친환경

이용 후기

4/10 - 별로예요

Isaac

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The bathroom and bed had hair and toenails on tub. Made me wait 1hr after my check in cause room wasn’t ready.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 26일
Hi Isaac,We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Lilith#Team6

8/10 - 좋아요

David 님, McAllen

좋아요: 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 21일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 - 괜찮아요

Lisa

2024년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 7일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

6/10 - 괜찮아요

Roy

출장 여행
좋아요: 편의 시설/서비스
별로예요: 청결 상태, 직원 및 서비스
Inoperable toilet and absent ataff
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 28일
Hi Roy, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 - 훌륭해요

Osmani

2024년 1월에 1박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 객실의 편안함
Little stuff could improve the experience
No conforter. The tv was lagging every 2 minutes.
2023년 12월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 2일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 - 훌륭해요

Brenda

2023년 11월에 1박 숙박함

2/10 - 너무 별로예요

Shanda

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Run...
Our sray was horrible, no tv, beds are uncomfortable, bathrooms were gross. Old soap in shower and hair.
2023년 11월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hi Shanda,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

8/10 - 좋아요

Schlandria

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 3박 숙박함

6/10 - 괜찮아요

Jean

출장 여행
좋아요: 청결 상태, 직원 및 서비스
Friendly helpful staff
2023년 10월에 1박 숙박함

8/10 - 좋아요

Mireille

좋아요: 청결 상태, 편의 시설/서비스
Good for the rate. However there were no hair dryer, nor Kleenex and the bath didn’t hold the water. The mattress was as hard as plywood.
2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Julio

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Judith

별로예요: 청결 상태, 숙박 시설 상태 및 시설
After driving 13 hours we had a great deal of trouble finding the motel. It was dark and there were NO outside lights. ( what happened to "we'll leave the light on"? After we finally found it the room was not really acceptable. Unclean. We took another room only to find tv didn't work and the phone was missing. It was just as nasty as the other room so we opted for the first room and I wiped it down best I could. There were also many bugs in the bathroom after dark. Definitely the worst experience I have ever had at a motel 6!
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 9일
Hi Judith,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 - 별로예요

McCrae

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 2박 숙박함

4/10 - 별로예요

Alanna

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Not impressed
Pillows were ripped and shaped like a basketball. Floors were dirty. Roach bugs were on the floor.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 29일
Hi Alanna,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

6/10 - 괜찮아요

Sean

출장 여행
좋아요: 객실의 편안함
No pillowcases on pillows.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 18일
Hi Sean,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

2/10 - 너무 별로예요

Roy

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
When checked in was asked to scan my credit card even though I paid through expida was charged a second time and the room has roaches and is dirty this is the worst visit to this motel I will not be coming back.
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 18일
Hi Roy,Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us.Lilith#Team6

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice and quiet
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 6일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

4/10 - 별로예요

Monica

가족 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Roach infested! So many little roaches everywhere including inside microwave. Hair was scattered all throughout the bathtub and didn’t look clean whatsoever
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Monica,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

4/10 - 별로예요

Patrick

별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Carla

좋아요: 직원 및 서비스
Staff was nice. Put me in a new room when my toilet broke. Hotel room was clean and comfortable. Place needs a lot of upgrades, but it is close to Starbucks and a truckstop if you need stuff. Pool was inoperable.
2023년 7월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 26일
Hi Carla, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

2/10 - 너무 별로예요

margaret

별로예요: 청결 상태, 직원 및 서비스
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Soledad

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Diana

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Room was not cleaned. Only linen on bed was dirty fitted sheet. We did not stay. Night staff clerk was very attentive and offered immediate refund.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 18일
Hi Diana,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 - 너무 별로예요

Roy

2023년 7월에 1박 숙박함

6/10 - 괜찮아요

Amber

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Beds are hard but for the price and that they allow pets it was okay
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 18일
Hi Amber,Thank you for sharing your review. We are glad you enjoyed your stay! As a pet-friendly brand, our pet policy specifically states service animals and all well-behaved pets always stay free and are welcomed every visit.We hope to see you soon, Safe Travels!Lilith#Team6

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Clean, comfortable, good value for money. Just what was expected from Motel 6
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 11일
Hi Michael, We are glad you had a great experience and appreciate your feedback! Maz K. #Team6

6/10 - 괜찮아요

Jonathan

가족 여행
별로예요: 직원 및 서비스
2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Theresa

2023년 6월에 1박 숙박함

4/10 - 별로예요

Angela

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Absolutely HORRIBLE
I booked this online. Called to make sure was all set. I was told yes. Got here and check in person was swearing over booked. Complaining no one does their jobs. He gave us a dirty uncleared room. Air conditioning did not work. People outside with loud cars and music. Others walking the hall yelling and banging around.
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 11일
Hi Angela, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings. Maz K. #Team6

10/10 - 훌륭해요

Jennifer

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a great stay
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 5일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

roberto

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
2023년 5월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 5일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Lori

2023년 6월에 1박 숙박함

2/10 - 너무 별로예요

Micheal

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
The worst I’ve been to!
Terrible place. I paid for a deluxe room & when I arrived none were available so got downgraded to lowest room no refund on price. No refrigerator or microwave in room. Staff very rude! I would never stay there again & would not recommend to anyone!
2023년 6월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 27일
Hi Michael,Thank you for sharing your review. We would like to apologize for the inconvenience that may have occurred during your recent stay with regard to your reservations issues. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Carmen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 2박 숙박함

8/10 - 좋아요

Don

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Lean and convenient place to stay.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 6일
Hi Don,Thank you for positively rating your stay!!Lilith#Team6

8/10 - 좋아요

Paul

2023년 5월에 1박 숙박함

6/10 - 괜찮아요

Brian

좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
The website listed property having a gym and pool. Purposely drove about 8 miles round trip from highway 40 because of the gym availability listed online and there is no gym at that location. There is a pool, however it is drained and in disrepair. The room floor felt dirty, some light fixtures did not work properly and the toilet is seemingly a child type toilet. The bowl is unusually shallow and the seat/height of bowl close to the floor? Felt like a child training toilet, odd. The towel holder over the vanity was loose and crooked on the wall and the entry door is cut too short and allows 2” of light and noise from the hall to filter into the room.
2023년 5월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 31일
Hi Brian, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

2/10 - 너무 별로예요

Tommy

2023년 5월에 1박 숙박함

8/10 - 좋아요

Dawn

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
An elevator would have been nice
2023년 5월에 3박 숙박함
답변 제공: Nancy Y. 님, 2023년 5월 23일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

2/10 - 너무 별로예요

Nicole

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
The pool wasn’t even open like the website said. Half the doors were open. Shower had no water pressure. Tub and stains and dents.
2023년 5월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 5월 15일
Hi Nicole,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 - 별로예요

Amber

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Ok stay
I am a smoker so it is nice to be able to get a smoking room. However, just because people smoke does not mean they want to use a bathroom with burn marks all over the toilet. The pillows were old and squished together into a square so they had some fluff. The walls are very thin and someone had a dog that whined all night long. The outside looks like they were remodeling there is scaffolding that has been there for about a year now but no remodeling is happening. The indoor pool was not open either they said the city would not let them open it.
2023년 4월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 24일
Hi Amber,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6

6/10 - 괜찮아요

John

단체 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Guy at front desk was super cool, friendly and helpful. The room had no hairdryer or shampoo
2023년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 4월 24일
Hi John,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 - 훌륭해요

Tonya

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice room
2023년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 3월 17일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 - 괜찮아요

Mary

반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스
There were roaches... enough said
2023년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 3월 2일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 - 좋아요

Curt

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The staff was very helpful and prompt to help. The surrounding area was industrial/barren. Not much around and not pleasant.
2023년 2월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 3월 2일
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

8/10 - 좋아요

Jason 님, Belmont

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 1월에 1박 숙박함

6/10 - 괜찮아요

Dianne

2023년 1월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 3월 2일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 - 너무 별로예요

Blake

연인과의 여행, 반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
I wouldn't stay here again. The floors of the room weren't swept, the sink wasn't clean and had hair in it and the trash wasn't emptied. The comforter had burn holes in it and the room was freezing when we arrived. There was no coffee maker in the room ane there wasn't coffee in the lobby. It was also advertised that there was a gym but there is no gym at this location. Very disappointed.
2022년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 1월 21일
Hi Blake,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

4/10 - 별로예요

Aaron

별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loud- almost every night could hear music and voices through the walls, one night heard someone urinating into a toilet through the walls while in bed. Every morning starting around 6am doors slamming constantly and voices and noise from the hall goes right through the door, including a random dog bark. Cleanliness was not good either, saw lot's of random hair from previous guests on the floor making it obvious they haven't swept properly in a long time... Then there was the cockroach I found running across the floor.... Wouldn't recommend it unless these things don't bother you.....
2022년 11월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2023년 1월 21일
Hi Aaron,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Lilith#Team6