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모텔 6 애머릴로, 텍사스 - 웨스트 여행 후기

2 out of 5
모텔 6 애머릴로, 텍사스 - 웨스트
2032 Paramount Blvd, Amarillo, TX

이용 후기

7.2

좋아요

평점 10 - 훌륭해요. 469개 이용 후기 중 137개" "
평점 8 - 좋아요. 469개 이용 후기 중 144개" "
평점 6 - 괜찮아요. 469개 이용 후기 중 73개" "
평점 4 - 별로예요. 469개 이용 후기 중 53개" "
평점 2 - 너무 별로예요. 469개 이용 후기 중 62개" "

7.2/10

청결 상태

8.0/10

직원 및 서비스

6.6/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

6.6/10

친환경

이용 후기

8/10 - 좋아요

Eddie

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I have been in worst but for the most part wouldn't mind staying there again second time same room
2024년 4월에 7박 숙박함

8/10 - 좋아요

Juan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

10/10 - 훌륭해요

Kaci

아이를 동반한 가족 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful!
2024년 3월에 7박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 17일
Hi Kaci, Thank you for the 5-star rating!Natalie #Team6

6/10 - 괜찮아요

Harvind

연인과의 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 4월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 18일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 - 훌륭해요

Amanda

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
The room is not very clean and the pillowcases definitely did not get changed which grossed me out immediately, but we are happy to have a bed to sleep on for a few hours.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 17일
Hi Amanda, Although we appreciate the wonderful rating we do apologize that your stay wasn't as comfortable as anticipated. Providing a top-notch guest experience is always our goal, and we’re committed to improving.We hope to see you back soon!Natalie #Team6

2/10 - 너무 별로예요

KEVIN

별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is fairly standard M6. Except my room had a battery powered smoke detector that started chirping at 4am. And just five days after DST began... I changed my batteries. The person at the checkout just said " Oh, I will let them know"... Nice way to treat your guests. And, why does a property of this size have battery powered smoke detectors in the first place?
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 8일
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 - 너무 별로예요

Mario

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very dusty. Rooms not clean
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 8일
Hi Mario,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 8일
Hi William,Thank you for the excellent rating!! Maz K.#Team6

4/10 - 별로예요

Jackie

반려동물 동반 여행
People running around at all hours and the office calling 12 midnight waking me up
2024년 3월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 2일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 - 훌륭해요

Kaci

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 8박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 4일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

2/10 - 너무 별로예요

Rachel

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I literally found blood stains on the chair in my room, and was refused a room change for the price I had already paid. The location is convenient, but I wholeheartedly do not recommend staying here. It was very unsafe. I caught someone trying to break into my car in the middle of the night.
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 2일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi William,Thank you for the perfect rating!Lilith#Team6

2/10 - 너무 별로예요

Kelly

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Nancy Y. 님, 2024년 4월 4일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi William,Thank you for the perfect rating!Lilith#Team6

2/10 - 너무 별로예요

Sandro

2024년 3월에 1박 숙박함

10/10 - 훌륭해요

Kaci

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The woman at the front desk is absolutely WONDERFUL!! Her name is Kerri and she’s the kindest most friendly person I’ve ever dealt with during a hotel check in process!! Her customer service is above and beyond.
2024년 3월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 25일
Hi Kaci,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 - 훌륭해요

Kaci

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Great
답변 제공: Brand Experience Team 님, 2024년 3월 19일
Hi Kaci, Thank you for the 5-star rating!Natalie #Team6

8/10 - 좋아요

Carrie

좋아요: 청결 상태, 직원 및 서비스
The property is no frills, fine for what you pay.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 19일
Hi Carrie, Thanks for your review, we really appreciate the support.Natalie #Team6

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The desk clerk was very nice and very helpful.
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 11일
Hi WilliamThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Quite
2024년 3월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 3월 11일
Hi William,Thank you for the perfect rating!Lilith#Team6

8/10 - 좋아요

Andrea

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
It’s a Motel 6…so it’s not a 5 star place but it is pretty clean and I was very impressed that the house keeper took the time to clean our room and give new linens etc on our second day. The staff was friendly when checking us in the night we came in. I just couldn’t sleep much because it was super bright outside and the curtain didn’t really block much of the light. Our dogs traveled with us this time so it worked perfectly for the 4 of us in this situation. If I were traveling with my dogs I would stay again. You are almost directly across from the fire station (didn’t bother us)…just made us feel safer and there are plenty of places to grab food and gas around it. The only complaints…..the TV was fuzzy and the blankets aren’t very thick!
2024년 2월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 3월 5일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 - 좋아요

Nicholas

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good conversation and keep clean room good
2024년 2월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 2월 26일
Hey Nicholas, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

2/10 - 너무 별로예요

Vanessa

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Manager was rude unprofessional anld did not respect our privacy!
2024년 2월에 1박 숙박함

10/10 - 훌륭해요

Abbrieanna

2024년 1월에 1박 숙박함

10/10 - 훌륭해요

Jacob

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good for a one night stay. Very clean compared to some other motels.
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 1월 8일
Hi Jacob,Thank you for the perfect rating!Lilith#Team6

8/10 - 좋아요

Sharon

좋아요: 청결 상태, 직원 및 서비스
The room was very clean, Housekeeping stopped by to check to see if I needed anything, However, there are a few maintenance issues that need to be taken care, including repairing the Flooring and the headboard of the bed. Also some improved pillows would be nice. As a budget motel this place is actually a place that is clean and the staff are friendly and caring.
2023년 12월에 2박 숙박함
답변 제공: Nancy Y. 님, 2024년 1월 2일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 - 훌륭해요

Isai

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very friendly and informative staff member,highly appreciate and recommend
2023년 12월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 26일
Hi Isai,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 - 훌륭해요

Jacob

2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Lacey

2023년 11월에 1박 숙박함

8/10 - 좋아요

Lacey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cute
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 20일
Hi Lacey,Thank you for positively rating your stay!Lilith#Team6

4/10 - 별로예요

Anthony

출장 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Outdated and dirty
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 13일
Hi Anthony,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

2/10 - 너무 별로예요

Justin Lane

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was horrible, me and my girlfriend woke up covered in bed bugs
2023년 11월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 13일
Hi Justin Lane,We take bed bugs reports very seriously and sincerely apologize for your experience. Please know that we are on high alert regarding all reports of pest and are mindful to monitor our rooms in order to address and treat for any issues if we discover them. Thank you again for bringing this matter to our attention and we appreciate your patronage. We would like to discuss your experience and ask that you use the Contact Us feature on our website to connect with us.Maz K.#Team6

10/10 - 훌륭해요

Josiah

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Traci

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Amazing
2023년 10월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hi Traci,Thank you for the perfect rating!!Lilith#Team6

10/10 - 훌륭해요

Dennis 님, Katy

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Desk rep, Kerri, was just super - very friendly, very helpful, great job!
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 25일
Hi Dennis,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

10/10 - 훌륭해요

Deborah 님, Spanish Fork

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good choice for the money. Room was clean and quiet.
2023년 9월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 10월 17일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 - 좋아요

Salvador

2023년 10월에 1박 숙박함

2/10 - 너무 별로예요

Catherine

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Alyssa

2023년 10월에 1박 숙박함

10/10 - 훌륭해요

Dawn

반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스
The lady that checked me in was very nice and helpful! The bedspread had burn marks in it and the tub had some nasty brown spots! Could also use some UBS outlets! Other then that room was clean!
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 28일
Hi Dawn, Thank you for taking time to share your review with us. We love hearing from our guests and are happy you enjoyed your stay. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 - 훌륭해요

Pedro

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Muy agradable lugar
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 28일
Hola Pedro,¡Nos alegra que haya tenido una gran experiencia y apreciamos sus comentarios! Esperamos poder brindarle todas sus futuras necesidades de alojamiento.Lilith#Equipo6

2/10 - 너무 별로예요

Scott

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We needed this room for 1 night. Our water was out at home & mainly wanted to take showers. The room was horrible. We got a smoking room and cigarette burns in the sheets and floors, around tub, a couple of bugs crawling on floor, window curtain would not close all the way, tub had grime around outside that could have been cleaned if the maid did her job. Our pillows looked like someone had slept on them, the tables were not wiped, the tv reception only had a few clear channels, the rest were snowy, there was food particles in the microwave and lots of shady characters milling around outside.. Needless to say, we left before midnight and came home. We had planned to stay the night but it was too disgusting to stay. Wild horses couldn't make me sleep in that bed.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Scott,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

6/10 - 괜찮아요

Tonda

2023년 8월에 1박 숙박함

4/10 - 별로예요

Francisco

반려동물 동반 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
The property is run down and in a neighborhood that has seen better days. My room overlooked the alley and an abandoned building. It was pretty awful.
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 15일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 - 좋아요

Dennis

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was excellent, location was great, facility was showing its age.
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 15일
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 - 훌륭해요

Brianna

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Sharon

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff is very professional.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Sharon,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 - 별로예요

Cynthia 님, Fort Worth

단체 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
First, we went to Motel 6 because they had a swimming pool. But upon arrival, there were two signs, one that said closed for maintenance and the other that said closed for the season. For that reason, we will not be going back to that Motel 6 on our next visit to Amarillo. Secondly, there was molded food in the refrigerator and some unknown substance in the freezer. Gross!
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Cynthia,Thanks for your feedback! Providing a top-notch guest experience is always our goal, and we’re committed to improving. We hope to see you back soon!Lilith#Team6

8/10 - 좋아요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Would not have stayed if I knew the swimming pool was down for maintenance Had stayed before and was looking forward to a cool dip in the pool.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 31일
Hi Michael, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

4/10 - 별로예요

실제 이용하신 고객

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 1박 숙박함