리셉션

수퍼 8 바이 윈덤 애머릴로/센트럴 텍사스 여행 후기

2 out of 5
수퍼 8 바이 윈덤 애머릴로/센트럴 텍사스
2909 I-40 East, I-40 at Exit 72A, Amarillo, TX

이용 후기

7.0

좋아요

평점 10 - 훌륭해요. 520개 이용 후기 중 109개" "
평점 8 - 좋아요. 520개 이용 후기 중 171개" "
평점 6 - 괜찮아요. 520개 이용 후기 중 125개" "
평점 4 - 별로예요. 520개 이용 후기 중 70개" "
평점 2 - 너무 별로예요. 520개 이용 후기 중 45개" "

7.2/10

청결 상태

7.8/10

직원 및 서비스

6.4/10

편의 시설/서비스

6.4/10

숙박 시설 상태 및 시설

6.8/10

친환경

이용 후기

4/10 - 별로예요

Alexandra

연인과의 여행, 아이를 동반한 가족 여행, 반려동물 동반 여행
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Wasn't really impressed had to pay to have my service animal in the room with us ac wouldn't stay on blankets were uncomfortable and the beds were surely not a queens size as both me and my boyfriend couldn't fit on one bed
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 28일
Hello Alexandra,We apologize for any inconvenience you experienced during your stay. We encourage guests to review our pet policy before booking. Please note that our room sizes are standard, and we recommend booking a larger room for more space. We appreciate your feedback and hope to welcome you back in the future.

8/10 - 좋아요

Maria

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Not enough parking.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 18일
Hello Maria, We appreciate your feedback and apologize for any inconvenience caused. For future visits, we recommend contacting our front desk to inquire about alternative parking options available. Thank you for sharing your experience with us.

10/10 - 훌륭해요

Luis

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Cheap and clean.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 14일
Hello Luis,We appreciate your feedback and are pleased to hear you found our hotel to be both affordable and well-maintained. Should you have any other comments or suggestions, please do not hesitate to reach out to us directly. Thank you for choosing to stay with us.

8/10 - 좋아요

Lynn

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 9일
Hello Lynn,We appreciate your recent stay at our hotel. If you have any concerns or suggestions about your experience, please reach out to us directly so we can address them appropriately. We value your feedback and hope to have the opportunity to welcome you back in the future.

8/10 - 좋아요

carol

2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 8일
Hello carol, We appreciate your recent stay at our hotel. If you have any specific feedback, we encourage you to kindly reach out to us directly. We value your experience and look forward to welcoming you back in the future.

4/10 - 별로예요

Cindy

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The exterior and interior need updating. The cleaning in the restroom was half way done. The pictures were deceiving. Luckily, I just needed to sleep and go. I do not recommend for long stays unless you’re on a tight budget.
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 22일
Hello Cindy, Thank you for your recent stay at our hotel. We appreciate your feedback regarding the exterior and interior, as well as the cleanliness of the restroom. We understand your concerns and will pass them along to our team for future improvements. While we aim to provide accurate pictures, we apologize if they didn't meet your expectations. We appreciate your recommendation for shorter stays and hope to have another opportunity to host you in the future.

2/10 - 너무 별로예요

Victor

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Demasiado sucia, tanto baño como regadera y inadecuada por falta de mantenimiento
2023년 12월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 24일
Hello Victor,Thank you for your feedback. We apologize for any cleanliness issues you experienced in the bathroom and shower during your stay. Our team takes pride in providing a clean and well-maintained environment for our guests, and we apologize if we fell short of your expectations in this regard. We value your feedback and will address the matter with our housekeeping team to ensure that this does not happen in the future.

2/10 - 너무 별로예요

Micah

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Other than 1970s look, street people all around the building constantly. Garbage in the parking lot. The staff of Super 8, one person decided not to serve breakfast becuse, "her words" not many people stayed the night before. Absolutely wouldn't recommend or stay there again!
2023년 12월에 3박 숙박함
답변 제공: Manager 님, 2023년 12월 11일
Hello Micah, We appreciate your feedback regarding your recent stay at our hotel. We apologize if the appearance of our establishment did not meet your expectations. However, we cannot control the presence of individuals outside of our property. Additionally, our breakfast service is based on the number of guests staying each night. We understand your decision not to stay with us again and will take your comments into consideration for future improvements.

8/10 - 좋아요

Sarah

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 편의 시설/서비스
It was okay in a pinch.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello Sarah,Thank you for your feedback. We appreciate you choosing our hotel for your stay. If there is anything specific you would like to share regarding your experience, please feel free to reach out to our management team. We strive to continuously improve our services and appreciate your input.

8/10 - 좋아요

THOMAS

좋아요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Good value rooms, in a quiet neighborhood . A variety of local restaurants to choose from. Helpful staff.
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 2일
Hello THOMAS,We appreciate your positive feedback regarding our affordable rooms and the quiet neighborhood. It's great to hear that you enjoyed the variety of nearby restaurants. Our staff takes pride in providing helpful service to our guests. Thank you for taking the time to share your experience with us.

2/10 - 너무 별로예요

Victoria

좋아요: 직원 및 서비스
별로예요: 청결 상태
The bad thing about the hotel the smell was awful walking in the room was horrible it smells like the carpets we're wet underneath
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Victoria, We apologize for any inconvenience caused during your stay. Our team is dedicated to maintaining a clean and pleasant environment for our guests. We appreciate your feedback and will use it to address any issues. Thank you for bringing this to our attention.

8/10 - 좋아요

Steven 님, Dearborn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Breakfast was a bit thin Otherwise the place was good
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 21일
Hello Steven,Thank you for your feedback regarding the breakfast during your stay. We appreciate your kind words about the overall experience at our hotel. We value your input and will take it into consideration to improve our breakfast offerings. We hope to welcome you back in the future for an even better experience.

10/10 - 훌륭해요

Patricia

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 14일
Hello Patricia,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

10/10 - 훌륭해요

Kevin

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Check in was good. The rooms were warm and clean. Would use again.
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 31일
Hello Kevin,Thank you for choosing our hotel for your stay! We're thrilled to hear that you had a smooth check-in experience and found our rooms warm and clean. We appreciate your kind feedback and would be delighted to welcome you back in the future.

8/10 - 좋아요

Charly

2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 17일
Hello Charly,Thank you for your 8 out of 5 rating! We are thrilled to have exceeded your expectations and look forward to welcoming you back soon.

10/10 - 훌륭해요

Gail

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Awesome
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 7일
Hi Gail,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

6/10 - 괜찮아요

Diana

반려동물 동반 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Room decor was great, all the extra touches made me grin. The Air conditioner was noisy and smelled nasty. The bed was very uncomfortable - the picture in the ad online ad consequently is false advertising!
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 6일
Hello Diana, Thank you for your review, your feedback, and your comments regarding your stay. We want our guests to enjoy their stay and find our AC and heat amenities to be clean and in perfect working condition. Our ultimate goal is for our guests to be comfortable both in the summertime, and in the winter. Our maintenance staff has a regular schedule dedicated to checking the working order of appliances, the state of the furniture in the rooms, and bathroom fixtures. I am sorry that we failed to do this during your most recent stay. I am especially upset to hear that the situation was not addressed right away.

6/10 - 괜찮아요

Karen

가족 여행
좋아요: 직원 및 서비스
별로예요: 편의 시설/서비스
Towels were dry and scratchy, no amenities were offered other than soap.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 26일
Hello Karen, Thank you for your assessment of our hotel, amenities and hospitality. We are always working on improving our housekeeping standards. I assure you the linens and towels are thoroughly washed and treated with proper hygiene products after each guest has departed the property. Our goal is to provide fresh, clean and high-quality towels and linens for all guests. Im sorry if we missed the mark during your stay. Thank you again for your feedback!

10/10 - 훌륭해요

Ann

가족 여행
Young lady who helped me at front desk on friday nd Saturday evening friendly and was quick
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 20일
Hello Ann,Guest satisfaction is our number one objective so we really appreciate the input regarding our front desk. We strive to do our very best with accommodating each and every one of our guests. We hope to see you again soon and to impress you with our continued improvements.

8/10 - 좋아요

Lisa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great stay
Room was nice, great price, bed was comfy. Only reason didn’t get 5 stars all the way around was because when I tried to take a shower I couldn’t get the water adjusted. Either extremely hot or Luke warm. So took a bath. The check in was easy, staff friendly. I would definitely stay there again.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 16일
Hi Lisa,Your review is greatly appreciated, and we are happy to have met some of your needs with our friendly atmosphere and accommodations. I would like to apologize for not exceeding your expectations with the condition of the shower knob can't be adjusted for its pressure, your satisfaction is important to us as we are continuously striving to provide a better experience and impression of our facilities. I hope that you will stay with us again if your travels bring you back this way.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Dirty and poorly kept
The property is run down, littered with trash all over the property, and the rooms aren’t cleaned well. My room had layers of dust piled on fixtures. The TV had a child lock on it so hardly any channels worked. The bed was like sleeping on old springs on concrete. The breakfast in the morning was non existent, though they advertise a breakfast. I will never stay at this hotel again and encourage anyone looking at it to stay elsewhere.
2023년 8월에 1박 숙박함
답변 제공: Manager 님, 2023년 8월 14일
Hello , Through feedback like yours, we are able to address our weaknesses and improve upon them and we thank you for taking the time to write. It is disheartening to learn that you did not enjoy your stay and that the room was not properly and thoroughly cleaned and maintained according to the high standards of our housekeeping and maintenance staff. Again, thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience. We hope that you will change your mind about giving us a second chance and that you will someday return to be impressed by the changes we've made.

10/10 - 훌륭해요

Fred

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very nice room. I stayed here last week as well. The facility is clean and neat. The staff is very nice.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 25일
Hi Fred,Thank you so much for your compliments on our friendly services. It is extremely rewarding to hear from you on this matter and we appreciate that you have acknowledged our efforts to provide a clean, comfortable, and hospitable experience. We are overjoyed to hear that you had a great time with us, and we thank you for sharing your experience!

10/10 - 훌륭해요

Fred

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
This property is fine. The one next door is a little questionable.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 18일
Hi Fred,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.

4/10 - 별로예요

Joseph

별로예요: 청결 상태, 숙박 시설 상태 및 시설
The Exterior and parking lot are filthy. In the room the Metal furniture is battered. And the breakfast offered is absolute crap. The Hand written out of order signs should have been a warning
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 11일
Hello Joseph, Thank you for taking the time to write this review and share your experience. We want you to know that your feedback and description of your experience at our hotel are of the utmost importance to us. We appreciate the time you took to share your concerns, and we hope you will give us the opportunity to serve you in the future better.

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nicely updated with new comforters and carpet. Safe feeling. Nice staff.
2023년 7월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 11일
Hi Nancy,Thank you for your review! I’m glad you find our cleanliness and modern accommodation pleasing. We appreciate your patronage and are delighted to be your hotel of choice.

8/10 - 좋아요

Laurie 님, HAMPSHIRE

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 22일
Hello Laurie,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.

8/10 - 좋아요

Sara

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 7월 11일
Hello Sara,Thank you for being a guest with us and for taking the time to share your rating. We hope to earn your business again when you return to the area.

6/10 - 괜찮아요

Nancy

연인과의 여행
별로예요: 숙박 시설 상태 및 시설
You get what you pay for. Difficult to access. Creepy area
2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 6월 15일
Hello Nancy, I am very sorry to learn that you found our location to be inconvenient and our service to be lacking. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

10/10 - 훌륭해요

Yvonne

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 5월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 27일
Hello Yvonne,We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

4/10 - 별로예요

Brent

가족 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Weird
Staff was nice but that was about it. Our room smelled like pizza (or more specifically Parmesan) and it never went away. There was a spring from the mattress that poked me in the ribs while I was sleeping. There was a thermostat on the wall that didn’t control anything? We had to use the controls on the unit itself which isn’t THAT big of a deal but what was the thermostat for? It just kept saying the battery needed to be replaced? Also the parking lot was a little sketchy as the place next door was all bordered up.
2023년 4월에 1박 숙박함
답변 제공: Manager 님, 2023년 5월 5일
Hi Brent,Thanks for taking the time to write in and express your thoughts and honest feedback. We are extremely sorry that your room had some cleanliness issues. We have shared them with our Director of Housekeeping and staff, and we have taken action to ensure we do not repeat these issues in the future. We do our best to maintain high standards and continually strive to improve our service. Comments like yours help us in this process, so we appreciate all your feedback. Thank you again for your patience, and we hope to have the opportunity to provide you with an even better stay on your next visit.

10/10 - 훌륭해요

Javier

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 2박 숙박함
답변 제공: Manager 님, 2023년 4월 21일
Hello Javier,We appreciate your time in sharing your feedback. We continuously strive to give our valued guests a wonderful experience and hope to provide you with that on your next stay.

2/10 - 너무 별로예요

Brooke

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 3월에 1박 숙박함
답변 제공: Manager 님, 2023년 3월 13일
Hello Brooke, We appreciate you taking the time to rate your experience. We would love to have the opportunity to provide you with an another stay. Please keep us in mind for a future stay.

10/10 - 훌륭해요

Lori

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, comfortable room.
답변 제공: Manager 님, 2022년 12월 30일
Hello Lori,Thank you for taking the time to share. We appreciate your feedback regarding our room. Every guest experience is extremely important to us. We value your feedback and thank you for your business.

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Amazing
Beautiful place to stay
2022년 11월에 1박 숙박함
답변 제공: Manager 님, 2022년 11월 29일
Hello David,Thank you for sharing your experience. We truly appreciate the insight regarding our hotel. We hope to see you again and that you will be truly impressed with our continued improvements.

8/10 - 좋아요

Mesa

단체 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 11월에 2박 숙박함
답변 제공: Manager 님, 2022년 11월 14일
Hello Mesa,Thank you for sharing your rating of our Hotel. The biggest compliment we can receive is to earn your business again so please consider us on your next trip.

10/10 - 훌륭해요

Byrl

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best Super 8
2022년 10월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 12일
Hello Byrl,We appreciate your feedback. Thank you for staying with us. Please let us know if you find yourself back in the area. We would love to have a chance to serve you again.

2/10 - 너무 별로예요

Linda

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 9월에 5박 숙박함
답변 제공: Manager 님, 2022년 9월 27일
Hello Linda, We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

10/10 - 훌륭해요

guy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 11월 20일
Hello guy,Thank you so much for the incredible rating. We look forward to your next visit.

2/10 - 너무 별로예요

Kathleen

별로예요: 청결 상태
Sent to corporate office
The room itself was good. But immediately when we got in the room there was a huge cockroach. We thought ok that can happen, but then in the morning there was more. I told the lady at the front desk. I was nice and said, you might want to humigate the room. No apology or nothing!! Just ok, and kept talking on her cell phone. I thonk that is what made me the angry. Up until that poin i was understanding. But after that is when i decided to put this review up
2022년 8월에 1박 숙박함
답변 제공: Manager 님, 2022년 10월 12일
Hello Kathleen, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

10/10 - 훌륭해요

curtis

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amarillo
Nice clean
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 24일
Hello curtis, Guest satisfaction is top priority at our hotel; for that reason we truly appreciate your comments regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

10/10 - 훌륭해요

Roberto

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Staff was amazing rooms were clean ice machines worked. Breakfast was okay. Waffles and cereals, coffee could have been a little bit better. Overall great experience
2022년 7월에 2박 숙박함
답변 제공: Manager 님, 2022년 7월 14일
Hello Roberto, It is truly our goal to impress each guest with our service and hospitality. We want to thank you for the remarks pertaining to our staff as well as our breakfast. It is our ever present goal to provide each guest with the highest level of service; so thank you for your business and for sharing.

10/10 - 훌륭해요

Princess

단체 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was amazing and great
2022년 7월에 1박 숙박함
답변 제공: Manager 님, 2022년 7월 7일
Hello Princess, Thank you very much for this feedback. It means a lot to us and gives us motivation to uphold our quality services. It would be a pleasure to host you again.

8/10 - 좋아요

Miguel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Bueno
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 22일
Hello Miguel, We are continuously improving upon our services and accommodations and want to thank you very much for your comments about our hotel. Please do come see us again.

4/10 - 별로예요

Joseph

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Don’t stay here!
Just dirty as all get out.. smells like bad mold on sheets.. beds was super uncomfortable.. breakfast was awful only had few things to choose from.. the apple juice tasted horrible.
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 13일
Hello Joseph, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.,

6/10 - 괜찮아요

David 님, Perth

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Bed was comfortable. Staff friendly . The bathroom fan sounded like it was falling apart, the TV remote needed new batteries and some of the light bulbs were blown out.
2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 6월 10일
Hello David, Your feedback will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional guest experience. Thank you for sharing with us about our staff and your insights regarding our bed. We hope to see you again to provide you with an exceptional level of service and hospitality.

8/10 - 좋아요

Joe

2022년 6월에 1박 숙박함
답변 제공: Manager 님, 2022년 9월 4일
Hello Joe,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.,

6/10 - 괜찮아요

Diana

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff was friendly. Our room was disappointing. The furniture was mismatched and the bathroom needed to be upgraded. There was a round toilet seat on an oblong toilet. Also the controls for the shower did not work properly.
2022년 5월에 2박 숙박함
답변 제공: Manager 님, 2022년 6월 10일
Hello Diana, Thank you for sharing your experience. We truly appreciate the insight regarding our staff and furniture. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

10/10 - 훌륭해요

Carlos

좋아요: 직원 및 서비스
2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 5월 16일
Hello Carlos, It was our privilege to earn your business and we hope to host you again on your next trip.,

4/10 - 별로예요

Imelda

아이를 동반한 가족 여행
좋아요: 직원 및 서비스
My car was broken into at 4am. I was robbed of some personal items. Very frustrating!
2022년 5월에 1박 숙박함
답변 제공: Manager 님, 2022년 5월 13일
Hello Imelda,I find it very disturbing to learn that you were subject to such an encounter in our hotel and I want you to know that we take guest security issues very seriously. You can absolutely rest assured that your voice is important to us and that our staff and management are truly sincere in our promise to improve upon the security measures taken to ensure the safety of guest property. We hope you'll return someday to see how we're improving.

10/10 - 훌륭해요

Duane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice place
Good
2022년 4월에 1박 숙박함
답변 제공: Manager 님, 2022년 4월 18일
Hello Duane, We appreciate the time you have taken to bring to our attention your feedback with regards to our hotel. We appreciate you for sharing your feedback as we continue to improve conveniences of our hotel for all of our guests.