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모텔 6 애머스트, 오하이오 - 클리블랜드 웨스트 - 로레인 여행 후기

2 out of 5
모텔 6 애머스트, 오하이오 - 클리블랜드 웨스트 - 로레인
704 North Leavitt Road, Amherst, OH

이용 후기

6.0
평점 10 - 훌륭해요. 494개 이용 후기 중 77개" "
평점 8 - 좋아요. 494개 이용 후기 중 124개" "
평점 6 - 괜찮아요. 494개 이용 후기 중 98개" "
평점 4 - 별로예요. 494개 이용 후기 중 88개" "
평점 2 - 너무 별로예요. 494개 이용 후기 중 107개" "

6.6/10

청결 상태

7.0/10

직원 및 서비스

5.6/10

편의 시설/서비스

6.0/10

숙박 시설 상태 및 시설

6.0/10

친환경

이용 후기

10/10 - 훌륭해요

Thomas

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to gas station & food options.
2024년 4월에 3박 숙박함

6/10 - 괜찮아요

Peter

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 4월에 2박 숙박함

8/10 - 좋아요

Gwen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
value and easy access. We would definitely book here again. Thank you !
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 17일
Hi Gwen, Thank you for the excellent review! We hope to see you soon.Natalie #Team6

8/10 - 좋아요

Stephanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Friendly and clean.
2024년 4월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 17일
Hi Stephanie, We’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Natalie #Team6

10/10 - 훌륭해요

Bradley

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The price.
2024년 3월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2024년 4월 17일
Hi Bradley, Thank you for the perfect rating!Natalie #Team6

6/10 - 괜찮아요

Ronell

좋아요: 직원 및 서비스
별로예요: 청결 상태
2023년 12월에 1박 숙박함

2/10 - 너무 별로예요

Shane

출장 여행
별로예요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was filthy! Bathroom hadn’t been cleaned at all! Hairs all over bed
2023년 11월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 12월 5일
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

2/10 - 너무 별로예요

Diane

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함

10/10 - 훌륭해요

Vanessa

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
😁
2023년 9월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 11월 14일
Hi Vanessa,Thank you for the amazing rating!! Maz K.#Team6

10/10 - 훌륭해요

Scott Thomas 님, Burlington

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
they allowed me to practice the trombone thank yoy
2023년 10월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 30일
Hey Scott, thanks for taking time to share your review. We appreciate your support.Lilith#Team6

6/10 - 괜찮아요

Poetic

연인과의 여행, 가족 여행
좋아요: 숙박 시설 상태 및 시설
The room was tidy & clean. I did not like that weird corner seat that looked comfortable, but absolutely was not. It was a chilly night & it took forever for the room to warm up. The bed was a too firm mattress on top of a creaky platform that I thought for sure was going to collapse every time I moved. The comfort level is definitely lacking here,
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 25일
Hi Poetic, Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention. We hope for the opportunity to improve your experience with us. Please visit again. Maz K.#Team6

2/10 - 너무 별로예요

Jamiw

별로예요: 청결 상태, 편의 시설/서비스
This was a nightmare
2023년 10월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 10월 9일
Hi Jamiw,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

6/10 - 괜찮아요

Richard

2023년 9월에 2박 숙박함

8/10 - 좋아요

Bo

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함

4/10 - 별로예요

Jackson

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Front clerk John ended up charging me for a night, saying well you have to check in and you didn’t. I told him iam a travel nurse and work night shift. So I needed to make sure I’d have a room when I got off at 730am. He wasn’t concerned about my issue, nor did he try to help solve it. It’s pretty bad to have to work all night and get no consideration from him. Then he tells me Expedia is going to charge you anyway. Really because they never have before. Seems that he made sure he got his money though.
2023년 8월에 5박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 12일
Hi Jackson,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

4/10 - 별로예요

Danny

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 1박 숙박함

6/10 - 괜찮아요

Lorne

2023년 9월에 1박 숙박함

2/10 - 너무 별로예요

Jennifer

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Throw up on fridge and poop on walls and blood stained towels. Domestic violence in the parking lot first thing in the morning while staff stood around and watched not calling the cops.
2023년 9월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 12일
Hi Jennifer,We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us.Maz K.#Team6

8/10 - 좋아요

Wilma

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It is a quiet and clean place but it does not have a fridge or microwave
2023년 9월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 12일
Hi Wilma, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 - 훌륭해요

Jacqueline

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Everything was great. However, we had a late flight and informed motel of our late check in well in advance. We checked in at about 2 am and they placed us in a room that was right in front of where they began welding work at 8am! I understand it may have been a small inconsideration, but that was definitely, I imagine, something that could have been avoided, maybe not, I don't know. I did ask the front office if the welding was to continue the next morning. She replied no and it was not. Hopefully, staff take these small things into consideration when placing a late check in. Other than that, facility was great. Did not spend much time there. However, 24 hour Denny's is right in front. Lake very close and Oberlin college, which is what we went for was a straight road ahead, only 16 minutes.
2023년 8월에 3박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 12일
Hi Jacqueline,We really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon.Maz K. #Team6

2/10 - 너무 별로예요

HBradley

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
You stay at this property at your own peril. I'm not sure it's even open. I tried calling over 5 times the day of check-in to verify. No working number every time. Not being sure they were open I found another hotel. And yet they still charged my CC. Dispute in process.
2023년 8월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 9월 12일
Hi HBradley,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. Please give us the opportunity to improve your experience on your future bookings.Maz K.#Team6

10/10 - 훌륭해요

Brooklyn

연인과의 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved how peaceful it was although being by the highway and traffic going by, didn't bother me at all. Room was clean, nice variety of channels if your a TV person. Beds were comfortable ac worked great. Very confienent, there are so many food spots and groceries stores near by everything walking distant if had to.
2023년 8월에 3박 숙박함

6/10 - 괜찮아요

David

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
After taking a shower the bathroom doesn't air out and dry. Moist stays in the room. Pool wasn't allowed to be used.
2023년 8월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 9월 5일
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

6/10 - 괜찮아요

LESLIE

단체 여행
2023년 8월에 3박 숙박함

4/10 - 별로예요

Jennifer

아이를 동반한 가족 여행, 가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My families stay was not pleasant. This motel is very run down and I would never advise this location for a family. The pool was drained and seemed to have been out of commission for sometime. This ruined our arrival plans for the kids. Not even 5 minutes into our room the top of my 5 years olds feet were black from the floors not being properly mopped. I was aware it was a smoking room and there would be some damage but our blanket looked like swiss cheese. The door and walls of the bathroom were damaged. Also, nicotine was dripping off of them. The bathroom door had no lock. Fridge and freezer had black mold in them. Some of the staff was friendly and helpful, others made me uncomfortable. You should'nt scold your guest for requesting more wash rags and hand towels which you did not receive the previous time you asked. Would not recommend but clearly enough people are living there so it's doable.
답변 제공: Brand Experience Team 님, 2023년 8월 21일
Hi Jennifer,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

8/10 - 좋아요

DyTanya

2023년 8월에 1박 숙박함

8/10 - 좋아요

Laura

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

8/10 - 좋아요

MICHAEL

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
If you're heading to cedar Point, this is a great option if you're staying by yourself. There is absolutely no way you're gonna beat the price. I was really surprised considering all of the other reviews that I had seen from years ago. It appears the people that are managing this property are doing a fine job. The room was furnished, clean, no frills, and small. Just what I needed for this occasion. I'm so glad that I save so much money that i can spemd more are Cedar Point. Cedar Point is 25 minutes away.
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 16일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 - 훌륭해요

Shawn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stay here!
The hotel was very clean. Everything was in good order. The owners showed pride in ownership.
2023년 8월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 8월 16일
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

6/10 - 괜찮아요

Barbara

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설
2023년 7월에 2박 숙박함

10/10 - 훌륭해요

Noel

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Alma

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
No issues with the stay. Exactly what we needed.
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Alma,Thank you for the perfect rating!!Lilith#Team6

6/10 - 괜찮아요

Amy

별로예요: 숙박 시설 상태 및 시설
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Hitesh

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was a clean motel and staff was pleasant and helpful. We liked our stay there and would use the motel again in future.
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Ziaire

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Most worst place I've been to
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 7일
Hi Ziaire,We apologize that your recent stay wasn’t a great one. We hope you’ll give us another chance in the future.Lilith#Team6

10/10 - 훌륭해요

raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good lighting. Comfortable chairs.
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 1일
Hi Traveler, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Too many smokers around
2023년 7월에 1박 숙박함

2/10 - 너무 별로예요

Daniel Pastor

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Smelled of cigarettes, ashes all over the place with burn marks on the covers. Just a dirty place
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 1일
Hi Daniel Pastor,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Maz K.#Team6

6/10 - 괜찮아요

Jerry Randel Locke

좋아요: 직원 및 서비스
별로예요: 청결 상태
Room was not very clean. My 12 year old son even made comment about the dirty shower. Bed spreads on the two beds didn't match, not a big deal, but one was badly stained and dirty. Looked like it hadn't been washed in months. I just took it off. It was a cheap place to sleep for 2 nights. Also was planning on getting in the pool, but it had been drained of water. Didn't know that until I had arrived. Only good things I can say is The area was good and the ac was cold and it was cheap.
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 1일
Hi Traveler,Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Maz K.#Team6

8/10 - 좋아요

paolo

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nothing to underline
2023년 7월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 8월 1일
Hi Traveler,Thank you for positively rating your stay!!Maz K.#Team6

8/10 - 좋아요

veronica

2023년 7월에 2박 숙박함

6/10 - 괜찮아요

Kristine

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Any interaction with staff seemed like they were uninterested about it. The hotel, as well as the room itself, were not cleanly or neatly organized.
2023년 7월에 2박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 26일
Hi Kristine, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

10/10 - 훌륭해요

subbarao

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
friendly staff
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 7월 11일
Hi Subbarao, Thank you for taking time to share your review with us.  We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K. #Team6

6/10 - 괜찮아요

William

출장 여행
별로예요: 청결 상태
Probably never again.
The floor, while appearing clean, showed very dirty when I stepped into the shower, so hadn't been mopped... There was no refrigerator or microwave. I had trouble turning the TV on, and once on I had trouble finding the channels and tuning the tv.
2023년 6월에 2박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 5일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

8/10 - 좋아요

John

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Price and cleanliness most important items, then safety/ security
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 5일
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 - 괜찮아요

Steven

좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Staff are excellent. We had an extremely late check in and room was held and waiting. Not enough pillows (only 2?), and at 8 a.m. concrete work began - pounding and I had to wait while carrying heavy bags to get to my car so I could move it. Perhaps let us know where to park at check in?
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 7월 5일
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 2박 숙박함

10/10 - 훌륭해요

kevin

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Well worth the cost
2023년 6월에 1박 숙박함
답변 제공: Brand Experience Team 님, 2023년 6월 19일
Hi Kevin, Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon. Maz K. #Team6

6/10 - 괜찮아요

Brian

별로예요: 청결 상태
Stayed here
For the price it did the job
2023년 6월에 1박 숙박함
답변 제공: Nancy Y. 님, 2023년 6월 14일
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

2/10 - 너무 별로예요

Ashleigh

가족 여행
Worst stay ever.
This stay was the worst I’ve had. They wouldn’t refund and we had no place to stay as hotels were booked up. I ended up with a bite on my arm through the night. When taking a shower it either went ice cold or scolding hot. It got so hot it made my arm red. My kids had trouble with the water also. We were also warned by a guest as where we should walk our dog due to broken glass all over and used needles all around at the end of our stay. The rooms smell and they tried to move us to one that smelled like model and was making my child sneeze like crazy. I would never recommend this place. We were told at one point that they would give half back but never heard anymore. I asked about a refund no answer.
2023년 6월에 3박 숙박함
답변 제공: Nancy Y. 님, 2023년 6월 14일
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6