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Thank you Jason

Thank you :-)

That's great to hear

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I'm sorry the other team was loud. This is hard to control in a large hotel space. I'm glad they were settled down by quiet time which is 11pm. I will investigate the remote issue in the room, however we are only subscribed to the channels available.

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We will take care of the frames today. Thanks for letting us know

Hi Jonathan, thank you for bringing these issues to our attention we will have these looked into right away.

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Very sorry you felt like this. I wish you would have expressed this at check out when asked if everything was ok.

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Is there something we could have done better?

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We will address these issues with Housekeeping.Thanks

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Thank you

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Could you tell us how we could have improved?

Thank you so much

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We are trying hard to work on some of these issues mentioned. I'm sorry you had such a bad stay. We hope you return next time you are in the area to see if we have improved on some of these issues. Thanks

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Thank you for your suggestions. We are working on fixing up the issues in all rooms. The more we know the more we can fix. Thank you

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Thank you

Thank you so much

We are working on lots of upgrades.

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