For what it cost this Hotel is poor value for money, at 420 euros for 3 nights, a 2 star Hotel at 4 Star prices. No lift, a narrow and steep stair case. The only tea and coffee available was in Reception from a machine. A new Receptionist took 20 minutes to check me in, made mistakes but was friendly and helpful. On the plus side, the room was clean, warm and comfortable, the location is stunning and the Staff, especially Mohammed were very helpful but I won't stay there again.