미니바, 객실 내 금고, 책상, 방음 설비

아난타라 그랜드 호텔 크라스나폴스키 암스테르담 여행 후기

5 out of 5

이용 후기

9.0

매우 훌륭해요

평점 10 - 훌륭해요. 1003개 이용 후기 중 684개" "
평점 8 - 좋아요. 1003개 이용 후기 중 198개" "
평점 6 - 괜찮아요. 1003개 이용 후기 중 67개" "
평점 4 - 별로예요. 1003개 이용 후기 중 27개" "
평점 2 - 너무 별로예요. 1003개 이용 후기 중 27개" "

9.4/10

청결 상태

9.2/10

직원 및 서비스

9.0/10

편의 시설/서비스

9.2/10

숙박 시설 상태 및 시설

9.2/10

친환경

이용 후기

10/10 - 훌륭해요

JUNG

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 12월에 3박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2022년 12월 26일
Dear Jung,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

8/10 - 좋아요

hyunsook

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
왕궁앞호텔
호텔에서 8일있었어요 클스마스전에가서 어제왔어요~ 서비스도굿^^ 조식도굿 서빙하시눈분들도 만고 친절하구~ 특히 조식레스토랑 분위기가 넘멋졌구요 ㅎㅎ 입구에는 항상 물과사과가 있었어요 이런서비스는 넘먼족해요^^ 딱하나 맘에 안든부분은 윗층에서 무엇을 끄는소리가 가끔씩난다는게 좀짜증났어요ㅠㅜ 이것빼면 모든게 굿이에요 공항셔틀도있구 1인당 17.5유로구요 공항에서 호텔갈때는 우버탔는데 50유로냈어요 근처에 알버트해진대형 슈퍼도있구 미술관시내등 모든곳을 8일동안 트램안타구 다걸어다녔답니다 ㅎㅎ 담에도 가는기간에 좀저렴하게 나온게있음 또머무룰곳입니다 행복한호텔이었어요^*^
2019년 12월에 7박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2020년 1월 23일
Dear Sir/Madam, First of all we would like to thank you for sharing your experience on this website. We are delighted to read that you enjoyed your stay at NH Collection Grand Hotel Krasnapolsky so much. To be rated so high is a fantastic compliment and we have shared your review with our team. Hopefully we may welcome you again in a near future. With best regards, Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Gina

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved our stay at this hotel. Staff was great.
2024년 3월에 3박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2024년 3월 28일
Dear Mr./Ms. Gina,Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website.I am pleased to read that you have enjoyed the hotel. Furthermore, I would like to thank you for your kind words about the staff. I will certainly share your compliments with our team.We would be delighted to welcome you again in the nearby future. Kind regards,

10/10 - 훌륭해요

catharina

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wij hebben één nacht doorgebracht in dit hotel. Wij vonden het een prachtig hotel! Voor herhaling vatbaar! De ligging van het hotel is ook geweldig. Je zit midden in het centrum op de Dam. Het ontbijt was heerlijk in de wintertuin.
2024년 3월에 1박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2024년 3월 19일
Dear Ms. Catharina,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Christopher Michael 님, New Ash Green

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, lovely hotel and friendly staff. I highly recommend.
2024년 3월에 2박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2024년 3월 17일
Dear Mr. Christopher,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Giuseppe

좋아요: 청결 상태, 숙박 시설 상태 및 시설
Posizione ottimale. A piedi si può andare ovunque
2024년 3월에 3박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2024년 3월 13일
Dear Mr. Giuseppe,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Nirjhar

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Location was spectacular! Great staff and well kept property
2024년 2월에 3박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2024년 3월 5일
Dear Mr. Nirjhar,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

dorinda

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We had a great stay. The staff were very helpful and friendly. A big shout out to Janneke, she was so lovely at our check in. The hotel is stunning and in a great location. I would definitely recommend this hotel.
2024년 2월에 1박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2024년 2월 19일
Dear Mr./Ms. dorinda,First and foremost, thank you for your wonderful review. The team and I are delighted to read that you were happy with your stay, and Janekke was able to show you the extraordinary service we strive to give our guests. I have shared your compliments with the team, and especially with her.Furthermore, I would like to thank you for the high rating, and for the recommendation.I speak on behalf of the entire team when I say; it would be an honour to welcome you back again.With kind regards,

10/10 - 훌륭해요

Yaida Vanessa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excelente
2024년 2월에 2박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2024년 2월 13일
Dear Yaida Vanessa, What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

10/10 - 훌륭해요

Emre

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Ich war schon in vielen 5-Sterne-Hotels in Amsterdam, aber dieses ist mit Abstand das beste Hotel. Absolut empfehlenswert.
2024년 1월에 1박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2024년 1월 30일
Dear Mr. Emre,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

8/10 - 좋아요

Benjamin

2024년 1월에 2박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2024년 1월 30일
Dear Mr. Benjamin,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Imran

2024년 1월에 3박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2024년 1월 16일
Dear Mr. Imran,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

8/10 - 좋아요

Christian

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff and the location is wonderful .
2024년 1월에 2박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2024년 1월 11일
Dear Mr. Christian, Thank you very much for leaving such a positive review on this website. What a wonderful compliment for our valued team! The team and I feel very proud by your kind words. We are also happy to read that you have enjoyed our centralized location and you were able to explore Amsterdam and all it offers.We are all looking forward to welcome you in the hotel again!With kind regards,Arne Heuwekemeijer – Hotel Director

2/10 - 너무 별로예요

Maximiliano

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
The hotel is well-located and well-equipped, but the security is poor. My wife’s purse was snatched by a stranger in the bar, and the cameras captured him entering and leaving with it.
2023년 12월에 5박 숙박함
답변 제공: Lana de Wit – Guest Relations Manager 님, 2024년 1월 23일
Dear Maximiliano,Thank you for your valuable feedback. We regret to hear about the unfortunate incident with your wife’s purse. We take security seriously that is why we contacted the police at the time. Unfortunately, we were not able to reach you and we did leave a card in your room for further assistance with filing it to the police. We do appreciate your acknowledgment of our location and amenities. Please accept our sincere apology and we are committed to enhancing security measures to ensure a safer environment for our guests. We hope you consider giving us another chance to welcome you back in the future and we will prepare your stay with an extraordinary experience. Kind regards, Lana de Wit – Guest Relations Manager l.wit@anantara-hotels.com

2/10 - 너무 별로예요

anthony

별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Guaranteed check in at 3 didn't happen. Staff didn't even offer to reach out when it would be. Felt unappreciated as a guest. The thermostat or whatever wasn't heating the room for crap. There was a shower cap tied around smoke detector. Lots of dust in room you can tell it wasn't cleaned properly in a long time and on multiple occasions I had things delivered and had to go grab them from the front desk myself because they just ignored it. The bed was probably the most uncomfortable square box I've ever slept on. The robes and towels are very nice, however I would never stay here again based on what they charge for what you get it's robbery. This hotel is for people that like to drink alcohol put simply. Walking distance from entrance to rooftop terrace room lift 4 is a very long walk!!!! First time and definitely will be my last.
2023년 12월에 3박 숙박함
답변 제공: Lana de Wit - Guest Relations Manager 님, 2024년 1월 24일
Dear Mr. Anthony,We are truly sorry for the inconveniences you faced during your stay. The delayed check-in and the temperature matter do not meet our standards, and we sincerely apologize for falling short. We do appreciate your positive note on our robes and towels quality. Rest assured, your feedback is taken seriously, and we are actively working to address the mentioned issues with the related departments. We would be grateful for another chance to provide you with the experience you deserve and a much more convenient stay with us. Please contact us for any possible future stay.Kind regards,Lana de Wit – Guest Relations Manager

10/10 - 훌륭해요

Hifa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I love this hotel and every one working there the staff are so friendly and the rooms are so clean but they have to do something about the safety and security. They have to add to the key cards to go to the room not everyone easily go upstairs to the room.
2024년 1월에 3박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2024년 1월 23일
Dear Ms. Hifa,Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website.I am happy to read that you were pleased by the hospitality of our team. Furthermore, I would like to thank you for your kind words about the cleanliness of our hotel. I will certainly share your compliments with our team.Your feedback is valuable and we would be pleased to welcome you again and to share with you the actions taken to improve our hotels security!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Nischal

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 2박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2024년 1월 8일
Dear Ms Nischal, First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Ulysses

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hospitality at this location is second to none. Our check in and checkout was smooth. The Tailor Bar is a nice area to have a few drinks and relax. The hotel is located near mall that has all the high end stores as well as others. Everything is within walking distance. The hotel even provides umbrellas for use. We had a small problem with service being charged to our room, but this was quickly corrected upon checkout.
2023년 12월에 4박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2024년 1월 8일
Dear Ms. Ulysses, Thank you for sharing your experience at Anantara Grand Hotel Krasnapolsky Amsterdam with us on this website.I am pleased to read that you have enjoyed the location of our property Furthermore, I would like to thank you for your kind words about The Tailor Bar. I will certainly share your compliments with our team.We would be delighted to welcome you again in the nearby future. Kind regards,Arne Heuwekemeijer – Hotel Director

8/10 - 좋아요

Izhar

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good Central location
Lovely clean and spacious room,,however, noisy at night from the club next door and footsteps from above.
2023년 12월에 1박 숙박함
답변 제공: Lana de Wit - Guest Relations Manager 님, 2023년 12월 30일
Dear Mr. Izhar,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.I would like to thank you for the appreciation you gave our cleanliness, and space offered in our rooms. However, I would like to offer you my sincere apologies for the inconvenience caused during your stay regarding the noise from outside and upstairs from your room. Your feedback is noted and very important to us! It will be shared with the rest of our team!We do hope you will give us another opportunity to show you the improvements made and to present you with the extraordinary experience we aim to give in the future.With kind regards,Lana de Wit - Guest Relations Manager

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 4박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 12월 28일
Dear Mr. or Ms.,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

8/10 - 좋아요

graham

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Good Location and Staff
I had booked a room with a double bed but when I went to my room it had two single beds. I was moved to another room but I feel the room was an off room. The round table by the chair was very wobbly so I just had to spin it to tighten it up (no more wobble). The lamp on the desk was not fixed properly I tried but didn't really manage it. The bed was off centre and the round table by the bed was very badly scratched. With their star rating it's things like that can put you off.
2023년 10월에 3박 숙박함
답변 제공: Lana de Wit - Guest Relations Manager 님, 2023년 12월 28일
Dear Mr. Graham,Thank you for taking the time to share your experiences with us. Our guests’ feedback and impressions are very important to us because we see it as means to improve our services every day.We are grateful for the improvement points you have mentioned. I will be certain to share this with the right department to investigate.Should you want to elaborate on them further, please feel free to reach out to us at any time. We would happily work out a way to implement your feedback and to avoid any inconveniences you have experienced in the future. Furthermore, on behalf of the team I would like to ask you to give us another chance and to visit our hotel again. We would gladly show you the improvements we have made in the meantime. With kind regards,Lana de Wit - Guest Relations Manager

10/10 - 훌륭해요

Alfie

2023년 12월에 2박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 12월 21일
Dear Mr. Alfie,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Jens Holger

2023년 12월에 1박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 12월 16일
Dear Mr./Ms. Jens Holger,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

10/10 - 훌륭해요

Harveer singh

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 12월에 2박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 12월 10일
Dear Mr. Harveer,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Amir

2023년 2월에 3박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 12월 30일
Dear Mr. Amir,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Lior

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 3박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 12월 10일
Dear Mr. Lior, What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Ahmad

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
👍
2023년 12월에 2박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 12월 6일
Dear Mr. Ahmad,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

10/10 - 훌륭해요

Bryce

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very clean
2023년 12월에 3박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 12월 5일
Dear Mr. Bryce,Thank you for sharing your recent experience with us via this platform. We are very proud to have such a positive feedback, which I certainly will share with our team members.We are looking forward to welcome you back in the near future!With kind regards,Arne Heuwekemeijer - Hotel Director

10/10 - 훌륭해요

Jed

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 12월 5일
Dear Mr. Jed,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Callum

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My compadres and myself stayed over the weekend for 3 nights, outstanding service, excellent location, and the room with a balcony was gallous as they come, the lift system is wild taking into account "the bridge" even that offered a birds eye view of the comings and goings of the square, thanks to the hotels glorious location, but aye 5 stars will viait again, juat make sure to bring your wallet and/or purse
2023년 11월에 3박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 11월 30일
Dear Mr. Callum,What a wonderful rating! Thank you very much for taking the time to share your experience about Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Ruby

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2023년 11월에 7박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 12월 14일
Dear Ms. Ruby,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Manon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Personnel accueillant et sympathique! Le petit-déjeuner vraiment bon et les employés très dévoués! Beaucoup de contrôles qualité par des employés vraiment très impressionnant! Nous avions deja été à cette établissement mais je pense que l établissements se surpasse par la qualité des employés! Bravo au management!
2023년 11월에 3박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 11월 23일
Dear Ms. Manon,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

6/10 - 괜찮아요

Max

2023년 10월에 6박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 11월 23일
Dear Mr. Max,On behalf of the entire team, I would like to thank you for rating your experience with us on this website. I regret to see that we have not met your expectations during your stay at Anantara Grand Hotel Krasnapolsky Amsterdam. We always aim to present our guests with a 5-star quality and service. From your review it is not entirely clear what happened during your stay and what we could have done to improve your experience. Therefore, I would like to kindly request you to reach out to us and to inform us of what happened. That way we can use your feedback to improve our service and quality. We truly hope to hear from you and that you will consider our hotel again in the future so we can change your experience into an Indigenous Experience. With kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Alex

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The best location in Amsterdam, great rooms, restaurants, staff, all was excellent
2023년 11월에 4박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 11월 21일
Dear Mr. Alex,What a delightful review to read! Thank you very much for taking the time to share your experience about staying at Anantara Grand Hotel Krasnapolsky Amsterdam.We are delighted to read that our facilities and location made your stay in Amsterdam so wonderful. Furthermore, thank you for your kind words about our staff. I am pleased that our efforts to exceed expectations were successful and that we were able to make every moment in our hotel a memorable one.It was our pleasure to welcome you to our hotel and we hope to do so again in the near future.With kind regards,Arne Heuwekemeijer – Hotel Director

8/10 - 좋아요

Bridget

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 2박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 11월 21일
Dear Mrs. Bridget,Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. Such a decent rating is truly a compliment for our hotel and for our staff.On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

morten

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 4박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 11월 21일
Dear Mr. Morten,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Hörður Felix

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 11월 21일
Dear Hörður Felix,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

6/10 - 괜찮아요

James

좋아요: 청결 상태, 직원 및 서비스
2023년 11월에 1박 숙박함
답변 제공: Lana de Wit - Guest Relations Manager 님, 2023년 11월 23일
Dear Mr. James,On behalf of the entire team, I would like to thank you for rating your experience with us on this website. I regret to see that we have not met your expectations during your stay at Anantara Grand Hotel Krasnapolsky Amsterdam. We always aim to present our guests with a 5-star quality and service. From your review it is not entirely clear what happened during your stay and what we could have done to improve your experience. Therefore, I would like to kindly request you to reach out to us and to inform us of what happened. That way we can use your feedback to improve our service and quality. We truly hope to hear from you and that you will consider our hotel again in the future so we can change your experience into an Indigenous Experience. With kind regards,Lana de Wit - Guest Relations Manager

10/10 - 훌륭해요

Magnus

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Excellent all round
2023년 11월에 2박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 11월 24일
Dear Mr. Magnus,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Jonathon 님, St Catharines

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 6박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 11월 21일
Dear Mr. jonathon,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

2/10 - 너무 별로예요

Michael

좋아요: 청결 상태, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
This was my 4th stay at the hotel and have always had a pleasant experience. My travels were always business related and on my first opportunity to visit with my wife I was excited to stay and booked the grand terrace balcony room. This is what I believe was a top rated superior room within the hotel. The location is great for walking to shopping, museums, coffee shops and pretty much anything you’d want in Amsterdam. It’s a top rated high end property and the class of the neighborhood. It’s not cheap either, you get what you pay for? The grand terrace balcony room is a bit mid leading. It’s a slightly larger room on the 6th floor with a nice balcony. The terrace is not part of your room. You simply walk out an exit door to the roof. Nice 180* view of the city. Not a place that you could entertain or watch the sunset. Long story short in a hotel like this the last thing you’d expect is to have your gear stolen from the room. Happened on the last night of our stay. The room was turned down and the door wasn’t completely shut when we returned from dinner. It’s only a couple hundred bucks but in a place like this with these rates…. That’s a no no …. What’s worse is that we reported to the front desk on our departure and while they said they would look into, we received no follow up almost 10 days later. When we called in inquire there was no record of the theft being reported. In other wards they smiled to our face and then did nothing.
2023년 11월에 2박 숙박함
답변 제공: Lana de Wit 님, 2023년 11월 27일
Dear Mr. Cox,First and foremost, thank you for being a loyal guest and for taking the time to share your experience. We appreciate your kind words about our prime location and the overall pleasant stays you've had with us. I assure you that we take the matter regarding your lost item seriously and I would like to inform you that I have reached out to you personally regarding the in-depth investigation we have conducted.Warm regards,Lana de Wit – Guest Relations Manager

10/10 - 훌륭해요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Fab stay - I will be back soon!
Such a great experience from start to finish. Friendly staff at the front desk. The bed was super comortable and room was fab. I will definitely be coming back.
2023년 11월에 1박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 11월 12일
Dear Mr. Adam,Your review is a true delight to read. Thank you for taking the time to share your experience with us via this website.I am pleased to read that we were able to provide you with wonderful experience. I am also glad that the bed and the room that our hotel offers met your expectation. Furthermore, thank you for your kind words about our staff.Guest who would like to return is definitely one of the biggest rewards to our efforts and a compliment to our team. I will make sure to share your review with them.Thank you for your kind words and for choosing to stay with us during your time in Amsterdam. We would be delighted to welcome you again in the nearby future.With kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Anders

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 11월 12일
Dear Mr. or Mrs. Anders,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Mohamad

2023년 11월에 3박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 11월 10일
Dear Mr. Mohamad,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

8/10 - 좋아요

Haifa

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 4박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 11월 6일
Dear Mr. Haifa,Thank you for taking the time to share your experience at Anantara Grand Hotel Krasnapolsky Amsterdam! To receive such a high rating is amazing. The entire team strives to provide the best experience possible and I am pleased to see that this reflects in your rating. The compliment of your rating will be shared with the team. We hope to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

8/10 - 좋아요

MARINE

2023년 10월에 3박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 11월 6일
Dear Ms. Marine,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Christopher 님, Crawley

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great hotel, with amazing service, and incredibly located close to everywhere. you are in the heart of Amsterdam.
2023년 11월에 1박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 11월 4일
Dear Mr. Christopher,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Margaret

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best hotel in Amsterdam wouldn't stay anywhere else
2023년 10월에 3박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 11월 1일
Dear Ms. Margaret,First of all, I would like to thank you for rating Anantara Grand Hotel Krasnapolsky Amsterdam on this website.How wonderful that we were able to give you an experience that suited such a high rating. This is a compliment to all the efforts our team makes for an extraordinary experience. You can have assured that your high rating will be shared with them. We would be honoured to welcome you back again in the near future!Kind regards,Arne Heuwekemeijer – Hotel Director

10/10 - 훌륭해요

Paul

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
From the greeting of the doorman to the elegant breakfast buffet and the impeccable charm of its manager Hamzy our stay was wonderful
2023년 10월에 3박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 11월 1일
Dear Mr./Ms. Paul,What a wonderful rating! Thank you very much for taking the time to rate Anantara Grand Hotel Krasnapolsky Amsterdam on this website. A high rating such as this is truly a compliment for our hotel and for our staff. On behalf of the entire team, I would like to thank you for your kindness and for staying with us. We truly hope to welcome you again in the near future! Kind regards,

10/10 - 훌륭해요

Christian

2023년 10월에 2박 숙박함
답변 제공: Arne Heuwekemeijer – Hotel Director 님, 2023년 10월 27일
Dear Mr. Christian,On behalf of the entire team, I would like to sincerely thank you for your rating of a 10 !Such a high rating can only mean an incredible compliment to the team’s effort and I will make sure to share it with them. It would be our pleasure to welcome you back again in the near future. Kind regards,Arne Heuwekemeijer – Hotel Director