Dear valued guest, I was very sorry to note your comments regarding the level of cleaning service you received during your stay and I would like to apologise as we let you down on this occasion. Whilst I can assure you that any neglect experienced in this instance would have been as a result of thoughtlessness rather than intent. We do pride ourselves on our exceptionally high standard of service and I do sincerely hope you will not judge us solely on the basis of this particular experience. May I thank you, once again, for taking the time to write and hope that we may have the pleasure of welcoming you to Park Centraal in the future. Kind regards Natalia Alavrez Hotel Manager

Dear valued guest, We would like to hear from you more in detail about your stay, what exactly was not good during your stay. Kind regards Natalia Alvarez Hotel Manager

Dear valued guest, Thank you very much for your stay at PArk Centraal and such an amazing review about us. We highly appreciate your great words and hope to see you again in the future. Kind regards Natalia Alvarez Hotel Manager

Dear valued guest, Thank you for recently staying at Park Centraal in Amsterdam. It was our pleasure to have you as our guests and thank you for taking your time to offer us feedback. We are looking forward to welcoming you back in the near future! With Best Regards, Natalia Alvarez Hotel Manager

Dear valued guests, Thank you very for your positive feedback. We are looking forward to welcoming you back! Kind Regards, Natalia Alvarez Hotel Manager

Dear Georgina,Thank you for your fantastic review and 5-star rating! We're delighted you enjoyed our building and the attentive service from our staff. We apologize for any noise disturbances and will address the cleanliness issue promptly. We look forward to welcoming you back for another memorable stay!Best regards,Rossana - Guest Service Manager

Dear Vincenzo,Thank you for your feedback. We appreciate your compliments about our attentive and kind staff. We apologize for any inconvenience regarding the lack of privacy in your room. Your comments will be shared with our team to help us improve. We hope to welcome you back for a better experience in the future.Best regards, Rossana - Guest Service Manager

Dear Athena,Thank you for sharing your experience! We're thrilled to hear that you enjoyed exceptional service and found our location convenient for visiting museums and using public transportation. We appreciate your kind words and hope to welcome you back again soon.Best regards,Rossana - Guest Service Manager

Dear Gisselle, Thank you so much for your review. We are glad to know you had a great time with us and we look forward to having you again! All the best, Rossana - Guest Service Manager

Dear Sandra,Thank you for your positive feedback regarding our hotel's incredible location near museums and our friendly staff. We're pleased to hear that you found the area safe and enjoyable.We look forward to welcoming you back in the future.Best regards,Rossana - Guest Service Manager

Dear Cesar,Thank you for sharing your feedback with us. We apologize for the inconvenience you faced regarding the cleaning service and ice machine accessibility during your stay. We'll address these issues with our team to ensure improvements are made. Your feedback is appreciated, and we hope to provide a better experience on your next visit.Best regards,Rossana - Guest Service Manager

Dear Carl,Thank you for your positive feedback regarding your recent stay with us. We're delighted to hear that you enjoyed the style, cleanliness, and character of our building, as well as our ideal location. It's wonderful to know that our staff contributed to making your experience excellent. We appreciate your recommendation and hope to welcome you back soon.Best regards,Rossana - Guest Service Manager

Dear Jennifer,Thank you for your feedback! We're thrilled you had an incredible 4-night stay with us. It's wonderful to hear you enjoyed your spacious room with a canal view and that our location was ideal for exploring on foot. We look forward to welcoming you back soon!Best regards,Rossana - Guest Service Manager

Dear Curtis,Thank you for your feedback. We apologize for the issues you encountered during your stay in the room. We take your concerns seriously and will address them promptly to ensure a better experience for our guests in the future. We hope to have the opportunity to welcome you back and provide you with a more enjoyable stay.Best regards,Rossana - Guest Service Manager

Dear Omar,Thank you for sharing your experience with us. We're glad to hear that you chose our hotel for its proximity to the shops and dining areas of Amsterdam and that you found the Classic Queen Bed room to be nice in person.We apologize for any inconvenience caused by the size of the room and the layout of the bathroom/shower room. Your feedback is valuable, and we will take it into consideration for future improvements.We're pleased that you found our staff to be friendly and helpful, and we apologize for the inconvenience regarding the additional small towel. We will address this issue with our housekeeping team to ensure better communication and service in the future.Regarding the indicator for room service, we apologize for any confusion. We appreciate your understanding as we transition away from this system, and we're glad that we could provide you with a door hanger to assist with your requests.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best regards,Rossana - Guest Service Manager

Dear S,Thank you for your feedback. We're glad you found the tram service good and liked our hotel's location. We apologize for the lack of privacy in the shower and toilet area and the unpleasant smell. Your comments have been noted, and we'll address these issues promptly. We also apologize for any delays in addressing your concerns. We appreciate your input and hope to welcome you back for a better experience in the future.Best regards,Rossana - Guest Service Manager

Dear Eliot,Thank you for celebrating your wife's birthday weekend at Park Centraal, Amsterdam! We're delighted you loved your stay with us and enjoyed the friendly staff, delicious breakfast, and beautiful canal view. We look forward to welcoming you back soon!Best regards,Rossana - Guest Service Manager

Dear Mitchell,Thank you for your wonderful review! We're thrilled to hear that you found our hotel very clean and comfy, and we're glad you enjoyed the accessibility to the city, especially with the Rijksmuseum just down the block. Your recommendation means a lot to us!We hope to welcome you back again soon for another enjoyable stay.Best regards,Rossana - Guest Service Manager

Dear Charlotte,Thank you for your kind words! We're thrilled you enjoyed your stay and found our staff welcoming and helpful. We're delighted you found your room comfortable and clean. We'd love to welcome you back anytime you're in the area!Best regards,Rossana - Guest Service Manager

Dear Christa, Thank you so much for your wonderful review! We're thrilled to hear that you found your stay with us very comfortable and enjoyed the fantastic service provided by our staff. It's great to know that you also had a fantastic dining experience at our restaurant. Our convenient location near the museums indeed makes exploring the area a breeze. We can't wait to welcome you back for another enjoyable stay!All the best, Rossana - Guest Service Manager

Dear Kelley,Thank you for your recent stay and detailed feedback. We're delighted you enjoyed our prime location and the amenities provided in your deluxe room. We appreciate your note about room temperature and will address this.We're glad you felt safe and found our staff friendly. Your feedback about room service availability is noted, and we'll work on improving clarity for guests.We look forward to welcoming you back if you return to Amsterdam.Best regards,Rossana - Guest Service Manager

Dear Robb,We're truly sorry to hear about your disappointing experience at our hotel. Your feedback is invaluable, and we apologize for the oversights with your room's condition. Please know that we take your comments seriously and are taking immediate steps to address them with our teams.We understand your concerns and regret that we fell short of providing you with the exceptional stay you deserve. We hope you'll give us another chance in the future to show you the high standard of service we aim for.Thank you for bringing these matters to our attention.Best regards,Rossana - Guest Service Manager

Dear Sanjoy,Thank you for taking the time to provide us with your valuable feedback. We greatly appreciate it. In order to improve our services and provide our guests with the best possible experience, we would like to invite you to share any additional comments or suggestions you may have. Please do not hesitate to reach out to us with any further feedback.We look forward to hearing from you soon.Best regards,Rossana - Guest Service Manager

Dear Kelly, Thank you kindly for taking the time to review your stay with us at Park Centraal Hotel. We are so happy to see that you found our location convenient, enjoyed our breakfast and the cleaning of the room was overall satisfying. We were sorry to hear about the issue in the bathroom and we would like to apologize for this inconvenience. We will make sure the issue is addressed properly. Looking forward to having you again. All the best, Rossana - Guest Service Manager