숙박 시설 정면

레지던스 인 바이 메리어트 앵커리지 미드타운 여행 후기

3 out of 5

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 332개 이용 후기 중 190개" "
평점 8 - 좋아요. 332개 이용 후기 중 83개" "
평점 6 - 괜찮아요. 332개 이용 후기 중 37개" "
평점 4 - 별로예요. 332개 이용 후기 중 13개" "
평점 2 - 너무 별로예요. 332개 이용 후기 중 9개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

9.2/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.8/10

친환경

이용 후기

10/10 - 훌륭해요

Sugeng

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent
2024년 4월에 1박 숙박함

6/10 - 괜찮아요

Timothy

2024년 1월에 4박 숙박함

6/10 - 괜찮아요

Mae

가족 여행
2023년 12월에 15박 숙박함
답변 제공: GM 님, 2024년 2월 2일
Thank you so much for your rating! It's always our goal to provide excellent service and ensure our guests have a comfortable and enjoyable stay. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Joseph

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience with us. Your feedback truly means a lot to us and will motivate our team to keep up the good work. We look forward to serving you again in the future!

10/10 - 훌륭해요

Gertrude

Nice staff helpful
2024년 1월에 1박 숙박함
답변 제공: GM 님, 2024년 1월 9일
Thank you so much for your kind words and positive review! We are thrilled to hear that you had a great experience with us. Your feedback truly means a lot to us and will motivate our team to keep up the good work. We look forward to serving you again in the future!

10/10 - 훌륭해요

KIRSTEN

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Pleasant and practical place to stay. Our stay was during Christmas holiday, so lots of families on staycation. The pool and hot tub handled that well, and management promptly addressed the jumping/running noise overhead in the wee hours.
2023년 12월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 8일
Thank you for your feedback! We're glad to hear that you had a pleasant and practical stay with us during the Christmas holiday. We understand that it can get busy during this time, but we're happy to hear that the pool and hot tub handled the increased number of guests well. It's also great to know that our management promptly addressed any noise disturbances you experienced. We appreciate your review and hope to welcome you back in the future.

10/10 - 훌륭해요

KIRSTEN

2023년 12월에 3박 숙박함
답변 제공: GM 님, 2024년 1월 8일
Thank you for your kind words about our staff! We strive to provide excellent service and assistance to our guests. Your feedback is greatly appreciated, and we look forward to serving you again in the future.

10/10 - 훌륭해요

Virgil

All good
2023년 11월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 8일
Thank you for letting us know about your recent stay with us. We are thrilled to hear that you had such a positive experience at our hotel. Our team takes great pride in providing exceptional service to our guests, and we are glad that we were able to meet your expectations. We look forward to welcoming you back on your next visit.

6/10 - 괜찮아요

Traci

가족 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Nice Over All
The Hotel is Clean, Wonderful Amenities. The only problem we had is the TV was out in our 2 bedroom suite. We complained and waited 2 hours for the maintenance man the 1st day we got there. No Show. They said the next day they were gonna fix that while we were out. We returned still no TV the 3rd day when we checked out. Still no TV and they didn't even offer a credit of Any Form. And I was traveling with my grandkids. Pretty sad, no TV for kids.
2023년 11월에 2박 숙박함
답변 제공: General Manager 님, 2023년 11월 13일
I apologize for the inconvenience you experienced with the TV in your 2 bedroom suite. It is disappointing to hear that our maintenance team was unresponsive and did not address the issue promptly. I understand that this negatively impacted your stay with us. Rest assured, I will personally look into this matter and ensure that such incidents are not repeated in the future. Thank you for bringing this to our attention, and we hope to have another opportunity to provide you with a flawless experience.

10/10 - 훌륭해요

Fagaese

2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 8일
Thank you for letting us know about your recent stay with us. We are thrilled to hear that you had such a positive experience at our hotel. Our team takes great pride in providing exceptional service to our guests, and we are glad that we were able to meet your expectations. We look forward to welcoming you back on your next visit.

10/10 - 훌륭해요

Jody

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 5박 숙박함
답변 제공: GM 님, 2023년 12월 8일
On behalf of the entire hotel team, I want to thank you for sharing your experience during your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Wayne

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Overall a great place to stay!
2023년 10월에 3박 숙박함
답변 제공: General Manager 님, 2023년 12월 8일
Thank you for letting us know about your recent stay with us. We are thrilled to hear that you had such a positive experience at our hotel. Our team takes great pride in providing exceptional service to our guests, and we are glad that we were able to meet your expectations. We look forward to welcoming you back on your next visit.

2/10 - 너무 별로예요

Denice

출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
When I arrived the room was filthy. Pubic hair in shower pee on toilet seat dog Pooh on floor. Black hair in between sheets blood drop in sink and on towel. I was promised room would be cleaned. Day 3 still not cleaned! Terrible, worst stay ever and it cost 300$ a night ! I will never stay here again. Disgusting !! I could have stayed at a flop house and had a cleaner room !
2023년 7월에 2박 숙박함
답변 제공: GM 님, 2023년 10월 24일
We are deeply sorry to hear about your negative experience during your stay with us. This is unacceptable and does not meet our high standards of cleanliness. We will take immediate action to rectify the issues and ensure that this does not occur again in the future. We value your feedback and we would like to offer our sincerest apologies for any inconvenience caused.

8/10 - 좋아요

Anna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ok
2023년 10월에 3박 숙박함
답변 제공: GM 님, 2023년 12월 8일
On behalf of the entire hotel team, I want to thank you for sharing your experience during your stay with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the team as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

10/10 - 훌륭해요

Nancy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
I'd be scared to eat at the table. Overall, the place is nice and quiet.
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Kenneth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 9월에 2박 숙박함

10/10 - 훌륭해요

Steven

2023년 9월에 1박 숙박함

8/10 - 좋아요

Stephen 님, Snellville

2023년 8월에 2박 숙박함

10/10 - 훌륭해요

Abhishek

2023년 9월에 1박 숙박함

8/10 - 좋아요

Valentina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Beautiful property. Very convenient location.
2023년 8월에 3박 숙박함

10/10 - 훌륭해요

Asuncion

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good staff were very accommodating to my service
2023년 9월에 1박 숙박함

10/10 - 훌륭해요

Anthony

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

darryl

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Celestia

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Staff was very friendly and accommodating. Hotel was clean, pool clean and well kept.
2023년 8월에 1박 숙박함

6/10 - 괜찮아요

Sharon

2023년 8월에 2박 숙박함

6/10 - 괜찮아요

John

2023년 8월에 1박 숙박함

8/10 - 좋아요

Richard

2023년 8월에 1박 숙박함

10/10 - 훌륭해요

Mary

가족 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Wonderful stay so so house keeping
The extra towels in one room was wringing wet rolled up and placed to the back of the shelves on to of the ones in back. Now at first I thought the sink has a leak to that area until I pulled out the remaining towels and they were damp on the side the wet towels touched. My son has a mold allergy so we are sensitive to that odor.
2023년 8월에 1박 숙박함

4/10 - 별로예요

Maria

가족 여행
별로예요: 청결 상태, 숙박 시설 상태 및 시설
Not liking for any frills but a good night’s slee near the airport. For almost $500 a night I expect a clean hotel. This place had stained carpet and walls, hairs in the shower, floors had not been mopped and dishes were dirty. Window screens torn and overall property seemed dirty and not well kept up. Overall funky smell in room and hallways.
2023년 8월에 1박 숙박함
답변 제공: "GM 님, 2023년 9월 13일
I am so sorry to hear about your experience during your stay. We take cleanliness very seriously and I'm disappointed to hear that we fell short of your expectations. We will make sure to address the issues you have brought up with our housekeeping and maintenance staff to ensure that everything is up to our high standards. Thank you for bringing this to our attention. We hope to have the opportunity to make it up to you in the future.

10/10 - 훌륭해요

Dedra

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and professional
2023년 7월에 3박 숙박함

10/10 - 훌륭해요

Kyle

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 7월에 1박 숙박함

8/10 - 좋아요

Lauren

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 7월에 2박 숙박함

8/10 - 좋아요

Chris

2023년 7월에 1박 숙박함

10/10 - 훌륭해요

Lauren

2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 17일
Thank you for you feedback

10/10 - 훌륭해요

Jose

2023년 7월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 17일
Thank you for you feedback

2/10 - 너무 별로예요

jasmin

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 6월에 1박 숙박함
답변 제공: GM 님, 2023년 6월 23일
Thank you for taking the time to provide feedback. We strive to provide the highest level of service and quality, and we apologize if we fell short of your expectations. If there is anything specific that you would like to share with us about your experience, we would greatly appreciate it. Your feedback helps us improve and better serve our customers. Please do not hesitate to reach out to us if you have any further concerns or feedback.

8/10 - 좋아요

Ronald

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Nice Place to Stay, but Breakfast Needs Help
This is a nice place to stay, but extremely overpriced for what you get. The room was quiet and comfortable, which is really most important. The hotel location is conveniently close to restaurants and shopping. There was no iron in my room, and it took some effort to get one. Make sure you check the night before, as getting on in the morning is problematic! The staff were nice but seemed stressed and short-handed. The breakfast was unimpressive, as you got a choice of eggs, small hockey pucks of sausage, or a sandwich made of the same plus some cereal. There seems to be a group of homeless people living around the property as well; maybe just a sign of the times.
2023년 6월에 2박 숙박함
답변 제공: GM 님, 2023년 7월 17일
Thank you for your feedback. We're glad to hear that you found our location convenient and that your room was quiet and comfortable. We apologize for the inconvenience you experienced with obtaining an iron and will take steps to ensure it doesn't happen again. While we strive to provide quality accommodations at a fair price, we appreciate your insight on the value of our hotel and will take it into consideration going forward. Thank you for choosing to stay with us.

4/10 - 별로예요

Sylvia

별로예요: 직원 및 서비스
I was told that Residence does not allow birthday parties and felt we were trestdd poorly after that.
2023년 5월에 1박 숙박함
답변 제공: GM 님, 2023년 7월 17일
We are sorry to hear that you were disappointed with our policy regarding birthday parties. However, we must ensure the comfort and safety of all our guests. We apologize if this caused any inconvenience or frustration. Our team always strives to provide excellent service to all our guests, and we regret that you felt treated poorly. We appreciate your feedback and hope to have another opportunity to exceed your expectations in the future.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good, but breakfast could be improved
Everything was excellent - except for the breakfast. It was ok, but for the cost, I would have expected greater choice. Maybe some bacon ??? Plus, why on earth do hard boiled eggs need to be pre-peeled then packaged in plastic? Who knows how long it had been since cooked - should be fresh.
2023년 5월에 1박 숙박함

10/10 - 훌륭해요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Nice and peaceful
2023년 4월에 10박 숙박함

10/10 - 훌륭해요

Holly

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great place to stay and breakfast was amazing

8/10 - 좋아요

Diane

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 2월에 7박 숙박함
답변 제공: Kim 님, 2023년 3월 7일
Thank you!

10/10 - 훌륭해요

Jerry

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff.
2023년 2월에 1박 숙박함
답변 제공: Kim 님, 2023년 3월 1일
Thank you Jerry!

10/10 - 훌륭해요

Laureen

반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Was a great pet friendly hotel with plenty of room so our week stay didn’t feel like we were in a box. Beds we’re comfortable the kitchen well stocked with dishes etc. great stay would highly recommend

10/10 - 훌륭해요

Tracy

10/10 - 훌륭해요

Chuathbaluk

연인과의 여행, 아이를 동반한 가족 여행, 출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Big rooms very comfortable home away from home

10/10 - 훌륭해요

Stan

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean quiet free breakfast n coffee easy registration and airport shuttle
2022년 11월에 1박 숙박함

10/10 - 훌륭해요

Larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great
The hotel was very clean and nice. The only thing missing at breakfast was bacon and sausage and maybe biscuits and gravy. Other than that, it is a great hotel.
2022년 10월에 1박 숙박함

10/10 - 훌륭해요

실제 이용하신 고객

아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very helpful staff. Clean and easy access to everything
2022년 10월에 2박 숙박함
답변 제공: GM 님, 2022년 10월 19일
Thanks for staying with us. We appreciate your feedback!