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더 레이크프론트 앵커리지 여행 후기

3.5 out of 5
더 레이크프론트 앵커리지
4800 Spenard Road, Anchorage, AK

이용 후기

8.0

매우 좋아요

평점 10 - 훌륭해요. 1531개 이용 후기 중 690개" "
평점 8 - 좋아요. 1531개 이용 후기 중 360개" "
평점 6 - 괜찮아요. 1531개 이용 후기 중 243개" "
평점 4 - 별로예요. 1531개 이용 후기 중 137개" "
평점 2 - 너무 별로예요. 1531개 이용 후기 중 101개" "

8.0/10

청결 상태

8.2/10

직원 및 서비스

7.8/10

편의 시설/서비스

7.6/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

10/10 - 훌륭해요

patricia 님, prescott

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love the restaurant , nice large rooms, lodge like decor.
2024년 3월에 1박 숙박함

8/10 - 좋아요

David

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 28일
Thanks for the 4/5 rating, David!We're happy you had such a lovely stay at The Lakefront Anchorage! We look forward to hosting you again soon for an even more wonderful experience. Thank you again for sharing your rating with us.

8/10 - 좋아요

Tammy

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was a nice place to stay. The rooms were very warm, though.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 26일
Tammy, we're pleased to hear that you found The Lakefront Anchorage to be a nice place to stay. We apologize if you felt the rooms were too toasty. We continually strive to ensure our guests are comfortable and will take your feedback into consideration for future improvements. Thank you for choosing to stay with us.

10/10 - 훌륭해요

Jennifer

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They have really done a great job with the most recent remodeling & the new set of staff are all really fantastic! This property used to be a bit dingy with disinterested tired staff, but its worth the stay now.
2024년 3월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 3월 25일
Jennifer, it's wonderful to hear how much you appreciate the recent transformations at The Lakefront Anchorage. We strive to offer an exceptional stay and it sounds like our team members were able to meet this standard. It's fantastic that you're recognizing the renewed vitality and the overall experience we provide. Thank you for choosing us, and we hope to have the pleasure of welcoming you on your next visit.

6/10 - 괜찮아요

Ashley Dawn

출장 여행, 가족 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
별로예요: 직원 및 서비스
.
2024년 3월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 3월 20일
Thank you for sharing, Ashley.We are disappointed to see that your stay with us did not meet all of your expectations. We strive to provide every guest with an excellent experience. Please let us know if there is anything we can do to accommodate you better.We hope you will come back and visit us again soon for a more positive experience.

8/10 - 좋아요

Norberto

좋아요: 직원 및 서비스, 편의 시설/서비스
Shuttle was timely, staff was respectful, and hotel was close to a lot of attractions.
2024년 3월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 3월 18일
Norberto, thank you for choosing The Lakefront Anchorage. We're pleased to learn that our shuttle service was prompt and our location convenient for your exploration of local attractions. It's also encouraging to know our team members showed the respect and courtesy we expect. We eagerly await your return visit in the future.

8/10 - 좋아요

Darryl

좋아요: 청결 상태
2024년 3월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 17일
Darryl, thank you for choosing to stay at The Lakefront Anchorage, and for taking the time to rate us. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.

8/10 - 좋아요

Henri

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 16일
Henri, thank you for your rating on Expedia. Your support is greatly valued and we're thrilled you had a favorable stay at The Lakefront Anchorage. We'd be delighted to have you visit us again in the future. Safe travels!

6/10 - 괜찮아요

Natalie

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 16일
Natalie, it seems like your recent stay didn't fully meet your expectations. Without specifics, it's difficult for us to understand the areas where we could make improvements. Asking for your feedback on your experience. It would help us elevate our services and facilities. We hope you'll consider staying with us again so we can provide a superior experience.

10/10 - 훌륭해요

Ronald

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Close to airport. Excellent restaurant inside that was free for breakfast with vouchers. Even the waiters tip was covered by the voucher.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 14일
Ronald, thank you for sharing your positive experience at The Lakefront Anchorage. We're thrilled to learn that you enjoyed our on-site restaurant and the convenience of our proximity to the airport. It's great to hear that our breakfast vouchers added value to your stay. Thank you for staying with us and we look forward to welcoming you back on your next trip.

10/10 - 훌륭해요

Bev

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
An older hotel but it doesn't appear that way. It's clean, the rooms comfortable, the restaurants have splendid views, the food is great. The hotel is minutes from the airport and they have a shuttle that runs every half hour, 24hrs a day. I would definitely stay here again.
2024년 3월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 12일
Bev, thank you for sharing your wonderful experience at The Lakefront Anchorage. We're thrilled to hear you appreciated the cleanliness as well as the comfortable rooms. We're also delighted that the optimal views from our restaurants and the ready availability of our shuttle service added to your overall experience. Your intent to stay with us again is the highest compliment we could hope for. We're looking forward to your next visit.

10/10 - 훌륭해요

Michele

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really enjoyed staying at The Lakefront. We got the option to have breakfast vouchers. I assumed it would be your typical hotel breakfast. No! We had access to the full breakfast menu & oh my, the food was excellent! We were also given a $10 per day coupon to use at the restaurant for drinks and meals. The restaurant food was top notch, as well. The room was very comfortable & the staff was very friendly & accommodating! I would definitely stay there again!
2024년 2월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Michele, we're thrilled to hear that your stay at The Lakefront Anchorage exceeded your expectations! Your praises for our full breakfast menu and the exceptional dining experience at our restaurant are much appreciated. It's great that you found your room comfortable and our team members amiable and helpful. We can't wait to welcome you back for another delightful experience!

4/10 - 별로예요

Valerie

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff weren’t friendly and had no knowledge of activities for tourists. Our shower faucet was broken so could only shower and not bathe our toddlers. Had an issue with washer and dryer and didn’t help Trying to resolve the issue. Only good thing was the food
2024년 2월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Valerie, we're genuinely sorry to hear about the less than satisfactory experiences you had during your stay. It's essential that our team members are informative and helpful, especially regarding tourist activities and we apologize for falling short this instance. We also apologize for the inconvenience you faced with the bathroom amenities and the laundry facilities. Your positive comments about our culinary offerings are greatly appreciated though. Your feedback is invaluable to us as it helps us improve. Thank you for taking the time to share your experience.

8/10 - 좋아요

Mary

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It was clean and everyone was nice. Breakfast was good.
2024년 3월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 8일
Mary, it's wonderful to know that you appreciated the cleanliness and friendly service at The Lakefront Anchorage. It's great to hear you enjoyed our breakfast as well. We hope you'll consider us again in the future. Thank you for choosing our hotel for your stay.

4/10 - 별로예요

Shelley

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 3월 4일
We appreciate your feedback, Shelley.We regret that your time with us didn't meet your expectations. We hold ourselves to a higher standard so we do hope you allow us the opportunity to share a more positive experience with you soon.

10/10 - 훌륭해요

Melody 님, Holbrook

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast is great!
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 3월 2일
Melody, we're thrilled you enjoyed the breakfast at The Lakefront Anchorage! It's always wonderful to hear from guests who appreciate our culinary offerings. We're looking forward to your next visit.

8/10 - 좋아요

Arnulfo

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Súper cerca del aeropuerto y la naturaleza está ahí.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 1일
Arnulfo, es genial saber que apreciaste la conveniente ubicación de The Lakefront Anchorage cerca del aeropuerto y su proximidad a la naturaleza. Esperamos que hayas disfrutado de la tranquilidad que ofrece. Esperamos su próxima visita.

10/10 - 훌륭해요

Frank

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Would definitely stay there again.
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 29일
Frank, we're thrilled to hear you enjoyed your stay at The Lakefront Anchorage. Your willingness to stay with us again is the highest compliment we can receive. We look forward to welcoming you back in the near future. Safe travels until then.

4/10 - 별로예요

paula

단체 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
No towels, stealing, bathroom dirty
2024년 2월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 2월 28일
We appreciate your feedback, Paula.We're deeply disappointed to hear about your experience with us. We apologize that you did not receive the high level of service we are so accustomed to giving, and we will bring this information to our management team. We strive to provide our guests with warm hospitality and efficient service, which is why this is so upsetting to hear. We'd love another chance to rectify the visit.We'd look forward to a second opportunity so we demonstrate the high-caliber service we're capable of providing.

10/10 - 훌륭해요

Cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The establishment was very nice, very clean, and the staff was so nice! We will definitely stay again in the near future!
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 27일
Cynthia, it's wonderful to hear about your delightful experience at The Lakefront Anchorage. We are pleased that you appreciated the cleanliness and found our team members amiable. We can't wait to welcome you back in the near future!

6/10 - 괜찮아요

J

가족 여행
Lakefront location, beautiful to look at the lake from rhe dining areas.
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 25일
It's pleasing to hear you appreciated the waterfront setting and the lake views from our dining areas at The Lakefront Anchorage. Thanks for sharing your thoughts. We look forward to welcoming you back.

10/10 - 훌륭해요

Lee-Ann

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The Lakefront is a true class act, cozy, clean, accommodating and friendly. I will stay here anytime I’m in anchorage. Thank you!
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 24일
Lee-Ann, thank you for sharing your excellent experience at The Lakefront Anchorage. We're delighted to hear you found our location comfortable, well-kept, and inviting. Your support and desire to return are the highest compliments for us. We look forward to your next visit whenever you're in the area.

10/10 - 훌륭해요

Kim Van

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Kim Van, thank you so much for your high rating. At The Lakefront Anchorage, we pride ourselves on offering excellent guest experiences and we're glad to see we've met your expectations. We look forward to hoping your next visit will be as pleasant as the previous one.

10/10 - 훌륭해요

Michael

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 24일
Thank you for this excellent rating, Michael!We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at The Lakefront Anchorage! We'd love to host you again someday for yet another unforgettable visit.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This property always does a Great job everytime im here
2024년 2월에 6박 숙박함
답변 제공: Customer Service 님, 2024년 2월 22일
Robert, it's wonderful to hear that you consistently have an excellent experience at The Lakefront Anchorage. Our team members work hard to ensure our guests receive top-notch service each time they visit. We're always thrilled to welcome you back and look forward to your next stay.

8/10 - 좋아요

Brian

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice hotel, but showing its age.
답변 제공: Customer Service 님, 2024년 2월 21일
Brian, it's delightful to know you appreciated your stay at The Lakefront Anchorage. We are proud of our hotel's distinct character, and we continually strive to enhance our guest experience. Thank you for your feedback, and we hope to provide you with an even better experience on your next visit.

10/10 - 훌륭해요

Marga

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Thank you for the fantastic rating, Marga!We strive to make all of our guests feel welcome and relaxed during their time at The Lakefront Anchorage! We can't wait to see you again soon.

10/10 - 훌륭해요

Lorna J

2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Thank you for the wonderful rating, Lorna!It's fantastic you enjoyed your time at The Lakefront Anchorage so much! We look forward to hosting you again soon for another amazing experience! Have a fantastic day!

8/10 - 좋아요

Keilan

연인과의 여행
좋아요: 청결 상태, 편의 시설/서비스, 숙박 시설 상태 및 시설
Love his close hotel is to the - Airport. A quick five minute drive, Extremely Convenient!
2024년 2월에 7박 숙박함
답변 제공: Customer Service 님, 2024년 2월 15일
Keilan, it's wonderful to read that you found The Lakefront Anchorage's proximity to the airport to be extremely advantageous for your travels. We're glad it made your experience more convenient! We hope to have the pleasure of welcoming you back next time your journeys bring you to Anchorage. Safe travels!

10/10 - 훌륭해요

herman

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
just fine
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 18일
Herman, we're delighted that you found your stay at The Lakefront Anchorage to be enjoyable. Thank you for sharing your positive review. We hope to welcome you back again.

10/10 - 훌륭해요

Amberlee

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Warm environment and nice rooms
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Amberlee, it's delightful to hear that you appreciated the inviting atmosphere and comfortable accommodations at The Lakefront Anchorage. We take pride in providing our guests with an enjoyable stay. Thank you for sharing your feedback, and we look forward to your next visit.

6/10 - 괜찮아요

robert

출장 여행
The area around the hotel is infested by some of the worst dredges of humanity. The area has a large group of derelicts wandering about.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Robert, thank you for your feedback. The surrounding area is indeed vibrant and varied, and we understand that it may not be to everyone's preference. We do our best to keep our property safe. We hope this does not deter you from considering another stay. We strive to offer an enjoyable and safe experience for all our guests.

6/10 - 괜찮아요

Deborah

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태
Very friendly staff! Property needs some updating. Room was quiet. Shower was slimy.
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Deborah, it's promising to hear that you appreciated the friendliness of our team members. We value your insights regarding potential improvements to our hotel and are noting your comments about the room conditions. Please know, we are committed to offering a comfortable experience and your feedback plays a key role in that process. We hope you'll consider us for future stays in the Anchorage area.

10/10 - 훌륭해요

Julie 님, Fairbanks

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
It’s a nice place to stay. Great restaurants and bar. Easy and convenient. The staff is awesome!
2024년 2월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 2월 13일
Julie, it's wonderful to hear you enjoyed your experience at The Lakefront Anchorage. We're delighted you found our restaurants, bar, and convenience to your liking. Your compliment about our awesome team members being a highlight of your stay is greatly appreciated. We look forward to hosting you again in the future.

10/10 - 훌륭해요

Erik

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I highly recommend staying at the Lake Front, it’s really nice and half the price of most of the higher end hotels
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 12일
Erik, your high recommendation of The Lakefront Anchorage is greatly appreciated. We're thrilled you found the hotel to your liking and found us to be an excellent value for your money. We hope to welcome you back soon!

4/10 - 별로예요

Barbara Maxine

출장 여행
I did not receive the water on Check In, nor was I informed about the food and beverage credit per day. Very disappointing.
2024년 2월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 2월 11일
Barbara, we regret to hear about your recent experience. It appears there was a lack of communication regarding benefits like the daily food and beverage credit. Please rest assured that we prioritize transparency and clear communication, and this feedback will be valuable in refining our guest experience. Moreover, we're tremendously sorry that your arrival didn't include a much-expected refreshing amenity. We would cherish an opportunity to better serve you in the future.

8/10 - 좋아요

Deborah 님, Bellingham

좋아요: 직원 및 서비스
Beautiful view of the lake, very close to the Airport. Nice selection on the Breakfast menu. Portions were huge. I would have liked a little more attention to sheet changing and room detail.
2024년 1월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 2월 7일
Deborah, we're delighted that you enjoyed the picturesque lake views and our breakfast offerings at The Lakefront Anchorage. Thank you for sharing your feedback regarding the room care. We value your insight and will ensure your suggestions are passed on to our team members for improvements. We are looking forward to welcoming you back in the future.

6/10 - 괜찮아요

Kareena

연인과의 여행
좋아요: 직원 및 서비스
The a.m. dining staff (Rita) is very friendly.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 6일
Kareena, it's heartening to know you acknowledged the hospitality of our morning dining team members, especially Rita. Providing a friendly experience is important to us at The Lakefront Anchorage. We hope to welcome you again soon.

8/10 - 좋아요

Yuri

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 2월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 6일
Yuri, it's great to see that you had a favourable experience at The Lakefront Anchorage. We appreciate your rating and look forward to serving you again soon. We're always striving to excel and your feedback helps us to improve and develop our services.

8/10 - 좋아요

Megan

2024년 1월에 5박 숙박함
답변 제공: Customer Service 님, 2024년 3월 21일
Megan, we're pleased to see you had a positive stay at The Lakefront Anchorage. It's our top priority to ensure our guests have an enjoyable experience. We would love to welcome you back for another pleasant stay in the future.

4/10 - 별로예요

Douglas

단체 여행, 출장 여행
별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Place has gone downhill. Staff is rude and impolite.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 29일
Douglas, it's unfortunate to hear that your recent visit did not meet your expectations. We strive to maintain professionalism and courtesy across all our team members and it's disheartening to learn that you experienced otherwise. As we continually aim to improve, your insight is invaluable to us. We hope to have the opportunity to win back your confidence in the future.

2/10 - 너무 별로예요

hayley

가족 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Unfortunately from the outset our stay was substandard. On checking in later at night we were not greeted, the receptionist only gave one room instead of two, then on split floors when we were a family. I had to ask to be put together. Never explained resort fee, where our room was, the vouchers with the room key which we found just before we left, never gave us water which we should have been given. Don't expect your room to be serviced because unless you request it then it doesn't happen. That wasn't explained either. So the resort fee which is a hidden cost gives you absolutely nothing but charges you over $20 US.a day per room. In NZ this is illegal.What you quote is the cost . Rooms are run down. Staff are rude and dismissive. The food in the restaurant was great and service was ok in there but the front of house needs a serious makeover. The word hospitality isn't something they are aware of and it badly reflects on the hotel and Anchorage. I absolutely would not recommend this hotel. It charges additional costs without explanation while providing nothing for it.
2024년 1월에 4박 숙박함
답변 제공: Customer Service 님, 2024년 1월 23일
We appreciate the feedback, Hayley.It's unfortunate your time with us was less than ideal. A member of our team would like to discuss your experience further. Please provide us with an email address or phone number that would be convenient to reach you? We'd like to look into this as soon as possible.We hope for the opportunity to share a more positive experience with you soon.

10/10 - 훌륭해요

Opel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Great staff
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 24일
Opel, it's wonderful to hear that The Lakefront Anchorage exceeded your expectations. We especially appreciate your compliments regarding our dedicated team members. We're delighted to have been a part of your travel experience and look forward to welcoming you back in the future.

8/10 - 좋아요

Linda

좋아요: 청결 상태
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 2월 10일
Linda, thank you for taking the time to rate The Lakefront Anchorage. We appreciate your feedback and hope to welcome you back in the future to serve you even better.

10/10 - 훌륭해요

Richard

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
A good stay as usual.
2024년 1월에 2박 숙박함
답변 제공: Customer Service 님, 2024년 1월 20일
Richard, it's splendid to know you had another enjoyable stay at The Lakefront Anchorage. We appreciate your loyalty and look forward to hosting you again soon. Safe travels.

8/10 - 좋아요

Katie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good hotel. Clean, efficient, comfortable. I would stay here again.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 19일
Katie, thanks for sharing your experience. We're pleased to hear that you found The Lakefront Anchorage to be neat, reliable and cozy. It's also encouraging to know that you'd choose to join us again. We eagerly anticipate your next visit!

6/10 - 괜찮아요

Thierry

출장 여행
좋아요: 직원 및 서비스
2023년 12월에 3박 숙박함
답변 제공: Customer Service 님, 2024년 1월 18일
Thank you for taking the time to submit this feedback, Thierry.We are very pleased to hear that you found your stay to be agreeable. We regret to hear your time was less than perfect. We will share your feedback with our team moving forward. We look forward to hosting you again so that we can share a better stay with you.

10/10 - 훌륭해요

Maryanne

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
My husband and I stay here frequently, because of easy proximity to airport, a staff that knows us and is very friendly and helpful, clean, decent restaurant food, and reasonable rates. We're Millennium members, so free full breakfasts, a coupon for $10 off any restaurant meal, sometimes a five dollar off reservation discount towards next reservation, and a great view of the largest float plane lake in the world.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
Maryanne, it's always a pleasure to host you and your husband at The Lakefront Anchorage. We're delighted to know that our location, our attentive team members, cleanliness, and dining options continue to meet your expectations. Nothing pleases us more than welcoming back our loyal Millennium members. Thank you for appreciating the unique view of the float plane lake from our establishment. We can't wait to see you again on your next visit.

2/10 - 너무 별로예요

James

가족 여행
별로예요: 직원 및 서비스
We were charged $179 additional for “resort fees.” We prepaid for the room, and were not informed by Expedia that we would have to pay additional fees at checkout.
2023년 12월에 8박 숙박함
답변 제공: Customer Service 님, 2024년 1월 13일
James, we understand your concerns about unexpected fees you encountered during your stay. We want to assure you that all charges are communicated during the booking process, and we regret any oversight or misunderstanding. Your feedback is valuable as it helps us ensure clarity and transparency moving forward.

10/10 - 훌륭해요

Corey

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Close to airport. Shuttle was nice.
2024년 1월에 1박 숙박함
답변 제공: Customer Service 님, 2024년 1월 27일
Corey, it's wonderful to hear you valued the hotel's proximity to the airport and appreciated our shuttle service at The Lakefront Anchorage. We hope to welcome you back in the future for an equally convenient stay.