4/10
Air conditioner did not work, and there was no mat in a very slick bathtub in the room we had the first night. I told the desk clerk of both issues the in the morning, but no action was taken while we were out of the room for about 8 hours. When I asked the evening clerk why the air conditioner are hadnโt been checked, she initially said she hadnโt been on duty that morning, then almost immediately changed the excuse to maintenance having checked the wrong room. When I requested another room from the evening clerk, she just walked away, came back about 10 minutes later and said the thermostat wasnโt set to cool. That was not the case, as I had checked it before requesting a new room. She just walked away again, and a few minutes later while still standing at the desk, I turned and noticed her at the room door with a replacement thermostat (sheโd hadnโt even told even told me thatโs what she was going to do). She fiddled with the replacement thermostat and the a/c unit for about 10 minutes then just walked out, even after I told her that it still wasnโt working. I went straight back to the desk, and she seemed surprised that the unit wasnโt working, even though Iโd told her that less than two minutes before. When I again asked for a different room and mentioned that I was already late for an event, she got very curt with me and said she was working on it. (It was hard to tell, as not once in this 30-minute ordeal had she ever mentioned what her plan was to resolve the issue)
Miles
2025๋
7์์ 2๋ฐ ์๋ฐํจ