야외 수영장
예약 가능 여부 확인

케이 호텔 & 레지던스 여행 후기

3 out of 5
케이 호텔 & 레지던스
555 Don Juico Avenue, Clarkview, Malabanias, Angeles City, Pampanga

이용 후기

6.2
평점 10 - 훌륭해요. 47개 이용 후기 중 4개" "
평점 8 - 좋아요. 47개 이용 후기 중 12개" "
평점 6 - 괜찮아요. 47개 이용 후기 중 18개" "
평점 4 - 별로예요. 47개 이용 후기 중 8개" "
평점 2 - 너무 별로예요. 47개 이용 후기 중 5개" "

6.6/10

청결 상태

7.0/10

직원 및 서비스

5.8/10

숙박 시설 상태 및 시설

4.0/10

친환경

이용 후기

6/10 - 괜찮아요

Jungtaek

좋아요: 직원 및 서비스
2024년 3월에 4박 숙박함

4/10 - 별로예요

JONG SUN

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
완전 비추입니다.
예전에는 나쁘지 않았다고는하는데 숙박비는 현재 예전보다 꽤 가격이 내려간 위더스와 비슷한 수준이지만 천지차이일 정도로 기본적인것조차 아무런 준비가 되어 있지 않습니다. 카드키가 작동되지 않는데 시스템적으로 교체하지도 못하고 열쇠를 받아서 사용했습니다. 변기쪽에서 물이 새는지 변기쪽부터 욕실 바닥 한쪽에 물이 흥건했고 타올이나 휴지등 어메니티가 전혀 준비되어있지 않았으며 그것마저도 요청한 뒤 한시간이나 지나서야 받았지만 타월은 아주 오래되고 더러워서 먼지 수준이 아니라 천 찌꺼기가 떨어질 정도였습니다. 필리핀인 숙박객조차도 엉망이라며 인상을 찌푸렸습니다. 위치도 어중간해서 대기하고있는 트라이시클이 없어서 그랩을 이용하거나 지나가는 트라이시클을 잡아서 협상해야합니다. 룸서비스로 조식이 제공되기는하는데 마늘밥에 뭔지모를 햄과 계란프라이가 나오며 한국인은 먹기 힘들겁니다. 예전에는 픽업이 무료로 제공되었다는 후기를 봤는데 현재 유료입니다. 공사중이라 소음도 있었고 온수도 제공되지 않았습니다. 엘리베이터의 스크린도 모두 파손되어있어 몇층인지 구분할수가 없습니다. 수차례 클락을 방문했고 다양한 숙소를 이용해봤지만 숙박비도 비쌀뿐더러 서비스도 여기의 반값 수준의 숙소보다 훨씬 좋지 못합니다.
2022년 6월에 2박 숙박함
답변 제공: Rm 님, 2022년 7월 27일
Hello Mr. Jong Sun, We apologize for your poor experience with us on your last stay. Hoping that you will give the hotel a chance to change your point of view. We are offering you a free Room upgrade on your next booking hopefully. Thank you.

6/10 - 괜찮아요

KBS MOLD

가족 여행
좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 청결 상태
응대 위치 규모는 좋지만 시설관리 청결상태는 별루임
2020년 1월에 3박 숙박함
답변 제공: Ms. Rose 님, 2020년 2월 21일
Thank you for your stay at Kay Hotel & Residences. Hope to see you on your next visit in the Philippines.

6/10 - 괜찮아요

kang hae

출장 여행
2019년 12월에 1박 숙박함

4/10 - 별로예요

실제 이용하신 고객

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설

6/10 - 괜찮아요

실제 이용하신 고객

6/10 - 괜찮아요

jangyeob 님, 울산

좋아요: 청결 상태, 직원 및 서비스
객실이 깨끗해서 좋았으나.. 와이파이 문제.수영장청결상태문제. 다 완공되지 않아 좀..... 그렇다... 위치도 코리안타운에서도 멀고 바에서도 멀고.. 이동하는데 힘들었다.

8/10 - 좋아요

KEUN WOO 님, South Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Nice hotel
Enjoiii every moment of this hotel Hotel employees r so great!!!^^ But Swimming pool and Gym r not a good condition

6/10 - 괜찮아요

MYUNGSOO 님, Seoul, South Korea

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
그랜뷰 타워 호텔,,,가격 대비 불편하지는 않아요.
위치는 SM mall까지 거리가 걸어서 약 20분정도 걸리는 거리입니다. 식사는 부페가 아닌 American, continental 등의 주문하여 식사할수 있습니다. 객실내에는 Safety box가 없고, Reception에 맡겨야 하는 불편함이 있습니다. Wifi는 객실에서는 신호가 높지 않으나, 식사를 하는 Skylounge에서는 신호가 아주 좋습니다.
답변 제공: Armando Agusto 님, 2015년 5월 2일
Dear Guest, Thank you for choosing Grandview Tower Hotel. We are very delighted with your comments and we will assure you that we see to it that our services are up to the standards. We wish to see you again soon.

6/10 - 괜찮아요

Joo Chuan

单纯过夜可选择，若对房间有要求不推荐
我住的214号，房间是很大，但房内没垃圾桶，电视机无法观看频道，被单很差劲，花洒的热水也不热，提供的早餐难以下咽，Wi-Fi也很烂，如果只是单纯过夜是可以选择，但是若对房间有要求不推荐这家。
2022년 6월에 1박 숙박함
답변 제공: RM 님, 2022년 7월 27일
Hello Mr. Joo Chuan, We apologize for your concerns during your stay at our hotel. Rest assured that we have addressed this. Given a chance please rebook with us and we are giving you a Free Room upgrade. Thank you for your feedback.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함

2/10 - 너무 별로예요

실제 이용하신 고객

2020년 3월에 1박 숙박함
답변 제공: Rose 님, 2020년 3월 24일
Dear Valued Guest, We thank you for the good review. Hope to be of service with you in the future. Thank you.

4/10 - 별로예요

Agnes

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Booked a room online. Room was not booked. Place look like accommodates prostitutes.
2020년 2월에 1박 숙박함
답변 제공: Ciara 님, 2020년 3월 1일
Hi, Agnes! We apologize for the inconvenience you encountered booking online. We'd love to take a closer look into this. You mentioned that you booked a room online and then said, "room was not booked" followed by your observation on our guest accommodation. Just to clarify. could it be that there was a technical issue on our end why your booking got canceled? Or did you intend to cancel due to your observation? If it's latter, we'd like to thank you for your feedback. As a public accommodation company, we cannot discriminate against or segregate our guests based on their appearance, race, religion or national origin. We hope you understand. Please let us know if you have any other concerns. In Kay Hotel and Residences, you are always welcome!

10/10 - 훌륭해요

Young

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was great service's and comfortable stayed
2020년 2월에 1박 숙박함
답변 제공: Rose 님, 2020년 2월 25일
Thank you so Much for the appreciation! Hope to see you again in the future. We are very glad to be of service! Cheers!

6/10 - 괜찮아요

Leroy

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Hotel is in a good location, a bit far away from walking street but still ok. Telephone number on the net was wrong so I had to book via hotel.com. Price was 300 Pesos difference. Don't understaand why they don't accept credit cards at the bar. Pool is not maintained, so if you want a nice pool this is definitely not the place to go. Restaurant food is also ok, nothing special. All signs are written in Korean especially the ones in front of the elevators. Still don't know what was written there exactly
2020년 1월에 4박 숙박함

6/10 - 괜찮아요

Aaron

가족 여행
좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Unfortunately the bads outweigh the goods
Price was cheap, staff were friendly and helpful. The lobby was clean and looked very lavish. The pool was large and cold, the beds were large and there were 2 which is relatively hard to find in one room. The room was large compared to most hotels. The aircon, fridge and WIFI worked VERY well, which is also hard to find. Free bottled water was good. That's about where the good news ends though. The hot tub was not working and looked like it hadn't for a VERY long time which is disappointing as it was one of the main reasons we chose this hotel. The rooms, hallways and rooftop pool area were unkept, dirty, in disrepair and in desperate need of refurbishment. There were stains and dust everywhere. Think about the worst you have ever seen, then double it. The signs to the rooms were confusing and you basically walk around blindly until you find the number you need. Room service menu is only local and Korean food, and there was not much option. We suggest ordering in ENVY home delivery. Beds were hard and uncomfy. No comforters. No hot water at all in the bathroom, so cold showers all around. Tea and coffee in room but no cups or mugs. Location is average. It could be great but needs a LOT of money spent on it and lots more cleaning staff.
2019년 12월에 1박 숙박함
답변 제공: RM 님, 2019년 12월 24일
Hello Sir, We apologize for the inconvenience we have caused you. We are noting all the negative review and rest assured that this has been brought to the attention of the Operations Manager. Hoping that you will consider us on your next vacation, to make it all up with you. Thank you.

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Expedia needs to check on ALL the rooms in your portfolio. The room we were offered was disgusting and nothing like the one that was displayed on YOUR WEBSITE. I have am skeptical of using Expedia again.
2018년 4월에 1박 숙박함

6/10 - 괜찮아요

Joy 님, Manila, Phils

좋아요: 직원 및 서비스, 객실의 편안함
Rooms are spacious enough, but not well maintained
Hotel provides basic amenities. Spacious enough room with large toilet. Rooms not well maintained though. Fixtures are falling off the wall; carpeted floors are stained and dusty - if you walk around barefoot your feet get dirty pretty quickly.

4/10 - 별로예요

leo

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
no service
first far from everthing had totake a jeepy or a bike to go any where pool was dirty ask them to clean the pool they didn,t gone all day room was clean had to ask them to clean the room breakfast really bad no good at all i would stay away from this place , better places to stay

6/10 - 괜찮아요

실제 이용하신 고객

별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
OK stay for 2 nights.
OK stay for 2 nights. But not impressed. The touted rooftop pool and resto was closed.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
kay hotel
the Kay hotel was very good plenty of room very clean the wife really liked it.

10/10 - 훌륭해요

Danny 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooftop pool and great staff
Great hotel. Rooftop pool, balcony, wifi and great staff.

10/10 - 훌륭해요

Danny 님, USA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Rooftop pool and in a great area
Great hotel with a beautiful rooftop pool. The staff was very nice all the time, and even went out of their way to help me print my boarding passes. The lobby is very big and has a 'grand hotel' feel to it. The rooftop pool is very nice, and you can even see small planes take off and land in the distance at the private airport, but it's far enough away that you never hear them. The bathroom was fancy, and I also liked having a private, comfy balcony. Highly recommended.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
별로예요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Poor hardware but nice staff
There is a poor wifi and the decoration unlike what I read on website. But the staff are quite kind even they can't change me a room

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
Value for money
Stayed for 2 nights at this hotel with family during the holy week. Construction ongoing but did not bothered us. Booked a Premium Deluxe King room - the room itself and bathroom is modern and very spacious. Beds were comfortable and nice. Hallway looks like in 4-5 star hotels. We enjoyed the pool/jacuzzi so much. Downside is that air conditioning inside the room wasn't working very well, limited towels (they charge you for extra), customer service needs improvement (particularly front desk, housekeeping, F&B). Overall we had a pleasant stay. We hope to be back with an improved management. Way to go.

8/10 - 좋아요

TAKASHI 님, japan

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
Night spot far, near Airport
Angeles stay, be sure to per night.Even away from walking, this distance is appropriate. this hotel "Best feeling"

6/10 - 괜찮아요

Hannah 님, Makati

좋아요: 객실의 편안함
Feb 13-14 stay
Hotel unit is relatively big. Ideal for family of 6. Roofdeck is still a constructin in progress, but nice viw up there. Additional improvements needed.

4/10 - 별로예요

Yoshihito 님, Cainta, Ph

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
自分が経験した中で過去最低のホテルでした。もう2度と泊まりません。 まず、ドアマンやレセプションの態度が良くありません。私が何かしたかとちょっと怒ったら普通になりましたが（笑）ロビーや通路は綺麗です。が、部屋の中は壁のペンキが剥がれていたりタイルの上のソファーが動いた下には沢山のホコリ、、バスタブ付きなので利用したのに、お湯が出ない、、、。何度も何度も部屋にハウスキーパーが部屋にやってきて、全くゆっくり出来ません。終いには日曜日だから修理できないとの事。文句を言って、ヒーターを借りました。お湯が中々熱くならないので大変です。またシャワーからは水しか出ませんから頭は洗えません、、。また、WIFI付きなのに、WIFIの電波が入ってきません。お湯の件で疲れたので、こっちは文句を言いませんでした。近隣にはセブン-イレブンがあります。それだけです。よほど慣れた人でないとオススメできない位置にあります。

6/10 - 괜찮아요

Ramon Jr 님, Cainta, Rizal

좋아요: 청결 상태, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
What happened?
What happened? it has become delapidated

4/10 - 별로예요

Marco 님, München

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
Beste Zeiten vorbei. Nicht zu empfehlen
Das Hotel hat vor kurzen seinen Besitzer und Namen gewechselt. Leider ist seit dem Bau nichts mehr gemacht wurden, das Hotel ist in einem schlechten Zustand. Den Preis absolut nicht mehr gerechtfertigt. Vom Frühstck waren aus der Karte nur 2 Sachen verfügbar, einfach peinlich.

6/10 - 괜찮아요

salman

좋아요: 청결 상태, 객실의 편안함

4/10 - 별로예요

hung

별로예요: 직원 및 서비스
Disappointed
Really bad experience. Theres no wifi in d room, found at least 2 mosquitoes in the room. Many more in d lobby. Poor buffet breakfast with only very limited choices. Friendly staff anyway but cant help anyway.

4/10 - 별로예요

Michael 님, Baguio

별로예요: 숙박 시설 상태 및 시설
Stay away until renovation is finished!
You should inform guests that there is a renovation going on. The place is so dusty. Very limited choices in the restaurant! Had to eat outside.

2/10 - 너무 별로예요

Pik

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not Recommended
Worst hotel experience i've ever had in my life. Totally a fake pictures vs on the actual. Hotel staff worst,lazy,not accomodating.

8/10 - 좋아요

Kevin 님, Cebu

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
A Little Golden Hideaway
I was pleasantly surprised that a hotel with such a low room rate could offer such a good level of service. It met all my expectations and a little more. The staff were very good and helpful. The food was nice. Nothing fancy or special, they stuck to the basics in cooking and it tasted really nice. It puts a lot of 4 to 5 star hotels to shame. I will stay there again on my next visit.

6/10 - 괜찮아요

Gg 님, pampanga

별로예요: 객실의 편안함
Clean towels takes forever to arrive
* they made my kids use the same towels they used after swimming * the lobby was super hot... we checked in summer and everyone was sweating when we were checking in and out :(

6/10 - 괜찮아요

Gerad 님, Lingayen, Philippines

좋아요: 직원 및 서비스, 객실의 편안함
Nice hotel and good location, but no towels, etc.
We checked into the hotel and immediately were hit with a PHP1000 refundable room charge. The Room was nice as described. good facilities except there was no curtain in the bath. We bathed and went to our meeting. The next AM we had to use the towels again. Later, When we arrived at 5PM there was no fresh towels or linen. I informed the Desk in person and was advised the fresh towels were coming. At 10 PM I called and they said th3ey were coming. At 11PM a person arrived with two towels and a fresh floor mat for the bath. Fortunately my wife brings her own towel. The parking was good but limited. The included breakfast was not as good as McDo. When we arrived the impression was good, but the longer we were there, it went down hill.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Pleasant stay.
It is anxiety is not there SBOX.
답변 제공: Armando Agusto 님, 2015년 5월 23일
Dear Guest, Thank you so much for choosing Grandview Tower Hotel and we apologize for the inconvenience. At the moment the management is on the process of procuring the Safety Deposit Box and it will on service as soon as possible.

8/10 - 좋아요

Vladimir 님, Tallinn

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Overnight stay
Quite a nice place for overnight stay. It's a bit old but quite comfortable. Breakfast is big enough. Hotel is just 10 min from Clark airport and about 15-20 min walk from SM Clark mall.
답변 제공: Armando Agusto 님, 2015년 5월 16일
Dear Guest, Thank you so much that your stay was comfortable at Grandview Tower Hotel. Rest Assured that we will continue to provide you excellence service.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
外墻在裝修中，房間很好。
外墻在裝修中，房間很好。
답변 제공: Armando Agusto 님, 2015년 5월 2일
Dear Guest, Thank you for choosing Grandview Tower Hotel. We are very delighted with your comments and we happy that you have a wonderful stay. We wish to see you again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Nice place!
Nice place in a convenient location!
답변 제공: Armando Agusto 님, 2015년 5월 2일
Dear Valued Guest, Thank you so much for choosing Grandview Tower Hotel and we wish to see you again soon.

8/10 - 좋아요

Sheng 님, SF, CA

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
friendly staffs
staffs are all accomodating/friendly. it was a fastastic stay. :)
답변 제공: Armando Agusto 님, 2015년 3월 12일
Dear Guest, Thank you so much for choosing Grandview Tower Hotel. We will assure you that we will continue to give you the excellent service that we showed you during your stay. We wish to see you again soon.

8/10 - 좋아요

SHUN MING 님, 台灣

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
不錯的選擇，c/p值高。
服務親切有禮，視野寬闊，房間清潔舒適。
답변 제공: Armando Agusto 님, 2015년 4월 11일
Dear Sir, Thank You For Choosing Grandview Tower Hotel and to your positive comment we assure you that we will moving forward in achieving the service excellence. we wish to see you again soon.

10/10 - 훌륭해요

Mauricio 님, Anaheim

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
별로예요: 숙박 시설 상태 및 시설
Very modern with great view!!
The Grandview is in a great location on Don Juico Ave close to everything. Hotel looks very modern with good prices. I think the Hotel is fairly new because there were a few hickups with the system but other than that it's a GREAT option. Breakfast is delicious at the top of the building. Great option!!!
답변 제공: Armando Agusto 님, 2015년 3월 21일
Dear Mr. Mauricio, Thank you so much for your positive comments and thank you for choosing Grandview Tower Hotel. Hope to see you soon

2/10 - 너무 별로예요

Turki 님, R

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설
You must choose another hotel
Poor barkfast

8/10 - 좋아요

kazutaka 님, 神奈川県

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
新しいホテル
値段からみれば部屋も綺麗だし、とても得だと思います。ただフィールズアベニューのウオーキングストリートまで距離がありトライスクルかジプニーを使わなければ行けない距離だと思います。ちなみにトライスクルだと片道100ペソです。隣りにコンビニがあります。静かな場所で寝たい方にはお勧め。
답변 제공: Armando Agusto 님, 2015년 2월 14일
Dear Guest, Thank You so much for Choosing Grandview Tower Hotel. and Thank you for the positive experience that received during your stay, rest assured that we will continue our excellence service to you. I wish to see you again soon.

8/10 - 좋아요

TOM

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Good accommodation and genuine hospitality
General Manager, and all staffs gave me great and comfortable stay in the GrandView Tower Hotel. All staffs is really friendly and kind. Whenever I meet them, they say hello and smile me. Once I ask something them, they managed to do it for me. Their preferable tendency always made me good. Lobby, corridor, elevator, and room was refurbished and looks very new. I especially like polished stone floor, and clean white sheets of the bed. Shower and water room was well cleaned up too, and comfortable. Even cleaning staffs voiced me friendly when I see them. I could know they've been well educated as same as other staffs. I had occasion to eat every breakfast in "the grand-cafe" inside the hotel. The Philippine breakfast I tried, was pretty tasty. If I had more time, I would have liked to try another menu on lunch and/or dinner. If I should talk about disadvantage of the GrandView Tower Hotel, I only mentioned the distance from the Fields avenue. It takes 20 min. in case of walking, and it seemed that there are some dark spot at the night time. Still we can reach the central of the enthusiasm city in only 10 min. via geepnies. We can get them on only 8 peso, and move wit safe first of all. Anyway, I evaluate the GrandView Hotel as one of excellent hotel in Asian city. As long as the hotel serve us the same service quality on the same budget level, I'll absolutely stay there again. Thank you all concern to the GrandView Tower
답변 제공: Armando Agusto 님, 2015년 6월 13일
Dear Sir, Thank you so much for choosing Grandview Tower Hotel and we will look forward to see you again soon.