각각 다른 스타일의 인테리어, 각각 다르게 가구 비치, 책상, 노트북 작업 공간
예약 가능 여부 확인

소네스타 심플리 스위트 디트로이트 앤 아버 여행 후기

3 out of 5
소네스타 심플리 스위트 디트로이트 앤 아버
701 Waymarket Dr, Ann Arbor, MI

이용 후기

8.4

매우 좋아요

평점 10 - 훌륭해요. 867개 이용 후기 중 401개" "
평점 8 - 좋아요. 867개 이용 후기 중 308개" "
평점 6 - 괜찮아요. 867개 이용 후기 중 88개" "
평점 4 - 별로예요. 867개 이용 후기 중 45개" "
평점 2 - 너무 별로예요. 867개 이용 후기 중 25개" "

8.6/10

청결 상태

8.6/10

직원 및 서비스

8.0/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

8.2/10

친환경

이용 후기

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very kind people and nice place
2021년 5월에 11박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2021년 6월 7일
Thank you for your review and for mentioning our kind people! You're right, we have the kindest people in Ann Arbor. The team here at the Sonesta Simply Suites Ann Arbor works hard to be the nicest hotel in Ann Arbor and we're thrilled to hear you agree. We look forward to seeing you again the next time you visit our area!

8/10 - 좋아요

HYUNGJU

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 5월에 4박 숙박함

8/10 - 좋아요

Young-Jun

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2018년 6월에 8박 숙박함

8/10 - 좋아요

Michelle L

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스
Pros: Spacious suite, comfy bed, convenient parking by entrance near room, friendly desk staff, early check-in allowed, A/C worked well, located next to a strip mall with several restaurants. Cons: Hallways smelled awful, charge for early check-in (room is just sitting empty anyway,) coffee free but pretty bad, cereal cup for $4 but no milk. Verdict: Good value overall and will stay again (but will bring a travel Keurig and breakfast!)
2024년 4월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 4월 17일
Thank you for your review! We look forward to seeing you on your next visit.

8/10 - 좋아요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
Very good hotel for the price. Clean and simple set up.
2024년 4월에 2박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 4월 9일
Thank you for your review! We look forward to seeing you again soon.

8/10 - 좋아요

Tracy

좋아요: 직원 및 서비스
2024년 4월에 2박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 4월 10일
Thank you for your review! We look forward to seeing you again soon.

10/10 - 훌륭해요

Tiauna

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good stay for one night with kids
2024년 4월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 4월 8일
Thank you for your review! The team here at the Sonesta Simply Suites Ann Arbor is thrilled to hear you and your kids enjoyed your stay. We look forward to seeing your family again soon!

8/10 - 좋아요

Brooke

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Everything was clean, great for extended stays
2024년 4월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 4월 5일
Thank you for your review and for mentioning our exceptional cleanliness. You're right, we are perfect for extended stays. The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again on your next visit to our area!

8/10 - 좋아요

Christina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 3박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 4월 5일
Thank you for your review! We look forward to seeing you again soon.

8/10 - 좋아요

Matina 님, Monmouth Junction

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The room was clean and neat. The staff was very helpful and compromising. The only thing the bed was too small, I am only 5 feet tall. A double mattress would have been better.
2024년 3월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 4월 2일
Thank you for your review! We're thrilled you found us helpful and clean. You're right, we do not have any rooms with two double beds; only two twins or one queen. We're glad you enjoyed your stay and look forward to seeing you again soon!

10/10 - 훌륭해요

Matina 님, Monmouth Junction

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It’s a clean, and room is large. Convenient for food and shopping nearby.
2024년 3월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 3월 29일
Thank you for your review and for mentioning our large, clean suites. You're right, we are also very conveniently located! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you on your next visit.

6/10 - 괜찮아요

Carmello

I stayed at Sonesta Simply Suites Detroit Ann Arbor, and my experience didn't quite match the 8.4 rating I saw online. Right off the bat, there was a noticeable smell of cigarettes in the lobby. The doors lock after 11pm, which I guess is for security, but it made me wonder about the safety of the location. The cleanliness of the room could be improved, as it felt somewhat unkept. The hotel is set behind a strip mall, and I noticed some rooms looked lived-in, complete with holiday decorations. Overall, it seems like there's room for improvement to live up to its high rating. Fine if you want to save a few bucks.
2024년 3월에 2박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 3월 29일
We're sorry to hear about your mediocre experience. Please reach out directly if you'd like to discuss this further.

8/10 - 좋아요

Marci

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The hotel is an average property. It is good for the price you pay. The staff were always nice. I traveled alone and stayed for 3 nights. I always felt safe. The room was a good nice. It's great to have a kitchen to warm up leftovers and keep drinks in the fridge. My only complaint is that the shelf in the bathroom was pretty dusty. It made me nervous about the rest of the room, but after initial inspection of the room it was fine.
2024년 3월에 3박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 3월 29일
Thank you for your review! We look forward to seeing you again soon.

10/10 - 훌륭해요

Dalana

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Great Location. VERY CLEAN.
2024년 3월에 2박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 3월 26일
Thank you for your review and for mentioning our great location! You're right, we are centrally located in Ann Arbor and it's easy to get to anywhere from here. The team here at the Sonesta Simply Suites Ann Arbor strives to be the cleanest hotel in the city and we're so thrilled to hear you found us very clean! We look forward to seeing you again soon.

6/10 - 괜찮아요

Venugopal 님, Kendall Park

좋아요: 청결 상태, 직원 및 서비스
2024년 3월에 2박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 3월 25일
We're sorry to hear about your mediocre stay. Please reach out if you'd like to discuss this further.

10/10 - 훌륭해요

GULWATANPREET

2024년 3월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 4월 8일
Thank you for your awesome review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you on your next visit.

10/10 - 훌륭해요

Shelby

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff is so kind, the hotel is clean and quiet, and honestly my only regret is not bringing my dog, because she would've had a great time. The room itself was spacious, clean, and included a well-stocked kitchenette (in terms of appliances and tableware), and the bathroom was equally spacious and well-stocked. I will absolutely stay here again anytime I have to come to Ann Arbor.
2024년 3월에 1박 숙박함
답변 제공: Sonesta Team 님, 2024년 3월 14일
Thank you for your fantastic review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

8/10 - 좋아요

Victoria 님, ZAPOPAN

연인과의 여행, 출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
In general its a good hotel
2024년 3월에 1박 숙박함
답변 제공: Sonesta Team 님, 2024년 3월 12일
Thank you for your review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

8/10 - 좋아요

Tracy

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 3월에 2박 숙박함
답변 제공: Sonesta Team 님, 2024년 3월 12일
Thank you for your review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

10/10 - 훌륭해요

Dawn

2024년 3월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 4월 1일
Thank you for your fantastic review! We look forward to seeing you on your next visit.

10/10 - 훌륭해요

Brenda

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Everything was great. I enjoyed my stay.
2024년 3월에 2박 숙박함
답변 제공: Sonesta Team 님, 2024년 3월 12일
Thank you for your fantastic review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

10/10 - 훌륭해요

Scott

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was very friendly and helpful, room was updated, clean, smelled good, abd equipped with an electric range, full sized microwave and refrigerator would be perfect for an extended stay.
2024년 2월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 2월 26일
Thank you so much for your review! You're right, we are perfect for extended stays. The team here at the Sonesta Simply Suites Ann Arbor strives to be the friendliest and cleanest in Ann Arbor and we are so happy to hear you enjoyed your stay with us. We look forward to seeing you again soon!

10/10 - 훌륭해요

Eugene

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The Sonesta Simply Suites has truly superceded my expectations. It is an older property that has been kept up very well over the years. While staying here, they were actually replacing the roof with a new one. While it seems to be very dog friendly, I did not smell anything doggish about the place. The front desk staff was kind and helpful from beginning to end.
2024년 2월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 2월 22일
Thank you for your review and for mentioning our fantastic staff. You're right, our desk staff is amazing! The team here at the Sonesta Simply Suites Ann Arbor loves hearing when our guests enjoy their stays. We look forward to seeing you on your next visit to our area!

10/10 - 훌륭해요

JoLee

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Clean, easy, and safe.
2024년 2월에 4박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 2월 20일
Thank you for your review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

10/10 - 훌륭해요

Nicole 님, Danville

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Rooms are large and comfy. Have a large Long desk, kitchenette with full size fridge and freezer and microwave. Staff extremely nice. Location is close to U Mich and freeway and shopping. They even have items and games u can borrow. Many personal touches. Great free laundry room for guests. Very happy and will def stay again. Only complaint is showerheads are a bit weak. Small price to pay tho for great stay. And it’s obvious they love dogs!!!
2024년 2월에 4박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 2월 7일
Thank you so much for your review and for mentioning all the things that make us a great hotel! You're right, we do love dogs (and any other pet friends our guests bring with them). The team here at the Sonesta Simply Suites is thrilled to hear you enjoyed your stay and we look forward to seeing you again soon!

4/10 - 별로예요

Yolanda

별로예요: 청결 상태, 숙박 시설 상태 및 시설
Rooms were not updated, rooms were not clean, and lobby had a funny smell
2024년 1월에 2박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 2월 1일
We're sorry to hear about your poor experience. Normally we're known for our exceptional cleanliness and we're sorry to hear we missed the mark. Please reach out directly if you'd like to discuss this further.

10/10 - 훌륭해요

Alexander

2024년 1월에 5박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 2월 2일
Thank you for this amazing review! We look forward to seeing you again soon.

8/10 - 좋아요

Christine

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Quietness, cleanliness, and the studio apartment style. Only complaint is the water doesn't get hot enough. But really nice place.
2024년 1월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 1월 30일
Thank you for your review! You're right, our suites are quiet and clean. We'll make sure to pass your hot water issue along to the appropriate team. We look forward to seeing you again soon!

10/10 - 훌륭해요

Daniel

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
2024년 1월에 5박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 2월 1일
Thank you for your amazing review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

8/10 - 좋아요

Adam

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 2박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 1월 16일
Thank you for your review! We look forward to seeing you on your next visit.

4/10 - 별로예요

Stephanie

2024년 1월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 1월 17일
We're sorry to hear about your poor experience. We're normally known for our exceptional hospitality, and we regret to hear we missed the mark. Please reach out directly if you'd like to discuss this any further.

10/10 - 훌륭해요

Katrina

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 1월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 1월 16일
Thank you for this amazing review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

10/10 - 훌륭해요

Jenni

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2024년 1월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 1월 16일
Thank you for your fantastic review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

10/10 - 훌륭해요

Anthony

2024년 1월에 4박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 1월 30일
Thank you for your fantastic review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

10/10 - 훌륭해요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
5 stars
My stay was great. Room was clean, quiet, and comfortable.
2024년 1월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 1월 8일
Thank you so much for this fantastic review! The team here at the Sonesta Simply Suites Ann Arbor is thrilled you had a great stay. We look forward to seeing you again soon!

6/10 - 괜찮아요

elisa

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
별로예요: 청결 상태
We stayed for one night, it was okay. Room was spacey with a kitchen but it smelled pretty bad in the room and the sheets didn’t seem very clean I saw a lot of hairs. It was cheaper and fine for one night but probably wouldn’t go again.
2024년 1월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 1월 8일
We're so sorry to hear about your poor experience. We're normally known for our exceptional cleanliness, and we regret that we missed the mark. Please reach out directly if you'd like to discuss this any further.

10/10 - 훌륭해요

Gabriela

좋아요: 청결 상태
2023년 12월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2024년 1월 4일
Thank you for this fantastic review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

8/10 - 좋아요

Anna

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 12월에 1박 숙박함
답변 제공: Sonesta Simply Suites - Ann Arbor 님, 2023년 12월 25일
Thank you for the review! We look forward to seeing you again soon.

10/10 - 훌륭해요

Janet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 12월에 1박 숙박함
답변 제공: Sonesta Simply Suites - Ann Arbor 님, 2023년 12월 25일
Thank you for the excellent review! We look forward to seeing you again soon.

8/10 - 좋아요

Michael

단체 여행, 출장 여행
Zum Schlafen hat es gereicht. Soweit alles ok. Komische Gerüche in den Fluren
2023년 11월에 22박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2023년 12월 21일
Thank you for the review! We look forward to seeing you again soon.

10/10 - 훌륭해요

Christian

출장 여행
답변 제공: Andrea LaRue - Director of Sales 님, 2023년 12월 21일
Thank you for your fantastic review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you on your next visit.

10/10 - 훌륭해요

Jermaine

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wveythibg was as is online great suite design
2023년 12월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2023년 12월 18일
Thank you for your review! The team here at the Sonesta Simply Suites Ann Arbor is thrilled you enjoyed our spacious suites. We look forward to seeing you again soon!

8/10 - 좋아요

Keith

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
They charge a $5.00 parking fee. Also, you need to give a credit card $100 for incidentals.
2023년 12월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2023년 12월 18일
Thank you for your review! You are correct on both accounts; we make sure all guests are aware in a message sent at booking and again 24 hours prior to arrival. We look forward to seeing you again on your next visit!

8/10 - 좋아요

Jason

연인과의 여행
좋아요: 청결 상태, 숙박 시설 상태 및 시설
Could hear people in floor above when they walked around all night
2023년 12월에 4박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2023년 12월 14일
Thank you for your review! We're sorry to hear about the upstairs neighbor. Make sure you let the desk know if you're disturbed during your stay, so we have the chance to make it right. We look forward to seeing you again soon!

8/10 - 좋아요

Wei

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Like the facilities in the room. Room Clean. Staff friendly. Excellent! Would stay there again!
2023년 12월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2023년 12월 13일
Thank you for your fantastic review! We look forward to seeing you on your next visit.

4/10 - 별로예요

Diane

좋아요: 직원 및 서비스
별로예요: 객실의 편안함
It was mediocre at best to be honest.
2023년 12월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2023년 12월 12일
We're sorry to hear about your mediocre experience. We're normally known for our exceptional hospitality, and we regret that we missed the mark. If you'd like to discuss this further, please reach out directly.

10/10 - 훌륭해요

elizabeth

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 9박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2023년 12월 7일
Thank you for this amazing review! The team here at the Sonesta Simply Suites Ann Arbor looks forward to seeing you again soon.

4/10 - 별로예요

Joanna

연인과의 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Dirty, room smells bad, stinks like pot in main hall, shelves in pantry market next to empty, clean sheets, but dirty room, disgusting toilet.
2023년 12월에 1박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2023년 12월 6일
We're sorry to hear about your poor experience. We're normally known for our exceptional cleanliness, and we regret to hear that we missed the mark. If you'd like to discuss this further, please reach out directly.

8/10 - 좋아요

Yongliang

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 3박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2023년 12월 6일
Thank you for your review! We look forward to seeing you on your next visit to the area.

8/10 - 좋아요

Klaudia

반려동물 동반 여행, 가족 여행
좋아요: 직원 및 서비스
Good pet friendly hotel! The rooms appliances are outdated and very loud. Fridge was very noisy. The cabinets are updated. Bed was clean, staff was very friendly!
2023년 12월에 2박 숙박함
답변 제공: Andrea LaRue - Director of Sales 님, 2023년 12월 6일
Thank you for your review! You're right, our suites are clean, our staff is friendly, and we definitely pet-friendly. We look forward to seeing you on your next visit!