외관

호손 스위트 바이 윈덤 앤 아버 여행 후기

3 out of 5
호손 스위트 바이 윈덤 앤 아버
3535 Green Ct, Ann Arbor, MI

이용 후기

8.8

훌륭해요

평점 10 - 훌륭해요. 262개 이용 후기 중 146개" "
평점 8 - 좋아요. 262개 이용 후기 중 70개" "
평점 6 - 괜찮아요. 262개 이용 후기 중 29개" "
평점 4 - 별로예요. 262개 이용 후기 중 14개" "
평점 2 - 너무 별로예요. 262개 이용 후기 중 3개" "

8.8/10

청결 상태

8.8/10

직원 및 서비스

8.8/10

편의 시설/서비스

8.6/10

숙박 시설 상태 및 시설

8.6/10

친환경

이용 후기

10/10 - 훌륭해요

violet

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
it is good~
this hotel is nice~ ^^

8/10 - 좋아요

Sosuke

출장 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast is getting better.
2024년 3월에 5박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 3월 18일
Thank you for your feedback! We're glad to hear that you've noticed improvements in our breakfast offerings. We're always striving to enhance the quality of our services, and your input is greatly appreciated. We hope to continue exceeding your expectations during your future stays with us. If there's anything specific you'd like to see added or improved, please don't hesitate to let us know.

10/10 - 훌륭해요

Caitlin

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Spacious rooms with desk/living/kitchen space. Comfortable bed!
2024년 1월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2024년 1월 15일
Thank you for sharing your positive thoughts about your recent stay. We're delighted that you found our hotel to be a great choice. Your kind words motivate us to continue delivering exceptional service.

10/10 - 훌륭해요

Crista

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Stellar service and beautiful location
Superb service! Manager Richard Proco went over and beyond to take care of needs. Staff was very friendly and helpful at the desk, at breakfast service and in my room. Keshawn and Carla were especially great, as were two other late night desk clerks. (Kindness is just what one needs after working long days.). My suite was a wonderful place to get a lot of remote work done, and the facilities allowed some relaxation with a lovely patio, nature area, well-kept pool and tennis courts. Close drive to UMich, and walkable/drivable to a bus commuter lot. Next trip to AA, especially vicinity of Univ of Michigan North Campus, do stay here.
2023년 9월에 6박 숙박함
답변 제공: Rich 님, 2023년 10월 9일
Dear Crista, Thank you so much for the nice review. I am so delighted to hear that you enjoyed your stay here. We look forward to hosting you again for your future stays in Ann Arbor.Warmest thanks,Richard PorcoGeneral Manager

8/10 - 좋아요

James

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 3박 숙박함
답변 제공: Rich 님, 2023년 9월 7일
Dear James, Thank you for staying with us. We hope you had a great stay. We look forward to hosting you again for your future Ann Arbor stays.Warmest thanks,Richard PorcoGM

8/10 - 좋아요

Sandra

가족 여행
좋아요: 편의 시설/서비스
We loved the hotel. The only downfall was we never got a cleaning. They only clean 3 days a week so we had to ask for more towels at the front desk.
2023년 8월에 4박 숙박함
답변 제공: Rich 님, 2023년 8월 25일
Dear Sandra, Thank you for staying with us. I am sorry for the inconvenience of our housekeeping cleaning days. We do offer housekeeping service upon request if your stay falls on different days too.Sorry again, Richard PorcoGeneral Manager

10/10 - 훌륭해요

Halley

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Wonderful hotel! The Breakfast was fantastic every morning! Friendly staff. Love all the walking paths around the place, workout facility, and basketball court.
2023년 7월에 3박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 7월 24일
We couldn't be happier to receive such a fantastic review! Thank you for choosing us for your stay.

10/10 - 훌륭해요

Julian

아이를 동반한 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
they had really comfortable rooms and a really delicious breakfast, this was a great stay
2023년 7월에 1박 숙박함
답변 제공: Rich 님, 2023년 7월 8일
We are delighted to hear that you enjoyed your room and breakfast here. We look forward to hosting you again for future stays in Ann Arbor.Warmest thanks,

10/10 - 훌륭해요

Vinay

2023년 6월에 1박 숙박함
답변 제공: Rich 님, 2023년 6월 19일
Dear Vinay, Thank you for taking the time to review our hotel. We are happy to see that you enjoyed your stay here. We look forward to your future visits with us.Warmest thanks, Richard PorcoGeneral Manager

10/10 - 훌륭해요

Kaleem

2023년 6월에 3박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 7월 7일
Thank you so much for your positive review! We hope that you had a great experience at our hotel. We look forward to welcoming you back in the future.

10/10 - 훌륭해요

Diane L

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Amazingly large room. Love the furnishings. Pillows and bed very comfortable
2023년 5월에 1박 숙박함
답변 제공: Rich 님, 2023년 5월 15일
Dear Diane L,Thank you so much for the 10 star review! We are delighted that you enjoyed your stay with us. Good to hear that the suite and the bed and pillows were comfortable. We look forward to your next visit to Ann Arbor.Warmest thanks,Richard PorcoGeneral Manager

6/10 - 괜찮아요

Daniel

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설, 객실의 편안함
Uncomfortable bed
We booked a king bed, and got one that was smaller than our queen size at home. And the mattress was way too soft.
2023년 5월에 1박 숙박함
답변 제공: Joshua McVay/Marketing Manager 님, 2023년 5월 12일
We are sorry to hear that your recent experience at our hotel did not meet your expectations. We take all feedback seriously and use it to continuously improve our services.We would like to apologize for any inconveniences you may have experienced during your stay. Please know that this is not the level of service we aim to provide, and we are disappointed to have fallen short.Thank you for your feedback and we hope to have the chance to serve you again.

10/10 - 훌륭해요

larry

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Rich 님, 2023년 3월 30일
Dear Larry,Thank you for staying with us and for the 5 star review. We hope to see you again for your future visits to Ann Arbor.Warmest thanks, Richard PorcoGeneral Manager

10/10 - 훌륭해요

Lydia 님, Naperville

좋아요: 청결 상태, 직원 및 서비스
2023년 3월에 1박 숙박함
답변 제공: Rich 님, 2023년 3월 30일
Dear Lydia, Thank you for staying with us and for the 5 star review. We hope to see you again for your future visits to Ann Arbor.Warmest thanks, Richard PorcoGeneral Manager

10/10 - 훌륭해요

Dakota

단체 여행, 연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The room was very cleaned, and organized. Dishes were provided in my suite, as well as detergent to clean them. It was very easy to navigate the hotel. The complimentary breakfast was phenomenal!
2023년 2월에 1박 숙박함
답변 제공: Rich 님, 2023년 2월 13일
Dear Dakota, Wow! I am so happy to hear that you had such a Great stay here. We cant wait to host you again for your future stays in Ann Arbor.Warmest thanks, Richard PorcoGeneral Manager

8/10 - 좋아요

Sosuke

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
周りの部屋の音が聞こえる。
답변 제공: Rich 님, 2023년 1월 16일
Thank you for staying with us. We hope to see you again for your future stays with us.Warmest thanks,

10/10 - 훌륭해요

denese

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
nice pool
답변 제공: Rich 님, 2022년 11월 8일
Dear denese, Thank you so much for staying with us and glad you enjoyed the pool. Hope to see you again for your future stays in Ann Arbor!

8/10 - 좋아요

Koichiro

2022년 8월에 6박 숙박함

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
The breakfast buffet needs some work. Same thing all 6 days. No bacon even once. Scones/bakery items dry.
2022년 7월에 6박 숙박함
답변 제공: Rich 님, 2022년 8월 5일
Dear Guest, I am sorry that you did not enjoy our breakfast. We do rotate days for bacon and sausage, everything other day though.

8/10 - 좋아요

Bong kwan

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 6월에 1박 숙박함
답변 제공: Rich 님, 2022년 7월 9일
Thank you for staying with us. Warmest thanks,

4/10 - 별로예요

Elizabeth

2022년 5월에 1박 숙박함

10/10 - 훌륭해요

Corey

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 4월에 2박 숙박함
답변 제공: Rich 님, 2022년 4월 12일
Dear Corey, Thank you for staying with us and for the Perfect score of a 10! We are delighted you enjoyed your stay and look forward to future stays with us. Warmest thanks,

10/10 - 훌륭해요

Ashley 님, Woodhaven

연인과의 여행, 아이를 동반한 가족 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The suite had an excellent layout and was very functional for our family. The room was recently renovated and very nice. The building was very clean. The pool was very large and the hot tub was nice. The pool area was clean and well maintained. Staff were very friendly and helpful.
2022년 4월에 1박 숙박함
답변 제공: Rich 님, 2022년 4월 4일
Dear Ashley, Thank you for staying with us. I am delighted to hear that you enjoyed your stay here. We look forward to hosting you and your family for any future stays in Ann Arbor. Warmest thanks,

10/10 - 훌륭해요

Angela

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 3월에 1박 숙박함
답변 제공: Rich 님, 2022년 3월 9일
Dear Angela, Thank you for staying with us and we look forward for yours future stays with us. Thanks Richard Porco GM

10/10 - 훌륭해요

Danny

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 2월에 10박 숙박함
답변 제공: Rich 님, 2022년 2월 24일
Dear Danny, Thank you for the 10 point review. We are delighted to see you enjoyed your stay here. Sincerely,

8/10 - 좋아요

Christina

출장 여행
좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2022년 1월에 1박 숙박함
답변 제공: Rich 님, 2022년 1월 31일
Dear Christina, Thank you for taking the time to review our hotel. We hope you enjoyed your stay and we look forward to hosting you in the future. Warmest thanks, Richard Porco General Manager

4/10 - 별로예요

Tania

2021년 12월에 3박 숙박함

8/10 - 좋아요

Bob

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 9월에 1박 숙박함
답변 제공: Rich 님, 2021년 9월 27일
Dear Bob, Thank you for staying with us. We hope to see you again for your future stays in Ann Arbor. Warmest thanks,

10/10 - 훌륭해요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
The suites are excellent and well appointed kitchen love full size frig: plus it’s close to everything
2021년 8월에 1박 숙박함
답변 제공: Rich 님, 2021년 8월 14일
Dear Guest, Thank you for taking the time to review our hotel. I am delighted to see that you enjoyed your stay here. We hope to see you again for your future stays in Ann Arbor. Sincerely,

8/10 - 좋아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스
Staff friendliness, convenience and cleanliness of the facility is a plus for this property. There are minor facilities issues that need to be addressed but may have been one time as it relates to our experience.
2021년 7월에 1박 숙박함
답변 제공: Rich 님, 2021년 7월 20일
Thank you for staying with us and we hope to serve you again for your future stays in Ann Arbor. Hopefully any minor issues will be fixed during our Renovation which is schedule for this November. Warmest thanks,

6/10 - 괜찮아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
The sofa bed was an unusual size and was only appropriate for one person. This was ok for our needs but should be clear on the website. The building was fairly recently renovated but had a lot if damage at corridor walls due to cleaning carts and flooring and paint damage in the room.
2021년 7월에 1박 숙박함
답변 제공: Rich 님, 2021년 7월 14일
Dear Guest, Thank you for staying with us. The sofa bed usually does only fit only person or two small kids. Our property is getting renovated starting this November which would include the guestrooms and hallways. The do have some marks on walls from housekeeping carts, guest luggage carts, etc., which we hope to fix during the renovation.

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
部屋がひろくワークスペース、キッチンがあります。共用部分にはランドリーもあり長期滞在に最適です。
2021년 6월에 14박 숙박함
답변 제공: Rich 님, 2021년 6월 25일
Thank you for staying with us and we are delighted to see that you enjoyed your stay. We hope to see you again if you are ever in the Ann Arbor area. Warmest thanks,

10/10 - 훌륭해요

Jennifee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Awesome
It was great. Awesome seevice
2021년 3월에 3박 숙박함
답변 제공: Rich 님, 2021년 4월 2일
Hello Jennifee, Thank you for staying with us and for the nice comment about our hotel. We look forward to your next stay with us. Warmest thanks,

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
Room was on the nicer side, but hotel was incredibly loud 24/7
2021년 3월에 3박 숙박함
답변 제공: Rich 님, 2021년 3월 23일
thank you for staying with us and the nice comment about our rooms being nice! Im sorry that there was some noise issues, not sure if that happened with other guests inside of the hotel or if it was from outside traffic? We will make sure to monitor this either way. Thanks

10/10 - 훌륭해요

Molly

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2021년 3월에 1박 숙박함
답변 제공: Rich 님, 2021년 3월 17일
Dear Molly, Thank you for staying with us and for scoring us a 10, that is great! We hope to serve you again if you are ever in the Ann Arbor area. Kindest thanks,

10/10 - 훌륭해요

실제 이용하신 고객

출장 여행, 반려동물 동반 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good location, very quiet. There are plenty of food options in the immediate area.
2021년 3월에 1박 숙박함
답변 제공: Rich 님, 2021년 3월 8일
Dear Guest, Thank you so much for the nice comments. We hope to serve you again whenever you are back in the Ann Arbor Area. Warmest thanks,

6/10 - 괜찮아요

실제 이용하신 고객

연인과의 여행
좋아요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Air was dry and stuffy Wife complained she smelled like cigarette smoke though it was non smoking room.
2021년 2월에 1박 숙박함
답변 제공: Rich 님, 2021년 2월 3일
Dear Guest, I am sorry that you and your wife had such a bad experience. All our rooms are non-smoking but there are occasions which we find out after checkout that a guest might have smoked in a room or just that they are heavy smokers and the smoke odor just stick to their clothes and stays in the room. If we find out that someone smokes in the room or the room has a smoke odor, we make sure to charge the guest the smoke fee and we do our best to air out the room to get rid of the smoke smell. Not sure if you told the front desk so that we could have moved you to a new room or not but that is always an option.

10/10 - 훌륭해요

Dale

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place to stay
I was able to check-in early. The staff was very friendly.
2021년 1월에 1박 숙박함
답변 제공: Rich 님, 2021년 1월 20일
Dear Dale, Thank you for staying with us and for the nice comment about our staff. We hope to serve you again in the near future. Warmest thanks, Richard Porco GM

10/10 - 훌륭해요

Tetsuro

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: Warm regards 님, 2020년 12월 28일
Thank you so much for rating our hotel. We appreciate your feedback and will be looking forward to serving you again in the future.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 11월에 20박 숙박함
답변 제공: Rich 님, 2020년 12월 21일
Thank you for staying with us. We hope to see you again for your future stays in Ann Arbor.

10/10 - 훌륭해요

Keiji

출장 여행
좋아요: 직원 및 서비스, 객실의 편안함
2020년 12월에 1박 숙박함
답변 제공: Rich 님, 2020년 12월 7일
Hello Keiji, Thank you for staying with us and for the 5 star review! We hope to see you again if you are in the Ann Arbor area. Thanks

10/10 - 훌륭해요

실제 이용하신 고객

2020년 11월에 2박 숙박함
답변 제공: Rich 님, 2020년 11월 30일
Thank you for the 5 out of 5 review. We hope to see you again for your future stays in the Ann Arbor area.

10/10 - 훌륭해요

CarolV 님, Ann Arbor

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
I really loved our stay here. Locstion was great. Located just off US 23. Grocery store and many restaurants within walking distance. Place was clean and well run.
2020년 9월에 3박 숙박함
답변 제공: Rich 님, 2020년 9월 7일
Dear CarolV, Thank you for taking the time to review our hotel. I am delighted to see that you enjoyed your stay at our hotel. We look forward to serving you again the next time you are in the Ann Arbor area. Warmest thanks,

10/10 - 훌륭해요

실제 이용하신 고객

2020년 8월에 11박 숙박함
답변 제공: DOS 님, 2020년 9월 14일
Thank you so much for rating our hotel. We appreciate your feedback and will be looking forward to serving you again in the future.

10/10 - 훌륭해요

Michael

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Well appointed and well prepared
In the midst of a pandemic, this was my first hotel stay. They couldn’t have been better prepared. The room was spotless and the staff was very attentive to the guests’ concerns. I opted for the one bedroom suite since it was only a few dollars more than the standard room. It was roomy and comfortable and nicely furnished, the king bed and array of pillows were great, and the bathroom was well appointed. I especially liked the curved shower door that made for extra space and comfort. The pre-packed breakfast items were just enough and again attentive to safety. The hotel is not located in town but it shares a parking lot with a nice supermarket in case you want to use the room kitchen.
2020년 8월에 3박 숙박함
답변 제공: Rich 님, 2020년 9월 2일
Dear Michael, Wow! Thank you so much for the great review. I am happy to hear that you had such a good stay. We look forward to serve you again for your future stays in Ann Arbor. Warmest thanks,

10/10 - 훌륭해요

Laura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 2박 숙박함
답변 제공: DOS 님, 2020년 8월 31일
Thank you for the 10 rating! We appreciate your feedback and are happy you enjoyed your stay! We hope to serve you again in the future.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Reception team were fantastic and efficient, even when the machines were down. The rooms were clean and well stocked.
2020년 8월에 1박 숙박함
답변 제공: Rich 님, 2020년 8월 25일
Thank you for staying with us.

10/10 - 훌륭해요

Charmayne

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2020년 8월에 2박 숙박함
답변 제공: DOS 님, 2020년 8월 18일
Dear Charmayne, Thank you for choosing our hotel and for the 10 rating! We are so happy you enjoyed your stay, and will be looking forward to serving you again should your travels bring you back our way.

10/10 - 훌륭해요

Lee

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
great Covid prep
The room doors had stickers/seals indicating the room was sanitized for Covid. Nice touch.
2020년 8월에 1박 숙박함
답변 제공: rich 님, 2020년 8월 17일
Not sure about the sticker and seals as we don't do that here.

8/10 - 좋아요

Cathy 님, Westfied IN

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
Room was clean enough. Found hair on wall in shower and used coffee filter in coffee pot. Would stay there again.
2020년 8월에 1박 숙박함
답변 제공: DOS 님, 2020년 8월 7일
Hi Cathy, Thank you for posting a review. We appreciate your feedback and will share it with our team. We hope to have the opportunity to serve you again in the future. Stay well!