Dear Kwang WOOK,Thank you so much for sharing your thoughts.All your comments are directed to the Management team and, all our rooms have noise isolation in order to provide another room or more alternative solutions you may always get in touch with Guest Experience Team. We hope to welcome you again soon.Kind Regards,

Dear Kwang WOOK,Thank you so much for sharing your thoughts.All your comments are directed to the Management team and, all our rooms have noise isolation in order to provide another room or more alternative solutions you may always get in touch with Guest Experience Team. We hope to welcome you again soon.Kind Regards,

Dear Guest,Foremost thank you for choosing Akra Hotels. We are so glad to see your full-point evaluation.We hope to welcome you soon again.Best Regards,Şirin AKGuest Experience Manager

Dear Guest SOYOUNG,Thank you for the time to share your nice evaluation and the highest rating. It motivated us so much.Yours Faithfully,Şirin AK / Guest Experience Manager

친애하는 손님, Jaewon, AKRA HOTELS를 선택해 주셔서 감사합니다. 저희 호텔, 직원 및 호텔 위치에 만족하셨다니 정말 기쁩니다. 다음 체류에 더 오랜 기간 동안 귀하를 호스트하고 싶습니다. 문안 인사,

고객님께, 저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다. 감사합니다. Şirin Kartal AK Guest Experience Manager

친애하는 손님, AKRA HOTELS를 선택해 주셔서 대단히 감사합니다. 저희 호텔에서 고객님을 모시게 되어 기쁩니다. 고객님의 숙박 후 고객님의 피드백을 읽는 것은 저희에게 큰 힘이 됩니다. 10점 만점을 주신 두 분께 진심으로 감사드립니다. 우리는 당신이 우리 호텔을 즐겼다는 것을 매우 기쁘게 생각합니다. 우리 호텔을 방문한 최고의 호텔 중 하나로 평가하셨다는 소식을 들으니 놀랍습니다. 가능한 한 빨리 다시 한 번 귀하를 호스트할 수 있기를 바랍니다. 친애하는,

Dear Guest Seokjoo, Thank you for choosing Akra and for giving your valuable time and rating. We are glad that you enjoyed your Akra experience and that you shared this nice review. Our goal is to always do our best to give you the best service. We hope you will choose Akra again as soon as possible and give us the chance to provide you with an excellent service. Şirin Kartal AK Guest Experience Manager

Dear Guest, Thank you very much for taking your precious time and sharing your opinion regarding your stay. We would really appreciate to get more details on your recent stay. Your satisfaction is very important for us, therefore we would love to make all the improvement so your next holiday pass perfectly. Please feel free to contact us directly regarding your experience. Our Guest Experience Team is always happy to help you and you may always also contact for your any demands during your future stays. We hope to get a chance to welcome you back and exceed all of your expectations and providing best possible service. Kind Regards,

고객님께, 저희 호텔에 대해 좋은 평가를 해주셔서 감사합니다. 머무시는 동안 즐거운 시간이 되셨다니 저희도 기쁘게 생각하며, 조만간 다시 뵐 수 있기를 바랍니다. 감사합니다. Şirin Kartal Ak Guest Experience Manager

Dear Guest Jimmy,Thank you for choosing Akra to stay.We would like to thank you very much for your valuable review and nice rating.We are extremely pleased to hear that you were satisfied with your stay. Our hotel attaches great importance to offering our guests the best possible comfort and service quality. We are glad that you liked the central location of the hotel, the sea view and the attitude of the staff. We would be pleased to welcome you again for a pleasant stay as soon as possible.Regards,Şirin AK / Guest Experience Manager

Dear Bettina,Thank you for sharing your experience! It sounds like you had a wonderful time at the hotel. The combination of nice styled rooms and a beautiful sea view must have been truly delightful. It's great to hear that Mrs. Atiye from Guest Experience Team provided such kind and helpful assistance. It's also reassuring to know that any issues during dinner were resolved generously by the restaurant manager, despite not knowing their name. Your recommendation speaks volumes about the friendly and customer-oriented services offered. I'm sure you'll have another enjoyable stay when you return!Best,Şirin AK / Guest Experience Manager

Dear Sami,Thank you for your kind words! We are thrilled to hear that you have enjoyed every moment spent at our property. Your satisfaction is our utmost priority, and it brings us great joy to know that we have consistently provided you with positive experiences during your visits.We look forward to welcoming you back for many more enjoyable stays in the future. If there is anything specific you would like us to prepare for your next visit, please do not hesitate to let us know.Warm regards,Şirin AK / Guest Experience Manager

Dear Abir,Thank you for your delightful feedback! We are delighted to hear that you found our atmosphere excellent and friendly during your stay. Creating a welcoming environment for our guests is paramount to us, and we are thrilled that you experienced just that.Your kind words are truly appreciated, and they serve as motivation for our team to continue providing exceptional service and maintaining a warm atmosphere for all our guests.We eagerly anticipate your next visit to Akra Hotel, where we will strive to make your experience even more memorable.Warm regards,Şirin AK / Guest Experience Manager

Dear Mohammed,Thank you very much for choosing Akra Hotel.Your full-point evaluation made us happy and motivated.We hope to host you again in our hotel as soon as possible.Regards,Şirin AK / Guest Experiences Manager

Değerli Büşra Hanım,Gönderdiğiniz harika geri bildirim için çok teşekkür ederiz! Sık sık ziyaret ettiğiniz Akra Hotel'in muhteşem atmosferinin yanı sıra, çalışanlarımızın olağanüstü ilgisiyle de öne çıktığını duymak bizi son derece mutlu etti.Her ziyaretinizde, personelimizin samimiyeti ve misafirperverliği size güzel duygular yaşatıyor olması, bizim için büyük bir memnuniyet kaynağıdır. Otelimiz, her zaman daha iyisini sunmak için çabalayan ve ince düşünceli bir yaklaşıma sahip.Çevrenizdeki herkesin bu deneyimi yaşamak için sabırsızlandığını duymak da bizi ayrıca mutlu ediyor. Konaklamak isteyen diğer misafirlere gönül rahatlığıyla Akra Hotel'i tercih edebileceklerini iletmek isteriz. Sizlerin tercihi ve güveni, bizim için son derece değerlidir.Sizleri tekrar otelimizde ağırlamaktan mutluluk duyacağımızı belirtmek isteriz.Sevgilerimizle,Şirin AK / Misafir Deneyimleri Müdürü

Dear Jerrold,Thank you so much for choosing Akra Hotel!We are so happy to see your happiness with the hotel staff.It is great to see that you liked the location and our kitchen as well.Hope to see you soon again here at our hotels.Best,Şirin AK / Guest Experience Manager

Dear Khiran,Thank you so much for choosing Akra Hotels.Thank you for your glowing review and recommendation of Akra Hotel! We are thrilled to hear that you had an excellent experience with our amenities and facilities during your stay. Your satisfaction is our top priority, and it's wonderful to know that we were able to meet your expectations.Should your travels bring you back to the area, we would be delighted to welcome you once again to Akra Hotel for another memorable stay.Warm regards,Şirin AK / Guest Experience Manager

Dear Jeanna,Thank you for choosing Akra Hotel for your recent stay and taking the time to share your feedback with us. We are delighted to hear that you found the room comfortable and spacious, with a great sea view. We strive to provide a relaxing and enjoyable experience for all our guests.Your compliments about the completeness of the toiletries and the presence of bathrobes are greatly appreciated. We are also pleased to hear that you found our service excellent and enjoyed the delicious variety of choices at breakfast.Rest assured, we take your feedback seriously and will address this with our culinary team to ensure improvements are made.We understand your concern about the pricing and its correlation with the scenic view. We assure you that our prices are reflective of the quality of ingredients and service provided, rather than solely for the view. Nonetheless, we will take your feedback into consideration for future adjustments.Once again, thank you for sharing your thoughts with us. We hope to have the opportunity to welcome you back to Akra Hotel in the future and provide you with an even more enjoyable stay.Warm regards,Şirin AK / Guest Experience Manager

Dear Mary,Dear Joern,First of all, thank you for choosing Akra.Thank you for your full score review.We are very glad that you had a nice stay in our hotel and were satisfied with our service quality.We hope to welcome you again as soon as possible.Best regards,Şirin AKGuest Experience Manager

Dear Marline,First of all, thank you for choosing Akra.Your full-point evaluation made us very happy and motivated.We are very glad that you had a nice stay in our hotel.We hope to welcome you again as soon as possible.Kind regards,Şirin AK Guest Experience Manager

Dear Joern,First of all, thank you for choosing Akra.Thank you for your evaluation.If you need anything during your stay, you can always ask our Guest Experience team.We hope to ensure your full satisfaction on your next stay.Best regards,Şirin AKGuest Experience Manager

Dear Guest Thomas,Firstly, thank you for choosing Akra.We are happy that you are satisfied with our heated pools.Your satisfaction is important to us.We look forward to welcoming you again.Best Regards,

Dear Yan,Thank you for choosing Akra Hotel!It's great to see that you enjoyed the hotel's view.We will be always happy to host you here at our hotel.Best,Şirin AK / Guest Experience Manager

Değerli Misafirimiz Begüm Hanım,Öncelikle Akra'yı tercih ettiğiniz için teşekkürler.Konaklamanızdan memnun kalmanız ve vaktinizi ayırıp tam puanlı değerlendirme yapmanız bizleri çok mutlu etti.Sizi tekrar ağırlamaktan memnun oluruz.Tekrar görüşmek dileğiyle.Saygılarımla,

Dear Dong Trieu,Thank you for being our guest here at Akra Hotel!We are so happy to see that you enjoyed the hotel amenities such as spa area, pools, rooftop bar and the location of the hotel.We will be so happy to host you again at Akra!Best,Şirin AK / Guest Experience Manager

Lieber Gast,Wir freuen uns sehr, dass Sie einen schönen Aufenthalt hatten.Es ist schön zu hören, dass Sie eine schöne Zeit in unserem Hotel hatten!Es freut uns ganz besonders, dass Ihnen unser Hotel so gut gefällt und Sie es stets als das Beste empfinden!Beste grüße,Şirin AK / Guest Experience Managerin

Dear Saksham,Thank you so much for choosing Akra Hotel.It's great to hear that you enjoyed the location and amenities of our hotel!We are so happy to get you full points.We look forward to host you once again.Best,Şirin AK / Guest Experience Manager

Lieber Rolf,Zunächst einmal vielen Dank, dass Sie sich für Akra entschieden haben.Ihre volle Punktebewertung hat uns sehr gefreut und motiviert.Wir freuen uns sehr, dass Sie mit der Servicequalität unserer Teams zufrieden waren.Als Familie Akra hoffen wir, Sie bald wieder in unserem Hotel begrüßen zu dürfen.Beste grüße,Şirin AKGuest Experience Manager

Chère Mireille,Tout d'abord, merci beaucoup d'avoir choisi Akra.Nous sommes très heureux que vous ayez apprécié la vue sur Acra et que vous ayez été satisfait de votre séjour.Merci beaucoup de nous avoir récompensés avec votre évaluation complète.Nous espérons vous accueillir à nouveau dans notre hôtel le plus rapidement possible.Cordialement,Şirin AKGuest Experience Manager

Lieber Gast,Zunächst einmal ein Hallo vom Akra Hotel.Wir weisen darauf hin, dass allen unseren Gästen die Zimmer entsprechend ihrer Reservierung zugewiesen werden.Sie haben den Raum erhalten, den Sie geschaffen und für sich reserviert haben.Wenn Sie Ihre Reservierung stornieren und eine Rückerstattung erhalten möchten, ist dies nur über Expedia möglich. Das Rezeptionsteam unseres Hotels kann bei Rückerstattungen nicht behilflich sein.Wenn Sie während Ihres Aufenthalts Hilfe oder Unterstützung benötigen, haben wir ein Guest Experience Team, das Deutsch spricht und Ihnen weiterhilft. Wir wünschen, dass Sie sich mit uns in Verbindung setzen, damit wir Ihnen die notwendigen Erläuterungen geben können.Sollten Sie dennoch Unterstützung benötigen, stehen wir Ihnen gerne zur Verfügung.Mit freundlichen Grüßen,Şirin AkGuest Experience Manager

Lieber Sinan,Vielen Dank, dass Sie sich für Akra entschieden haben und für Ihren freundlichen Kommentar!Wir freuen uns sehr, dass Sie eine hervorragende Erfahrung bei Akra Hotels gemacht haben. Wir hoffen, Sie bald wieder für einen weiteren angenehmen Aufenthalt bei uns begrüßen zu dürfen!Mit freundlichen Grüßen,Şirin AK / Guest Experience Managerin

Dear Jeanna,Thank you for your positive feedback! We're delighted to hear that you enjoyed your stay at Akra Hotels and found our location to be great. It's wonderful to know that you appreciated the quiet and spacious room with a sea view and balcony, as well as the delicious breakfast. We hope you'll have the opportunity to try out our pool during your next visit, as we believe it adds to the overall experience. We look forward to welcoming you back soon!Best,Şirin AK / Guest Experience Manager

Dear Rosilda,Thank you for your wonderful review! We're thrilled to hear that you felt like VIPs during your stay at Akra Hotels. It's fantastic to know that you enjoyed the special touches such as bottles of wine, cookies, and apples, as well as the excellent service from check-in to check-out. Providing exceptional experiences for our guests is always our goal, and we're delighted that we exceeded your expectations. We look forward to welcoming you back for another memorable stay!Best,Şirin AK / Guest Experience Manager

Dear JonathanThank you for choosing Akra Hotel and for sharing your positive feedback with us! We're thrilled to hear that you enjoyed your experience with us. Your satisfaction is our utmost priority, and we're delighted to have met your expectations. We look forward to welcoming you back for another wonderful stay in the future.Best Regards,Şirin AK / Guest Experience Manager

Dear CharlotteThank you very much for your wonderful feedback! We are thrilled to hear that you enjoyed our beautiful location and grounds. Your satisfaction is our top priority, and we're delighted to know that you plan to return. We look forward to welcoming you back to Akra Hotel for another memorable stay!Best Regards,Şirin AK / Guest Experience Manager

Dear Shagufta,Thank you very much for choosing Akra. We became so happy after receiving your five-star review.We are always ready to welcome you in the best possible way.Best,Şirin AK / Guest Experiences Manager

Dear Tahnya, Thank you so much for choosing Akra Hotel! We are so happy to read your statement that says "This was the best hotel you have stayed in Turkiye"! It made us very proud and motivated. We are glad to hear that you liked luxurious oasis, the setting, the styling, the view, the cleanliness and comfort, the atmosphere and setting, and of course the staff of our hotel! It is also very nice to see that you enjoyed the Expedia VIP advantages provided by our team! We will be always happy to host you here at Akra! Best, Şirin AK / Guest Experience Manager

Dear Tamsyn,Upon receiving your in-house feedback, our team immediately took action to address those situation you have mentioned. We've taken immediate action to address the issues you raised, including technical inspections of rooms. We conducted thorough technical inspections of the rooms to rectify any faults and ensure the safety of our guests. Regarding your request for a complimentary upgrade as an Expedia VIP member, while we strive to accommodate all requests, upgrades are subject to availability, and unfortunately, we were unable to fulfill your request on this occasion. There was a request for you to move to the king's suite, but unfortunately we could not make it happen. You were offered the opportunity to change the same suite room type, but you did not accept it.At the same time, it is seen in the records we made during your stay that our Guest Service team offered you many complimentary services.If there is anything further we can do to assist you or if you have any additional feedback, please do not hesitate to contact us directly. We sincerely hope to have the opportunity to welcome you back in the future and provide you with the exceptional experience.Best Regards,Şirin AK / Guest Experience Manager

Dear Guest Collister;Thank you for choosing Akra and making the best review of our hotel.We are pleased that you had a comfortable stay in your Mediterranean Suite room, had a pleasant time in the specially privileged Urban Chic Lounge area, and were satisfied with our hotel's gym, spa, and all other privileges.We are also pleased that you appreciated the attitude and behavior of our staff.We look forward to welcoming you again.Best Regards,

Lieber Gast Şalvarcıoğlu,Vielen Dank, dass Sie sich für Akra entschieden und unser Hotel mit der höchsten Punktzahl bewertet haben.Wir waren sehr zufrieden mit Ihren wertvollen Kommentaren zum Meer- und Bergblick von Ihrem Zimmer aus, zum Personal unseres Hotels und zum Geschmack und der Vielfalt unserer Hauptrestaurantgerichte.Wir freuen uns sehr, dass Sie eine angenehme Zeit in unserem Hotel verbracht haben und zufrieden waren.Wir freuen uns, Sie wieder bei uns begrüßen zu dürfen.

Dear David,First of all, thank you for choosing Akra V.Your full-point evaluation made us very happy and motivated.We are very glad that you experienced our hotel and were satisfied.We hope to host you again in our hotel as soon as possible.Best regards,Şirin AK / Guest Experience Manager

Dear Tolga,Thank you so much for choosing Akra Hotel!We are super happy to see that your first experience was amazing and you enjoyed your stay totally and liked the staff, food and beverage services, and the general hotel amenities. We already cannot wait to host you again here at Akra.Best,Şirin AK / Guest Experience Manager

Dear Shelina,Thank you for visiting Akra!It is great to hear that you liked the property here at Akra and enjoyed the hotel facilities!We hope to see you soon and exceed your satisfaction once again with the best services of Akra!Best,Şirin AK / Guest Experience Manager

Dear Linh,Thank you so much for choosing Akra!We are glad to see that you enjoyed your check-in experience, welcoming drinks, and treats; you liked the sea view and the housekeeping service. We will be so happy to host you again.,Best,Şirin AK / Guest Experience Manager

Уважаемый гость Курпас,Спасибо, что выбрали наш отель.Мы очень рады, что вы наградили нас своей полной оценкой и остались довольны нашим отелем.Мы надеемся приветствовать вас снова в Аккре как можно скорее.С уважением,Şirin Ak Guest Experience Manager

Dear Saleem,Firstly thank you for choosing Akr.Your full-point evaluation made us so happy and motivated.Hope to see you soon.Best regards,Şirin Ak Guest Experience Manager

Dear Martin,Thank you so much for choosing Akra Hotel for your first stay! We're thrilled to hear that you loved your experience with us and that you found our hotel to be a great place. We can't wait to welcome you back for another wonderful stay in the future!Warm regards,Şirin AK / Guest Experience Manager

Değerli Okan Bey,Otelimizi tercih ettiğiniz için teşekkür ederiz.Tam puanlı değerlendirmeniz ile bizi ödüllendirmeniz ve otelimizden memnun kalmanız bizi çok sevindirdi.Sizleri en kısa sürede tekrar Akra'da ağırlamayı umuyoruz.Saygılarımla,Şirin Ak / Misafir Deneyimi Müdürü