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로이틀링겐호프 부티크 호텔 - 스페셜 클래스 여행 후기

3 out of 5
로이틀링겐호프 부티크 호텔 - 스페셜 클래스
Kaleiçi, Kiliçaslan Mah. Mermerli Banyo, Sok. No: 23, Antalya, Antalya

이용 후기

6.0
평점 10 - 훌륭해요. 42개 이용 후기 중 4개" "
평점 8 - 좋아요. 42개 이용 후기 중 15개" "
평점 6 - 괜찮아요. 42개 이용 후기 중 8개" "
평점 4 - 별로예요. 42개 이용 후기 중 7개" "
평점 2 - 너무 별로예요. 42개 이용 후기 중 8개" "

7.0/10

청결 상태

6.0/10

직원 및 서비스

4.0/10

편의 시설/서비스

6.2/10

숙박 시설 상태 및 시설

8.0/10

친환경

이용 후기

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
노추천
새벽에 떨어져서 체크인하면서 어플로 다음 날로 일정잡힌상태로 1박을 하고 아침부터 잘못 예약했다고 70TL를 내랜다. 알겠다고 하루 비용을 지불하고 어플로 예약한거로 하루 더 묵는 다니깐 뭔 2박하려면 120을 내란다. 새벽에 직원은 60 을 불렀는데 설명을 해도 말이 안통한다. 그냥 돈 내고 그냥 나와버림.. 괜히 하루 잠만 자고일어나서 다른 곳 찾으려다 기분만 나빠짐

6/10 - 괜찮아요

Salah

2023년 9월에 1박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 6월에 3박 숙박함

2/10 - 너무 별로예요

Michael

2022년 7월에 1박 숙박함
답변 제공: Reutlingen Hof 님, 2022년 7월 17일
Hello Mr. Djuardin, You were very happy at the hotel. You stayed just 1 night and I asked you before you live "How was everything?" and you said "Very good". Now we realized you have given just 2? May we ask why?

8/10 - 좋아요

Amer

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Good in general
Room size is ok, Aircon is controlled by the staff, location is very good for people who like to be in the center of Antalya castel, convinient for going everywhere in the city, all buses and tramway are 10 min walk from it.
2019년 9월에 3박 숙박함
답변 제공: RESEPTION 님, 2019년 10월 7일
HI THANK YOU FOR YOUR CUTE RATING. WE WILL BECOME BETTER TO MAKE US BETTER. WE WERE VERY LOOKING FORWARD IF YOU NEED TO VISIT US.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스
Old and centrally located
Very basic facilities which are rather appropriate to a hostel than to boutique hotel. Tiny rooms with old furniture. It’s very okay for a night or two or if you need a room only to sleep. If you want something more special then it’s definitely not here.
2019년 9월에 1박 숙박함
답변 제공: RESEPTİON 님, 2019년 10월 7일
HI THANK YOU FOR YOUR ASSESSMENT. WE WILL BECOME BETTER TO MAKE US BETTER.

2/10 - 너무 별로예요

Nimet

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2019년 8월에 7박 숙박함
답변 제공: Bilal Salur 님, 2019년 8월 20일
Gelmeyen bir misafir buraya nasıl yorum yapabiliyor? meylordır sistemini kullanmayıp ücretsiz iptal etmemizin karşılıgı bu olmamalı, lütfen emege saygı...

6/10 - 괜찮아요

실제 이용하신 고객

단체 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스
The hotel staff was very friendly, the hotel location is very unique and the hotel looks great, as soon as you enter the room, there’s nothing interesting to mention, the beds looks very old, the air condition make weird noises, and the worst part was the washroom, it’s the most dirty and and bad appearance bathroom you could ever see, I also found some insects when I tried to take a shower so I cancel the plan. Overall this hotel may be suitable for a person who just want to sleep over without thinking about a good looking room and clean washroom.
2019년 7월에 1박 숙박함
답변 제공: Bilal Salur 님, 2019년 8월 5일
First of all, thank you for making a comment. We have preferred the old type bed sources from our nostalgic structure. In our mansion type hotel, noise is generated during the circulation caused by gas pressure in the central system, which is a normal situation. periodic maintenance of our air conditioners are done frequently. Our rooms are carefully cleaned daily and we receive complaints about cleaning which is very rare in our 16 years of experience. We will take into account the required interpretation and make arrangements with the required departments. I hope we will meet you again and wish you a good day. Reutlingen Hof Hotel Family ..

2/10 - 너무 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 숙박 시설 상태 및 시설
we had to carry our suitcases since there is no car access . no lift. the hotel is old and the owner is very stingy. air condition is terible. overall ratings is bad. not recomending it to anyone. l
2019년 7월에 1박 숙박함
답변 제공: BİLAL SALUR 님, 2019년 8월 1일
I WANT TO ANSWER ANSWER FIRST ABOUT THE PROBLEMS YOU HAVE; 1. KALEİÇİ IS A REGION WITH GENERAL OLD AUTHENTIC STREETS. THE NATURE AND CULTURE DOES NOT HAVE A TEXTURE TO BUILD WIDE ROADS. 2. THE ARCHITECTURAL STRUCTURE OF OUR HOTEL HAVING A MANSION STRUCTURE IS NOT ALLOWED TO BUILD ELEVATOR. 3. OUR STAY HOTEL HAS ACOUSTIC AND NOSTARGIC STRUCTURE. ALL STRUCTURE OF KALEİÇİ HOTELS IS IN THIS WAY. 4. OUR MORNING BREAKFAST IS BETWEEN 08.00-10.00, WE CANNOT GIVE YOU EARLY BREAKFAST WITH PROCEDURE REQUIREMENT. WE RECOMMEND that YOU UNDERSTAND THIS STATUS AND CORRECT YOUR PERSONNEL. 5. WEATHER IS NOT A CONDITION ABOUT US, THE AIR CONDITIONERS WORK IN THE ROOMS 7/24 ACTIVE. I RECOMMEND YOU FOR YOUR CRITICISM; CHOOSE THE LOCATION, CULTURAL, NATURAL TEXTURE AND HOTEL FEATURES

2/10 - 너무 별로예요

fatih

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not nice
The owner of hotel is really greedy . He likes to cheat others and very sarcastic . İ never seen such personality in Antalya which is far from hospitality and kindness . İts not my personal opinion but İ just witnessed this situation by myself after checking hotels service . İ hope a polite and nice business man take this hotel and renew and welcome guests with lovely personality . Hotel needs an urgent renovation . İ am just sorry for THose 2 young boys who are already Aware of this awful condition and still need to work next to this man for money !
2019년 7월에 1박 숙박함
답변 제공: bs 님, 2019년 8월 1일
Büyük oda vermemize ragmen, size haddinden fazla chenck out saatini uzatmamıza ragmen, tüm alınan paranın detaylarını belirtmemize ragmen, bu şikayet komik ötesi. Adamına göre muamele istemek bu tüm misafirlere haksızlık olur. ilk giriştede belirtmiştim ki sizin ne meslek yaptıgınızın bu otelde hiç bir önemi yoktur. Biz Hak nedir bilen insanlarız, haram kılınan hiçbirşeyi yapmayız. Ajenta çalışanı olarak otel kurunu bilmiyor oluşunuz şaşırtıcı. Otele ilk girişinizden chenck outa kadar her zaman nezaket kuralını ve misafir perverligimizi göstermekteyiz. elde edemediginiz şeyleri lekelemek kadar basit birşey yoktur. Bu çabayı gösterdiginiz için teşekkür ederim.

6/10 - 괜찮아요

RabiaJamal 님, PAKISTAN

단체 여행
별로예요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
I didnt like the owner behaviour, breakfast was limited and pathetic,no buffet,no room cleanliness infact no room service and AC was not working
2019년 6월에 4박 숙박함

10/10 - 훌륭해요

Muhammad Nouman

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
It was a great three days stay, Services and breakfast was good. Mr. Nizam was very supportive in planning our tours and provided guidance for lunch and old city tours and lastly Mr. Bilal was a real cool guy. Highly Recommended for stay, but take good care of your valuables throughout your tour, i.e. trips and travels.
2019년 7월에 3박 숙박함

4/10 - 별로예요

malcolm

좋아요: 청결 상태
별로예요: 직원 및 서비스, 객실의 편안함
Value for money a little disappointing for such an old dated room.
2019년 6월에 2박 숙박함

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Ortalama İdeal
Tek gece ve Antalya için sezon dışı bir zamanda gittiğimiz için oda biraz soğuk geldi bize. Ancak onun haricinde her şey güzel ve yolundaydı. Otel çalışanları güler yüzlü ve yardımcıydı. Ancak 5 tl gibi az bir miktar olsa da Hotels.com da söylenen fiyattan farklı bir miktar da ödeme yaptık. Bunun nedenini pek anlayamdık. Bir de internet çalışmıyordu ama bu bizim için bir sorun değildi. Otelin yeri çok güzel, limanın hemen yanında.

4/10 - 별로예요

yakar c.

별로예요: 청결 상태, 직원 및 서비스
Un séjour moyen
J ai séjourné pendant une semaine dans cette hôtel, le petit déjeuner était toujours le même. Le propietaire n est pas toujours agréable. Le nettoyage de la chambre est faite sur demande tous les trois jours. Les linges n ont pas une bonne odeur de propreté. Il y a une odeur de renfermé dans la pièce.

2/10 - 너무 별로예요

fatima 님, tilburg

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Vreselijk hotel
Extra betalen staat voorop in dat hotel. Wat je ervoor terug krijgt: - onvriendelijke hotelmanager - probeert er alles aan te doen dat je zsm cash betaald en niet met je creditcard. - kleine kamer zonder koelkast - extreem stoffig - ingezakte matrassen - handdoeken die aanvoelen als schuurpapier - overgebleven rollen wc papier krijg je bijgevuld ipv een nw rol - zeer vreemd en akelig hotel. Tot slot de laatste dag hield ik t niet meer ivm allergie en huiduitslag, of t met t hotel te maken heeft durf ik niet voor 100% te zeggen. Maar dat t iets met mijn immuunsysteem heeft gedaan: JA ZEKER!!! Na alle klachten opgesomd te hebben kreeg ik geen geld terug en beweerde de hotel manager dat onze boeking was gebaseerd op 2 nachten ipv 3. Erg vreemd hoewel ik bewijs en betaald heb voor 3 nachten. Advies: dat hotel is ernstig toe aan een nw leven!

8/10 - 좋아요

mohamed 님, bruxelles

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 직원 및 서비스
bien
dommage que le propriétaire ne parle pas l'anglais par contre l'allemand pas de problème je me suis rendu en le 23 JANVIER 2015 donc il faisait froid ils ont allumer le chauffage mais le matin quand je me suis réveiller à 8H30 le chauffage était coupé probablement qu'il voulais faire des économies pour le reste quartier piétonnier superbe proximité de la mer et du centre ville aspect de l'hôtel super sympa comme une villa je le conseille

8/10 - 좋아요

Verwöhnte Göre

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Super freundliches Personal
War mit allem zufrieden. Das einzige was ich bemängeln könnte, wäre dass es keinen Fahrstuhl gab. Ansonsten war alles Tiptop. Personal war sehr freundlich, konnten zum Teil auch Deutsch.

6/10 - 괜찮아요

Ove Kristiansen 님, Kristiansand

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Interessant plassert hotell
For å finne hotellet bør du bruke GPS. Hotellet ligger i Antalyas gamle bydel. Gatene var så trange at vi knapt kom gjennom. Hotellet hadde god service. Hotellet hadde ikke heis, men all bagasje ble bært opp av resepsjonisten. God service, rent, artig rom og kort vei til sjøen. Vi dro tidlig og fikk ikke prøvd frokosten, men vi kunne godt blitt noen dager til.

8/10 - 좋아요

Karen 님, Florida

좋아요: 청결 상태, 직원 및 서비스
Old Town Antalya at a Great Price
Stayed in a traditional Ottoman room (we were told) with a double bed on a platform at window height to catch the night breeze. Tricky for midnight bathroom runs, but comfortable and fun. Life outside the window goes on late into the night and open windows mean mosquito bites, but there was a/c (tho we didn't figure out how to turn it on and it was too late at night to hunt down someone to ask). Had we planned ahead and gotten it turned on, I'm sure all would have been fine. Breakfast was simple, but good and we were served 30 minutes before official breakfast time. Very pleasant staff - not sure if English would have worked there. German was the language of choice. Location was outstanding - lots of nightlife options right outside the door and plenty of eateries, walking routes, and shopping.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Albergo ad Antalya
Ho prenotato telefonicamente con l'assistente di Expedia l'albergo Rottingen Hoff ad Antalya. L'assistente di Expedia ha richiesto il mio numero di carta di credito e il codice segreto per il pagamento dell'albergo. Mi è stato spedito da Expedia anche la conferma della prenotazione con scritto che NULLA ERA DOVUTO ALL'ALBERGO. Arrivo al check-in in albergo e mi dicono che le due camere che avevo prenotato tramite Expedia erano disponibili ma il pagamento non era stato ancora effettuato. Non è semplice ed immediato controllare se l'addebito sulla carta è stato effettuato veramente soprattutto dall'estero. Comunque, ho saldato le due camere al check-in e spero che non ci siano doppi addebiti. NON CAPISCO PERCHE' LA VOSTRA ASSISTENTE MI ABBIA CHIESTO IL N. CARTA E IL CODICE SEGRETO E PERCHE' MI E' STATO SCRITTO CHE IL PAGAMENTO ERA GIA' AVVENUTO! Visto che non c'è molto spazio nella recensione: ci tengo a precisare che il personale dell'albergo non è stato collaborativo riguardo alla problematica di cui sopra, consigliandomi di "telefonare a Expedia". Visto che non c'è spazio per gli aspetti da migliorare dell'albergo, lo scrivo qui: la colazione era CONTINGENTATA cioè ci preparavano il piattino per ogni persona (eravamo in 6 e c'erano 6 piattini con tre fette di pomodoro, tre di cetriolo, vaschetta di marlellata e burro). Per due mattine siamo usciti presto e ci avevano promesso la colazione ma al mattino non c'era NULLA!

6/10 - 괜찮아요

Karoline

좋아요: 청결 상태, 직원 및 서비스

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 청결 상태, 객실의 편안함
Mitten in der Altstadt
liegt mitten im Zentrum (im Burg inneren -> wörtlich übersetzt) man kommt zu fuß überall hin. etwas schwer zu finden, aber wenn man erstmal eingecheckt hat, kann man die umgebung sehr einfach erkundschaften.

4/10 - 별로예요

실제 이용하신 고객

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Holtellet er bare for budsjett hotell!
- Dårlig service - Dårlig frokost ( gammel mat ) - Ikke mange utvalg - veldig dårlig klima inne i soveromene -( tett luft ) -

4/10 - 별로예요

Muda 님, Stockholm

별로예요: 청결 상태, 객실의 편안함
Litet rum med inget fönster
Hotellet var rent med helt okej läge men rummet var jätte litet, inget fönster,vi kunde knappt röra på oss! Allmänt mykcket byggnad och för lite grönska jämfört med andra hotell i området...tänker inte bo på samma hotell i framtiden.

10/10 - 훌륭해요

ddhiengm

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
very nice, simple hotel
we stayed for three nights and had a very pleasant stay; the hotel is located directly in the old town (200m from the beach and 100m from shops), perfect to go swimming!the staff was very friendly and the room was very big and bright, clean and cozy

8/10 - 좋아요

Steevesteve

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Gutes preisleistungs verhältnis
Sauberes freundliches Hotel. Ich habe hier nur eine Nacht auf der durchreise verbracht. Alles in Ordnung. Und sehr günstig. Habe nur ca. 30 EUR die Nacht bezahlt. Gab also nix zu meckern.

8/10 - 좋아요

AmirA

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
Great Location & value for money
Upon arrival, we were denied a room although I had a printed booking voucher. An unkind receptionist could not find the booking and kept us waiting for about 20 minutes before realising his mistake (no apology afterwards whatsoever). In the following morning we informed the hotel owner of the incident and he was very sorry/apologetic. The location is just great and definitely a value for money (economy class). I would consider it again.

8/10 - 좋아요

Explorerz

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
Comfortable and convenient stay in Antalya's old city
Very pleased with this hotel, which is located in the old city close to the historical harbor area. The staff speaks Turkish and German (English might be slower) and they are helpful. We had a front room looking out over the harbor area. The price made this hotel convenient as a base while exploring other town and ruins along the coast on day or overnight trips.

8/10 - 좋아요

ljfljdsllf

좋아요: 청결 상태, 객실의 편안함
별로예요: 직원 및 서비스
位置好
位置好,房间舒服,干净,除了服务人员太多不怎么好外,其他都不错的,附近的土耳其洗浴一流。位置好,房间舒服,干净,除了服务人员太多不怎么好外,其他都不错的,附近的土耳其洗浴一流。

8/10 - 좋아요

Peter and Jean 님, Bodrum, Turkey

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Small, comfortable, friendly
Our room was rather small, but then again it is billed as a 'boutique' hotel, which as far as I can gather means small! To be perfectly fair, we only stayed for one night, and it was absolutely fine. For a longer stay I would say it probably would not have been that comfortable, although it did look as though larger rooms were available. It was clean, the owner and his staff were very helpful, and on the whole it represented excellent value for money. Would we stay there again? YES!
답변 제공: ali 님, 2015년 9월 18일
Hi, thanks for your review. we will strive to-be better. thank you

6/10 - 괜찮아요

nancy9608

좋아요: 직원 및 서비스
还行的一家酒店
酒店就在卡雷奇老城,离海港也近,去那都很方便。我们去了海边也逛了老城。只是空调的控制在前台。上。虽然前台的英文不流利,但可亲交流还不算有问题。

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Lovely terrace
Nice location, good price and a wonderful terrace!
답변 제공: BERK 님, 2015년 9월 18일
Hi, thanks for your review. we will strive to-be better. thank you.

8/10 - 좋아요

g dawg 님, turkey... obviously.

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
great location
Hotel is in an awesome location. Right near the harbor. Good views. Breakfast was the usual for turkey, bread eggs cheese olives tomatoes. The guy running the place was nice. Spoke broken english but seemed fluent in german. He got a bit grumpy when he saw we bought water from somewhere else.

8/10 - 좋아요

Byron 님, Scotland

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Better than expected
Long assosiation with Turkey but had not visited Antaly city before. For tourist purposes this small hotel is in an excellent position above and very near the harbour and impressed with its high standards of decor and comfort. The immediate area of the old city is a warren of narrow street and hills and would probably best be avoided by those with restricted mobility. UK visitors will find that Sterling is not popular in Antalya the Euro being the preferred currency. If the hotel is available at the price of last visit I would deffently consided returning.

4/10 - 별로예요

실제 이용하신 고객

좋아요: 숙박 시설 상태 및 시설, 객실의 편안함
별로예요: 청결 상태, 직원 및 서비스
Reutlingen Hof, noisy area, nasty staff
The staff is very unfriendly, rude at times, and not well trained, and the location is poor: too noisy, too touristic. A few streets further away from the marina is better.

10/10 - 훌륭해요

Zsolt

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great hotel
It's a great hotel in the middle of the old town. It's a really nice place. There is a small beach 50m from the hotel. Everything is close - market, restaurants, shops, pubs...

4/10 - 별로예요

Zohrab

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Bad services
You can not control here condition.. Because only hotel workers can open and close it from reception :) There are a lot other problems, for example exchange rate of foreign currency. Hotel workers can change it how they want. There is not daily rate of currencies. Also there is not prices how cost hotel rooms? Also your friends can not come to your room for 3-5 minutes. You have to pay for it. Last problem is bad breakfast :( It was worst hotel in my all trips to Turkey...

10/10 - 훌륭해요

helle 님, aarhus

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
hotel i den gamle bydel af antalya
lækre senge i et fantastisk stort dejligt triple-rum. faktisk billigt til den kvalitet. hyggeligt og hjælpsomt personale. Beskeden morgenmad, men du skal jo ud i byen og spise på de mange lækre restauranter. fantastisk god beliggenhed i den gamle bydel, tæt på den lille bystrand, hvor du betaler 10 tyrkiske lira= 30 kr for en hel dag med strand-"seng" og bruse-facilitet. Meget anbefalelsesværdigt hvis man skal forlade sit værelse tidligt og flyve sent.

6/10 - 괜찮아요

Adam 님, AK

좋아요: 객실의 편안함
별로예요: 청결 상태
Ashtray next to a No Smoking sign?
Great location, in the heart of the old town. The front desk was a bit snobby on check-in though, and the credit card reader (or credit card reader operator) was not able to read either of my two completely functional cards. Expedia booked the room in Euros, and the front desk required that I pay immediately on check-in either with Euros, which I do not carry, or Lira at a somewhat disadvantageous exchange rate. The morning front desk guy was much nicer. The room was excellent excepting that the hotel has no elevator and that the room -reeked- of cigarette smoke, having both an ashtray and a no smoking sign. There were reportedly no other rooms available. I'd stay here again if there was nothing else available, but every other building in the old town is a hotel so look around.

2/10 - 너무 별로예요

black barbie

좋아요: 청결 상태
별로예요: 직원 및 서비스
Nice hotel. Bad Service
Several miscommunications with staff. Overcharged for laundry service, and clothes came back wet. Hotel management seemed to want to skimp on everything, e.g. - had not control over AC temperature, it was only turned on/off from front desk. Extremely dissatisfied with my experience.

2/10 - 너무 별로예요

Safdar 님, Highland Park, New Jersey

별로예요: 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Not what it claims to be. Keep your expectations very low
The room was nothing special. It was moderate sized and the bed wasn't very comfortable. The TV provided was very small (probably 12" or 14"). The air conditioner could only by switched on/off by calling reception and had no temperature control. The bathroom was old, small, dimly lit and depressing. Upon returning to our room on the second evening, we came across 2 cockroaches in the room. After communicating this to the management with much difficulty (no comprehension over the phone. Had to climb down two stories and try to explain with hand gestures and miming!!) was helpfully informed that they didn't have any bug spray and I should kill them with my hand (or shoe) and the cleaning lady would dispose off the carcasses the next morning!! The bug problem wasn't solved during our stay. I eventually had to kill them myself. The breakfast was minimal with no variety (bread, olives and boiled eggs) and the few things available seemed stale. The near-by beach mentioned in the description is a sad excuse of a beach, You have to pay to access it and it has just enough room to hold 15 tightly crammed people. The better option is to take the tram to Konyaalti Beach (a truly nice pebbled beach). True to form, the hotel staff failed to provide us with this information as well. Thankfully the local shopkeepers around were much more helpful. On the whole the hotel and service were very bad and there are much better and cheaper options available. We would definitely not stay here again.