객실 내 금고, 각각 다른 스타일의 인테리어, 각각 다르게 가구 비치, 방음 설비

호스빌 리조트 안티과 - 올 인클루시브 여행 후기

3 out of 5
호스빌 리조트 안티과 - 올 인클루시브
Hawksbill Beach, Five Islands, St. John's, Antigua

이용 후기

7.6

좋아요

평점 10 - 훌륭해요. 385개 이용 후기 중 117개" "
평점 8 - 좋아요. 385개 이용 후기 중 147개" "
평점 6 - 괜찮아요. 385개 이용 후기 중 67개" "
평점 4 - 별로예요. 385개 이용 후기 중 29개" "
평점 2 - 너무 별로예요. 385개 이용 후기 중 25개" "

7.8/10

청결 상태

8.2/10

직원 및 서비스

7.0/10

편의 시설/서비스

6.6/10

숙박 시설 상태 및 시설

7.6/10

친환경

이용 후기

10/10 - 훌륭해요

Mark Charles

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2024년 4월에 7박 숙박함
답변 제공: Richelle 님, 2024년 4월 20일
Hello Mark,Thank you for your five star review. We are happy to know that you enjoyed your stay and look forward to the honor of greeting you once again.Kind regards,Richelle CReservations

10/10 - 훌륭해요

Bettyann 님, Enfield

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The employees were the most friendly people. Actually everyone we met on the Island were out standing. Our room was actually right on the beach. Couldnt get much closer.
2024년 4월에 5박 숙박함
답변 제공: Richelle 님, 2024년 4월 13일
Hello Bettyann,Thank you for the great review. We are pleased to learn that you enjoyed the services of our dedicated team and our relaxing beach.,We look forward to the honor of greeting you once again.Kind regards,Richelle CReservations

4/10 - 별로예요

Shanae

2024년 4월에 5박 숙박함
답변 제공: Richelle 님, 2024년 4월 13일
Hello Shanae,We are sorry to learn that you did not enjoy your stay with us. We will do our best to improve.Kindest regards,Richelle CReservations

10/10 - 훌륭해요

Brandi

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The warm welcome of the staff created a relaxing pleasant atmosphere.
2024년 4월에 4박 숙박함
답변 제공: Richelle CReservations 님, 2024년 4월 12일
Dear Brandi,Thank you for your 5 star review, we are happy to know that you have enjoyed your stay with us.Kind regards,

10/10 - 훌륭해요

Dexter

2024년 3월에 7박 숙박함
답변 제공: Richelle 님, 2024년 4월 5일
Hello Dexter,Thank you for your 5 star review, we are happy to know that you have enjoyed your stay with us.Kind regards,Richelle CReservations

8/10 - 좋아요

Heather Michelle

2024년 3월에 3박 숙박함
답변 제공: Richelle 님, 2024년 4월 22일
Hello Heather,Thank you for the 4 star review. We are happy to know that you enjoyed your overall stay with us and will do our best to improve.Kind regards,Richelle CReservations

10/10 - 훌륭해요

Ciera EM

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This was our first time visiting Antigua and Hawskbill resort made our stay so phenomenal it definitely will not be our last! Denise at the front desk helped us tremendously with making sure the private dinner on the beach was top tier. We celebrated my best friends Birthday and Denise helped with all the planning so it was perfect. Errol the bartender was fun, and kind. Shawn the server was soft spoken, and really polite, Andromeda helped with our stay as well. Everyone working on the resort was so polite, and a joy to be around. Thank you Hawksbill for an amazing experience it definitely will not be the last!!
2024년 3월에 4박 숙박함
답변 제공: Richelle 님, 2024년 3월 25일
Hello Ciera,.Thank you for your great review.We are so happy to learn that you enjoyed the services of our team and your overall experience with us.We will be honored to have you join us once again.Kind regards,Richelle CReservations

6/10 - 괜찮아요

Jonathan

연인과의 여행
별로예요: 직원 및 서비스, 편의 시설/서비스
The food was not bad but not great, to be expected for an all inclusive at this star rating and price point. The hotel lacked options though. Basically only one of the restaurants are open per meal. The property is quite beautiful with many beaches and some nice jungle behind it. We stayed in a bungalow on the beach which was lovely but our beach had tons of rocks so we could not safely enter the ocean. That was fine we just walked to another. While some of the staff were friendly and helpful we were less than pleased overall. Some staff seemed annoyed if you had a question. Some were plain rude. Pretty much no one knew answers to simple questions you’d expect someone would have answers for. For example, there is a hike on the property but no one could (or wanted to) explain how to get to the start. Antigua is a beautiful island and we still had fun but we would never return to this hotel.
2024년 3월에 3박 숙박함
답변 제공: Richelle 님, 2024년 3월 14일
Hello Jonathan,First we would like to apologize for a less than ideal stay. We have made a serious note of the areas in which we have fallen short of your expectations and will take measures to improve.Kind regards,Richelle

10/10 - 훌륭해요

Matthew

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Hawksbill is a long established resort which has recently had a major refurbishment. Whilst this is to some extent still going on (march 2023) the revamp has been modest but mostly effective. Don't expect the polish of a Sandals but this is, in my opinion the best resort on antigua. Firstly it has four beaches, all quiet and well maintained. That is something you do not get anywhere else on the island. It simply has the best position, the setting is stunning. Food is simple and the entertainment is a little tame if youre of the younger persuasion but the service is great, the staff are friendly and the measures at the bar are generous. Last of all, the price point is lower than average so you are getting some of the best the island has to offer much cheaper than other resorts with more ritz but less genuine serenity and beauty.
2024년 2월에 9박 숙박함
답변 제공: Ari 님, 2024년 3월 1일
Thank you for your thoughtful review of Hawksbill Resort! We're delighted to hear that you appreciate our recent refurbishments, even as they continue, and that you find our setting to be stunning with four quiet and well-maintained beaches. While our amenities may be more modest compared to some higher-end resorts, we take pride in providing genuine serenity, excellent service, and generous measures at the bar, all at a lower price point. We're thrilled to be considered the best resort on Antigua in your opinion, and we look forward to welcoming you back for another peaceful and enjoyable stay.

8/10 - 좋아요

James 님, Bergenfield

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good place always have great times year after year . Staff and place is gorgeous . Will be back
2024년 2월에 3박 숙박함
답변 제공: Richelle 님, 2024년 2월 28일
Hello James,Thank you for your great review.We are happy to know that you enjoyed our tropical environment and the services of our dedicated staff.We would love to have you join us once again.Kind regards,Richelle CReservations

10/10 - 훌륭해요

Amanda

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Loved this resort, quite quirky as very spread out but meant everyone had plenty of space regarding Sunbeds etc. I stayed in bungalow overlooking bay, superb views, lovely comfy bed. Food- good choices and variety available. Staff so helpful and catered for all your needs. Thoroughly recommend.
2024년 2월에 1박 숙박함
답변 제공: Richelle 님, 2024년 2월 28일
Hello Amanda,Thank you for your review. We are happy to know that you enjoyed the services of our dedicated team, your accommodation and our panoramic views.We look forward to the honor of greeting you once again.Kind regards,Richelle CReservations

8/10 - 좋아요

Nora

좋아요: 청결 상태, 직원 및 서비스
2024년 1월에 3박 숙박함
답변 제공: Richelle 님, 2024년 1월 30일
Hello Nora,Thank you for your 4 star review, we are happy to learn that you enjoyed your overall stay and do look forward to greeting you again.Kind regards,Richelle C

10/10 - 훌륭해요

Sheila Claire

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Without a doubt this was the most beautiful and pristine beach I have ever seen. The staff was lovely and the food always seemed home-cooked. You can snorkel just a few yards away from the beach and see every kind of fish and coral you could possibly want. We even saw stingrays (no sea turtles though). Every night we were treated to the most glorious sunset. The resort is still undergoing some renovations. Most places and spaces are complete, but you can see some spaces are still in the works. I hope when all is said and done that there will be hooks or towel racks in all the bathrooms (my only criticism). We loved our fellow guests as well. Also, highly recommend yoga with Clemmy!
2024년 1월에 7박 숙박함
답변 제공: Richelle 님, 2024년 1월 30일
Hello Sheila,Thank you for your great review,We are truly happy to learn that you have enjoyed the food, yoga, snorkeling and the time spent with your fellow guests.We look forward to the honor of greeting you once again,Kind regards,Richelle CReservations

8/10 - 좋아요

Michael

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 5박 숙박함
답변 제공: Richelle 님, 2024년 1월 30일
Hello Michael,Thank you for your 5 star review, we are happy to learn that you enjoyed your overall stay with us.We look forward to the honor of greeting you once again.Kind regards,Richelle CReservations

8/10 - 좋아요

Alberto

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
This is a nice, quite secluded and quiet hotel, ideal for a good rest. The facilities are ok, in the process for renewal and expansion. Very welcoming staff, good buffet for breakfast and dinner. Nice entertainment during dinner, but it could be more varied and include other options also during daytime.
2023년 12월에 6박 숙박함
답변 제공: Richelle 님, 2024년 1월 30일
Hello Alberto,Thank you for your honest review; we are happy to know that you enjoyed your overall stay and have made serious note of the areas that could be approved.We look forward to the honor of greeting you once again.Kind regards,Richelle C

10/10 - 훌륭해요

Katie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
2023년 12월에 6박 숙박함
답변 제공: Richelle 님, 2024년 1월 30일
Hello Katie,Thank you for your five star review.We look forward to greeting you once again.Kind regards,Richelle C

8/10 - 좋아요

ROBERT

2023년 3월에 14박 숙박함
답변 제공: Richelle 님, 2023년 4월 16일
HelloThank you for your four star review.We look forward to having you join us once again.Kind regards,Richelle CReservations

2/10 - 너무 별로예요

Henrik

별로예요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 3월에 1박 숙박함
답변 제공: Hawksbill Management Team 님, 2023년 3월 27일
Dear Henrick,Thank you for choosing Hawksbill by rex resorts and for taking the time rate your stay with us.Unfortunately, we were unable to exceed your expectations this trip and for that we humbly apologize.Our hotel will be closing for some upgrades on April 10th, 2023 and reopen on October 28, 2023 and It is our sincerest hope that you will grant the opportunity of redemption with a return visit that will certainly surpass your last and change any negative perception that you may have of our resort.The team sends very best wishes, we trust to have the opportunity to welcome you back soon.Kind regards

10/10 - 훌륭해요

Thea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely place and beautiful beach. Friendly staff and great food.
2023년 3월에 4박 숙박함
답변 제공: Richelle 님, 2023년 3월 24일
Hello Thea,Thank you for your great review.It gives us great joy to know that you had a wonderful time enjoying our warm beaches, great staff and our culinary delights.We look forward to greeting you once again.Warm regards,Richelle

10/10 - 훌륭해요

cynthia

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
friendly, quiet and relaxed
2023년 3월에 7박 숙박함
답변 제공: Richelle 님, 2023년 3월 22일
Hello Cynthia,Thank you for your great review we are happy to know that you had a great time and would be happy to greet you both once again.Kind regards,Richelle CReservations

10/10 - 훌륭해요

Geraldine

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Lovely big room, superior sea view. Close to beach and all other amenities. Sea rough at times. Not of weak swimmers. Lots of fish, cocktails, good food and very friendly
2023년 3월에 7박 숙박함
답변 제공: Hawksbill Management Team 님, 2023년 3월 10일
Dear Geraldine,It was a delight having you with us, thank you for choosing Hawksbill by rex resorts as your destination of choice and for taking the time to share your feedback with us.Our team consistently aim to provide enjoyable and memorable experiences to our guests and we are thrilled to learn that we achieved it with you.It was truly an honor hosting you, we thank you for your perfect Expedia score and look forward to your next visit.Kind regards

8/10 - 좋아요

Peter Michael

연인과의 여행
좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Resort setting is beautiful. Beautiful views. Do not come here if you cannot take steps very well. No elevators/lifts for disabled people.
2023년 2월에 10박 숙박함
답변 제공: Richelle 님, 2023년 3월 4일
Hello Peter,Thank you for your review, we are pleased to advise that you enjoyed the tropical environment which surrounds us.We look forward to the honor of greeting you once again.Kind regards,Richellle C

10/10 - 훌륭해요

MARIE

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Almost every room has ocean views or is beachfront. Kayaks great. Sometimes wind too strong for Hobie cat free usage. Food is above average and darn tasty. Hardworking and kind staff. Dalston a gem.
2023년 1월에 8박 숙박함
답변 제공: richelle 님, 2023년 2월 27일
Hello Marie,Thank you for your great review.It gives us great joy to know that you had a wonderful time enjoying the sea views, water sports, culinary delights and the services of our dedicated staff.Kind regards,Richelle C

10/10 - 훌륭해요

Kristen

2023년 2월에 7박 숙박함
답변 제공: Richelle 님, 2023년 2월 25일
Hello Kristen,Thank you for the positive review.We are happy to know that you had a great stay .We look forward to greeting you soon.Kind regards,Richelle C

8/10 - 좋아요

Laurie

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Quiet, Great Staff, Good Food! Not enough lounge chairs on the beach - others would go down early morning and save chairs and sometimes never use them until late in the day. Hawksbill is doing some much needed renovations at the resort starting in April. Rooms were comfortable but needing attention.
2023년 2월에 9박 숙박함
답변 제공: Richelle 님, 2023년 2월 21일
Hello Laurie,Thank you for your review. We are pleased to know that you enjoyed the food and the services of our dedicated team.As mentioned we will be refurbishing the property from the 10th April to 28th October 2023.We hope that you would join us once again.Kind regards,Richelle CReservations

8/10 - 좋아요

Deborah Lee

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The staff were wonderful. Dalston was a joy! The beaches were lovely. Very quiet for those who want a relaxing vacation. Not much to do. Entertainment at nite was nice, generally ended at 9:30 pm. Good, so it wasn't noisy too late. The rooms have no televisions, so, it was always an early bedtime. Never seemed too crowded, even though they said they were fully booked. The rooms, sidewalks and stairs need to be updated and repaired. Not a place to go if you can't walk up flights of stairs, trip easily, or expect rooms to be more than adequate... but, hey, how long do you spend in your room anyway, other than to sleep? We enjoyed the visit, the views, the beaches and the staff... had a lovely time!
2023년 2월에 7박 숙박함
답변 제공: Hawksbill Management Team 님, 2023년 2월 21일
Dear Deborah Lee,Thank you for choosing Hawksbill by rex resorts as your destination of choice and for taking the time to share your feedback with us.Our Team consistently aim to provide exceptional experience to our guests and we are glad to learn that this was accomplished with you. We value your feedback, your recommendations/concerns have not gone unnoticed and will be shared with team for further review and actions.It was truly an honor hosting you, we thank you for the opportunity to serve and look forward to the pleasure in welcoming you back soon.Kind regards

8/10 - 좋아요

Kristen

좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 2월에 5박 숙박함
답변 제공: Kind regards Jenelle 님, 2023년 2월 20일
Dear Kristen,Thank you for the rating and for choosing us.We look forward to hosting you both once again.

8/10 - 좋아요

Holly Rae

연인과의 여행
좋아요: 청결 상태
별로예요: 편의 시설/서비스
Gorgeous beaches! Sleepy resort, far from activities. CABS ARE EXPENSIVE!! NOT a true adults only resort, children age 12 and up are there. They were very well behaved, but still present. The resort is in need of renovations, but it is very clean. Staff is wonderful, especially Dalson, Kevin, Mira, David, T (at the desk) and of course Denise! We had a great time soaking up the sun and scenery.
2023년 2월에 6박 숙박함
답변 제공: Jenelle 님, 2023년 2월 17일
Hello Holly,Thank you for the great review. We are quite happy to know that you enjoyed your stay with us. We have taken note of the area in which we have fallen short and will do our best to improve. It would be our honor to have you visit us once again.

10/10 - 훌륭해요

Matthew

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We greatly enjoyed our stay at Hawksbill Resort in Antigua. Our reading of the various reviews led us to expect an older "3 star" resort, perhaps with less modern amenities and shine, but well maintained with lovely beaches and great staff & service. All of that is exactly what we experienced, but we were also blown away by the quiet, serene atmosphere and frankly gorgeous sand & water that Hawksbill provided us. We stayed in a Bungalow in the Honeymoon section of the resort, and we loved it. We had fantastic beach & water views from our balcony and we were right between 2 of the 4 beaches on the resort. The rooms are simple, functional and clean. We had a slight issue with the plumbing on the first day (our fault, not theirs) - I mentioned it to the front desk and we had someone from maintenance and from housekeeping arrive in 20 minutes to fix it and make sure we were happy. This was our experience with all the staff at Hawksbill, friendly, responsive and eager to assist. The food at Hawksbill is simple and satisfying, if unspectacular. Breakfast & dinner are both served buffet style, and we were always able to find something we each enjoyed. We felt that overall we received fantastic value for our money during our stay at Hawksbill. For serenity and the sheer beauty of nature, I don't think you could beat it anywhere at it's price point. We learned that quite a few couples have been coming here for 20 years, and we would absolutely return as well!
2023년 2월에 4박 숙박함
답변 제공: Jenelle 님, 2023년 2월 17일
Dear Matthew,Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with every stay. We are so happy you enjoyed your stay with us and can’t wait to have you back.

10/10 - 훌륭해요

Barry

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Staff was wonderful. Entertainment less than average. Awakened every morning at 6:30 AM by loud garbage trucks running by the room.
2023년 2월에 7박 숙박함
답변 제공: Hawksbill Management Team 님, 2023년 2월 12일
Dear Barry,It was a delight having you with us, thank you for choosing our resort as your destination of choice and for taking the time to share your feedback with us.It was truly an honor hosting you, we thank you for the opportunity to serve and trust to have the pleasure in welcoming you back soon.Kind regards

10/10 - 훌륭해요

Kristen

2023년 2월에 1박 숙박함
답변 제공: Jenelle 님, 2023년 2월 12일
Dear Kristen,Thanks again for your awesome rating. We are happy to know that you enjoyed your stay with us and look forward to greeting you again.

8/10 - 좋아요

Paula 님, E Amherst

단체 여행, 연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
The location was absolutely beautiful and the staff was a joy. The resort lacked a lot of amenities but I’m sure that will be resolved when the renovations are completed. The nearness of everything to the ocean is not something you find in the “mega” resorts, and the beach is incredible; clear calm water with no seaweed.
2023년 1월에 8박 숙박함
답변 제공: Hawksbill Management Team 님, 2023년 2월 3일
Hello Paula,It was a delight having you with us, thank you for choosing our resort as your destination of choice and for taking the time to share your feedback with us.We are very happy to know you enjoyed our "absolutely beautiful location and that you found our staff to be a joy". It was truly an honor hosting you, we trust to have the pleasure in welcoming you back soon.Kind regards

10/10 - 훌륭해요

Kevin J 님, Cincinnati

단체 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
The resort is getting ready for a refresh in April for several months. With that in mind the staff was amazing and very helpful. Dalston was amazing, Mr. Henry the food and beverage manager was also very accommodating, he rolled up his sleeves to help his team and they put out excellent food. Sharnice at the front desk was very friendly and helpful. I read some negative reviews before booking and ALL their complaints did not exist while I was there. We had a great time and the beach and sunsets were fantastic. I can’t wait to go back next year.
2023년 1월에 7박 숙박함
답변 제공: Richelle 님, 2023년 1월 30일
Hello Kevin J,Thank you for your great review. It gives us great joy to know that you had a wonderful time enjoying our culinary delights, our quality drinks, and mixes, the amazing sunsets and the services of our dedicated staff.It would be our honor to welcome you once again.Kind regards,Richelle C

10/10 - 훌륭해요

Jennifer

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The location of the property could not have been better - my husband and I had a wonderful beach club room which was right on the cliff overlooking the water with the constant sound of the crashing surf. The bed was very comfortable and the cleaning staff made the room super clean for us every day. The property could use some updating (which is scheduled) but we knew what we were getting and liked the rustic and low key vibe of the place. It's pretty secluded (which is a plus in our opinion) but the front desk and local cab drivers are always ready to help make arrangements if you want to explore more of the island which we always like to do. And if the bartenders recommend a certain drink to you take them up on it - you wont be sorry!
답변 제공: Hawksbill Management Team 님, 2023년 1월 26일
Dear Jennifer,It was a delight to be of service, thank you for choosing our resort as your destination of choice and for taking the time to share your feedback with us.Our team consistently aim to provide enjoyable experience to our guests and we are thrilled to learn that we achieved it with you.We appreciate your perfect Expedia score and look forward to welcoming you back soon.Kind regards

2/10 - 너무 별로예요

Atanas

연인과의 여행, 가족 여행
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Outdated. Falling apart
답변 제공: Hawksbill Management Team 님, 2023년 1월 19일
Dear Atanas,Thank you for choosing our resort for your recent vacation and for sharing your feedback with us. It is regrettable that we did not meet your expectations and for this we humbly apologize. We would love the opportunity to have a conversation with you for a better understanding as to what spoiled your stay with us. Our customer satisfaction is of most importance to us so please contact us via email on email arlene.marsh@rexresorts com.I hope to hear from you soon.Kind regards

8/10 - 좋아요

William A

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
We had a brilliant stay at the Hawksbill by Rex. This hotel is not for everyone, if you want luxury accommodation, refined food, extravagant cocktails, you should go elsewhere. If however you want friendly staff, robust comfortable accommodation, acceptable food, and a lot of fun drinks, this could be for you. The key reason to come here, and probably bring us back, are the beaches, I cant tell you how brilliant it is to feel like you have your own private beach, just you and a few fellow guests. If you are adventurous and head to Eden Beach (the only Nudist beach on the island), which is just along from Hawksbill, then you really do feel like you have your own private Antiguan beach! We had a fantastic stay, and would come back again. We enjoyed it a lot, but appreciate some people who expect luxury and bespoke service, are unlikely to enjoy ti as we did.
답변 제공: Hawksbill Management Team 님, 2023년 1월 26일
Dear William A,Thank you for choosing Hawksbill by rex resorts as your destination of choice and for sharing your feedback with us.Our team consistently aim to provide enjoyable and memorable experience to our guests and we are thrilled to learn that we achieved it with you.It was truly an honor hosting you, we thank you for the opportunity to serve and trust to have the pleasure in welcoming you back soon.Kind regards

8/10 - 좋아요

Oriana

좋아요: 청결 상태
별로예요: 숙박 시설 상태 및 시설
Beaches!
Stunning location, the beaches are beautiful with very calm water. The resort is tired, hence low prices compared to others. It’s due to close for refurbishment in spring 2023. One staff member I asked said he will be let go then, if this is true of all staff it explains why morale seems low and service is patchy. However if you stay relaxed and show some patience it all gets done. As with everywhere we’ve been on Antigua the people are great.
2023년 1월에 3박 숙박함
답변 제공: Hawksbill Management Team 님, 2023년 1월 16일
Dear Oriana,It was a delight to be of service, thank you for choosing Hawksbill by rex resorts as your destination of choice and for sharing your feedback with us.Pleased be assured that we value our hard working, professional and dedicated staff and that they will be given first preference in returning to work once the hotel close and reopen on November 01, 2023 as scheduled.We are all hope to have the opportunity to welcome you back soon.Kind regards

8/10 - 좋아요

Kristina

좋아요: 청결 상태, 직원 및 서비스
2023년 1월에 11박 숙박함

10/10 - 훌륭해요

Steven

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
4 extraordinary beaches
답변 제공: Hawksbill Management Team 님, 2023년 1월 16일
Dear Steven,It was truly an honor hosting you, we thank you for you perfect Expedia rating and eagerly await your return visit.Kind regards

4/10 - 별로예요

Clifford

별로예요: 숙박 시설 상태 및 시설
Dated and not functioning well
This Hotel needs a major make-over. The room we stayed was really basic with furniture you would find in a cheap second hand shop. We had no hot water during our 2 day stay and the plumbing did not function well in the bathroom with a partially blocked sink and water backing up in the toilet. You had to flush it twice to clear. Staff were ok but many looked miserable and did not smile although some were extremely friendly. Food was ok with a fairly wide variety to please all tastes. The beach was wonderful and kept well groomed by hotel staff.
2022년 12월에 2박 숙박함
답변 제공: Hawksbill Management Team 님, 2023년 1월 9일
Dear Clifford,Thank you for choosing Hawksbill by rex resorts as your destination of choice and for taking the time to share your feedback with us.We value your feedback s it aids us greatly in our continued development of the overall product and standard of service delivered. Your comments have been carefully recorded and shared with the team for further review and improvements.It was truly an honor hosting you, we thank you for the opportunity to serve and trust we will have the pleasure in welcoming you back soon.Kind regards

2/10 - 너무 별로예요

Jessica

10/10 - 훌륭해요

Valarie

10/10 - 훌륭해요

stéphanie

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스
Un superbe séjour bien reçu malgres notre arrivée tardive beau sourire coupe de champagne Seulement notre valet nous a demandé du pourboire avant même d'être à notre chambre cocasse pour nous mais d'autre pourrais ne pas apprécier en sommes génial comme endroit
답변 제공: Hawksbill Management Team 님, 2023년 1월 3일
Dear Valued Guest,It was a delight to be of service, thank you for choosing Hawksbill by rex resorts as your destination of choice and for taking the time to share your feedback with us.Happy New Year from the team at HawksbillKind regards

8/10 - 좋아요

sharon

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Staff very friendly and couldn’t do enough. Lovely setting but a little tired
2022년 12월에 1박 숙박함
답변 제공: Hawksbill Management Team 님, 2022년 12월 12일
Dear Sharon,Thank you for choosing Hawksbill by rex resort as your destination of choice and for taking the time to share your feedback with us.It was truly an honor hosting you, we thank you for your visit and trust to have the pleasure in welcoming you back soon.Kind regards

8/10 - 좋아요

Thea

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
Beautiful property and beaches. Food was not great. Breakfast very English. Lunch just Oke. And dinner was nothing special. The staff was great and friendly. Our room was nothing special. No AC no TV. And very small.
답변 제공: Hawksbill Management Team 님, 2022년 12월 12일
Dear Thea,Thank you for choosing Hawksbill by rex resorts as your destination of choice and for taking the time to share your feedback with us.We value your feedback as it aids us greatly in our continued development of our overall product and service delivered, your comments have been carefully noted and shared with the team for further review and evaluation.It was truly an honor hosting you, we appreciate your visit and trust to have the opportunity to welcome you back soon.Kind regards

10/10 - 훌륭해요

Luanne

6/10 - 괜찮아요

RICHARD

좋아요: 청결 상태, 직원 및 서비스
별로예요: 편의 시설/서비스, 숙박 시설 상태 및 시설
2022년 11월에 1박 숙박함

2/10 - 너무 별로예요

crew

2022년 11월에 1박 숙박함

8/10 - 좋아요

Deanna

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스
My husband and I stayed at Hawksbill Resort because we didn't need a lot of amenities, we wanted to stay on the west side of the island, it was all-inclusive, and the location was beautiful. Although the resort needs better wifi and renovations, our stay there was great. They have a wonderful staff, a good buffet for a smaller resort, and four relaxing beaches to choose from. Because the resort is on a hillside, it's not handicap accessible. I point this out because my husband sprained his ankle before arriving and after seeing a doctor on Antigua, he ended up on crutches and couldn't walk much. The staff and management went out of their way to accommodate us in our needs. Overall, Hawksbill is a great value for your money.
답변 제공: Hawksbill Management Team 님, 2022년 11월 7일
Dear Deanna,Tank you for choosing Hawksbill by rex resorts as your destination of choice and for taking the time to share your feedback with us.We appreciate your kind comments on our wonderful staff and palatable cuisine; your comments regarding the Wifi an renovations has been noted and we are pleased to advise that we will be commencing a renovations program including wifi service on April 9th 2023.It was an honor hosting you, we thank you for your visit and trust to have the opportunity to welcome you back soon.Kind regards

2/10 - 너무 별로예요

SADIE 님, BRONX

2022년 10월에 3박 숙박함