스위트, 킹사이즈침대 1개, 금연, 온수 욕조 | 이집트산 면 시트, 고급 침구, 오리/거위털 이불, 셀렉트 컴포트 침대

컴포트 인 아파라친 / 빙엄턴 W 루트 17 여행 후기

2.5 out of 5
컴포트 인 아파라친 / 빙엄턴 W 루트 17
7662 State Rte 434, Exit #66 on I-86/17, Apalachin, NY

이용 후기

8.2

매우 좋아요

평점 10 - 훌륭해요. 562개 이용 후기 중 255개" "
평점 8 - 좋아요. 562개 이용 후기 중 184개" "
평점 6 - 괜찮아요. 562개 이용 후기 중 68개" "
평점 4 - 별로예요. 562개 이용 후기 중 32개" "
평점 2 - 너무 별로예요. 562개 이용 후기 중 23개" "

8.6/10

청결 상태

8.8/10

직원 및 서비스

7.2/10

편의 시설/서비스

8.4/10

숙박 시설 상태 및 시설

7.8/10

친환경

이용 후기

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 숙박 시설 상태 및 시설, 객실의 편안함
답변 제공: General Manager 님, 2016년 9월 1일
Thanks so much for your kind rating and review! We appreciate having you as our guest and hope to see you again soon! Best regards!

10/10 - 훌륭해요

kay 님, 버지니아

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
깨끗하고 친절해요
여행에서 돌아오는 길 하루 쉬어가는 코스로 묵게 되었는데 규모는 크지 않지만 새로 지어 그런지 너무 깨끗하고 좋았어요 다만 히터를 틀었을때 드라이기 타는 냄새 같은 게 나서 다시 끄긴 했어요 그래도 프론트 아짐마도 너무 친절하시고 무료 아침식사도 생각했던 것보다 아주 훌륭했고 좋았습니다 저녁때 도착하여 바로 옆에 있는 레스토랑에서 저녁을 먹었는데 다른 먹을만한 곳은 찾기 힘들었네요 하지만 그 곳도 아주 좋은 가격에 매우 친절하고 맛났습니다
답변 제공: Amin 님, 2016년 1월 2일
Thank you very much for your kind review. I am glad that you found our hotel to be very new and clean, and I am also very glad that you enjoyed our complimentary breakfast. I understand that you had some issue with the heater, but am glad that the staff was able to immediately assist you with that. We would be please to have you as our guests again. Personal regards, Amin Khan Owner Comfort Inn - Apalachin

10/10 - 훌륭해요

Cynthia C.

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
We have always found it to be exceptional here. Clean, comfy, lots of hot water. Waffles for breskfast are a nice touch. We do stay here fairly frequently. We did have some things unpleasant we have never experienced before: 1. They changed their tv provider & added "smart" tv since the last time we were there. The channel choices were terrible. At first, we had no channels. The desk clerk had to come up to the room & reset the modem or something. The desk clerk insisted it was much better because we could just stream all our own services (netflix, disney , etc) but there is no way I am ever going to connect my devices/accounts to a hotel tv. Hubby is mobility-impaired & watches tv for entertainment. Having access to NONE of what he watches while there is definitely a downside! 2. On our second night, we could hear the people in the room above us walking back & forth loudly for several hours late at night & very early in the morning. It sounded like an elephant stomping back & forth overhead. And it meant I got only 3 hours of sleep that night. We have never had this there before. We have never felt we had to be careful of what room we might end up in there, but we now have a room number we will refuse to be in there if we book again.
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 24일
Hello Cynthia C.,We appreciate your loyalty and are pleased to hear you've enjoyed our clean and comfortable accommodations. The updated amenities, including "smart" TVs and waffles for breakfast, are part of our effort to enhance the guest experience. We regret any inconvenience caused by noise disturbances and changes in channel lineup; these are uncommon occurrences we aim to address promptly. Your feedback will help us continue improving our services for all guests in the future.

2/10 - 너무 별로예요

Jiahao

좋아요: 직원 및 서비스
별로예요: 청결 상태
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Jiahao, We're sorry to hear you didn't fully enjoy your stay. Please feel free to contact us directly with any specific details about your experience so we can address them accordingly. We value your input and would like to ensure your next visit exceeds your expectations.

8/10 - 좋아요

Joe

좋아요: 직원 및 서비스, 편의 시설/서비스
The staff was extremely friendly and helpful.
2024년 3월에 7박 숙박함
답변 제공: Manager 님, 2024년 3월 16일
Hello Joe,We are delighted to hear that you found our staff friendly and helpful during your stay. Your positive feedback is greatly appreciated and we look forward to welcoming you back in the future.

10/10 - 훌륭해요

Bernard

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Clean and spacious. And the bed feels great!!
2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 9일
Hello Bernard,We are delighted to hear that you found our hotel clean, spacious, and enjoyed the comfort of our beds. Your satisfaction is our top priority, and we hope you had a restful stay with us.

10/10 - 훌륭해요

Michele

2024년 3월에 1박 숙박함
답변 제공: Manager 님, 2024년 3월 22일
Hello Michele,We are delighted to hear that you had a wonderful experience at our hotel! We look forward to welcoming you back soon for another exceptional stay.

10/10 - 훌륭해요

Jessica

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
It was quite and enjoyable
2024년 2월에 2박 숙박함
답변 제공: Manager 님, 2024년 3월 2일
Hello Jessica,We appreciate your feedback and are glad to hear you enjoyed your stay. Your satisfaction is important to us, and we hope to welcome you back in the future for another pleasant experience.

6/10 - 괜찮아요

Constance

연인과의 여행
I was in the hot tub suit was nice and comfy, however this suite comes with a small kitchenette but no table to eat on . I think a small table for two would be great to have in this kind of suit. Other than that was a nice room and a nice relaxing stay.
2024년 2월에 1박 숙박함
답변 제공: GM 님, 2024년 2월 23일
Hello Constance, Thank you for taking the time to write a review. We appreciate your kind words. We also appreciate your feedback regarding a table for our suites. We will take this into consideration for future improvements.

10/10 - 훌륭해요

Abraham

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Excellent stay for below average price. Cannot be better for the price we paid. Very quiet place.
2024년 2월에 1박 숙박함
답변 제공: Manager 님, 2024년 2월 9일
Hello Abraham,Thank you for choosing our hotel for your stay. We're delighted to know that you found our prices to be below average and that you enjoyed a quiet stay with us. We strive to provide excellent value for our guests, and we're thrilled that we met your expectations. We hope to welcome you back for another pleasant experience in the future.

10/10 - 훌륭해요

Travis

연인과의 여행, 반려동물 동반 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Good breakfast friendly staff easy check in
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 22일
Hello Travis,Thank you for your kind words about our breakfast, friendly staff, and smooth check-in process. We strive to provide excellent service to all our guests and it's great to know that we succeeded during your stay. We appreciate your feedback and hope to welcome you back again in the future.

10/10 - 훌륭해요

Eudora

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
The king bed room I stayed in had the weirdest sink with a faucet that would run water directly onto the sink. Everything else was wonderful, and I highly recommend staying here for anyone with family in the tri cities area.
2024년 1월에 7박 숙박함
답변 제공: Manager 님, 2024년 1월 19일
Hello Eudora,Thank you for recommending our hotel for families in the Tri Cities area! We appreciate your kind words. We also appreciate your feedback regarding the sink in the king bed room. We will take this into consideration for future improvements.

6/10 - 괜찮아요

Diana

좋아요: 직원 및 서비스
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 17일
Hello Diana, We appreciate you taking the time to review our hotel. We apologize for any issues you may have encountered during your stay. Please feel free to reach out to our hotel directly so that we may address any concerns you may have had. We hope to have the opportunity to welcome you back in the future and provide you with an improved experience.

4/10 - 별로예요

Denis 님, Thetford Mines

가족 여행
좋아요: 청결 상태
별로예요: 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
we arrived at the beginning of the night and the toilet was faulty all night and we were asked to use the public toilet of the hotel because maintenance was only available after 09:00 am, just before our departure. Plus the lunch was terrible even though I normally never complain about anything and yet I am a gold member
2024년 1월에 1박 숙박함
답변 제공: Manager 님, 2024년 1월 12일
Hello Denis,Thank you for staying with us and taking the time to provide feedback. We apologize for any inconvenience caused by the faulty toilet and the timing of the maintenance. We strive to provide a comfortable experience, and we regret that we were unable to address the issue promptly. We also appreciate your comments regarding the lunch, and we will review this with our culinary team. We value your loyalty as a gold member and hope to have the opportunity to welcome you back in the future for a more enjoyable stay.

10/10 - 훌륭해요

Rebecca

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Hidden gem!
Very please with my stay. Customer service is top notch and extremely helpful and friendly. Good breakfast choices and very comfortable room. Will be staying again in the future!
2023년 12월에 2박 숙박함
답변 제공: GM 님, 2023년 12월 27일
Hello Rebecca, Thank you for your kind words about our hotel! We are thrilled to hear that you had a pleasant and enjoyable stay with us. Our team takes pride in providing exceptional service and maintaining a clean and welcoming environment. It is great to know that you found good breakfast choices and the room to your satisfaction. We truly appreciate your recommendation and hope to welcome you back in the future.

10/10 - 훌륭해요

Cynthia C.

출장 여행, 가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Always a great place to stay.
2023년 12월에 1박 숙박함
답변 제공: GM 님, 2023년 12월 18일
Hello Cynthia ,Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us! We appreciate your kind words. We hope to welcome you back in the future!

10/10 - 훌륭해요

David

출장 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Great place all around! ❤️
Room was amazing. Very quiet for the two days I was there. Plenty of parking and the diner across the way was SUPER AMAZING (wallet friendly. Awesome service and portions that won’t let you leave hungry)!!
2023년 12월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 9일
Hello David,Thank you for your feedback! We're delighted to hear that you enjoyed your stay with us and found our rooms to be amazing and quiet. We're also glad that our ample parking was convenient for you. It's great to know that you had a fantastic dining experience at the nearby diner. We appreciate your kind words about their service and generous portions. We hope to welcome you back in the future!

10/10 - 훌륭해요

Bernie

2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 12월 21일
Hello Bernie,We are delighted to hear that you had a fantastic experience during your stay with us. We are always committed to providing exceptional service and ensuring our guests have a memorable stay. We would love to welcome you back soon for another wonderful stay.

10/10 - 훌륭해요

Robert

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Easy parking and dining areas.
2023년 11월에 4박 숙박함
답변 제공: Manager 님, 2023년 11월 30일
Hello Robert,Thank you for your feedback! We're glad to hear that you found our parking convenient and enjoyed our dining areas. We appreciate your loyalty and hope to welcome you back for another great stay in the future.

10/10 - 훌륭해요

Michelle

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Large spacious, clean room. Plenty of channels to choose from. I would stay here again
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 28일
Hello Michelle, Thank you for your kind words about our hotel! We are thrilled to hear that you had a pleasant and enjoyable stay with us. Our team takes pride in providing exceptional service and maintaining a clean and welcoming environment. It is great to know that you found plenty of channels to choose from and the room to your satisfaction. We truly appreciate your recommendation and hope to welcome you back in the future.

10/10 - 훌륭해요

Angie

좋아요: 직원 및 서비스, 숙박 시설 상태 및 시설
별로예요: 청결 상태, 편의 시설/서비스
Decent hotel , great customer service. Only problem I had was with the bathroom shower made a noise when it ran it scared me made me think it may break so I showered once in a 2 night stay. Bathroom just was giving real motel vibes while the room gave hotel vibes definitely in need of a renovation
2023년 11월에 2박 숙박함
답변 제공: Manager 님, 2023년 11월 29일
Hello Angie,Thank you for sharing your feedback with us. We're glad to hear that you appreciated our customer service. We apologize for any inconvenience caused by the noise from the shower. We'll pass on your comments to our maintenance team for their attention. We appreciate your input regarding the bathroom and will take it into consideration for future improvements.

10/10 - 훌륭해요

David W

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 11월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 11월 18일
Thank you so much David for not only choosing choice for your stay but giving us such a kind and generous review. We hope to see you again Sometime David.

6/10 - 괜찮아요

실제 이용하신 고객

좋아요: 직원 및 서비스
comfort inn
The hotel gives off “truck stop hotel stay”. The rug in the room was not vacuumed properly and there were food/drink stains on the hard and soft pieces of furniture.
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 18일
Dear Guest, Thank you for sharing your feedback with us. We appreciate your observations regarding the cleanliness of the room and we apologize for any inconvenience caused. We strive to provide a comfortable and pleasant stay for all our guests. We will address this matter with our housekeeping team to ensure improvements are made.

8/10 - 좋아요

실제 이용하신 고객

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
The rooms were comfortable, clean but dated Staff was friendly and very accommodating. We had some of the quietest nights sleep here. Breakfast is standard hotel fare. Fresh waffles.
2023년 11월에 7박 숙박함
답변 제공: Front Desk 님, 2023년 11월 15일
Dear Anonymous, Thank you for taking the time to share your feedback. We're glad to hear that you enjoyed your stay at our hotel. It's fantastic that you found the room comfortable and our location convenient . We appreciate your comments about pets and we will take them into consideration for future improvements. We hope to have the pleasure of welcoming you back on your next trip. Thank you for choosing our hotel. Best regards, Hotel Manager

8/10 - 좋아요

Will

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
I personally like the location, I need to be in n Apalachin for family a couple times a month. And it's great not having to stay in vestal or owego
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 16일
Hello Will,Thank you for choosing our hotel for your stays in Apalachin. We're glad to hear that our location is convenient for your visits to your family. We hope to continue providing you with a comfortable and enjoyable experience on your future visits to the area.

10/10 - 훌륭해요

Lura

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Such a nice place to stay
We were pleasantly surprised due to the low cost of this room-this hotel is very nice. When we arrived we were greeted y friendly staff and a nice clean smell. Our room was just as night. Would definitely recommend this hotel!
2023년 11월에 3박 숙박함
답변 제공: Manager 님, 2023년 11월 12일
Hello Lura,Thank you for your kind words about our hotel! We are thrilled to hear that you had a pleasant and enjoyable stay with us. Our team takes pride in providing exceptional service and maintaining a clean and welcoming environment. It is great to know that you found our staff friendly and the room to your satisfaction. We truly appreciate your recommendation and hope to welcome you back in the future.

10/10 - 훌륭해요

Liliana

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 11월에 1박 숙박함
답변 제공: Manager 님, 2023년 11월 9일
Hello Liliana,Thank you for your wonderful rating! We appreciate your positive feedback and are thrilled that you had such a great experience at our hotel. We hope to have the pleasure of welcoming you back in the future for another exceptional stay.

10/10 - 훌륭해요

William

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Best experience in the area
Very friendly front desk was a very quiet place especially being so close to the highway. The suite was very spacious and clean loved the king sized bed only thing I would upgrade is the size of the TV and update the kitchen area of the room
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 6일
Hello William, On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

8/10 - 좋아요

Kris

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Nice place … good for the price!
2023년 11월에 1박 숙박함
답변 제공: GM 님, 2023년 11월 5일
Dear Kris, Thank you for taking the time to complete a post stay review at Comfort Inn Apalachin; Binghamton W Route 17. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 - 훌륭해요

Hege

2023년 6월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 27일
Hello Hege,Thank you for your exceptional rating! We are delighted to have exceeded your expectations during your stay with us. We look forward to welcoming you back soon.

8/10 - 좋아요

Paul

좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast was good, Fire alarm went off about 1:30 Sunday morning, didn't see or smell any fire. Bedits on the toilets would be good.
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 25일
Hello Paul,Thank you for your feedback regarding the breakfast and glad that you find it good. We apologize for the inconvenience caused by the fire alarm and appreciate your understanding. Your suggestion about the bidets will be taken into consideration.

10/10 - 훌륭해요

Stephen

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 14일
Hello Stephen, On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

6/10 - 괜찮아요

Debbie

출장 여행
I stayed in the same room as before, purposely left something under the bedside table 2 weeks prior. It was still there. House keeping needs of to actually clean.
2023년 9월에 2박 숙박함
답변 제공: Front Desk 님, 2023년 10월 14일
Dear Debbie, Thank you for taking the time to complete a post stay review at Comfort Inn Apalachin; Binghamton W Route 17. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

8/10 - 좋아요

AllyBill

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 객실의 편안함
2023년 10월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 13일
Hello AllyBill,Thank you for your feedback! We appreciate your rating and hope to provide an even better experience for you in the future.

10/10 - 훌륭해요

Allison

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Breakfast had more variety than most, with sausage and hard-boiled eggs. Rooms were VERY clean, with comfortable beds.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 12일
Hello Allison, Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our breakfast and your insights regarding our room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 - 좋아요

Regina

가족 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
2023년 10월에 2박 숙박함
답변 제공: Manager 님, 2023년 10월 11일
Hello Regina,We have high standards of hospitality and service and are always working on improving. We'd like it if you would reach out and share your concerns so we may address any issues. We hope to see you again soon.

8/10 - 좋아요

실제 이용하신 고객

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
We were very disappointed about the breakfast. After staying in Choice Hotels for many years, this one didn't offer any staples like bagels, cream cheese or peanut butter.
2023년 10월에 1박 숙박함
답변 제공: Hunter 님, 2023년 10월 9일
Dear Guest, Thank you for taking the time to give us a review on your recent stay at Comfort Inn Apalachin; Binghamton W Route 17. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 - 훌륭해요

Natalia

2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 29일
Hello Natalia,Thank you for your exceptional rating! We are delighted to have exceeded your expectations during your stay with us. We look forward to welcoming you back soon.

6/10 - 괜찮아요

Arthur

가족 여행
좋아요: 청결 상태, 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
Appears to be undergoing a renovation staff was very helpful. Refrigerator in room was not very cold.
2023년 10월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 8일
Hello Arthur, We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

4/10 - 별로예요

Hasina

2023년 10월에 1박 숙박함
답변 제공: Front Desk 님, 2023년 10월 28일
Dear Hasina, Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn Apalachin; Binghamton W Route 17. Your feedback is important to us. Rest assured that we use your comments to continually improve with the goal of providing the most enjoyable experience for our guests. We hope to see you again soon.

10/10 - 훌륭해요

Raymond

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설, 객실의 편안함
Clean, large room. Check-in was easy and friendly. Breakfast offerings were a little thin, but adequate.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 4일
Hi Raymond,We’re happy to hear from you and glad that you enjoyed your stay overall We are sorry to hear you felt our breakfast offerings were small. We appreciate your feedback as we use this in our continuous efforts to meet the many different needs of our guests. Please keep us in mind for a future stay the next time you are in the area.

8/10 - 좋아요

Avraham

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
Very good
the room was very nice.
2023년 8월에 1박 숙박함
답변 제공: GM 님, 2023년 10월 2일
Hello Avraham, On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

4/10 - 별로예요

Michael

The staff member didn't acknowledge for several minutes upon arriving. Not sure if the phone call she was on was business or personal.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 3일
Hello Michael ,Thank you for taking the time to write a review. We are saddened to hear that we fell short of your expectation due to the service you received from the hotel staff during your stay. We always desire for our valued guest’s experience to be outstanding. Your feedback is greatly appreciated. We hope that you will give us the opportunity to redeem ourselves and deliver a seamless experience on your next stay.

6/10 - 괜찮아요

Diana

좋아요: 직원 및 서비스
별로예요: 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello Diana,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 - 훌륭해요

Stanislav

좋아요: 청결 상태, 직원 및 서비스, 숙박 시설 상태 및 시설
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 1일
Hello Stanislav,On behalf of our entire staff - It was our pleasure to provide you such a wonderful experience. We would love to see you back on your next trip to the area.

10/10 - 훌륭해요

Faith

Nice staff and clean room! I was highly satisfied
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 30일
Hello Faith,Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our staff and your insights regarding our room. Through guest feedback like yours we are better able to enhance guest experience; so thank you.

8/10 - 좋아요

Edmund

단체 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Very easy access from freeway.
2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 9월 26일
Hello Edmund,Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our access. Our goal is for every guest to have a convenient and accommodating experience so we thank you for sharing.

6/10 - 괜찮아요

Debbie

출장 여행
별로예요: 청결 상태
bedside table and bed skirts had mold on them. when i wiped down the baedside table the white wash cloth i used was then green.
2023년 9월에 4박 숙박함
답변 제공: GM 님, 2023년 9월 15일
Dear Debbie, Thank you for taking the time Your feedback is especially important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 - 좋아요

Robert

2023년 9월에 1박 숙박함
답변 제공: Manager 님, 2023년 10월 3일
Hello Robert,We appreciate your valued business and would love the opportunity to host your next stay. Thank you for your rating.

10/10 - 훌륭해요

Susan

연인과의 여행
좋아요: 청결 상태, 직원 및 서비스, 편의 시설/서비스, 숙박 시설 상태 및 시설
Have stayed her several times and it has been a great place. Staff is wonderful. Wish breakfast was until 10am.
2023년 9월에 2박 숙박함
답변 제공: Manager 님, 2023년 9월 12일
Hi Susan,It means so much to all of us to hear from guests like yourself who have enjoyed our hospitality and amenities previously. It is heartwarming to hear of how our efforts to give you a great experience, filled with comfortable accommodations, a friendly atmosphere, and convenience with every stay have been successful. Thank you for your kind comments and for taking the time to share. We take your feedback to heart as we are continuously looking for ways to improve our guest satisfaction. We appreciate your loyalty and look forward to your future visits and hope to give you a wonderful experience once again.